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UltraVNC InstallationGuide

UltraVNC Intallation guide, English.

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sdussault82
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184 views9 pages

UltraVNC InstallationGuide

UltraVNC Intallation guide, English.

Uploaded by

sdussault82
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as RTF, PDF, TXT or read online on Scribd
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UltraVNC Installation Instructions

The document contains instructions how to install the UltraVNC-Server/Viewer with


recommended settings. This is followed by a chapter containing information concerning Safety
and IT-Security considerations to UltraVNC.
Please follow the instructions for installation and configuration carefully to asure
operational safety and IT security!
Please pay attention, that corresponding settings of the UltraVNC-Server and the UltraVNC-
Viewer need to match to assure the required functionality.
The instructions are based on UltraVNC version 1.2.1.1.

External Requirements
To establish a remote support session, a TCP/IP connection using port 5900 must be supported between
the involved PCs.

Download Installation Program


· Go to the download section of the manufacturer
(http://www.uvnc.com/downloads/ultravnc.html)
· Open the link "download ultravnc 1.2.1.2" (or newer)
· In the section "INSTALLERS" there are different types of installation programs (setups and
mirosoft installers (msi)) available.
Use the microsoft installer and choose the x86 version for 32 bit operating systems or the x64
version for 64 bit operating systems (e. g. "ultravnc 1212 msi x86" or "ultravnc 1212 msi
x64".
To start the download click the button "Download" and follow the instructions.

Installation UltraVNC-Server
Step 1 - Install UltraVNC-Server (administrator rights required)
· Start the installation programm
· Select component "Server"
· Select "Install service" and "Allow Software Ctrl-alt-del"
· Accept license
· Select installation directory
· Start installation
· Confirm the User Account Dialog
· Close the installation program

Depending on the user rights of the logged on windows user, additional actions are necessary.
a) The logged on user has no administrator rights
A message box with the hint "No password has been set..." is shown. The message box is shown
repeatedly as long as a password is set. Please perform "Step 2 - Configure UltraVNC-Server"
and then confirm the message box.
b) The logged on user has administrator rights
The "UltraVNC Server Property Page" is shown. In the section "Authentication" set a password
for "VNC Password" and for "View-Only Password". Close the dialog and confirm the User
Account Control Dialog. Now perform the actions in "Step 2 - Configure UltraVNC-Server".

Step 2 - Configure UltraVNC-Server (administrator rights required)


Open the UltraVNC configuration dialog on clicking the icon "UltraVNC Settings" that has been
created on the desktop or on calling "UltraVNC configuration" using the windows start menu
and perform following steps:

Tab "Security":
· set "VNC Password" and "View-Only Password" (if not yet done)
· in the section "Encryption" activate the checkbox "Use" and select "SecureVNCPlugin.dsm"
or "SecureVNCPlugin64"
Tab "Input/FileTransfer":
· deactivate "Enable Blank Monitor on Viewer Request"
Tab "Connections":
· activate "Display Query Window"
· set a value of 150 seconds in the field "Timeout"
Close the configuration dialog. If necessary, confirm the message box with the hint of the
missing password. The icon of the UltraVNC-Server is now shown in the task bar.

Step 3 - Configure UltraVNC-Service and Firewall (administrator rights required)


To avoid the restart of the UltraVNC-Service on each reboot of the pc, the startup mode of the
windows service has to be set to "manual". Furthermore, the windows firewall has to be
configured to allow UltraVNC establishing outgoing connections.
To achieve this, copy the following file to your pc and run it with administrator rights.

Step 4 - Start/Stop UltraVNC-Server (administrator rights required)


To establish a remote support session, the UltraVNC-Service has to be started. After a remote
support session is closed, the service should be stopped. You can achieve this on calling
"net start uvnc_service" or "net stop uvnc_service" on the windows command line or on using
the IndraWorks main menu entry "Extras->Remote Support -> Activate/Deactivate (IndraWorks
has to be restarted after the installation).
Installation UltraVNC-Viewer
Step 1 - Install UltraVNC-Viewer (administrator rights required)
· Start the installation program
· Select component "Viewer"
· Deselect "Install service" and "Allow Software Ctrl-alt-del"
· Accept license
· Select installation directory
· Start installation
· Confirm User Account Dialog
· Finish the installation

Step 2 - Configure UltraVNC-Viewer


Perform following actions to establish a connection.
· Start "UltraVNC Viewer" (using the icon on the desktop or using the windows start menu)
· Enter the pc name or IP address of the server-pc in the field "VNC Server"
· Check option "Use DSMPlugin" and select "SecureVNCPlugin.dsm" or
"SecureVNCPlugin64.dsm"
· Check option "Save connection settings as default"
· Click "Connect" (service on server-pc has to be started in advance)
· Enter VNC password (from server configuration) and click "Logon"
· Connection will be established

Mirror Driver
A mirror driver is available for dedicated operating systems. The driver enables a direct link
between the video driver framme buffer memory and the Ultra-Server, which results in a lower
CPU load and improved performance.

