Business Analytics Suggestion Answers
Business Analytics Suggestion Answers
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ANALYTICS IN BUSINESS
Suggestions answers
MBA
SEM - 4
repared by
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Subhabrata Goswami
Mid sem suggestion:
● D efinition: BI refers to technologies, applications, and practices for the collection,
integration, analysis, and presentation of business information. The purpose of BI
is to support better business decision-making.
● Focus: BI focuses on descriptive and diagnostic analytics to understand past and
current performance. It primarily deals with structured data.
● Tools: Common BI tools include reporting tools, dashboards, and data
visualization tools like Tableau, Power BI, and Qlik.
● Output: BI generates reports, dashboards, and visualizations to provide insights
into historical and current data.
● Usage: BI is used for reporting, operational dashboards, and monitoring KPIs.
● D efinition: BA involves the use of statistical analysis, predictive modeling, and
other techniques to analyze historical data and predict future trends.
● Focus: BA focuses on predictive and prescriptive analytics to forecast future
trends and recommend actions.
● Tools: BA tools include statistical and machine learning tools like R, Python, SAS,
and advanced analytics platforms.
● Output: BA provides predictive models, recommendations, and optimization
solutions.
● Usage: BA is used for forecasting, predictive modeling, and optimization.
Key Differences:
● P urpose: BI is more about reporting and visualizing past and present data, while
BA is about analyzing data to predict and influence future outcomes.
● Data Type: BI typically deals with structured data, whereas BA can handle both
structured and unstructured data.
● Techniques: BI uses descriptive and diagnostic analytics, while BA uses
predictive and prescriptive analytics.
2. Business Performance Management (BPM)
efinition:
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Business performance management (BPM) is a process that allows businesses to
monitor the methods used to reach strategy goals, so that they can continuously
develop those methods to become more efficient and effective and ultimately increase
business performance.
Importance:
here are many aspects of business performance to manage, from people to
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processes to financial performance. However, for all business performance
management processes, they all involve three main activities:
Goal selection
oal selection is when the business decides on short- and long-term goals. At
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times, the company might decide to focus on specific goals and chose to
postpone others. This allows for dedicated time, energy and resources spent on
a few selected goals instead of a broader focus on many goals.
Information consolidation
Characteristics:
● S ubject-Oriented: Organized around key subjects like customers, sales, or
products.
● Integrated: Data is collected from various sources and integrated into a single
repository.
● Non-volatile: Data is stable in the sense that once it is entered, it is not changed.
● Time-Variant: Data warehouse data is stored in a way that allows for historical
analysis.
1. D ata Sources: Multiple sources like transactional databases, ERP systems, CRM
systems, and external data sources.
2. ETL Process: Extract, Transform, Load (ETL) process that cleans, transforms,
and loads data into the data warehouse.
3. Staging Area: Temporary storage for data before it is transformed and loaded.
4. Data Warehouse Storage: Organized storage using schemas like star schema or
snowflake schema for efficient querying.
5. Data Presentation Layer: Tools and interfaces for querying, reporting, and data
analysis.
Diagram:
ata Sources --> ETL Process --> Staging Area --> Data Warehouse Storage -->
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Data Presentation Layer
5. Components of Business Analytics
Components:
1. D ata Management: Involves collecting, storing, and maintaining data. This
includes databases, data warehouses, and data lakes.
2. Analytics Models: Statistical and machine learning models used to analyze data
and make predictions.
3. Visualization Tools: Tools like Tableau and Power BI that help present data in a
visual format for easy understanding.
4. Reporting Tools: Tools that generate detailed reports and dashboards to
communicate findings and insights.
Diagram:
Data Management --> Analytics Models --> Visualization Tools --> Reporting Tools
● urpose: Used for complex queries and analysis.
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● Data: Historical data, large volumes.
● Queries: Complex queries that involve aggregations.
● Performance: Optimized for read-heavy operations.
● Use Case: Data warehousing and business intelligence.
● urpose: Used for transaction-oriented tasks.
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● Data: Current, detailed data.
● Queries: Simple queries involving individual transactions.
● Performance: Optimized for write-heavy operations.
● Use Case: Operational databases like banking systems and e-commerce.
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● xtract: Retrieving data from various sources.
● Transform: Cleaning and transforming data into a suitable format.
● Load: Loading the transformed data into the data warehouse.
Challenges:
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● xtraction: Handling different data formats and ensuring data accuracy.
● Transformation: Ensuring data quality and consistency during transformation.
● Loading: Managing large volumes of data and ensuring efficient loading
processes.
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● xtraction: Use robust connectors and APIs to handle diverse data sources.
● Transformation: Implement comprehensive data validation and quality checks.
● Loading: Use batch processing and incremental loading techniques to manage
large data volumes.
