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Price List of T-Mobile With RS 1listopad

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0% found this document useful (0 votes)
69 views40 pages

Price List of T-Mobile With RS 1listopad

Price List of T-Mobile With RS 1listopad

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fiyop87319
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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PRICE LIST OF T-MOBILE TARIFF PLANS AND SERVICES

FOR CUSTOMERTS WITH FRAME CONTRACT FROM 1. 11. 2018

1
Content
 Currently offered tariff and add-ons plans for key accounts .......................................................................................................... 3

 Internet tariff plans and add-ons ................................................................................................................................................... 9

 Roaming services ....................................................................................................................................................................... 15

 International calls ....................................................................................................................................................................... 21

 T-Cloud services ........................................................................................................................................................................ 23

 Online Cash Register ................................................................................................................................................................. 24

 Other T-Mobile services ............................................................................................................................................................. 24

 Notes.......................................................................................................................................................................................... 33

 Annexes ..................................................................................................................................................................................... 35

Prices are stated in CZK without (in brackets with) VAT.

2
Currently offered tariff and add-ons plans for key accounts
PROFI TARIFF PLANS FOR KEY ACCOUNTS
PROFI NA MÍRU 12) PROFI NA MÍRU 22) PROFI NA MÍRU 32) PROFI NA MÍRU 52)
PROFI 1201)
(CUSTOMIZED PROFI 1) (CUSTOMIZED PROFI 2) (CUSTOMIZED PROFI 3) (CUSTOMIZED PROFI 5)
Standard offer HIT
Monthly fee 549.– (664.29) 549.– (664.29) 1,500,– (1.815,–) 1,500.– (1,815.–) 1,500,– (1,815.–) 3,000,– (3,630.–)
Free minutes 120 120 – – – –
Calls to T-Mobile numbers 3.– (3.63)/min. 2.40 (2.90) )/min. 6.– (7.26) )/min. 6.– (7.26) )/min. 6.– (7.26) )/min. 6.– (7.26) )/min.
Calls to other Czech numbers 3.60 (4.36) )/min. 4.50 (5.46) )/min. 6.– (7.26) )/min. 6.– (7.26) )/min. 6.– (7.26) )/min. 6.– (7.26) )/min.
Voice mailbox (3311) 3) 1.– (1.21) )/min. 1.– (1.21) )/min. 1.– (1.21) )/min. 1.– (1.21) )/min. 1.– (1.21) )/min. 1.– (1.21) )/min.
Short text messages (SMS) 1.70 (2.06) 1.– (1.21) 5.– (6.05)4) 5.– (6.05)4) 5.– (6.05)4) 5.– (6.05)4)
MMS 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92)

The first minute is charged as a whole, thereafter the call is charged per seconds.

1) The Profi 120 tariff plan is intended for customers who have concluded the Frame Contract. The tariff plan can be combined with any of the currently offered tariff add-ons, unless it is stipulated otherwise. The provision of the tariff plan will be terminated automatically after the effectiveness of the Frame
Contract terminates. Within 5 days following the termination of the respective contract, the customer is entitled to activate any of the tariff plans currently offered to customers without the aforementioned contracts. should the customer fail to do so within the stipulated period of time, T Mobile is entitled to
change Profi 120 to another tariff plan selected by T-Mobile that most closely corresponds to Profi 120.
2) The Profi na míru 1,2,3 (Customized Profi 1,2,3) and Profi na míru 5 (Customized Profi 5) tariff plans are only intended for customers who have concluded the Frame Contract. The Profi na míru tariff donť contains data limit, unless agreed otherwise in the Frame Contract. No item-based volume
discounts apply to the Profi na míru (Customized Profi) tariff plan, unless stipulated otherwise in the Frame Contract. The tariff plan can be combined with any of the currently offered tariff add-ons, unless it is stipulated otherwise. The provision of the tariff plan will be terminated automatically after the
effectiveness of the Frame Contract terminates. Within 5 days following the termination of the respective Frame Contract, the customer is entitled to activate any of the tariff plans currently offered to customers without a concluded Frame Contract. Should the customer fail to do so within the stipulated
period of time, T-Mobile is entitled to change Profi na míru (Customized Profi) and Profi na míru 5 (Customized Profi 5) to another tariff plan selected by T-Mobile that most closely corresponds to Profi na míru (Customized Profi) and Profi na míru 5 (Customized Profi 5).
3) The voice mailbox is also accessible from another phone via the phone number 603 12 3311. The rate applicable to these calls from a T-Mobile phone is CZK 1 /min for both standard tariff plans and for the HIT add-on. Data and fax services are activated automatically and free of charge for all the tariff
plans listed above. Prices are stated in CZK per minute. The first minute is charged in full, after which the connection is charged per second. No peak/off-peak hours are distinguished for the above-listed tariff plans. Multinumbering allows customers to use three special numbers with one SIM card (for fax,
data and voice calls). Activation and use of the service are free of charge. International SMS: CZK 5 without VAT, CZK 6.05 including VAT.
4) The SMS prices also apply to international SMS messages.

3
MINUTE-BASED TARIFF PLANS
T 30 T 80 T 160 T 300 T 600 T 1 500

Standard offer HIT Standard offer HIT Standard offer HIT Standard offer HIT Standard offer HIT Standard offer HIT

Monthly fee 190.– (229.90) 190.– (229.90) 450.– (544.50) 450.– (544.50) 650.– (786.50) 650.– (78..50) 990.– (1 197.90) 990,– (1,197.90) 1,790.– 1 790.– 3,750,– 3,750.–
(2,165.90) (2,165.90) (4,537.50) (4,537.50)

Free minutes* 30 30 80 80 160 160 300 300 600 600 1,500 1,500
Calls to T-
Mobile 4.– (4.84) 3.20 (3.87) 3.50 (4.24) 2.80 (3.39) 3.50 (4.24) 2.80 (3.39) 3.50 (4.24) 2.80 (3.39) 3.– (3.63) 2.40 (2.90) 2.50 (3.03) 2.– (2.42)
numbers
Calls – other
6.– (7.26) 4.80 (5.81) 4.50 (5.45) 3.60 (4.36) 4.– (4.84) 3.20 (3.87) 3.50 (4.24) 2.80 (3.39) 3.– (3.63) 2.40 (2.90) 2.50 (3.03) 2.– (2.42)
Czech number
SMS 1.70 (2.06) 1.– (1.21) 1.70 (2.06) 1.– (1.21) 1.70 (2.06) 1.– (1.21) 1.70 (2.06) 1.– (1.21) 1.70 (2.06) 1.– (1.21) 1.70 (2.06) 1.– (1.21)
MMS 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92) 8.20 (9.92)

The first minute is charged in full, after which the call is charged per second. Calling rates are stated in CZK per minute. Free minutes are roll over to the next bill cycle.
* When changing the tariff plan, the unused free minutes for the part of the billing period in which the Subscriber used the original tariff plan do not roll over. These free minutes expire at the moment of changing the tariff plan. In the event of changing of tariff plan,
suspension of the provision of services, transfer of the Subscriber Contract or change of the billing groups and in the event of a systemic change of the billing period, if any, the unused free minutes that have been rolled over shall expire.

TARIFF PRO FIRMU


TARIFY PRO FIRMU TARIFY PRO FIRMU BEZ ZÁVAZKU
Monthly fee 99.- (119.79) 139.- (16819)
Free minutes/SMS - -
Calls toT-Mobile numbers 1.90 (2.30)/min. 1.90 (2.30)/min.
Calls to other Czech numbers 1.90 (2.30)/min. 1.90 (2.30)/min.
Short text messages (SMS) 1.90 (2.30) 1.90 (2.30)
MMS 4.05 (4.90) 4.05 (4.90)
International SMS 4.17 (5.-) 4.17 (5.-)

The first minute is charged as a whole, thereafter the call is charged per seconds.Tariff tariff programs for companies 1, 2, 3, 4, 5, 6, 7 and
8 (the tariff for a company X) can be activated only in the framework contract. The tariff for the company X does not include any
free minutes or free data limit, unless otherwise agreed in the Framework Agreement. The tariff for Company X is also not subject
to any item quantity discounts, unless the Framework contract provides otherwise. It can be combined with any of the currently
offered tariff concession, unless otherwise stated. Providing any individually negotiated terms Tariff for the company X will
automatically be terminated along with the termination of the Framework Agreement.

4
UNLIMITED TARIFF FOR KEY ACCOUNTS TELEPHONE LINE PREMIUM – UNLIMITED TARIFFS
PROFI NA MÍRU 4 TELEPHONE LINE PREMIUM
(CUSTOMIZED PROFI 4)
On-Net Calls and Calls to Fixed
Calls to All Networks
Monthly fee 750.– (907.50) Networks
Free minutes /SMS unlimited Monthly fee 270,– (326,70) 550,– (665,50)
Calls toT-Mobile numbers 0.– (0.–)* /min. Monthly fee HIT 230,– (278,30) 500,– (605,–)
Calls to other Czech numbers 0.– (0.–)* /min. Intercompany calls 0,– 0,–
Short text messages (SMS) 0.– (0.–) Calls toT-Mobile numbers 0,– 0,–
MMS 4.05 (4.90) Calls – fixed network 0,– 0,–
International SMS 4.17 (5.–) Calls to other mobile numbers 3,50 (4,24)/min. 0,–
Data limit 2 GB Calls are charged pre minute. The maximum call length is 2 000 minutes a month, then the connection is charged at a rate of
CZK 3.50 / min. without and 4.24 CZK / min.( incl. VAT).
Data billing unit 1B
Maximum data transfer speed (download/upload) 42/5,76 Mbit/s
Maximum speed after data allowance is used
64/32 kbit/s
(download/upload)
The first minute is charged as a whole, thereafter the connection is charged per 30-second units.
The Profi na míru 4 (Customized Profi 4) is only intended for customers who have concluded the Frame Contract. No item-
based volume discounts apply to the Profi na míru 4 (Customized Profi 4) tariff plan, unless stipulated otherwise in the Frame
Contract. The provision of the tariff plan will be terminated automatically after the effectiveness of the Frame Contract
terminates. Within 5 days following the termination of the respective Frame Contract, the customer is entitled to activate any of
the tariff plans currently offered to customers without a concluded Frame Contract. Should the customer fail to do so within the
stipulated period of time, T-Mobile is entitled to change Profi na míru 4 (Customized Profi 4) to another tariff plan selected by
T-Mobile that most closely corresponds to Profi na míru 4 (Customized Profi 4).
The tariff is intended in particular for the Subscriber or User to use the voice services (including text messages) and data
services provided by the Operator in a standard and active manner. The SIM card with the tariff cannot be used in devices that
operate as GSM gateways. The Operator is authorised to restrict the Subscriber’s access to services (and, as the case may
be, transfer the Subscriber to a prepaid Service) in the event that the Subscriber’s traffic is found not to be standard or exhibits
signs of automatically generated or otherwise systematically set traffic (e.g. repeated sending of text messages in regular
intervals, sending of bulk text messages etc.) and in the event that the SIM card is used in devices that operate as GSM
gateways.
*) Free calls do not apply to private calls within the Company Network; such calls are charged at CZK 2.40 / minute.
No discounts defined by the Frame Contract will be applied to the Profi na míru 4 tariff plan, unless stipulated otherwise in the
particular Frame Contract.

5
TELEPHONE LINE PREMIUM FREE MINUTE BUNDLES ABROAD FOR TELEPHONE
TELEPHONE LINE PREMIUM LINE PREMIUM
Standard offer HIT Voice Line Premium 12*** PACKAGE MONTHLY FEE ZONE
Monthly fee 169,– (204,49) 149,– (180,29) 159,– (192,39) International calls 1000 - zone 1 100.- (121.-) 1
Calls to T-Mobile numbers 3,50 (4,24)/min. 3,50 (4,24)/min. 3,50 (4,24)/min. International calls 1000 - zone 1+2 200.- (242.-) 1 and 2
Calls – Other Czech International calls 1000 - zone 1+2+3 500,– (605.-) 1, 2 and 3
3,50 (4,24)/min. 3,50 (4,24)/min. 3,50 (4,24)/min.
mobile numbers
International calls 1000 - zone 1+2+3+4 600,– (726.-) 1, 2, 3 and 4
Calls – fixed network 0,90 (1,09)/min. 0,90 (1,09)/min. 0,90 (1,09)/min.
International calls 1000 - zone 3 400,– (484.-) 3
Intercompany calls* 0,– 0,– 0,–
International calls 1000 - zone 4 200.- (242.-) 4
Calls to numbers with the
following prefixes**: 81x, 1,30 (1,57)/min. 1,30 (1,57)/min. 1,30 (1,57)/min. The package includes 1000 minutes for calls abroad. Minutes shall be applied to zones defined in this list in Chapter
83x, 843, 844, 845, 846 International calls to fixed lines. Unused free minutes are not transferred to the next billing period. Each phone line may have
an active Premium only one package. Minutes of the package are not shared and can draw only one phone line premium to
Calls to numbers with the which the package is activated.
following prefixes**: 840, 2,– (2,42)/min. 2,– (2,42)/min. 2,– (2,42)/min.
841, 842, 847, 848. 849
Calls – voice mailbox 1,– (1,21)/min. 1,– (1,21)/min. 1,– (1,21)/min. VALUE ADDED SERVICES FOR TELEPHONE LINE
Free minutes for T-Mobile
network and fixed network
100 min. 100 min. 100 min. PREMIUM
* Calls between fixed numbers and from fixed to mobile numbers within the customer’s Virtual Network, VN (PS). SERVICE
PACKAGE MONTHLY FEE NOTE
** Free units do not apply to these services.
*** If concluding a twelve-month contract, the customer shall pay the basic price of the hardware. Enhanced service package 50.- (60,50)
The putting of this service into operation involves initial consultations and an activation fee. Its price may reach up to CZK
10,000 depending on the particular situation. The first minute is charged in full, after which the call is charged per second. Auto attendant* 200.- (242.-)
Contracts with a "HIT"variant are of limited duration 24 months. Prices of international voices are included in price list of service
International calls for fixed lines. Service agreement Telephone Line Premium may conclude with T-Mobile subscriber only as Hunt group* 10,– (12,10)
an entrepreneur.
Meet-me conference- small* 300,– (363,–) Max. 15 callers
Meet-me conference- big* 1 000,– (1210,–) Max. 50 callers
Receptionist - basic 250.- (302,50)
Receptionist - advanced 300.- (363.-)
Unified communication – voice and
30.- (36,3)
video

* Additional services may be ordered only for Telephone Line Premium. On the bill relating to the relevant ancillary service is a
service billed as a separate item with its own telephone number. Calls are charged as in Standard offer of Telephone line
Premium. .
Calls are charged as in Standard offer of Telephone line Premiu m.

