10 Employee Training Methods & Techniques
10 Employee Training Methods & Techniques
Blog / Interviews / Opinions / 10 Employee Training Methods & Techniques for 2024
INTERVIEWS / OPINIONS
From tight budgets and layoffs to the surge in AI, the rapidly changing business landscape has created many
challenges for companies—an important one being employee retention.
A 2023 LinkedIn study found that 90% of organizations are concerned about employee retention. Luckily, there are
ways to ensure employee happiness and retention.
Investing in employee growth and providing continuous learning opportunities is one of the most impactful
retention strategies. It shows employees that they are valued, rewarded and that their professional growth is an
important long-term investment.
So, how can you make the best use of your training efforts?
Let’s review the 10 best employee training methods & techniques that will give your teams the job satisfaction they
deserve.
1. On-the-Job Training
3. Job Shadowing
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4. Gamification Training
5. eLearning
6. Microlearning
7. Simulation Training
8. Role-Playing
10. Cross-Training
Why should technique matter? Because of individual learning styles. People tend to learn and absorb knowledge
when training is engaging and fun for them.
For employees, engaging with their training content is important as it’s tied to their role and career development.
You can use a variety of techniques to tailor the training depending on your employees’ needs and learning abilities.
Let’s talk about the pros and cons of the 10 most popular employee training methods.
1. On-the-Job Training
On-the-job training is one of the most expected employee training methods, giving employees the opportunity to
gain practical experience and critical thinking skills by completing real-life job-related tasks.
Most companies include on-the-job training as part of their learning, and even remote employees can mimic “on the
job” training through use of video calls and team collaboration.
For example, a new hire may meet with senior team members to complete hands-on training such as using the
tools, technology, and processes expected in their day-to-day work. Senior team members can course correct along
the way, to ensure new employees understand company protocols and preferences.
Pros:
Cons:
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Success is unquantifiable
2. Instructor-Led Training
Instructor-led training (ILT) mimics traditional classroom training, led by an internal resource or external instructor.
Instructor-led sessions give team members the ability to gain new knowledge and ask questions specific to their job
function. They can discuss scenarios and share ideas peer-to-peer, with the added guidance of an instructor.
For example, many companies bring in external instructors to facilitate more sensitive trainings (like sexual
harassment or diversity, equity, and inclusion (DEI) trainings), so employees have an external view of expected
behaviors and approaches.
Pros:
Structured agenda
Cons:
3. Job Shadowing
Job shadowing is a traditional employee training method that enables new hires to observe and learn from
seasoned employees.
Job shadowing is a cost-effective way for employees to gain practical skills. Employees learn by seeing real-world
strategies for resolving workplace issues and scenarios.
For example, a new graphic designer might shadow a more senior graphic designer, learning about the company’s
brand style, tool set, and best practices.
Pros:
Cons:
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4. Gamification Training
Gamification training aims to make learning fun by using popular gaming elements (e.g., scoring activities,
leaderboards, level advancement) to engage employees throughout structured training.
This collaborative training approach pays off – in 2023, Zippia found that 90% of employees say gamification makes
them more productive.
For example, a cybersecurity company might set up gamified training where junior analysts are exposed to different
cyber threats in a virtual environment. They have to thwart different security scenarios, like phishing attempts and
data breaches, and receive points and badges for effectively mitigating security issues. As employees gain points,
they’re highlighted on a leaderboard, encouraging camaraderie and healthy competition.
Pros:
Cons:
Adoption may be arbitrary (participation may be high for some employees, whereas others may not actively
participate without external motivation)
5. eLearning
eLearning (or online learning) uses digital platforms to deliver online training. It’s an increasingly popular and
effective training method, particularly for remote teams.
As more digital-native employees enter the workforce or grow in their leadership capacity, eLearning, mobile
learning, and video training are expected to enable employees to complete online courses at their own pace and
timeline.
Plus, eLearning makes it easy to measure adoption and success rates, send reminders and notifications, and
benchmark completion across your organization.
Pros:
Flexible for employees and remote workers to train at their own pace
Cons:
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6. Microlearning
Microlearning is a nod to both gamification and eLearning, by breaking down larger training courses into smaller
doses that are easily digestible.
Microlearning typically uses digital technology, video learning, or online modules to deliver short bursts of education
or reinforce key training concepts. By enabling team members to digest training information in small quantities, it
frees employees’ time, supports productivity, and increases participation and course completion.
For example, a product marketing team might help their sales teams understand product features and value cases
through quick microlearning videos. Sales members can access the content on-demand and learn on the go, while
marketing can measure whether their team is actively participating in their microlearning.