Real-World Example:
retail company extracting sales data from multiple point-of-sale systems, transforming
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it to a standardized format, and loading it into a centralized data warehouse for analysis.
13. Metadata
efinition:
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Metadata is data that provides information about other data. It helps users understand
the content, context, and structure of the data.
Example:
● F ile Metadata: Includes details like file name, size, type, creation date, and last
modified date.
● Database Metadata: Includes information about tables, columns, data types,
constraints, and indexes.
14. What is Data and Information
Data:
● D efinition:Data are raw, unprocessed facts and figures without any context or
meaning. Data can be numbers, characters, symbols, or other outputs from
devices to convert physical quantities into symbols.
● Example:A list of numbers such as 1, 2, 3, 4, or raw text like "John",
"2023-05-29", "5.75".
● Characteristics:Unorganized, lacks context, often requires processing to
become useful.
Information:
Characteristics:
xample:A retail company using a data warehouse to store sales data, customer
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information, and inventory records from various stores and systems.
16. What is OLAP & OLTP
OLAP (Online Analytical Processing):
● D efinition:OLAP systems are designed for query and reporting, allowing users
to analyze data from multiple database systems at once.
● Focus:Data analysis and complex queries on historical data.
● Characteristics:Multidimensional views of data, complex calculations, trend
analysis, and data mining.
● Example:A marketing department using OLAP to analyze sales trends over the
past five years.
● D efinition:OLTP systems are designed to manage transaction data. They are
optimized for a large number of short online transactions.
● Focus:Managing day-to-day transactional data.
● Characteristics:Fast query processing, high transaction volume, and data
integrity in multi-access environments.
● Example:A banking system that handles daily transactions such as deposits,
withdrawals, and transfers.
Characteristics:
● V ariety:Includes various formats such as text, images, videos, social media
posts, emails, and sensor data.
● Complexity:Often complex and can include a mix of different types of data.
● Volume:Typically large in volume due to the diverse nature of sources and
formats.
● Flexibility:More flexible than structured data as it does not follow a strict
schema.
● Storage:Requires advanced storage solutions like NoSQL databases or
Hadoop.
● D efinition:A term often associated with AI-powered tools that assist users in
completing tasks. For example, Microsoft Copilot integrates AI into applications
to help with content creation, data analysis, coding, and more.
● Focus:Assisting users in performing specific tasks more efficiently through
AI-driven suggestions and automation.
Power BI:
Key Differences:
Process:
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1 ata Collection:Gathering data from various sources.
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2. Data Cleaning:Removing noise and inconsistencies from the data.
3. Data Integration:Combining data from multiple sources into a coherent dataset.
4. Data Selection:Selecting relevant data for analysis.
5. Data Transformation:Converting data into suitable formats for analysis.
6. Data Mining:Applying algorithms to extract patterns from the data.
7. Pattern Evaluation:Identifying the truly interesting patterns representing
knowledge based on given measures.
. Knowledge Presentation:Presenting the mined knowledge in a
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comprehensible format, such as reports or visualizations.
xample:A retail chain using data mining to analyze customer purchase patterns and
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predict future buying behaviors to optimize inventory and marketing strategies.
Utilization:
Text Mining:
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efinition:Text mining is the process of exploring large amounts of unstructured
text data to discover patterns and hidden relationships.
● F ocus:Digging deeper into text data to find novel insights and relationships that
are not immediately apparent.
● Techniques:Uses natural language processing (NLP), machine learning, and
statistical techniques to uncover patterns.
● Output:Reveals new knowledge and relationships within the text data.
Key Differences:
xample:A company uses social media analytics to monitor the sentiment around its
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latest product launch. By analyzing mentions and sentiment on platforms like Twitter
and Facebook, the company can gauge public reaction and make real-time adjustments
to its marketing strategy.
3. What is RDBMS? Relationship Between Primary Key
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and Foreign Key
RDBMS (Relational Database Management System):
Primary Key:
● D efinition:A primary key is a unique identifier for a record in a database table. It
ensures that each record can be uniquely identified.
● Characteristics:Must be unique and cannot be null.
Foreign Key:
● D efinition:A foreign key is a field (or a collection of fields) in one table that
uniquely identifies a row in another table. It establishes a relationship between
the two tables.
● Purpose:To maintain referential integrity between tables.
Relationship:
Examples:
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escriptive Metadata:Describes the content and context of data, such as title,
author, and keywords.
● S tructural Metadata:Describes the structure of data, such as how data is
organized (e.g., tables and columns in a database).
● Administrative Metadata:Provides information about data management, such
as creation date, file type, and permissions.
xample:In a library catalog, metadata includes the book's title, author, publication
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date, genre, and ISBN number. This helps users find and manage books in the catalog.
Drawbacks:
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● omplexity:More complex to process and analyze compared to structured data.