6
ONE-OF FEES INTERNATIONAL CALLS FOR FIXED LINES
FIXED NETWORKS MOBILE NETWORKS
Installation fee 1,200.– (1,452.–)
Zone 1 Slovakia, Austria, Germany, Poland 2.00 (2.42)/min. 4.90 (5.93)/min.
Unauthorized service intervention 1,200.– (1,452.–)
Zone 2 Europe – EU countries, Andorra, Monaco, San
Announcements for the Auto Attendand (1–5 messages)* 800.– (968.–) 5.40 (6.53)/min. 5.40 (6.53)/min.
Marino, Vatican, Switzerland
Announcements for the Auto Attendand (6–10 messages)* 1,200.– (1,452.–)
Zone 3 Europe – non-EU countries, Russia, Algeria,
5.90 (7.14)/min. 5.90 (7.14)/min.
Announcements for the Auto Attendand (11–20 messages)* 1,700.– (2,057.–) Armenia, Azerbaijan , Georgia, Libya, Morocco, Tunisia
Zone 4 Israel, USA, Canada, Australia, Japan, Palestine 6.90 (8.35)/min. 6.90 (8.35)/min.
* The announcements can be recorded only in Czech or English as part of the Auto Attendant auxiliary service offered with the
Telephone Line Premium service. Zone 5 Asia, Oceania, Africa, South and Central America,
16.90 (20.45)/min. 16.90 (20.45)/min.
North America (except the USA and Canada), China
The first minute is charged in full, after which the call is charged per second. Calls to satellite networks are regulated by the price list of tariff plans
FREE UNIT BUNDLES FOR VOICE LINES and services for T-Mobile contract and Twist customers (international calls, tariff zone III).

MONTHLY FEE FOR FREE


FREE MINUTES
MINUTES (CZK)
TMCZ and fix 100 100 180.– (217.80)
VIRTUAL NETWORK, VN (PS)
TMCZ and fix 200 200 340.– (411.40) Inclusion of a SIM card in the VN 170.– (205.70)
TMCZ and fix 500 500 800.– (968.–) Monthly fee for the service 35.– (42.35)
TMCZ and fix 1000 1,000 1,400.– (1.694.–) Calls within the VN 1.50 (1.82)*
T TMCZ and fix 15000 15,000 7,500.– (9.075.–) * The first minute is charged in full, after which the call is charged per second. More information and conditions of the VN service are contained in
the VN Order form.
Fix only 100 100 80.– (96.80)
Fix only 200 200 140.– (169.40)
Fix only 500 500 300.– (363.–)
Fix only 1000 1,000 500.– (605.–)

Free minutes can be used for calls to T-Mobile number and to fixed networks of all operators within the Czech Republic. Free
minutes are shared by all fixed-line numbers activated under a specific business registration number (IČ) using the Hlasová
linka (Voice Line), Hlasová linka Multi (Multi Voice Line) or Hlasová linka Premiun (Premium Voice Line) service. Unused free
minutes are not rolled over to the next billing period. Only one bundle may be activated under each business registration
number.

7
HAPPY PARTNER TARIFF PLAN CHYTRÉ AUTO WIFI STANDARD TARIFFS
SMART CAR WIFI
Monthly fee 39.– (47.19) SMART CAR WIFI PREMIUM
PREMIUM FOR 24
FOR AN INDEFINITE PERIOD
T-Mobile numbers 3.50 (4.24)/min. MONTHS
T-Mobile-Moji blízcí (My Loved Ones) 1.90 (2.30)/min. Monthly fee 205.79 (249.–) 205.79 (249.–)
Other Czech numbers 5.50 (6.66)/min. Data limit (monthly) 5 GB 5 GB
SMS 1.70 (2.06) Full price of the device 3,304.96 (3,999.–) 3,304.96 (3,999.–)
The first minute is charged in full, after which the call is charged per second. Targeted device subsidy 2 066,12 (2 500.–) -

SIM cards with the Happy Partner tariff plan (“Partner SIM cards”) can be ordered with T-Mobile tariff plans. Their Price of device with targeted subsidy 1 238,84 (1 499.–) -
activation is free of charge. It is not possible to purchase a phone at a special price with the Happy Partner tariff Calling all numbers 6.– (7.26) 6.– (7.26)
plan.
SMS 2.50 (3.03) 2.50 (3.03)
Number of Partner SIM cards you can use:
MMS 4.50 (5.45) 4.50 (5.45)
NUMBER OF PARTNER SIM CARDS
The offer is valid until 31. 12. 2018 or while supplies last when entering into an agreement for two years with the Smart Car
≥ 150.– 1 WiFi Standard or Premium tariff and observing the agreement.

≥ 450.– 2
≥ 900.– 3
CHYTRÉ AUTO WIFI PREMIUM TARIFFS
Entitlement to Partner SIM cards is calculated on the basis of sum of the monthly fees for the activated tariff plans under one contract (one birth
ID/company ID) , including the older-type tariff plans (for their list see www.t-mobile.cz), without extra charges for tariff add-ons. SMART CAR WIFI
SMART CAR WIFI PREMIUM
PREMIUM FOR 24
FOR AN INDEFINITE PERIOD
MONTHS
Monthly fee 412.40 (499.–) 412.40 (499.–)
Data limit (monthly) 20 GB 20 GB
Full price of the device 3,304.96 (3,999.–) 3,304.96 (3,999.–)
Targeted device subsidy 2 892,56 (3 500.–) -
Price of device with targeted subsidy 412,40 (499.–) -
Calling all numbers 6.– (7.26) 6.– (7.26)
SMS 2.50 (3.03) 2.50 (3.03)
MMS 4.50 (5.45) 4.50 (5.45)

The offer is valid until 31. 12. 2018 or while supplies last when entering into an agreement for two years with the Smart Car
WiFi Standard or Premium tariff and observing the agreement.

8
Internet tariff plans and add-ons
MOBILE INTERNET AS A TARIFF PLAN ON A SEPARATE SIM CARD
MOBILE INTERNET MOBILE INTERNET PRO FIRMU
Data limit 1,5 GB 3 GB 10 GB 1,5 GB
Monthly fee 288.43 (349.–) 371.07 (449.–) 536.36 (649.–) 288.43 (349.–)
Maximum data transfer speed
42/5.76 Mb/s 42/5.76 Mb/s 225/50 Mb/s 42/5.76 Mb/s
(download/upload)
Maximum speed after data
allowance is used 64/ 32 kb/s 64/32 kb/s 64/32 kb/s 64/32 kb/s
(download/upload)
Data billing unit 1B 1B 1B 1B

The discounted price applies to a tariff plan used on an independent data SIM card and is not intended for customers having a Frame Contract. The Mobile Internet service is suitable for tablets and notebooks. Its price depends on the selected data limit, after
reaching of which the transmission speed will be limited. The transmission speeds listed are the maximum attainable speeds and they depend on the technology used and on local conditions. The speed specified above is the maximum speed in an area covered with
3G signal with HSPA+42 technology. The fastest currently available service/access technology supported by the terminal device is always used.

MOBILE INTERNET BUNDLED WITH A VOICE TARIFF PLAN


MOBILE INTERNET
Data limit 150 MB 400 MB 1,5 GB 3 GB 10 GB
Monthly fee 123.14 (149.–) 205.78 (249.–) 288.43 (349.–) 371.07 (449.–) 536.36 (649.–)
Maximum data transfer speed
42/ 5.76 Mb/s 42/ 5.76 Mb/s 42/ 5.76 Mb/s 42/ 5.76 Mb/s 225/ 50 Mb/s
(download/upload)
Maximum speed after data
allowance is used 64/ 32 kb/s 64/ 32 kb/s 64/ 32 kb/s 64/ 32 kb/s 64/ 32 kb/s
(download/upload)
Data billing unit 1B 1B 1B 1B 1B

The discounted price applies to a tariff plan used on an independent data SIM card and is not intended for customers having a Frame Contract. The Mobile Internet service is suitable for smart phones. Its price depends on the selected data limit, after reaching of
which the transmission speed will be limited. The transmission speeds listed are the maximum attainable speeds and they depend on the technology used and on local conditions. The fastest currently available service/access technology supported by the terminal
device is always used.

9
MOBILE INTERNET EXTRA – DATA PACKAGE TO M2M TARIFF PLAN
A VOICE TARIFF (on-line payment in advance) Monthly fee 99.– (119.79)
PACKAGE NAME DATA VOLUME PRICE Free minutes 5
Mobile internet Extra 1 GB 1 GB 159,– (131,40) Free SMS to the T-Mobile numbers 30
Mobile internet Extra 2,5 GB 2,5 GB 299,– (247,11) Free MB (GPRS/EDGE) 1 MB (in the Czech Republic)
Mobile internet Extra 5 GB 5 GB 499,– (371,07) Calls to all networks 7.–/min. (8.47)

The Mobile Internet Extra package is intended exclusively for end-users under the Framework Agreement and any Volume Calls within the VN (PS) 3.–/min. (3.63)
Discounts are not applied unless otherwise provided in the Framework Agreement. It is not included into the fulfillment of the
possible minimum commitment of the Framework Agreement. The package can be paid only in advance via the online payment SMS to the T-Mobile numbers 1.50 (1.82)
gateway by the end user while activating the package. More information is available at www.tmo.cz/data-navic. SMS to other Czech numbers 3.– (3.63)
Data transfer via GPRS – rates Internet/Intranet 17.37/MB (21.02)

INTERNET KOMPLET WAP 0.50/kB (0.61)

INTERNET KOMPLET CSD – rates 3.–/min. (3.63)

Monthly fee 412.40 (499.-) Calls are charged pre minute. In the case of CSD data transfer, the first minute is charged in full, after which the connection is
charged in 30-second increments. The SMS price applies to all Czech networks (with the exception of premium-rate services).
Maximum data transfer speed (download/upload) 10,8 Mb/s / 5,76 Mb/s GPRS transmissions are charged in 1 kB increments. The aforementioned prices only apply to data connections. With the M2M
tariff plan, it is not possible to use the Happy Partner option or the DATA2400 service. It is not possible to purchase a phone at
Data limit 3 GB a special price with the M2M tariff plan.
Data billing unit 1B Please note: After switching to the M2M tariff plan, it might be necessary in some cases to switch off and on the device that
uses the SIM card with the M2M tariff plan to ensure proper functioning of such device.
The transmission speed depends on the technology used, local conditions and the tariff plan selected. The aforementioned
speed is the maximum speed in an area covered with 3G signal. When using this tariff plan, it is necessary to use a device that supports data and voice services and is able to receive data
calls. T-Mobile shall in no event be responsible for the content of websites accessed by the customer using T-Mobile data
services. The price of the monthly fee for the free period is contained in the price of the monthly fee for the subsequent period
without any increase in such monthly fee.

10
M2M PREMIUM TARIFF PLAN INTERNET V MOBILU (MOBILE INTERNET)
INTERNET V MOBILU NA DEN (MOBILE
Monthly fee 0 - 50MB 100.– (121.–) INTERNET FOR ONE DAY)
Monthly fee 51 - 200MB 250.– (302.50) Daily fee 19.83 (24.–)
Monthly fee 201 - 500MB 500.– (605.–) Maximum data transfer speed (download/upload) 10,8 Mb/s / 5,76 Mb/s
Calls to all networks 6.–/min. (7.26) Data limit 25 MB
SMS 2.50 (3.03) Data billing unit 1B
MMS 8.33 (10.08)
The use of data services with Internet v mobilu na den (Mobile Internet for One Day) always applies for 24 hours from the
Price of 1 000 MB data limit increase 81.82 (99.–) activation by the Subscriber; the Subscriber is charged the daily fee of CZK 24 for this period.

