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TeleNexus Business Management System Summary

Management Systems

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9 views

TeleNexus Business Management System Summary

Management Systems

Uploaded by

tmutopo
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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TeleNexus Business Management System

We are working with a company known as Telcom Options South Africa, They render services
and products to NGOs , sole proprietors and schools that are essential to day to day
functionality as well as services .

The system we propose on developing is a :

• Client
• Employee
• Products and Services
• Suppliers
• Orders
• Reports

Management System

The main functionalities include :

• Registration of clients to our database including using emails for password creation and
find a way to incorporate SMS functionality
• Capturing and storing documentation that relates to each client in the database
• Changing the Application status of each client
• Capturing and storing the Orders of each client based on their selected products and
services
• Registering Employees into the system based on their position which also includes
allocating access levels
• Capturing and storing documentation that relates to each employees(ie contracts and
certificates)
• Adding and managing the different products offered by the company ( sim cards , solar
panels, printers and copiers)
• Adding and managing services offered by the company ( maintenance , installation ,
filing)
• Capturing and managing the details of suppliers we work with as well as the products
offered and the balance on account with them
• Managing Orders for the customers which includes : the client , the technician assigned
, products ordered , services rendered , delivery or no delivery, jobcard completion and
storing this information in the database
• Generating reports based on products sold , services rendered , employee of the month
etc

List Of Functional Requirements:

1. Admin Subsystem

1.1 Approve Applicant

1.2 Create Schedule slot

1.3 Search Schedule slot


1.4 Update Schedule slot

1.5 Delete Schedule slot

1.6 Create Supplier

1.7 Search Supplier

1.8 Update Supplier

1.9 Deactivate Supplier

1.10 Create Product

1.11 Update Product

1.12 Search Product

1.13 Delete Product

1.14 Create Service type

1.15 Search Service type

1.16 Update Service type

1.17 Delete Service type

1.18 Create Service

1.19 Search Service

1.20 Update Service

1.21 Delete Service

1.22 Capture Supplier balance

1.23 Update Supplier balance

1.24 Create Write-off reason

1.25 Search Write-off reason

1.26 Update Write-off reason

1.27 Delete Write-off reason

1.28 Create User role

1.29 Update User role

1.30 Search User role

1.31 Delete User role

1.32 Assign User role

1.33 Receive inventory

1.34 Write-off inventory


1.35 Create inventory Profile

1.36 Search inventory Profile

1.37 Update inventory Profile

1.38 Delete inventory Profile

1.39 Create Employee Profile

1.40 Search Employee Profile

1.41 Update Employee Profile

1.42 Delete Employee Profile

1.43 Create Employee type

1.44 Search Employee type

1.45 Update Employee type

1.46 Create Feedback type

1.47 Search Feedback type

1.48 Update Feedback type

1.49 Delete Feedback type

1.50 Create Invoice

1.51 Search Invoice

1.52 Delete Invoice

1.53 Create Order Line

1.54 Search Order line

1.55 Update Order line

1.56 Delete Order line

1.57 Create Client type

1.58 Search Client type

1.59 Update Client type

1.60 Delete Client type

1.61 Create Schedule slot type

1.62 Search Schedule slot type

1.63 Update Schedule slot type

1.64 Delete Schedule slot type

1.65 Create VAT


1.66 Search VAT

1.67 Update VAT

1.68 Delete VAT

1.69 Check for Escalation percentage

1.70 Apply Escalation percentage

1.71 Create Order

1.72 Search Order

1.73 Update Order

1.74 Delete Order

1.75 Create Delivery Type

1.76Search Delivery Type

1.77 Update Delivery Type

1.78 Delete Delivery Type

1.79 Create Order Status

1.80 Search Order Status

1.81 Update Order Status

1.82 Delete Order Status

1.83 Check refund Eligibility (damaged product, faulty installation, product damaged b4 wart)

1.84 Generate refund

1.85 Create Documentation

1.86 Search Documentation

1.87 Update Documentation

1.88 Delete Documentation

NEW-1.89 Create Inventory Type

NEW-1.90 Search Inventory Type

NEW-1.91 Update Inventory Type

NEW-1.92 Delete Inventory Type

NEW-1.93 Create Product type

NEW-1.94 Search Product type

NEW-1.95 Update Product type

NEW-1.96 Delete Product Type


NEW-1.97 Create Toolbox

NEW-1.98 Search toolbox

NEW-1.99 Update Toolbox

NEW-1.100 Delete Toolbox

NEW-1.101 Create Application status

NEW-1.102 Search application status

NEW-1.103 Update Application status

NEW-1.104 Delete Application Status

2. Client

2.1 Search My Profile

2.2 Update My Profile

3. Sales Rep

3.1 Create Client Profile

3.2 Search Client Profile

3.3 Update Client Profile

3.4 Complete Order form

3.5 Complete Funding Application

4. Technician

4.1 View Allocated schedule

4.2 Complete Job card

5. Customer care

5.1 Capture customer care feedback

5.2 Capture complaint form

6. Report

6.1 Generate sales Report

6.2 Generate Procurement report


6.3 Generate Product Maintenance report

6.4 Generate service report

6.5 Generate Supplier Balance report

6.6 Generate Top Sales Representative report

7.User

7.1 User login

7.2 User Logout

7.3 Forget Password

7.4 Update Password

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