● Scalability Issues:May face challenges in scaling due to the variability in data
formats.
● Data Integration:Difficult to integrate with structured data systems.
● Storage Inefficiency:May require more storage space due to lack of a fixed
schema.
● Inconsistency:Can lead to inconsistent data due to lack of standardization.
xample:A company collects sales data from multiple sources, cleans the data by
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removing duplicates and correcting errors, and then loads the clean data into a
centralized data warehouse for analysis.
27. Use of AI in Banking: Benefits and Challenges
Benefits:
● F raud Detection:AI algorithms can detect unusual patterns and potential fraud
in real-time.
● Customer Service:Chatbots and virtual assistants provide 24/7 customer
support, enhancing customer experience.
● Risk Management:AI models can predict and mitigate financial risks by
analyzing market trends and customer behaviors.
● Personalized Services:AI can tailor financial products and services to individual
customer needs.
● Operational Efficiency:Automates routine tasks, reducing operational costs
and increasing efficiency.
Challenges:
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● ata Privacy:Ensuring the security and privacy of sensitive customer data.
● Bias in AI Models:AI algorithms can inherit biases from the data they are
trained on, leading to unfair outcomes.
● Regulatory Compliance:Meeting regulatory requirements and ensuring
transparency in AI decision-making processes.
● Integration:Integrating AI solutions with existing banking systems and
processes can be complex and costly.
● Customer Trust:Building and maintaining customer trust in AI-driven services.
● R isk Assessment:AI evaluates the risk profiles of investments, helping banks
make informed decisions.
● Portfolio Management:AI-driven tools optimize investment portfolios based on
market trends and individual risk tolerance.
● Fraud Detection:AI systems detect fraudulent activities in real-time, enhancing
security.
● Customer Insights:Analyzing customer data to offer personalized investment
advice.
● A lgorithmic Trading:AI algorithms execute trades at high speed and frequency,
optimizing buy/sell decisions.
● Market Sentiment Analysis:AI analyzes news, social media, and other sources
to gauge market sentiment and predict stock movements.
● Portfolio Optimization:AI tools continuously assess and adjust investment
portfolios for maximum returns.
● Risk Management:AI predicts market volatility and potential risks, enabling
proactive risk management.
Benefits:
Challenges:
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● ata Privacy:Ensuring the security and privacy of customer data is paramount.
● Bias in AI Models:AI can inherit biases from training data, leading to biased
outcomes.
● Regulatory Compliance:Meeting regulatory requirements and ensuring
transparency in AI processes.
● Integration:Integrating AI with existing systems can be complex and costly.
● Trust:Building trust in AI-driven decisions among stakeholders and customers.
1. E xtract:Data is extracted from various sources such as databases, APIs, flat
files, etc.
2. Load:The extracted data is loaded into the target data warehouse or data lake in
its raw form.
3. Transform:Data is then transformed within the data warehouse.
Transformations include cleaning, aggregating, and converting data into the
desired format.
xample:A company extracts sales data from multiple systems, loads the raw data into
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a data warehouse, and then transforms it to generate sales reports and insights.
Advantages:
Key Components:
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● tatistics and Mathematics:Foundation for data analysis and modeling.
● Programming:Languages like Python and R are used for data manipulation and
analysis.
● Machine Learning:Algorithms and models to predict and classify data.
● Domain Expertise:Understanding of the field from which the data is drawn.
● Data Visualization:Techniques to visualize data insights clearly and effectively.
Applications:
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● ealthcare:Predictive models for disease outbreaks, personalized medicine.
● Finance:Fraud detection, risk assessment, algorithmic trading.
● Retail:Customer segmentation, inventory optimization, recommendation
systems.
31. What is Decision Support System (DSS)
efinition:A Decision Support System (DSS) is a computerized system that supports
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business or organizational decision-making activities. It analyzes large volumes of data
to help users make informed decisions.
Components:
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● ata Management:Collects and manages data from various sources.
● Model Management:Applies analytical models to data to generate insights.
● User Interface:Allows users to interact with the DSS and visualize results.
Applications:
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● usiness Management:Financial planning, sales forecasting.
● Healthcare:Diagnosis support, treatment planning.
● Logistics:Route optimization, supply chain management.
Characteristics:
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● igh Throughput:Handles large volumes of transactions efficiently.
● Reliability:Ensures accuracy and consistency of transactions.
● Real-Time Processing:Provides immediate processing of transactions.
Examples:
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● anking Systems:Process deposits, withdrawals, and transfers.
● Retail Systems:Handle sales transactions, inventory updates.
33. What is Data Mart and Its Types
efinition:A data mart is a subset of a data warehouse, focused on a specific business
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line or team. It contains summarized and focused data relevant to a particular area.