Data transfer via GPRS – rates Internet/Intranet 17.37/MB (21.02)


Internet/Intranet 0.50/kB (0.61)

Monthly fee of tariff M2M Premium is flexible and customer pays according to actual data consumption in given month (50 MB,
200 MB or 500 MB). After using 500 MB there is a speed drop from 512 kbps to 16 kbps. In the case of CSD data transfer, the
first minute is charged in full, after which the connection is charged in 30-second increments. The SMS price applies to all
Czech networks (with the exception of premium-rate services). GPRS transmissions are charged in 1 kB increments. The
aforementioned prices only apply to data connections. It is not possible to purchase a phone at a special price with the M2M
Premium tariff plan.
Please note: After switching to the M2M Premium tariff plan, it might be necessary in some cases to switch off and on the
device that uses the SIM card with the M2M Premium tariff plan to ensure proper functioning of such device.
When using this tariff plan, it is necessary to use a device that supports data and voice services and is able to receive data
calls. T-Mobile shall in no event be responsible for the content of websites accessed by the customer using T-Mobile data
services. The price of the monthly fee for the free period is contained in the price of the monthly fee for the subsequent period
without any increase in such monthly fee.

11
T-MOBILE AUTOPARK
Tariff T-Mobile Autopark bez závazků T-Mobile Autopark 24 months T-Mobile Autopark 36 months T-Mobile Autopark 48 months T-Mobile Autopark 60 months
Monthly flat rate CZK 490 (592.90) CZK 469 (567.49) CZK 449 (543.29) CZK 419 (506.99) CZK 399 (482.79)
Calls to numbers in the Czech Republic CZK 6/min. (7.26)
SMS CZK 2.50 (3.03)
MMS CZK 4.50 (5.45)
GPRS data transmission –
CZK 17.37/MB (21.02)
Internet/Intranet*
WAP CZK 0.50/kB (0.61)
Data billing unit 5 kB

* Data transmissions made as part of the T-Mobile Autopark service on the territory of the Czech Republic are included in the monthly flat rate (not charged separately).

OTHER CHARGES AND PRICES


TRAVEL&SURF ROAMING DATA PACKAGE
Other charges and prices (for installation work, hardware, accessories etc.) are subject to the document
FOR T-MOBILE AUTOPARK “T-Mobile Autopark Service Price List and Description” as applicable. The updated T-Mobile Autopark Service
Price List and Description enters into force on 1 July 2015. Changes include modifications to the content and
ZONE 1 ZONE 2 ZONE 3 prices of selected HW packages and accessories and an extension of the offer of installation work. The current
30 days CZK 75 (90.75) CZK 250 (302.50) CZK 700 (847) version of the Price List is available at www.t-mobile.cz/autopark

The Travel&Surf package is only available along with the T-Mobile Autopark service.

TWIST CHYTRÉ AUTO


TARIFF CHYTRÉ AUTO CHYTRÉ AUTO FOR 24 MONTHS
Device of Twist set 3 499.– including prepaid services for the entire first year
CHYTRÉ AUTO FOR CHYTRÉ AUTO INDEFINITELY
24 MONTHS 900.– for the second year and next year; first year of service is included
Monthly fee
in the kit Twist
Monthly fee CZK 61.98 (75.–) CZK 61.98 (75.–)
Data limit (monthly) 50 MB
Price of device CZK 1 197.52 (1 449.–) CZK 2 147.93 (2 599.–)
Calls to all numbers 7.26 /min
Data limit (monthly) 50 MB 50 MB
SMS 3.03
Calls to all numbers CZK 6.– (7.26) /min CZK 6.– (7.26) /min
MMS 5.45
SMS CZK 2.05 (3.03) CZK 2.05 (3.03)
MMS CZK 4.50 (5.45) CZK 4.50 (5.45) The annual fee for the service is deducted from the credit on the SIM card with a Twist Smart car. Equipment can
be purchased only at the conclusion of a contract with one of the tariffs Smart car or as part of a Twist set. The prices
include VAT.
Equipment can be purchased only at the conclusion of a contract with one of the tariffs Smart car or as part of
a Twist set. Price devices for 1 197.52 CZK (1 449 CZK with VAT) is valid until 28.2.2018.
12
PEVNÝ INTERNET
XS S M L XL

Monthly fee 349,00 (288,43) 399,00 (329,75) 499,00 (412,40) 599,00 (495,04) 799,00 (660,33)
Maximum data transfer speed ADSL (download/upload) 2 048/256 16 384/768
Maximum data transfer speed VDSL (download/upload) 2 048/256 2 0480/2048 51 200/5 120 102 400/10 240 256 000/25 600 kb/s
Aggregation 1:50 1:50 1:50 1:50 1:50
Data limit unlimited unlimited unlimited unlimited unlimited
Allocation of IP address space is an integral part of the service. The price of the Pevný internet (“Fixed-Line Internet”) service includes the allocation of a single public IPv4 address and a static public IPv6 /56 range. Subscribers can conclude a contract for the Pevný
internet service using any of the XS-XL tariff plans for a fixed term of 24 months or for an unlimited period. Contracts for the XS Pevný internet service can also be concluded for a fixed term of 12 months.

In view of the gradual migration of customers to the new customer system, the Pevný internet service with any of the XS-XL tariff plans can only be activated by customers that have already been included in the new system. The information as to whether a customer
has been included in the new system can be obtained by contacting the T-Mobile Customer Centre or your business agent or by visiting any T-Mobile shop.

PEVNÝ INTERNET ONE-OFF FEES


PEVNÝ INTERNET PEVNÝ INTERNET PEVNÝ INTERNET
ZÁKLAD STANDARD PREMIUM Service intervention 1,652.07 (1,999.–)

412.40 (499.-) 453.72 (549.-) 536.36 (649.-)


Monthly fee 412,40 (499.-)

Max. data speed ADSL kb/s


2,048 / 256 8,192 / 512 16,384 / 768
(download/upload)
Max. data speed VDSL kb/s
2,048 / 256 20,480 / 2 048 51,200 / 5 120
(download/upload)
Aggregation 1:50 1:50 1:50
Data limit unlimited unlimited unlimited

Allocation of IP address space is an integral part of the service. The price of the Pevný internet (“Fixed-Line Internet”) service
includes the allocation of a single public IPv4 address and a static public IPv6 /56 range. Subscribers can conclude a contract
for the Pevný internet service using any of the Základ (“Basic”), Standard or Premium tariff plans for a fixed term of 24 months
or for an unlimited period. Contracts for the Pevný internet Základ service can also be concluded for a fixed term of 12 months.

In view of the gradual migration of customers to the new customer system, the Pevný internet service with any of the Základ,
Standard or Premium tariff plans can only be activated by customers that have already been included in the new system and
have an activated Pevný internet service with the Základ, Standard or Premium tariff plan. The information as to whether
a customer has been included in the new system can be obtained by contacting the T-Mobile Customer Centre or your
business agent or by visiting any T-Mobile shop.

13
PEVNÝ INTERNET VZDUCHEM PEVNÝ INTERNET DO ZÁSUVKY
PEVNÝ INTERNET PEVNÝ INTERNET PEVNÝ INTERNET PEVNÝ INTERNET DO ZÁSUVKY S
VZDUCHEM S VZDUCHEM M VZDUCHEM L
Monthly fee 329.75 (399.-)
Monthly fee 329.75 (399.-) 412.40 (499.-) 495.04 (599.-)
Maximum data transfer speed (download/upload) 20/5 Mb/s
Maximum data transfer
20 Mb/s / 5 Mb/s 50 Mb/s / 15 Mb/s 100 Mb/s / 25 Mb/s Data limit unlimited
speed (download/upload)
Data limit unlimited unlimited unlimited Additional address – per month 81.75 (99.-)

Up to five Additional addresses can be activated with one Subscriber Agreement. If the Subscriber starts to use an Additional
The price of the service includes the allocation of one dynamic private IPv4 address. The Fixed Internet Air Service contract
address in the course of a billing period (as opposed to at the beginning of the billing period), the full amount of CZK 81.75 (not
with one of the tariffs listed on this page may be terminated for a fixed period of 24 months or for an indefinite period of time.
a proportional part) will be charged for the use of the Additional address.
With the Fixed Internet Air S tariff, the contract can also be concluded for 12 months.
The price for the service includes the allocation of one dynamic private IPv4 address. Subscribers may enter into an agreement
on the provision of the Pevný internet do zásuvky (“Fixed Internet in the Socket”) service for a fixed term of 12 or 24 months.
ONE-OFF FEES Agreements for an indefinite period of time apply only for the Subscribers who enjoy the benefits under a Master Agreement or
a Key Account Agreement.

Installation fee (for a fixed term contract) with a conditional


0.83 (1.-)
discount of 2 147.11 (2 598.-) ONE-OFF FEES
Installation fee (for an indefinite term) 2,147.93 (2 599.-)
Service intervention 1,652,07 (1,999.-)
Service intervention (eg relocation, installation, reinstallation or
1,652.07 (1 999.-) The “ONE-OFF FEES” items apply to Subscriber Agreements made by 25 July 2018.
modem exchange, inactivity)

The “ONE-OFF FEES” items apply to Subscriber Agreements made by 25 July 2018.

TARIFF PLANS FOR INTERNET BEZ DRÁTU


INTERNET BEZ DRÁTU STANDARD INTERNET BEZ DRÁTU PREMIUM INTERNET BEZ DRÁTU PREMIUM PLUS
Monthly fee 329.75 (399.–) 412.40 (499.–) 990.91 (1,199.–)
Max. speed of data transfer (download/upload) 20 Mb/s / 5 Mb/s 40 Mb/s / 10Mb/s 100 Mb/s / 25 Mb/s
Data limit for speed 20 GB 40 GB 100 GB
10 GB data limit increase 165.29 (200.–) 165.29 (200.–) 165.29 (200.–)

The price of the service includes the allocation of one dynamic private IPv4 address. Data billing unit is 1 B.

14
Roaming services
calls, SMS, MMS and data. Therefore, please pay attention to the GSM network through which you are making your call in
such areas. Calls to numbers other than subscriber numbers (such as audiotext services or coloured lines) are subject to a
special charge. The roaming partner determines the call price for these services and TMCZ only transfers to the Customer the
price that it is informed of and charged by the roaming partner. Prior to making a call, contact T-Mobile's Customer Centre for
more information.

DIVISION OF COUNTRIES INTO INDIVIDUAL AREAS: Roaming services can be billed only after we receive information from the respective roaming partner. Therefore, roaming
traffic may be included in Statements of Services relating to a period later than that in which the service was used.
Europe – EU and EEA: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Country without roaming partner: American Samoa, Bhutan, Botswana, Comoros, Eritrea, East Timor, Falkland Islands
Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, (Malvinas), Greenland, Guam, Guinea, Guinea-Bissau, Lesotho, Mauritania, New Caledonia, Palau, Saint Pierre and Miquelon,
Zone 1 Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sao Tome and Principe, Swaziland, Western Samoa, Zambia, North Korea, Federated States of Micronesia, French Southern
Sweden, the UK as well as the Aland Islands, the Azores, the Canaries, French Guyana, Gibraltar, and Antarctic Lands, South Sudan, Kiribary, Marshall Islands, Nauru, Niue, Norfolk Island, Pitcairn Islands, Northern Mariana
Islands, Saint Helena, Ascension and Tristan da Cunha, Solomon Islands.
Guadeloupe, Madeira, Martinique and Réunion
Countries where roaming partner does not provide data services: Aruba, Brunei, Burkina Faso, Burundi, Central African
Europe – outside EU: Albania, Belarus, Bosnia and Herzegovina, Canada, China, Egypt, Faroe Republic, Cook Islands, Djibouti, Equatorial Guinea, French Polynesia, Gabon, Gambia, Guinea, Chad, Iran, Malawi, Maledivy,
Zone 2 Islands, Hongkong, Israel, Kosovo, Macedonia, Moldavia, Monaco, Montenegro, Palestine, Russia, Mali, Martinique, Mauritania, Namibia, Nepal, Niger, Republic of Congo, Somalia, Sudan, Suriname, Syria, Togo,
San Marino, Serbia, Switzerland, Turkey, Ukraine, USA and Vatican Turkmenistan, Yemen, Zimbabwe.
Zone 3 The rest of the world and satellite networks Automatic call transfer between the Czech Republic and Austria
The call is charged to the customer depending on the country in which it was initiated:

