SOP Electric Failure
SOP Electric Failure
1. Description of the Threat/Event. Electric power failures can occur any time and
can be caused by many different events, ranging from hardware failure to failures
caused by weather related events. Most outages are short term and consequently
create only minor inconveniences and problems. Long term outages, those lasting
for many hours or longer can be very disruptive. Outages which last days or
weeks at a time cause serious problems for people using powered medical
equipment at home.
2. Electric Power, a Mission Critical System. Extended power outages that affect
the customer’s homes can potentially create a sudden heavy demand for
emergency service. An extended power outage to the organization’s work facility
would severely impact communications, data systems, and critically important
operational activities, such as filling oxygen cylinders. Back-up battery systems
are quickly depleted, and electric power generators may not be appropriate for
powering computers.
3. Mitigation/Preparedness Activities.
• Educate patients to understand that they are to go to the nearest hospital or
urgent care center if they require service that the company is not able to
provide with the level of timeliness that the patient’s circumstances
require.
• Educate staff about this SOP.
• Conduct mock emergency drills and evaluate the organizations
performance.
• Customers needing backup systems have them, as specified by policy
• Test back up battery systems for lights, computers, and telephones on a
annual basis, at a minimum.
• Have adequate numbers of flashlights and an adequate supply of batteries.
• Test the reliability of telephone calls automatically forwarding to the on-
call pager.
• All staff members involved with in-home service delivery have cell
phones.
• During an event if the only system for communication works one-way,
there is an agreed upon schedule between personnel in the field and
personnel in the office for making contact.
• Where possible, try to maintain key types of equipment and supplies in
locations that would serve to reduce the time required to get to geographic
areas that may be reasonably difficult to get to, or which may have a
heavy demand for service in an emergency event. This may include
maintain equipment at the homes of service personnel, in the vehicles of
personnel, or at other locations. Such locations are:
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