Types:
1. D ependent Data Mart:Created from an existing data warehouse. It relies on the
central data warehouse for its data.
2. Independent Data Mart:Standalone system, not dependent on a data
warehouse. Collects data directly from various sources.
3. Hybrid Data Mart:Combines data from both data warehouses and other
sources. It integrates data to serve specific business needs.
xample:A retail company might have separate data marts for sales, inventory, and
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customer service, each providing insights specific to those areas.
● D efinition:A centralized repository for storing large volumes of structured data
from multiple sources. It supports business intelligence activities like querying
and reporting.
● Example:Amazon Redshift, Google BigQuery.
● D efinition:A database designed to integrate data from multiple sources for
additional operations on the data. It's used for operational reporting and not for
complex analytics.
● Example:Real-time reporting systems.
● D efinition:A large-scale data warehouse that aggregates data from across the
entire organization, providing a unified view.
● Example:IBM Db2 Warehouse.
● D efinition:A subset of a data warehouse focused on a specific business area or
team, such as sales or finance.
● Example:Sales data mart, marketing data mart.
5. Cloud Data Warehouse:
● D efinition:A data warehouse that is hosted in the cloud, providing scalability
and flexibility with reduced infrastructure costs.
● Example:Snowflake, Microsoft Azure Synapse.
● D efinition:A data warehouse designed to handle real-time data feeds, providing
immediate data availability for reporting and analytics.
● Example:Streaming data warehouses like Amazon Kinesis.
● D efinition:The origins of data that feed into the BI system. These can include
databases, spreadsheets, web services, and more.
● Example:SQL databases, CRM systems.
● D efinition:The process of combining data from different sources into a single,
unified view. Often involves ETL (Extract, Transform, Load) processes.
● Example:ETL tools like Informatica, Talend.
● D efinition:The repositories where integrated data is stored. This includes data
warehouses and data marts.
● Example:Amazon Redshift, Google BigQuery.
● D efinition:The methods used to visualize and report the analyzed data. This
includes dashboards, reports, and visualizations.
● Example:Tableau, Power BI.
6. User Interface:
● D efinition:The front-end layer where users interact with the BI tools to query
data, generate reports, and create visualizations.
● Example:BI dashboards.
● 1 . Staging Area:Data from various sources is extracted and loaded into a
staging area where it is cleaned and transformed.
● 2. Data Integration Layer:After cleansing, data is integrated and transformed
into a common format suitable for analysis.
● 3. Data Storage Layer:Transformed data is stored in the warehouse in a
structured format, typically organized into fact and dimension tables.
● 4. Metadata Layer:Metadata provides information about the data stored,
including structure, origin, and transformations applied.
● 5. Access Layer:This layer provides tools and interfaces for querying, reporting,
and analyzing the data.
xample:A retail data warehouse might store sales data in fact tables and customer
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and product information in dimension tables. This structure supports complex queries
and reporting.
● D efinition:The visual elements through which a user interacts with a product or
service. It includes buttons, icons, layout, and design.
● Focus:Aesthetics and functionality.
● Example:The design of a website’s home page, including its color scheme,
typography, and navigation menus.
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● cope:UI is about the look and feel; UX is about the overall experience.
● Focus:UI focuses on design elements; UX focuses on user interaction and
satisfaction.
● Outcome:UI aims to create a visually appealing interface; UX aims to create a
seamless, intuitive experience.
Components:
Use Cases:
Characteristics of KPIs:
● pecific:Clearly defined and focused on a particular area of performance.
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● Measurable:Quantifiable, allowing for objective assessment.
● Achievable:Realistic and attainable goals.
● Relevant:Aligned with the overall business objectives.
● Time-Bound:Has a specific time frame for achievement.
Examples:
Components:
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● lanning and Budgeting:Setting financial and operational goals.
● Consolidation and Reporting:Aggregating and reporting financial and
operational data.
● Modeling:Predictive modeling to simulate various scenarios.
● Monitoring and Analysis:Tracking performance metrics and analyzing data to
provide insights.
Importance:
● S trategic Alignment:Ensures that all parts of the organization are aligned with
the strategic objectives.
● Improved Decision-Making:Provides data-driven insights for better
decision-making.
● Efficiency:Streamlines processes and improves efficiency.
● Accountability:Tracks performance and holds individuals accountable for their
results.
Components:
● ata Collection:Gathering data from various sources.
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● Data Cleaning:Removing errors and inconsistencies from data.
● Data Integration:Combining data from different sources.
● Data Analysis:Applying statistical and analytical methods.
● Data Visualization:Presenting the data in a visual context to make insights
clear.
Decision Making:Using the insights to make informed business decisions.
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Diagram:
ata Sources -> Data Collection -> Data Cleaning -> Data Integration -> Data
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Analysis -> Data Visualization -> Decision Making