• Calls initiated in the Czech Republic and continuing in Austria are billed according to TMCZ’s standard price list
T-MOBILE ROAMING* •
(not roaming price list),
Calls initiated in Austria and continuing in the Czech Republic are billed according to TMCZ’s roaming price list.
All T-Mobile Roaming* services are charged at flat rates depending on the area where you are. Your calls across
This offer can be used at the following border crossings with Austria: České Velenice/Gmünd; Dolní Dvořiště/ /Wullowitz;
all networks in the area are at the same price. T-Mobile Roaming can be activated with all T-Mobile tariffs. With
Halámky/Neunagelberg; Hatě/Kleinhaugsdorf; Hevlín/Laa an der Thaya; Hnanice/Mitterretzbach; Mikulov/Drasenhofen; Nová
effect from 1 July 2014, you may choose an alternative roaming provider in the EU if one is available. Bystřice/Grametten; Nové Hrady/Pyhrabruck; Poštorná/Reintal; Přední Výtoň/Guglwald; Slavonice/Fratres;
Studánky/Weigetschlag; Valtice/Schrattenberg; Vratěnín/Drosendorf; Zadní Zvonková/Schöneben. For the complete list of
OUTGOING INCOMING INTERNET roaming crossings see www.t-mobile.cz
SMS MMS
CALLS CALLS (CZK/MB)
Automatic call transfer between the Czech Republic and Slovakia
Zone 1 5,20 (6,29) 1,37 (1,66) 1,64 (1,98) 5,48 (6,63) 5,48 (6,63) The call is charged to the customer depending on the country in which it was initiated:
Zone 2 28.93 (35.–) 14.88 (18.–) 7.93 (9.60) 13.72 (16.60) 61.98 (75.–) • Calls initiated in the Czech Republic and continuing in Slovakia are billed according to TMCZ’s standard price list
Zone 3 57.02 (69.–) 40.50 (49.–) 12.07 (14.60) 17.85 (21.60) 297.52 (360.–) (not roaming price list),
• Calls initiated in Slovakia and continuing in the Czech Republic are billed according to TMCZ’s roaming price list.
* Upon activation of a new SIM card, T-Mobile Roaming Start is activated. This service can be used for traffic within the country This offer can be used at the following border crossings with Slovakia: Lanžhot – Brodské, Starý Hrozenkov –
visited and to the Czech Republic. In countries where this service can be used T-Mobile Roaming prices apply: EU, Norway, Drietoma, Makov – Bumbálka, Mosty u Jablunkova - Svrčinovec, Hodonín – Holič, Sudoměřice – Skalica, Velká
Liechtenstein, Iceland, Albania, Andorra, Belarus, Bosnia and Herzegovina, Egypt, Faroe Islands, Macedonia, Moldavia, nad Veličkou – Vrbovce, Strání - Moravské Lieskové, Březová - Nová Bošáca, Brumov - Bylnice - Horné Srnie,
Montenegro, Serbia, Switzerland, Turkey, Tunisia. After three months, T-Mobile Roaming Start is automatically changed to
T-Mobile Roaming.
Nedašova Lhota - Červený Kameň, Střelná - Lysá pod Makytou, Velké Karlovice – Makov, Bílá – Klokočov,
In Zone 1, incoming calls are charged per second (1+1); for outgoing calls the first 30 seconds are charged as a block and then Šance - Čadca – Milošová.. For the complete list of roaming crossings see www.t-mobile.cz.
the service is charged per second (30+1), data in 1 kB increments. In Zones 2 and 3, the billing scheme for both outgoing and
incoming calls is 60+60; data are charged in 10 kB increments. The aforementioned prices of outgoing calls apply to calls to
the Czech Republic, in the country visited and to another country in the same area. If a call is made between two different
areas, the price applicable to the higher area is charged. (Example: When making a call from area 1 to area 3, the price of an
outgoing call is CZK 69/min., i.e. based on the price for area 3). The connection time is charged per minute. Received MMS are
free of charge, only the information from the T-Mobile Info service is charged based on the price list of this service. The division
into individual areas is listed at the beginning of the Roaming Services chapter. For billing purposes, the amount of data
transmitted is rounded up to the next multiple of the billing unit. This process takes place upon the termination of the
connection, after each hour of duration of a single connection, and after each transmission of 1 MB during a single connection.
Note on roaming: In the border areas of the Czech Republic, the phone may look up a foreign network due to the signal overlap
of foreign GSM networks, and your calls thus might be made via such foreign GSM network. This also applies to incoming

15
EU ROAMING OUTGOING CALLS (CZK/min.) SMS
INCOMING
CALLS After the MMS DATA (1 MB) INTERNET
After the exhaustion of If you have
If you have free units (CZK/min.) exhaustion of free
free units free units
units

By package / MB
0.- 4.50 (5.46) 0.- - 1.70 (2.06) 8.20 (9.92) -
Profi 120 rates
By package / MB
0.- 3.60 (4.36) 0.- - 1.00 (1.21) 8.20 (9.92) -
Profi 120 HIT rates
By package / MB
0.- 2.50 (2.90) 0.- - 1.70 (2.06) 8.20 (9.92) -
T 1500 rates
By package / MB
0.- 2.00 (2.42) 0.- - 1.00 (1.21) 8.20 (9.92) -
T 1500 HIT rates
By package / MB
0.- 4.00 (4.84) 0.- - 1.70 (2.06) 8.20 (9.92) -
T 160 rates
By package / MB
0.- 3.20 (3.87) 0.- - 1.00 (1.21) 8.20 (9.92) -
T 160 HIT rates
By package / MB
0.- 6.00 (7.26) 0.- - 1.70 (2.06) 8.20 (9.92) -
T 30 rates
By package / MB
0.- 4.80 (5.81) 0.- - 1.00 (1.21) 8.20 (9.92) -
T 30 HIT rates
By package / MB
0.- 3.50 (4.24) 0.- - 1.70 (2.06) 8.20 (9.92) -
T 300 rates
By package / MB
0.- 2.80 (3.39) 0.- - 1.00 (1.21) 8.20 (9.92) -
T 300 HIT rates
By package / MB
0.- 3.00 (3.63) 0.- - 1.70 (2.06) 8.20 (9.92) -
T 600 rates
By package / MB
0.- 2.40 (2.90) 0.- - 1.00 (1.21) 8.20 (9.92) -
T 600 HIT rates
By package / MB
0.- 4.50(5.45) 0.- - 1.70 (2.06) 8.20 (9.92) -
T 80 rates
By package / MB
0.- 3.60 (4.36) 0.- - 1.00 (1.21) 8.20 (9.92) -
T 80 HIT rates
By package / MB
0.- - 0.- - 0.- 4.05 (4.90) Until the data limit is exhausted
Profi na míru 4 rates
By package / MB
- 6.00 (7.26) 0.- - 5.00 (6.05) 8.20 (9.92) -
Profi na míru 2 rates
By package / MB
- 6.00 (7.26) 0.- - 5.00 (6.05) 8.20 (9.92) -
Profi na míru 3 rates
By package / MB
- 6.00 (7.26) 0.- - 5.00 (6.05) 8.20 (9.92) -
Profi na míru 5 rates
By package / MB
- 6.00 (7.26) 0.- - 5.00 (6.05) 8.20 (9.92) -
Profi na míru 1 rates

- - - - - - 0 Until the data limit is exhausted


Mobilní internet 1,5 GB, 3 GB, 10 GB, Internet Komplet
Mobilní internet 1,5 GB, Mobilní internet Pro Firmu - - - - - - 0 Until the data limit is exhausted

Mobilní internet 3 GB - - - - - - 0 Until the data limit is exhausted

Mobilní internet 10 GB - - - - - - 0 Until the data limit is exhausted


By package / MB
- 5.50 (6.66) 0.- - 1.70 (2.06) 8.20 (9.92) Until the data limit is exhausted
Happy Partner rates

Tarif M2M 0.- 7.00 (8.47) 0.- 0.- 3.00 (3.63) 4.50 (5.45) 0 Until the data limit is exhausted

Tarif M2M Premium - 6.00 (7.26) 0.- - 2.50 (3.03) 8.33 (10.08) 0 Until the data limit is exhausted
By package / MB
- 1.90 (2.30) 0.- - 1.90 (2.30) 4.05 (4.90) -
Tarif Pro Firmu rates

Prices are in CZK. Incoming calls to zone 1 are charged in seconds (1 + 1), outgoing calls for the first 30 seconds, and then in seconds (30 + 1), data for 1 kB. The offer is valid in the EU (including Norway, Liechtenstein and Iceland).
16
OF THE SURCHARGE AND THE MAXIMUM PRICE SET BY REGULATION EU
Price premiums and the maximum price set by EU Regulation below the EU roaming are set in euros, without VAT. Conversion of these prices on the Czech crown and thus the final price in CZK depends on the diameter of the reference exchange rates published by
the European Central Bank in the Official Journal of the European Union. July 1, 2016 to make the conversion rate for premiums CZK 27.43 / EUR, from July 1, 2016 rate is 27.048 CZK / EUR. July 1, 2016 to make the conversion rate for the maximum price of 27.484
CZK / EUR exchange rate is 1 July 2016 to 27 052 CZK / EUR. VAT is always added to the price after calculating the surcharge, respectively. maximum prices from EUR to CZK according to the mentioned course. VAT is always added to the price after calculating the
surcharge, respectively. maximum prices from EUR to CZK according to the mentioned course.Current prices in CZK are always in the Price List for EU roaming.

OUTGOING CALLS (min.) INCOMING CALLS (min.) SMS (price per unit) MMS (price per unit) INTERNET (1 MB)
Excess fare (in EUR without VAT) 0,032 0,0108 0,01 0 7,7 EUR / GB (valid from 15.6.2017)
6 EUR / GB (valid from 1.1.2018)
4,5 EUR / GB (valid from 1.1.2019)
3,5 EUR / GB (valid from 1.1.2020)
3,EUR / GB (valid from 1.1.2021)
2,5 EUR / GB (valid from 1.1.2022)
Maximum price (in EUR without VAT) 0,19 0,0108 0,06 0,20 0,20 EUR / MB

Example of Application of Article 17 of the EU Terms of Business Terms of Roaming to a Subscriber Using the Operator's Service on a Profi-based Tariff with No Boundaries Package: Tariff Price (1238, 84 CZK excluding VAT) / 16 GB Data Rate Limit = 77.43 CZK
Unit price (1GB). The unit price in the tariff is lower than the regulated price. The maximum price set by the EU Regulation (207.08 CZK without VAT / 1 GB). The EU data limit for the Profi tailor made tariff is 11.96 GB.

DATA ROAMING LIMIT FAX AND DATA SERVICES


Financial limit of spending on data roaming services. When the financial limit is reached in connection with the Activation/Monthly fee Free of charge
provision of data roaming services during one calendar month for TWIST users and one billing period for other
Rate identical to that applicable to voice calls
subscribers, the data roaming service will be interrupted. The service can be activated or deactivated free Use of fax and data services
according to your tariff plan (also applies to roaming)**
of charge.
** Special rates apply to the Data&SMS tariff plan based on the price list applicable to those tariff plan.
495,87 (600,–)
1 198,35 (1 450,–)
1 225,– (1 482,25)
Spending limits for data services while roaming 4 132,23 (5 000,–)
8 264,46 (10 000,–)
14 876,03 (18 000,–)
26 446,28 (32 000,–)

The data roaming limit applies to the whole world. The limit is applied to the basic data roaming rate, i.e. without the application
of any discounts or free units. The data roaming limit cannot be set up for all special T-Mobile offers – “bundles” offered with
existing tariff plans that contain free units for data roaming activated after 1 March 2010.

17
CALLS, SMS AND INTERNET ON PLANES INTERNET ABROAD DATA PACKAGES
This service applies to planes companies that have concluded a contract with OnAir, the provider of this service. ZONE
The service is charged in the same way as calls, SMS, MMS and data for area 3, for more details see the DATA LIMIT ZONE EU ZONE SVĚT
EVROPA+
T-Mobile Roaming chapter.
Internet abroad for first 5 MB - 49.59 (60) 148.76 (180)
30 MB
day over 5 MB - 198.35 (240.–) 599.17(725.–)
Outgoing calls (CZK/min.) 57.02 (69.–)
Incoming calls (CZK/min.) 40.50 (49.–) Internet abroad for 40 MB
40.49 (49.–) - -
day
SMS / MMS 12.07 (14.60) / 17.85 (21.60)
Internet abroad 100 MB - 702.48 (850.–) 2 272.73 (2 750.–)
Internet (CZK/MB) 297.52 (360.–)
Internet abroad 200 MB 164.46 (199,.) - -
Incoming and outgoing calls are charge per minutes, data per 10 kB. You can call, sent SMS or be on-line in Air Lingus, Air
Internet abroad 500 MB 329.75 (399.–) - -
France, British Airways, Eva Air, Egyptair, Etihad Airways, Emirates, Hong Kong Airlines, KLM, Libyan Airlines, Lufthansa,
Oman Air, Quatar Airways, Royal Jordanian, SAS, Saudi Arabian Airlines, Singapore Airlines, TAM, Transaero Airlines and
Virgin Atlantic. You can activate your data volumes in the various zones depending on your needs and simply purchase more once your
package is depleted. Internet v zahraničí na den is in Zone EU+ and Svět two-stage product. If you only use up to 5 MB of
data, you will be charged a lower amount for the package. Once you exceed 5 MB, the total amount for the package will be
charged. The package for Zones EU can be used in Zone 1 and Zone 2 countries. The package for Zones Svět can be used in
TRAVEL&SURF DATA BUNDLES the Zone 1, Zone 2 and Zone 3 countries.

