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ABC 1st Quize

Business communication quize

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mohammed
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25 views

ABC 1st Quize

Business communication quize

Uploaded by

mohammed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Business communication 1st quiz (15%) Department of management

Name ID

1. _____________________________ _________________
2. _____________________________ __________________
3. ______________________________ __________________

1) Discusses how communication contributed to organizations effectiveness/ success?

2) List and discuss some of the non-verbal cues in Ethiopian culture and their
respective meaning?
Business communication 1st quiz (15%) Department of management

Exercise: Please observe the following statements (messages) and provide good /better
expression which follows principles of effective communication

I. It is impossible to open an account for you today.


Review the above statement with positive- pleasant expression

II. Open Our bank account, our bank provides many different types of products.
Make it concrete and convincing

III. Courtesy

Your paper is full of crap and completely worthless; don’t come to my office without redrafting
the whole paper.

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