Pros:
Cons:
Meet TalentLibrary™
A growing collection of ready-made courses that cover the skills
your teams need for success at work
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7. Simulation Training
Simulations are a type of experiential learning, where employees can simulate workplace processes, situations, and
customer interactions in a risk-free environment. They can react in real-time and practice likely scenarios, without
the fear of negatively impacting the business.
For example, medical professionals train on simulated emergencies, to ensure they can respond effectively, sharpen
clinical skills, and practice crisis management, without impacting an in-need person.
Simulation training boosts employees confidence, efficiency, and competency by providing a safe place for trial and
error, issue resolution, technology adoption, and communications.
Pros:
Cons:
8. Role-Playing
Like simulations, role-playing is an effective training technique, placing employees in real-world scenarios to practice
handling situations.
Typically, employees are assigned roles or interactive prompts to improvise common scenarios and workplace
challenges with their colleagues. They then discuss their experience with the larger team for feedback and guidance,
before switching roles.
For example, new managers may role-play giving constructive feedback and placing employees on a fictional
performance improvement plan (PIP). This tends to be an uncomfortable and awkward conversation for less
experienced managers, and role-playing offers the critical thinking and experience needed to feel confident and
prepared.
Pros:
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Gives the opportunity for discussion, immediate feedback, and guidance from more experienced team
members
Cons:
Requires skilled facilitators to put team members at ease and implement scenarios
Companies pair less experienced hires with more experienced peers or leadership team members to train and drive
employee motivation. The coaches and mentors offer personal feedback and take an active role in advancing that
employees’ professional growth.
For example, human resources may pair junior managers with director-level managers on their teams. The junior
member can ask questions and collaborate with their coach or mentor in a one-to-one setting, receiving senior-level
guidance and advice from a respected team member experienced handling their work tasks.
Pros:
Cons:
Requires mentors and senior leaders to make time for employee advancement
10. Cross-Training
Cross-training exposes employees to other team members’ roles and responsibilities.
It is a great way for employees to gain hands-on experience in other areas of the business and grow their skill set.
This offers them a big picture view of how different job functions add value and advance business goals.
This method, combined with other experienced professionals, demonstrates how contributions impact other teams’
goals and needs, creating a more collaborative and empathetic work environment.
It can also safeguard companies from the negative impact of staffing changes or employee churn, so transitions are
smoother and skill sets are distributed across the organization.
Pros:
Nurtures teamwork, empathy, and a better understanding of cross-team dynamics and dependencies
Cons:
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Employee learning comes in all shapes and sizes, giving businesses flexibility to choose the training methods that
fit into their corporate culture, budget, and operational structure.
LinkedIn reports that companies with a strong learning culture see significantly higher rates of retention, internal
mobility, and promotions to management, compared to businesses underinvesting in this crucial area.
Ultimately, the most effective training methods and techniques for training employees depend on your business,
factoring in:
Resources (on-staff learning and development team, veteran employee mentors, or hiring external resources)
Technology infrastructure (to support digital learning, like a dedicated learning management system)
Far from exhaustive, these considerations narrow down the many training styles to advance your employees’ skills
and goals.
The right employee training method for your company will depend on many factors, like:
Budget
Culture
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Resources
Workload
Learning styles
Learning objectives
Training requirements
Digital maturity
Skill levels
If you are in the process of trying out training methods for employees, don’t recreate the wheel every time! Instead,
repurpose your existing content in different formats, to understand what best engages your employees.
Next, let’s look at ways to ensure the success of your training programs and increase participation.
Developing training takes time, energy, thought leadership, and budget, so it’s important to promote your training
sessions and encourage adoption and participation.
Market your employee training programs with an internal marketing campaign. Share eye-catching flyers, Intranet
messages, and internal emails that highlight the benefits, requirements, and value of the training program.
Clearly state the timeframe for training, how employees participate (self-directed learning, simulation based
training, collaborative learning, etc.), and how progress is measured.
Make sure you communicate the “why” behind the training to your managers and team leaders. Provide talking
points to explain how the training positively impacts individual professional development, job performance, and big-
picture business goals.
If possible, don’t be afraid to incentivize training participation and communicate rewards, successes, and milestones
after the program.
Most important? Gather feedback from team members to understand how valuable they found the training. Use
this information to inform the next training session, or perhaps, try a new format or approach.
Training is not just about filling employees’ spare time. It’s about empowering them on the path to greatness
through impactful learning experiences. Therefore, it’s important to leverage the features of a great training
platform to help you create and scale your employee training programs.
Save time, frustration and money with TalentLMS, the most-affordable and user-friendly learning management system on
the market. Try it for free for as long as you want and discover why our customers consistently give us 4.5 stars (out of 5!)
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