ZONE 1 ZONE 2 ZONE 3


One-day (up to 3
MB)
19.83 (24.–) 49.59 (60.–) 148.76 (180.–) EVROPA (EUROPE) DATA ROAMING
One-day (20 MB) 57.85 (70.–) 198.35 (240.–) 599.17 (725.–) 10 MB 399.– (482.79)
You can activate data volume in individual zones according to your needs and have the option to easily purchase more after 15 MB 549.– (664.29)
using up the bundle. Travel & Surf na den (One-day Travel&Surf) is charged in 2 steps. If the customer uses only up to 3MB,
the lower amount will be charged. After exceeding 3 MB, the full amount of the bundle is charged. 20 MB 699.– (845.79)
30 MB 999.– (1,208.79)
ZONE 1 ZONE 2 ZONE 3
50 MB 1,499.– (1,813.79)
30-day (5 MB) 45.– (54.45) 150.– (181.50) 450.– (544.50)
150 MB 2,999.– (3,628.79)
30-day (10 MB) 75.– (90.75) 250.– (302.50) 700.– (847.–)
The terms and conditions of the Evropa (Europe) Data Roaming service are contained in Annex 2 of this price list.
30-day (25 MB) 100.– (121.–) 400.– (484.–) 1,300.– (1,573.–)
30-day (50 MB) 152.89 (185.–) 702.48 (850.–) 2,272.73 (2,750.–)
30-day (100 MB) 250.– (302.50) 1,200.– (1,452.–) 4,000.– (4,840.–)
30-day (200 MB) 400.– (484.–) 2,000.– (2,420.–) 6,500.– (7,865.–)
30-day (500 MB) 800.– (968.–) 3,500.– (4,235.–) 14,500.– (17,545.–)
30-day (1 GB) 1,350.– (1,633.50) 6,000.– (7,260.–) 25,000.– (30,250.–)

You can activate the data volume in individual zones according to your needs and have the option to easily purchase more
after using up the bundle. The above also applies to the Travel&Surf Nastálo (Permanent Travel&Surf) bundle.

18
SVĚT (WORLD) DATA ROAMING INTERNET SVĚT 2 (WORLD) – ROAMING DATA
20 MB 995.– (1,203.95) BUNDLES
100 MB 3,250.– (3,932.50) PACKAGE NAME DATA VOLUME PRICE

200 MB 5,000.– (6,050.–) Internet Svět 2 s 50 MB 100 MB 660.33 (799.–)

500 MB 10,000.– (12,100.–) Internet Svět 2 se 100 MB 250 MB 1,156.20 (1,399.–)

1 GB 16,500.– (19,965.–) Internet Svět 2 s 200 MB 500 MB 1,982.64 (2,399.–)

5 GB* 59,500.– (71,995.–) Internet Svět 2 s 500 MB 1 GB 4,461.98 (5,399.–)

10 GB* 95,500.– (115,555.–) Internet Svět 2 s 1 GB 2 GB 8,263.64 (9,999.–)

Under the Svět Data Roaming Bundle (hereinafter referred to as the “Svět Bundle”), a particular data allowance can be used Division of countries into individual areas (above mentioned) can not be used for these bundles and bundles can be
for the price specified in the table. The Subscriber will be informed, via SMS and/or e-mail, about reaching 80% and 100% of used in the following coutrnies: Afghánistán, Anguilla, Nizozemské Antily, Arménie, Antigua a Barbuda, Ázerbájdžán, Benin,
the total data allowance available to the Subscriber within the Bundle. Bangladéš, Bahamy, Bermudy, Barbados, Zair, Kapverdy, Kostarika, Kuba, Kajmanské ostrovy, Dominika, Dominikánská
republika, Alžírsko, Ekvádor, Fidži, Gruzie, Ghana, Grenada, Guatemala, Guyana, Honduras, Haiti, Indonésie, Indie, Irák,
The bundled data limit may only be used in the zones of T-Mobile’s roaming partners. The bundled free units will be used first Jamajka, Jordánsko, Kazachstán, Keňa, Kyrgyzstán, Kambodža, Svatý Kryštof a Nevis, Kuvajt, Laos, Libérie, Svatá Lucie, Srí
and rates or data limit from other roaming add-ons, if activated, will apply only after the bundled data limit have been used up. Lanka, Macao, Maroko, Myanmar (Barma), Mongolsko, Montserrat, Mauricius, Malajsie, Nigérie, Nikaragua, Nový Zéland,
Unused bundled data limit do not roll over to the following billing period and cease to exist without any compensation. The Svět Omán, Pákistán, Papua-Nová Guinea, Portoriko, Paraguay, Rwanda, Senegal, Sierra Leone, Salvador, Turks a Caicos,
Bundle cannot be paid or used only in part (when not used for a full billing period). The Svět Bundle cannot be combined with Tádžikistán, Tonga, Trinidad a Tobago, Tunisko, Tanzanie, Uganda, Uruguay, Uzbekistán, Svatý Vincenc a Grenadiny, Britské
any other data roaming bundle or with Data Roaming Limit. Panenské ostrovy, Americké Panenské ostrovy, Vanuatu, Wallis a Futuma, Burkina Faso, Curacao. You can activate the data
* The World bundle with the data limits of 5 GB and 10 GB cannot be used in the following countries: Angola, Belize, Ethiopia, volume in individual countries according to your needs and have the option to easily purchase more after using up the bundle.
Cameroon, Lebanon, Libya, Madagascar, Maldives, Mozambique, Cote d’Ivoire, Seychelles and Venezuela, and aboard The above also applies to the Internet Svět 2 Nastálo (Permanent Internet Svět 2) bundle.
vessels and aircraft.

INTERNET SVĚT 1 EXTRA (WORLD EXTRA) –


INTERNET SVĚT 1 (WORLD) – ROAMING DATA ROAMING DATA BUNDLES (ON-LINE PAYMENT IN
BUNDLES ADVANCE)
PACKAGE NAME DATA VOLUME PRICE
PACKAGE NAME DATA VOLUME PRICE
Internet Svět 1 se 100 MB 100 MB 164.64 (199.–)
Internet Svět 1 Extra se 100 MB 100 MB 199.– (164.64)
Internet Svět 1 s 250 MB 250 MB 329.79 (399.–)
Internet Svět 1 Extra s 250 MB 250 MB 399.– (329.79)
Internet Svět 1 s 500 MB 500 MB 577.69 (699.–)
Internet Svět 1 Extra s 500 MB 500 MB 699.– (577.69)
Internet Svět 1 s 1 GB 1 GB 990.91 (1 199.–)
Internet Svět 1 Extra s 1 GB 1 GB 1,199.– (990.91)
Internet Svět 1 se 2 GB 2 GB 1,652.07 (1 999.–)
Internet Svět 1 Extra se 2 GB 2 GB 1,999.– (1,652.07)
Internet Svět 1 s 5 GB 5 GB 4,131.40 (4 999.–)
Internet Svět 1 Extra s 5 GB 5 GB 4,999.– (4,131.40)
Division of countries into individual areas (above mentioned) can not be used for these bundles and bundles can be
used in the following coutrnies: Albánie, Spojené arabské emiráty, Argentina, Austrálie, Bahrajn, Bosna a Hercegovina, Division of countries into individual areas (above mentioned) can not be used for these bundles and bundles can be
Bělorusko, Bolívie, Brazílie, Kanada, Švýcarsko, Chile, Čína, Kolumbie, Egypt, Faerské ostrovy, Hongkong, Izrael, Japonsko, used in the following coutrnies: Albánie, Spojené arabské emiráty, Argentina, Austrálie, Bahrajn, Bosna a Hercegovina,
Jižní Korea, Monako, Moldavsko, Mexiko, Makedonie, Černá Hora, Panama, Peru, Filipíny, Katar, Rusko, Saúdská Arábie, Bělorusko, Bolívie, Brazílie, Kanada, Švýcarsko, Chile, Čína, Kolumbie, Egypt, Faerské ostrovy, Hongkong, Izrael, Japonsko,
Singapur, Thajsko, Turecko, Tchaj-wan, Ukrajina, Spojené státy americké, Vatikán, Vietnam, Srbsko, Jihoafrická republika. Jižní Korea, Monako, Moldavsko, Mexiko, Makedonie, Černá Hora, Panama, Peru, Filipíny, Katar, Rusko, Saúdská Arábie,
You can activate the data volume in individual countries according to your needs and have the option to easily purchase more Singapur, Thajsko, Turecko, Tchaj-wan, Ukrajina, Spojené státy americké, Vatikán, Vietnam, Srbsko, Jihoafrická republika.
after using up the bundle. The above also applies to the Internet Svět 1 Nastálo (Permanent Internet Svět 1) bundle. You can activate the data volume in individual countries according to your needs and have the option to easily purchase more
after using up the bundle.

19
INTERNET SVĚT 2 EXTRA (WORLD EXTRA) – OTHER T-MOBILE ROAMING SERVICES
ROAMING DATA BUNDLES (ON-LINE PAYMENT IN Calls to the voice mailbox As an outgoing roaming call to CR
ADVANCE) Calls to 4603 Free (area 1, other areas based on roaming tariff)
PACKAGE NAME DATA VOLUME PRICE SMS to 4603 Based on the roaming tariff
Internet Svět 2 Extra s 50 MB 50 MB 799,– (660,33)
Internet Svět 2 Extra se 100 MB 100 MB 1 399,– (1 156,20)
Internet Svět 2 Extra s 200 MB 200 MB 2 399,– (1 982,64)
Internet Svět 2 Extra s 500 MB 500 MB 5 399,– (4 461,98)
Internet Svět 2 Extra se 1 GB 1 GB 9 999,– (8 263,64)

Division of countries into individual areas (above mentioned) can not be used for these bundles and bundles can be used in the
following coutrnies: Afghánistán, Anguilla, Nizozemské Antily, Arménie, Antigua a Barbuda, Ázerbájdžán, Benin, Bangladéš,
Bahamy, Bermudy, Barbados, Zair, Kapverdy, Kostarika, Kuba, Kajmanské ostrovy, Dominika, Dominikánská republika,
Alžírsko, Ekvádor, Fidži, Gruzie, Ghana, Grenada, Guatemala, Guyana, Honduras, Haiti, Indonésie, Indie, Irák, Jamajka,
Jordánsko, Kazachstán, Keňa, Kyrgyzstán, Kambodža, Svatý Kryštof a Nevis, Kuvajt, Laos, Libérie, Svatá Lucie, Srí Lanka,
Macao, Maroko, Myanmar (Barma), Mongolsko, Montserrat, Mauricius, Malajsie, Nigérie, Nikaragua, Nový Zéland, Omán,
Pákistán, Papua-Nová Guinea, Portoriko, Paraguay, Rwanda, Senegal, Sierra Leone, Salvador, Turks a Caicos, Tádžikistán,
Tonga, Trinidad a Tobago, Tunisko, Tanzanie, Uganda, Uruguay, Uzbekistán, Svatý Vincenc a Grenadiny, Britské Panenské
ostrovy, Americké Panenské ostrovy, Vanuatu, Wallis a Futuma, Burkina Faso, Curacao. You can activate the data volume in
individual countries according to your needs and have the option to easily purchase more after using up the bundle.

The Internet Svět Extra packages are intended exclusively for end-users under the Framework Agreement and
any Volume Discounts are not applied unless otherwise provided in the Framework Agreement. They are not
included into the fulfillment of the possible minimum commitment of the Framework Agreement. The packages
can be paid only in advance via the online payment gateway by the end user while activating the package. More
information is available at www.tmo.cz/data-navic.

20
International calls
INTERNATIONAL CALLS WITH THE S NÁMI TARIFF CALLS AND SMS ABROAD FOR OTHER TARIFFS
PLANS I II III IV

ZONE PRICE PER MINUTE 1 13.– (15.73) 13.– (15.73) 12.– (14.52) 9.90 (11.98)
Neighbouring countries 5.78 (6.99) 2 21.– (25.41) 20.– (24.20) 18.– (21.78) 9.90 (11.98)
Europe 9.92 (12.–) 3 24.– (29.04) 21.– (25.41) 19.– (22.99) 9.90 (11.98)
World 24.79 (30.–) 4 30.– (36.30) 27.– (32.67) 25.– (30.25) 9.90 (11.98)
Satellite networks 165.29 (200.–)
5 35.– (42.35) 31.– (37.51) 29.– (35.09) 29.– (35.09)
Charged by minute (60 + 60).
6 64.– (77.44) 62.– (75.02) 59.– (71.39) 59.– (71.39)

Neighbouring countries Slovakia, Germany, Poland, Austria 7 65.– (78.65) 63.– (76.23) 63.– (76.23) 63.– (76.23)

Europe Albania, Andorra, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, 8 95.– (114.95) 93.– (112.53) 89.– (107.69) 89.– (107.69)
Montenegro, Denmark, Estonia, Faroe Islands, Finland, France, French Guyana, 9 97.– (117.37) 95.– (114.95) 95.– (114.95) 95.– (114.95)
Gibraltar, Guadeloupe, Ireland, Iceland, Italy, Kosovo, Cyprus, Liechtenstein,
Lithuania, Latvia, Luxembourg, Hungary, Macedonia, Malta, Martinique, Monaco, 10 110.– (133.1) 104.– (125.84) 99.– (119.79) 99.– (119.79)
Moldova, the Netherlands, Norway, Portugal, Reunion, Romania, Russia,
11 154.– (186.34) 145.– (175.45) 139.– (168.19) 139.– (168.19)
Greece, San Marino, Slovenia, United Kingdom, Serbia, Spain, Sweden,
Switzerland, Turkey, Ukraine, Vatican 12 250.– (302.50) 240.– (290.40) 229.– (277.09) 229.– (277.09)
World Rest of the world
Inmarsat B, Inmarsat M, Iridium (8817, 8818), Maritime Comm. Inmarsat A,
Satellite networks
Inmarsat Aero, Inmarsat M4, Iridium (8816)

Applies to the following tariffs: S námi v síti, S námi v síti bez závazku, S námi v síti+, S námi v síti + bez závazku, S námi
v sítích, S námi v sítích bez závazku, S námi v sítích+, S námi v sítích+ bez závazku, S námi sdílený, S námi sdílený bez
závazků, S námi síť nesíť, S námi síť nesíť bez závazku, S námi bez hranic, S námi bez hranic bez závazku, S námi bez
hranic+, S námi bez hranic+ bez závazku, S námi síť nesíť v podnikání a S námi síť nesíť v podnikání bez závazků.

