9713 Applied Information and Communication Technology: MARK SCHEME For The May/June 2013 Series
9713 Applied Information and Communication Technology: MARK SCHEME For The May/June 2013 Series
This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of
the examination. It shows the basis on which Examiners were instructed to award marks. It does not
indicate the details of the discussions that took place at an Examiners’ meeting before marking began,
which would have considered the acceptability of alternative answers.
Mark schemes should be read in conjunction with the question paper and the Principal Examiner
Report for Teachers.
Cambridge will not enter into discussions about these mark schemes.
Cambridge is publishing the mark schemes for the May/June 2013 series for most IGCSE, GCE
Advanced Level and Advanced Subsidiary Level components and some Ordinary Level components.
Page 2 Mark Scheme Syllabus Paper
GCE AS/A LEVEL – May/June 2013 9713 11
Grippers
Vacuum/suction cups [2]
(The programmer) controls the robot by physically guiding the arm through each step
The programmer has sensors attached to his/her arm
The sensors transmit data to the computer
The computer stores the sequence of movements …
… as a program in its memory [4]
Observation
Benefit –enables the systems analyst to see the process as a whole
Drawback – explanation of the ‘Hawthorne effect’
Interviews
Benefit – Interviewer can move away from their ‘script’ and ask a more in-depth question if a
particular response is given/can interpret body language
Questionnaires
Benefit – One from:
Answers tend to be, on the whole, more accurate
Everyone can complete the questionnaire at the same time instead of one after the other (as
with interviews)/can complete it at their leisure
Drawback – it is very difficult to ask further questions based on the response to another
question/ can be anonymous and so may not be taken seriously by user
Examining documents
Benefit – helps to identify the inputs and outputs of the system/volume of data can be
determined/processing can be deduced
Drawback – can take a long time to collate documents [9]
Two from:
System flowcharts
Using particular input, output, storage and processing symbols
Represents inputs, outputs and processing
(only if not used for DFDs) [4]
A field which contains unique data/no value occurs more than once/is the primary key in one
table/is the foreign key in the other table [1]
Sort code
Account number
Date of birth
Examples of memorable data
Full name
Post code [2]
Can take a long time to navigate through the menus/may be in a queue if you want to speak
with an operator
The menus might provide too many/too few options
Too much information may be provided at the beginning of the call
Voice prompts might be hard to understand
IVR may not understand your accent/voice [2]
(Save costs as) don’t have to rent so many high street premises
Employ fewer staff therefore less paid in staff wages
Save costs of printing/sending statements
Lower running costs, fewer branches so less electricity, heating and lighting
Less likelihood of the bank being robbed
Less money is spent on security staff [3]
Insurance
Government
Tourism
Education
Social services [3]