Hints:
· An installation of the mirror driver is only required if the performance of the UltraVNC-
Server system is degraded due to permanent high CPU load.
· For Windows 7 operating systems select the folder "Vista" or "Vista64"
· The mirror driver is not available for Win10

Download
· Go to the download-section of the manufacturer
(http://www.uvnc.com/downloads/ultravnc.html)
· Open the link "download ultravnc 1.2.1.2" (or newer)
· Go to the section "Mirror Driver".
To start the download, click the button "Download" and follow the instructions.

Installation (administrator rights required)


· Unzip the zip-archive
· Go to the folder with your operating system. For 64 bit operating systems select the folder
with the extension "64". For 32 bit operating systems select the folder without an extension.
· Start the windows command line (CMD.exe) with administrator rights and navigate to the
folder containing the file "setupdrv.exe".
Execute the command "setupdrv.exe install"
· Confirm the windows security dialog by clicking "Install"
· Restart your pc
· Open the UltraVNC configuration dialog (see also Step 2 - Configure UltraVNC-Server) and
activate the checkbox "Use mirror driver" on the tab "Screen Capture"

Hint:
To test if the driver was installed successfully, you need to run the UltraVNC-Server as a
windows service and you need to establish a connection between UltraVNC-Viewer and
UltraVNC-Server. Now, open the UltraVNC-Server "Properties" Dialog on right clicking on the
UltraVNC icon in the taskbar and then you need to click the button "Check the Mirror Driver".
(Remark: On all other dialogs the check button for the Mirror Driver doesn’t work properly!)

Safety & Security Instructions


Please carefully consider the following notes concerning safety at work and IT-Security!

Safety at Work
Potential risk due to remote controlling of machines

Undefined or unexpected behaviour:


· On simultaneous use of mouse or keyboard both on UltraVNC-Client and on UltraVNC-
Server systems an undefined or unexpected behaviour may occur.
Situation of danger is not or delayed recognized by operators:
· Abnormal behaviour of the machine or safety risks are not or even delayed recognized by
the UltraVNC-Client-User.
· The screen of the UltraVNC-Server may be shown delayed on the UltraVNC-Client
· Due to connection problems actions taken by the UltraVNC-Client-Operator are not
transmitted or even with significant delay to the UltraVNC-Server
Mouse and keyboard control of the UltraVNC-Server can be disabled by the UltraVNC-Client:
· The operator of the UltraVNC-Viewer has always the possibility to disable mouse and
keyboard control of the UltraVNC-Server system!
· Controlling interactions on the UltraVNC-Server system are restricted as long as the
UltraVNC-Viewer has the exclusive control over the user interface of the UltraVNC-Server
system.
· The operator of the UltraVNC-Server has no chance to get back the mouse and keyboard
control by an action of himself. The control has to be returned by the operator of the
UltraVNC-Client.

Please take appropriate precautions to avoid any risks!

IT-Security
Potential IT-Security risk
· It is required that a TCP/IP connection on a dedicated port can be established between the
client and server system. In case of invalid or incomplete configuration the network
connection could suffer on security leaks that could be misused by intruders to get access to
your IT equipment. Please take care to fulfill the installation and configuration instructions
completely!
 Please consider seriously, whether the security level fulfills your IT-security requirements or
if it is required to apply additional precautions like VPN (Virtual Private Networks) or use of
an industrial firewall to increase the IT-Security level according to your standards.
 Activate the UltraVNC-Server only if a remote service session is required. Deactivate the
UltraVNC-Server immediately after the remote service session is closed to avoid abusive
access to your IT system via the Ultra VNC-Server.
 Run the UltraVNC-Service only in startup mode “manual“, to ensure that the service has to
be started explicitly to avoid a misuse of your IT-system.
 Run the UltraVNC-Service only in a mode, in which it is required to confirm the transfer of
control from the UltraVNC-Server to the UltraVNC Client explicitly, to avoid misuse and
unexpected loose of mouse and keyboard control..

Please take appropriate precautions to avoid any risks!


Please consider also the hints in the IndraControl Security-Guidelines

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