21
Prices of calls to individual zones differ based on the tariff plan:
INTERNATIONAL SMS
I T1, T 30, Tarif 20 Start, Tarif 20, Partner III., Profi na míru, Tarif Pro Firmy
All zones 4.17 (5.05)
II T 80, Bav se tariff plan, Happy Partner, Tarif 80, Tarif 60, Data&SMS, Partner II., Team Call
The price applies to SMS sent from the Czech T-Mobile network to foreign subscriber numbers (i.e. with a prefix other than
S námi 390, S námi 590, S námi 790, S námi 1490, T 160, T 300, T 600, T 1 500, Profi 120, Tarif 200, +420).
Tarif 120, Grand tariff plans, Grand v síti tariff plan, Grand do všech sítí tariff plan, Profi tariff plans,
III
Partner I., Tarif 400, Tarif 300, Kredit 150, Kredit 250, Kredit 300, Kredit 450, Kredit 500, Kredit 700,
Kredit 750, Kredit 1 000, Kredit 1 200, Kredit 2 000, Mých5, Přátelé, Rodina, Tým
IV Podnikatel tariff plans, Firma tariff plans, TOP tariff plans (zones 5 to 9), Podnikatel+
In the case of calls in zones 1-4 with tariff plans in Category IV, the first minute is charged in full, after which the call is charged
in 30second increments. In the rest of the zones, the first minute is charged in full, after which the call is charged per second.
If you have any of the older tariff plans, the following rules apply to the prices of international calls: For 20 Start and Partner III,
the prices of international calls are identical to T 30; for Tariff 80, Data&SMS and Partner II. they are identical to T 80; for Tariff
200, Tariff 400 and Partner I. they are identical to T 300.

International zones overview


1. Slovak Republic
2. Austria, Germany, Poland,
3. Andorra, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Faroe Islands, Finland, France, French
Guyana, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia , Liechtenstein, Lithuania,
Luxembourg, Malta, Martinique, Monaco, Netherlands, Norway, Portugal, Réunion, Romania, San Marino,
Slovenia, Spain, Sweden, Switzerland, United Kindgdom, Vatican
4. Albania, Algeria, Armenia, Ázerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Kosovo, Libya, Macedonia,
Moldavia, Montenegro, Morocco, Russia, Serbia, Tunisia, Turkey, Ukraine
5. Australia, Canada, Israel, Japan, United States of America
6. Brasíl, Egypt, Hong Kong, Kazakhstan, Kyrgyzstan, Malaysia, Mexico, New Zealand, Philippines, Singapore,
South Africa, Taiwan, Tajikistan, Turkmenistan, United Arab Emirates, Uzbekistan
7. Cuba, Greenland, Mongolia, North Korea, South Korea, Syria, Vietnam
8. Angola, Argentina, Chile, Čhína, Costa Rica, Ethiopia, India, Indonesia, Íran, Jordan, Kuwait, Lebanon,
Nigeria, Pakistan, Peru, Saudi Arabia, Thailand, Venezuela, Yemen
9. Other countries
10. Thuraya Telecom, Emsat, Inmarsat Mini-M – satellite networks
11. Inmarsat B, Inmarsat M, Iridium (8817, 8818), Maritime Comm. – satellite networks
12. Inmarsat A, Inmarsat Aero, Inmarsat M4, Iridium (8816) – satellite networks

22
T-Cloud services
SPONTANIA T-CLOUD ADVANCE FOR INDIVIDUAL (ZÁLOHA PRO
SPONTANIA LITE
SPONTANIA
VIDEOMEETING
SPONTANIA
CLASSROOM
JEDNOTLIVCE)
Monthly fee 289.26 (350.–) 389.26 (471.–) 589.27 (713.–) Price 0.– 49.– (59.29) 79.– (95.59) 149.– (180.29)
Parameter of service Data limit 2 GB 20 GB 40 GB 100 GB
8 5 25
(number of users) Number of users 1
Number of devices No limit
HELIOS ONE
T-CLOUD OFFICE 365
FREE 365 PROFI 365 ENTERPRISE 365
Number of companies 5 1 No limit
Number of records 50 per year No limit No limit BUSINESS
BUSINESS BUSINESS PREMIUM
ESSENTIALS
Functionality Full Full Full
Testing version Not available Free Free
Business access 1 per company 1 per company 1 per company
Monthly payment per user Free 247.– (299.–) 388.– (469.–) 1 licence /1 month 109.– (131.89) 249.– (301.29) 279.– (337.59)

T-CLOUD ORDER (ZAKÁZKA)


1 RANGE PACKAGE 3 RANGES PACKAGE 7 RANGES PACKAGE
Price 123.14 (149.–) 299.– (361.79) 499.– (603.79)
Number of ranges 1 3 7

T-CLOUD TEAM ADVANCE (TÝMOVÁ ZÁLOHA)


Price 199.– (240.79) 399.– (482.79) 799.– (966.79) 1 599.– (1 934.79) 2 499.– (3 023.79)

Data limit 50 GB 100 GB 200 GB 500 GB 1 000 GB

Number of users 3 15 No limit

Number of devices No limit

23
Online Cash Register
ONLINE CASH REGISTER ONE-OFF FEES
TERMINAL Installation by provider5) 0,–
TERMINALwitho
SERVICE VARIANT CALCULATOR with PRINTER
ut acceptance Intervention of a service technician in vain 1,580.– (1,911.80)
acceptance
Price of the transport of service technician (transport only) 1,100.– (1,331.–)
Monthly fee 195,–1) (235,95) 395.– (477.95) 490.–2) (592.90) 155.– (187.55)
Price for each started hour of the service works not including in recuring
Price of the device 3,695.– (4,470.95) 8,150.– (9,861,50) 6,723.75 (8,135.74) 1 649.– (1,995.29) monthly fee of Online Cash Register service (incl. diagnostics within non– 500.– (605.–)
warranty failure)
Example of the installment sale:3
128.34 Price of 2 hours training regarding Online Cash Register service 1,990.– (2,407.90)
The down payment 83.43 (100,95) 546.69 (661.50) 70.86 (85.74) (155.29)

Monthly installment
(23 installments in total)
157.02 (190,–) 330.58 (400.–) 289.26 (350.–) 66.12 (80.–)
ACCESSORIES
Total price of the device 3,695.– (4 470,95) 8,150.– (9 861.50) 6,723.75 (8,135.74) 1,649.–
(1,995.29) Paper thermo roundel 58×35 mm 8.– (9.68)
Wired scanner6) 1,795.– (2,171.95)

ADDITIONAL SERVICES AND DEVICES FOR ONLINE Additional service "PLUS" is obligatory for the service variant “Calculator“.
1)
2) The additional service “Card Acceptance" is compatible with the service variant “Terminal“.

CASH REGISTER
3) The Installment sale follows The rules for installment sale.
4)The “Acceptance of payment cards“ service can only be used with the Terminal Services option.
5) Installation by provider is obligatory in case of additional service “Card Acceptance“.
6) The scanner is suitable as an accessory for “Calculator“.
Monthly fee for additional service PLUS 40.– (48.40)
Monthly fee for additional service Card Acceptance4) 95.– (114.95)

24
Other T-Mobile services
T-MOBILE GSM BANKING SMS TO FIXED-LINE NUMBERS
Sending of request As the SMS price according to your tariff plan Activation/monthly fee Free of charge
Prices for receipt of response Charged by your bank Sending of SMS According to your tariff plan

To be able to use this service, you need a banking SIM card and a GSM banking enabled phone, and you need to have a Information SMS from the message delivery system Free of charge
banking application downloaded on your SIM card by your bank. T-Mobile shall not be responsible for any damage that might
be incurred by users as a result of using banking services via T-Mobile GSM Banking. For more information on this service see www.t-mobile.cz. The service is provided by T-Mobile in cooperation with Fincom –
On 5610, you can order an update of your banking application “over the air”, i.e. without having to go to your bank. The call to Materna Communications a.s. that processes customers’ SMS.
this number and downloading of application are free of charge. SMS to fixed-line numbers are deducted from the free SMS or credit. Each SMS sent is charged, even if the target telephone
station is not available for a period of 72 hours. A SMS sent to a fixed-line number in the Czech Republic from abroad is
charged identically to a standard SMS sent from abroad. If the roaming partner charges incoming SMS, the information SMS
T-MOBILE M-PAYMENT from the message delivery system is also charged according to such partner’s price list.

TARIFF CUSTOMERS TWIST CUSTOMERS


Agency fee 3,– 3,– PREMIUM SMS
Agency fee for transactions at EZE 5% from each transaction (min 5% from each transaction (min Premium SMS numbers start with 90. The last two digits (seven-digit numbers) or the last three digits (eight-digit
International Ltd. CZK 5.00 max CZK 100.00) CZK 5.00 max CZK 100.00) numbers) express the price of the respective SMS. The price of a SMS sent to a five-digit number depends on
the customer’s tariff plan.
The price for the goods or services purchased will be included in your T Mobile Statement of Services. If paying via WAP,
access to the wap site is charged at the rates of the T-Mobile W@P service. If paging via Mobile Internet, access to the internet Example: If sending a SMS to 90xxx03, its price is CZK 3 (incl. VAT). If a service is delivered from 90xxx025, its
is charged at the rates of the T-Mobile Mobile internet service. price is CZK 25 (incl. VAT).
For the list of internet shops where you can pay using the T-Mobile m-payment service see www.t-mobile.cz |
T-Mobile is not the provider of the services offered in this manner, it only enables their operation. For more information, go to
www.platmobilem.cz or call 603 603 603 (4603 from T-Mobile).
www.platmobilem.cz.

MY T-MOBILE
AUDIOTEX SERVICES
Activation/monthly fee Free of charge The per-minute price of calls to audiotex (ATX) numbers can be derived from the format of the respective ATX
Based on the currently valid price list of the number (based on the Numbering Plan issued by the Czech Telecommunications Office)
Activation/deactivation of services
respective services ATX number format: 90x ab cd zz
x = defines the type of the service (this can be 0, 6, 8 or 9)

T-MOBILE TWIN ab = determines the per-minute price charged to end users ,including VAT (in the case of ATX numbers with the
908prefix, ab determines the price, including VAT, charged to end users per call)
Monthly fee 99.– (119.79) cd zz = number allocated by the Czech Telecommunications Office
Calling prices (identical for both SIM cards) According to your tariff plan The prices of these services range from CZK 5 to 99 (incl. VAT). Calls to ATX services can be blocked free of charge on the
customer’s request on 603 603 603 (4603 from T-Mobile). T- Mobile is not a provider of the services offered in this manner; it
only enables their operation. For more information see www.platmobilem.cz
The T-Mobile Twin service can be activated only at T-Mobile company shops.

25
CALLS TO THE 1180, 1181 AND 1188 INFORMATION MOJE ÚTRATA (MY SPENDING)
LINES You can easily find out how much you have spent and how many free units are left for your phone number. The
service is intended for contract customers.
Calls to the 1180, 1181 and 1188 lines is charged at CZK 28.02 (33.90) per minute of call based on the 60+60 tariff.
Free units (free minutes or tariff credit in flat-rate tariffs) do not apply with these services. Activation/monthly fee Free of charge
T-Mobile is not the provider of the services offered in this manner; it just enables their operation. For more information on the Price for finding out via My T-Mobile Free of charge
services visit www.platmobilem.cz
Incoming information SMS 5.– (6.05)

CALL FORWARDING
This service only serves for orientation purposes – information on spending is usually available with an 8-hour delay; in case of
some services (such as roaming calls) with a delay of up to several days. The information on the amount spent does not take
into account volume or other discounts. SMS sent to 4603 from the Czech Republic are free of charge (if sent from abroad,
Activation/monthly fee Free of charge they are charged according to the roaming tariff). For more information see www.t-mobile.cz/mojeutrata.

Forwarding to T-Mobile voice mailbox Free of charge


Forwarding to another phone number in the CR As an outgoing call to the redirected number CALL HOLDING, CALL WAITING
If conditional forwarding to the voice mailbox or to another telephone number in the CR is active and you are abroad, you pay Activation of this service is free of charge and you do not pay any monthly fees for its use.
the incoming international call and the outgoing call back to the CR according to the valid Price List.

DĚTSKÝ ZÁMEK (CHILD LOCK) CONFERENCE CALLS


The service allows restricting access to services or content not suitable for children and youth from a specific Each set-up call is charged (to the conference initiator) based on the tariff for calls to the respective network.
SIM card. The service can be also used by the customers of other mobile operators. Activation of this service is free of charge and no monthly fees are charged for its use.
KEY ACCOUNTS, CUSTOMERS OF ANOTHER MOBILE OPERATOR For activation and more details on this service call 603 603 603 (4603 from T-Mobile).

Activation Free of charge


Monthly fee Free of charge

For more information on this service and activation options see www.t-mobile.cz.

MŮJ LIMIT (MY LIMIT)


Limit set-up/change/cancellation 5.– (6.05)
Information SMS about reaching limit 5.– (6.05)
Incoming confirmation SMS 0.– (0.–)
SMS sent to 4603 0.– (0.–)
The information SMS on reaching the limit is charged upon a successful delivery. These SMS are sent during the period from
8.00 a.m. to 8.00 p.m. (if the limit is reached after 8.00 p.m., the SMS will be sent on the following day). The activation of the
service (first limit set-up) will be applied from the start of the next billing period. If your phone has been switched off for several
days, the information SMS may not be delivered. The following payments are not included in the limit: monthly fees, one-off
payments (such as for SIM card exchange), discounts, contractual penalties, etc. For their complete list see www.t-mobile.cz.

26
ITEMIZED STATEMENT OF SERVICES * The list can be obtained for two billing periods retrospectively.

1) The price also applies to Combi customers.


Printed Statement of Services 23.97 (29.–) 2) According to Article 4.3. VPST we are entitled to claim compensation for recovery costs claims.
3) Fast payment of your Statement of Services at any T-Mobile shop. The amount due will be settled no later than within six
Copy of Statement of Services 50.–/Statement (60.50) hours from making the payment (if your services have been blocked due to late payment, they will be unblocked within
Copy of invoices for goods 50.– (60.50)/1 ks that period).

Copy of contract1) 50.– (60.50)/1 ks


The price is charged for the list relating to one billing period. When switching to the Twist prepaid service, terminating the
Payment of contract at shop 81.82 (99.–) contract or porting the phone number to another operator, it is not possible for technical reasons to retain access to the existing
set-up in My T-Mobile. Thus, the customer loses access to the electronic Statements of Services and itemized lists of calls in
Fee for Statements sent by registered mail 16.– (19.36) electronic form. If the customer has set up electronic Statements for tax purposes, we recommend, before making the above-
mentioned change, archiving all necessary electronic Statements of Services. The last Statement of Services will be sent in
Electronic Itemized Statement of Services 40.– (48,40) hardcopy form. The Itemized Starement of services can be converted to a printed form.
(My T-Mobile) 65.– (78.65)
Hardcopy Itemized Statement of Services 65.– (78.65)
Hardcopy and electronic Itemized Stetement of Services 99.– (119.79)*
Electronic additional Itemized Statement of Services 49.– (59.29)*
Electronic Itemized Statement of Services with el.
1.– (1.21)
Statement
Costs for 1st written reminders when enforcement
107,44 (130,−)
participant's debt2)
Costs for 2nd written reminders when enforcement
148,76 (180,−)
participant's debt2)
Express payment3) 81.82 (99.–)

27
ADDITIONAL SERVICES Service interruption: (e.g. for holidays)3) Free of charge

Emergency calls: 112, 150, 155, 156, 158 Free of charge Activation of an uninterrupted number series: Extra
250.– (302.50)
charge with activation
Children’s help line: 116111 Free of charge
SIM card replacement4) 81.82 (99.–)
Bílý kruh bezpečí: 116006 Free of charge
SIM replacement due to malfunction of card (the
Free of charge
Missing children´s hot line:116000 Free of charge malfunction not caused by customer) 4)
Emotional support´s help line:16123 Free of charge Tariff plan change5): From a lower to a higher plan Free of charge
Calls to numbers with prefixes 8001) and 00800 Free of charge Tariff plan change5): From a higher to a lower plan Free of charge
Drivers’ information: 1204, 1205, 1213, 1214, 1220, Set up of the NEJ number: Free of charge / 94.17 (113.94)
1222, 1225, 1227, 1230, 1233, 1234, 1240, 14012, 8.–/min. (9.68)
14088, 14314 1) first/every other change 1 000.– (1 210.–)

Mountain rescue service 4.17/min. (5.05) Phone number change 5 000.– (6 050.–)

Calls to other short numbers (1200, 1201, 1202, 1211, Gold number 5 000.– (6 050.–)
1212, 1215, 1221, 1224, 1236, 1239, 12412, 12444, Selected number 3 000.– (3 630.–)
12600, 12612, 12726, 12777, 12800, 12888, 12900,
12937, 13100, 14000, 14001, 14004, 14014, 14015, 4.17/min. (5.05) Silver number 3 000.– (3 630.–)
14041, 14111, 14112, 14114, 14116, 14120, 14141, Identification of annoying calls 206.61 (250.–)6)
14144, 14222, 14292, 14333, 14400, 14414, 14441,
14444, 14499, 14500, 14007)1) 1) Free units do not apply to these services (neither free minutes, SMS nor credit included in contract plans).
2) The Call Barring service can only be used by T-Mobile’s contract customers. Twist users can only request blocking of incoming calls abroad or
Calls to numbers with prefixes 81x, 83x, 843, 844, block outgoing calls free of charge in their phone’s settings.
3.33/min. (4.03) 3) The minimum period of service interruption is 7 days, the maximum period is 12 weeks in a calendar year. In the case of a fixed-term contract,
845, 8461) the contract will be extended for the period for which service was interrupted.
4) Replacement of SIM required by customer with prepaid Twist tariff can be done only if such customer provides the original SIM card carrier
Calls to numbers with prefixes 840, 841, 842, 847,
4.–/min. (4.84) containing security codes assigned to replacing SIM card. Replacement of SIM card coming from impossibility to register in any of available
848, 8491) networks is provided at T-Mobile branded shops.
5) Contract customers can change their tariff plan once in a billing period; the first tariff plan change is allowed after the first Statement of
Public universal personal telecommunications (UPT) Services.
Rate to the fixed network
network: Access code 7001) 6) The price will only be charged if the telephone number has been identified successfully.
7) Customers who use tariffs may change their tariff once in every accounting period and the first change of the tariff is possible after the issue of
Public universal personal telecommunications (UPT) the first Service Bill after the execution of the contract.
9.–/min. (10.89)
network: Access code n7011)
SMS access to certain services 1): 876x1
(x = numbers 0-9)
3.31 (4.-) / back SMS
ACTIVATION AND MIGRATION PRICES
SMS access to certain services 1): 876x2 CENY
7.44 (9.-) / back SMS
(x = numbers 0-9)
Activation prices 0.–
Green SMS: SMS to 50000-59999 Free of charge
Migration from Twist to a tariff plan 0.–
Call barring upon customer’s request2) Free of charge
Migration from a tariff plan to Twist1) 0.–2)
Contractual penalty for payment delayed for more than
150.– Migration to Happy Partner 0.–
1 day
Migration from Happy Partner to a T-Mobile tariff plan 0.–
Contractual penalty for payment delayed for more than
1 000.–
21 days 1) Migration to Twist is only allowed if you have a valid open-ended Subscriber Contract with T-Mobile, on the migration date.
2) In addition, the customer receives CZK 20 credit.

28
CONTRACT TRANSFER E-MAIL TO SMS
Transfer of Subscriber Contract 0.– Activation Free of charge

The Transfer of a Subscriber Contract is understood as the transfer to a new subscriber or transfer to another customer SMS Free of charge
segment. For details on the terms and conditions and information on how to proceed when transferring a Subscriber Contract
visit www.t-mobile.cz or call the T-Mobile Customer Centre - 603 604 644. E-mail to SMS service can be activated with all Twist prepaid plans and with all tariff plans with a monthly Statement for up to 5
e-mail accounts. For more information visit www.t-mobile.cz/emaildosms

PORTING A PHONE NUMBER TO T-MOBILE MMS VOICE COURIER


Porting a phone number to T-Mobile 0.– Activation/monthly fee Free of charge
For details on the terms and conditions and information on how to proceed when porting a number to the T-Mobile CZ network Price for delivered MMS/SMS Free of charge
or another mobile operator visit www.t-mobile.cz or call the T-Mobile Customer Centre -603 604 644.
Call to the voice courier According to the caller’s tariff plan

The maximum length of a message for one call is 30 seconds. The validity of a MMS with a message is 48 hours, after which
RECORDING SERVICES the MMS with the message is deleted. If the MMS is not delivered to the called party in 36 hours, the called party will receive a
SMS with a link to a website where they can open the message in their mobile. The MMS Voice Courier service cannot be
VOICE MAILBOX used along with the Voice Mailbox or Missed Calls Register. To be able to use this service, you need a phone supporting
EDGE/GPRS and AMR coding. For more details see www.t-mobile.cz.

Activation/monthly fee Free of charge


Information on newly saved messages in CR Free of charge INFORMATION SERVICES AND ENTERTAINMENT
Calls to the voice mailbox 1.– (1.21)/min.*
SHORT TEXT MESSAGES (SMS)
Activation/monthly fee Free of charge
AVAILABILITY INFORMATION Sending of SMS According to your tariff plan

Incoming SMS Free of charge Receipt of SMS Free of charge*

* Only T-Mobile Info information and some SMS types in the Můj limit (My Limit) service are charged based on the price list of
this service.
MISSED CALLS REGISTER SMS sent from the SMS gateway on www.t-mobile.cz to Mých5 (MyFaves) numbers are always charged as SMS to other
numbers.
Activation/monthly fee Free of charge
Price for delivered SMS* Free of charge
MULTIMEDIA MESSAGES (MMS)
* Free of charge until further notice; for up-to-date information see www.t-mobile.cz
The Missed Calls Register cannot be active along with the Voice Mailbox or MMS Voice Courier services. While roaming, Activation/monthly fee Free of charge
missed calls are registered only during the period your phone was switched off. For more information see www.t-mobile.cz.
Sending of MMS According to your tariff plan
Receipt of MMS Free of charge*

* Only T-Mobile Info information are charged.

29
SMS AND MMS GATEWAY SMS sent to 4714 According to your tariff plan

Activation/monthly fee Free of charge


Sending of SMS/MMS According to your tariff plan KDE JE… (WHERE IS...)
MMS and SMS sent to T-Mobile numbers are free of charge.
Location finding 1st –1,000th. 4.– (4.84)
Location finding 1,001. and next 2.90 (3.51)
T-MOBILE INFO Only each successful location finding is charged. Location finding is charged to the SIM card from which the location finding
requests are sent, not the SIM cards whose location is being found.
SMS Info1) From 0.- to 6,– (7.26)
MMS Info2) From 0,– to 29,– (35.09)
Regular use3) From 1,– (1.21) to 22,– (26.62)
MOBILE TV
START TARIFF KOMPLET TARIFF
Subscription4) From 40.83 (49.40) to 82.50 (99.83)
ČT1, ČT2, ČT24, ČT Sport, ČT:D / ČT1, ČT2, ČT24, ČT Sport, ČT:D /
* The price of the given type of service is listed with its description during purchase.
Art, Prima, Prima Cool, Prima Love, Art, Prima, Prima Cool, Prima Love,
1) Price of one SMS ordered on a one off basis. In the case of the DOPRAVNÍ INFORMACE (traffic information) channel the Prima Zoom, Prima MAX, Nova, Prima Zoom, Prima MAX, Nova,
price includes incoming SMS for next 8 hours from the ordering. Nova Cinema, SMÍCHOV, FANDA, Nova Cinema, SMÍCHOV, FANDA,
2) Price of one MMS ordered on a one off basis. TELKA, TV Barrandov, Óčko, CNN TELKA, TV Barrandov, Óčko, CNN,
3) Price of one SMS/MMS from an ordered info channel (i.e. in case of regular receipt). Spektrum, Travel Channel,
4) The subscription is automatically renewed. All incoming messages are sent free of charge during the validity of the Offer of channels
Discovery, Nova Sport 1, Eurosport
subscription. Subscription validity: 30 days from payment. In the case of the DOPRAVNI INFORMACE (traffic information)
channel it is 7 days. T-Mobile is not the provider of the information. 1, Europort 2, Sport1, Sport 2, Golf
Channel, MTV, Minimax, Jim Jam,
T-Mobile shalll not be responsible for the content of information of which i tis not the provider. Film Europe, Filmbox, Filmbox
Plus, Filmobx Premium, Fashion
Sending of regest As the sending of SMS-according to your tariff plan TV, Playboy TV

Signing up for/cancellation of info channel As the sending of SMS-according to your tariff plan Monthly fee 98.35 (119.– ) 247.11 (299.–)

CALLER TUNES (UVÍTACÍ TONY) ADDITIONAL SERVICE VIDEO LIBRARY (VIDEOTÉKA)


Service activation Free of charge
Watching of any film in the video library chosen by
73.55 (89.-) / month
Monthly subscription 12.50 (15.13) the customer without any quantity restriction
Activation of the selected caller tune offered by
15.83 (19.15)
T-Mobile Additional service video library can only be ordered on an already activated tariff Mobile TV service from T-MobileMoon refers
Activation of the selected caller tune provided by a to 30 calendar days. All conditions and charges will apply are listed in the Business Conditions Service.
0.–
customer
Activation of service for more than 50 SIM 0.–
Activation of service for less than 50 SIM 15.000.– (18.150) MOBILE DATA SERVICES
Call to 4714 3.– (3.63)/min. The price list of web’n’walk tariff plans and add-ons can be found in this Price List in chapter Internet tariff plans
and add-ons.

30
T-MOBILE EDGE/GPRS BLACKBERRY INTERNET SERVICE
The high-speed internet access service via T-Mobile EDGE is charged at the same rates as via T-Mobile GPRS.
Monthly fee 249.17 (301.50)
INTERNET & WEB’N’WALK WAP Data limit included in monthly fee* Unlimited
Price per kB 0.05 (0.06) 0.50 (0.61)
* Applies to BlackBerry APN.
Billing unit3) 5 kB 5 kB
The data services included in the monthly fee can be used only in the T-Mobile network. The BlackBerry Internet Service is a
T-Mobile data service that allows access from BlackBerry to e-mail accounts, contacts and calendar from all e-mail account
1) Prices applicable to contract customers; prices incl. VAT apply to Twist users. providers permitting the POP3 and IMAP4 protocols. The BlackBerry Internet Service also includes unlimited internet access
2) Prices apply to surfing using the web’n’walk light or Opera Mini browsers. The price of CZK 0.05/kB excl. VAT is charged from an integrated web browser and unlimited instant messaging. Unlimited access to the internet and instant messaging only
even if accessing the internet using these browsers via APN WAP. applies if the data transmission takes place via the APN BlackBerry access point. The BlackBerry Roaming bundle costs CZK
3) For billing purposes, the amount of data transmitted is rounded up to the next multiple of the billing unit. This process takes 990 (CZK 1,188 incl. VAT) per month. For more information see www.t-mobile.cz/blackberry
place upon the termination of the connection, after each hour of duration of a connection, and after each transmission of 1 MB
during a connection.
Resale of the services provided under the internet tariff plans and the Internet+ and Internet Premium+ add-ons without the
consent of T-Mobile as well as other abuse of this tariff plan is in conflict with the T-Mobile General Terms and Conditions. In BLACKBERRY
accordance with the General Terms and Conditions, T-Mobile is entitled to take steps aimed at preventing resale or other
abuse. T-Mobile reserves the right to specify the maximum data limit that may be transferred at the price of the monthly fee. Monthly fee 449.– (543.29)
Customers will be informed of such limitation in advance.
Data limit via APN BlackBerry* Unlimited
T-Mobile shall in no event be responsible for the content of websites accessed by the customer using T-Mobile data services.
Data limit via APN internet 400 MB
Data billing unit 1B
STATIC PUBLIC IP ADDRESS * The data limit included in the monthly fee for BlackBerry apply before the free units included in internet add-ons.
Activation 499.– (603.79)
Monthly fee 149.– (180.29)
BLACKBERRY EMMREGULATED
Service Static Public IP Address can also be ordered to the services (Pevný) internet bez drátu, Internet bez drátu a Pevný
internet vzduchem. Monthly fee 199.– (240.79)

The service can be used with phone BlackBerry with operating system 10 a more. For more information see www.t-
mobile.cz/blackberry
STATIC PRIVATE IP ADDRESS
Activation 99.– (119.79)
Monthly fee 49.– (59.29)
COPYING DATA (CONTACTS) FROM THE PHONE
Data (contacts) back-up from the phone 0.–
DYNAMIC PUBLIC IP ADDRESS
Activation 49.– (59.29)
Monthly fee 0.–

31
ONE-OFF INCREASE OF THE DATA LIMIT SHARED VIRTUAL NETWORK
The Contracting Partner’s Virtual Network (“VN”) can be extended, upon the fulfilment of these conditions, to
One-off increase of the data limit by 60 MB 23.97 (29.−) include the Authorized Persons specified in the Frame Contract and T-Mobile Program Members. The
One-off increase of the data limit by 220 MB 82.64 (100.−) Authorized Persons and T-Mobile Program Members to be included in the Contracting Partner’s VN shall not be
required to meet the condition of the minimum number of 10 validly concluded Subscriber Contracts. The shared
One-off increase of the data limit by 1 000 MB 165.29 (200.−) VN shall be administered by a single person – the VN administrator who shall be defined/changed exclusively by
One-off increase of the data limit by 1 200 MB 189.26 (229.−) the Contracting Partner using the Definition and Change of the Empowered Person form.
The VN administrator must be from the Contracting Partner’s company. TMCZ shall not be obliged to accept any
There one-off increase of the data limit applies to mobile data tariffs and bundles and tariffs involving free data limit, and does
requests concerning the shared VN if submitted by another person. The Contracting Partner shall be responsible
not apply to Internet in the mobile for a day, M2M tariffs and services (Pevný) internet bez drátu and Internet bez drátu. After
the depletion of the one-off increase of the data limit, data services can no longer be used. for ensuring that the Authorized Persons and T-Mobile Program Members are provided with the information
related to the shared VN and concerning the price conditions, benefits, set-up changes, administrator’s identity,
etc. The payments for all charged-for services provided within the shared VN that relate to particular Subscriber
Contracts, for example the activation of the VN service and monthly fees for the use of the VN, shall always be
charged on the respective Subscriber Contract.

32
Notes
This service price list contains only those services that T-Mobile offers actively. Where a subscriber is using a Wherever free units are mentioned in the text, this is understood to mean credit in the case of credit tariff plans.
service that is no longer in the current offering, the prices of such services are listed in the T-Mobile Archive The price of the monthly fee provided free of charge is included in the price of the immediately following monthly
Price List available at www.t-mobile.cz fee charged or in the price of the standard monthly fee. The maximum length of one call made via a SIM card
provided by T Mobile Czech Republic a.s. is 120 minutes. All prices are stated in CZK.
Credit in credit tariff plans is equal to the monthly fee; the HIT variant of the credit tariff plans offers an extra 20%
of monthly credit to customers. In other tariff plans that include credit, its amount is specified in the price list for The unlimited tariffs are intended in particular for active use of mobile voice services (including text messages)
the respective tariff plan. If a subscriber has been using such tariff plan only during a certain part of the billing and data services by the Subscriber/User. T-Mobile has the right to restrict (and, as the case may be, transfer to
period, the monthly fee and credit will be proportionately adjusted depending on the number of days on which the a prepaid Service at the same time) the Subscriber’s access to services if the Subscriber’s traffic exhibits signs
customer has been using the tariff plan. Credit serves exclusively for the payment of prices for voice phone calls, of automatically generated or otherwise systematically set operation (e.g. repeating sending of text messages in
SMS and MMS to all Czech networks according to the Price List of Services. Credit cannot be used for calls, regular intervals, sending of mass text messages etc.).
SMS and MMS charged at special rates according to the Price List of Services, especially for premium-rate
services, unless it is stated otherwise in the terms and conditions of the respective tariff plan. Unused credit is Calls initiated before midnight on the last day of a billing period and terminated after 00.00 on the first day of the
rolled over in accordance with the terms and conditions of the individual tariff plans. Bonus credit and credit following billing period are charged as if they took place completely in the billing period in which they were
included in bundles is not rolled over unless it is stated otherwise. initiated. I.e., the free minutes or credit allocated in the new period are not applied to these calls.

Calls and SMS to telephone numbers of virtual operators which are operated in the T-Mobile network and to telephone numbers operated in the The basic prices of calls and SMS and free units for individual services do not apply to premium-rate services;
T-Mobile network under brand names other than T-Mobile (e.g. MOBIL.CZ) are not deemed traffic to the T-Mobile network (on-net traffic) and are these are charged at different rates according to the currently valid Price List, see chapter Other Services.
charged as calls and SMS outside of the T-Mobile network (off-net calls and SMS). As at 1 June 2013, the following ranges of numbers in the
network operated by T-Mobile are reserved for use by virtual operators or for being offered under brand names other than T-Mobile: All unlimited tariff plans are subject to data limit in order to ensure equal quality and availability of the service for
730 30x xxx/ 730 33x xxx/ 730 35x xxx/ 730 41x xxx/ 730 42x xxx/ 730 43x xxx/ 730 6xx xxx/ 730 73x xxx/ 735 all of its users. After exceeding the stipulated volume of transmitted data during one billing period (in the case of
0xx xxx/ 770 77x xxx/ 771 77x xxx/ 772 72x xxx/ 772 73x xxx/ 772 77x xxx/ 778 80x xxx/ 797 97x xxx/ 797 99x prepaid cards this volume is calculated on the basis of the last 30 days), the transfer speed will be limited. The
xxx/ 799 50x xxx/ 799 51x xxx/ 799 79x xxx/ 799 99x xxx/ 703 00x xxx, 730 70x xxx, 790 83x xxx full transfer speed is restored at the beginning of the next billing period. The data limit does not apply to access
via a HotSpot. For more information see www.t-mobile.cz/internet-bus
A mobile voice plan is a tariff plan that is primarily intended for use of mobile voice services by means of a T-
Mobile SIM card. Particularly M2M plans and other data plans, which are, with regard to their nature and For the purposes of the obligation of the minimum purchase of services arising from the Frame Contract,
characteristics, intended particularly for internet connection, do not constitute mobile voice plans. amounts billed exclusive of VAT shall be applied. The items listed below shall not be applied for the purposes of
fulfilment of the obligation of the minimum purchase even though they were billed in the Statement of Services by
Free SMS must be used during the respective billing period or, if applicable, the proportionate part of this period TMCZ:
(see the monthly fee); they cannot be rolled over to the next period; unused free SMS expire.
• Audiotex services,
Discounts on national traffic (voice, SMS, MMS, data) agreed in the Framework Agreement will apply only to • Audiotex services – private,
operations begun in the T-Mobile Czech Republic a.s. • Donor SMS,
Free units within the packages and incentives for national traffic or free units allocated in excess of the tariff for • m-payment (Aral, Coca-Cola...),
national traffic (voice, SMS, MMS, data) are intended only for the operation commenced in the T-Mobile Czech • Individual discount – compensation in the form of a discount applied to a Statement of Services, e.g. as a
Republic a.s. Short messaging service: One SMS contains a maximum of 160 characters. Some letters result of complaint handling,
(especially those with diacritics) or symbols may take up more than one character. • Contractual penalty unused services based on the FCunder the Frame Contract for the failure to purchase
the agreed volume of services,
Prices of phones and data handsets: The minimum price of individual products is always CZK 1, even if a • Contractual penalty unused services based on the FCfor the failure to purchase the agreed volume of
combination of discount results in a decrease in the price of the product selected by the customer below CZK 1. business services (with the exception of a contractual penalty charged to an Authorized Person under the
In such case, the price of CZK 1 will be set up for the product and the remaining part of the discount will expire Frame Contract, which will be applied to the amount billed in the next calendar quarter)
and cannot be claimed in any manner in the future. A Twist set contains separate products (and services) that
• Premium SMS,
will be handled separately in the event of a warranty claim.
• Third-party SMS and MMS,
SMS and MMS sent to customers: The SMS and MMS that start with * and are sent from 4603 or 4644 are • SMS Payment,
commercial statements sent by T-Mobile Czech Republic a.s. To cancel their receipt please contact the T-Mobile • VideoStreaming,
Customer Centre on 4603 or the Customer Centre – Business on 4644 (from T-Mobile) or e-mail us to info@t- • Credit note,
mobile.cz. • Debit note,
• Twist top-up via the Statement of Services,
33
• Credit rolled over from the previous Statement of Services.
Payments for system solutions services (e.g. ICT solutions etc.), services provided under Company solution
and/or under the Contract for the Set-Up and Provision of T-Mobile Company solution, unless agreed otherwise
in writing.
The term contracts in this Price List means Subscriber Contracts, unless it is stated otherwise.
The VAT rate in this Price List is understood to be equal to 20%. Customer take into consideration that from 1st
of January 2013 probably changes VAT rate of telecommunication services. About that customer will be informed
in www.t-mobile.cz/zmenadph
The terms and conditions of individual services can be found on www.t-mobile.cz.
In the case of services with an unlimited number of free units, the Subscriber must not use these units for a
conduct that is in conflict with the legal regulations in force and/or the General Terms and Conditions of T-Mobile
Czech Republic, a.s. (especially in conflict with the provisions 3.1.8., 3. 2. 1., 3. 2. 2., 3. 2. 6 and/or 3. 2.7.) or in
connection with telemarketing, in the GSM gateway or SMS gateway (unless this has been agreed in the Frame
Contract). For each breach of this obligation, T -Mobile Czech Republic, a.s. is entitled to charge to the
Subscriber a contractual penalty in the amount of CZK 100,000 (for each SIM card) for each billing period in
which such breach occurred. This shall not affect the right of T -Mobile Czech Republic, a.s. to proceed in
accordance with Article 7 of the General Terms and Conditions of T-Mobile Czech Republic, a.s.
The T-Mobile network is understood as the mobile electronic communications network operand by T-Mobile
Czech Republic a.s. in the territory of the Czech Republic, unless explicitly stated otherwise.

34
Annex 1
Guaranteed service activation time, guaranteed quality and guaranteed availability of mobile voice service and mobile and landline
data service

1. Guaranteed service activation time, guaranteed quality and • Position of the end device a particular technology (e.g. if maximum speed is 3Mb /s, then estimated
guaranteed availability of mobile voice service: • Frequency band maximum speed is also 3Mb /s and the advertised speed for 2G is
• Path of the signal distribution 0.125 Mb/s, for 3G is 3Mb/s and for LTE is 3Mb/s).
1.1. Guaranteed service activation time
• Random concentration of users
The Operator activates the selected service for the Subscriber within TYPE OF
72 hours after signing the Subscription Agreement in the case of sale in 1.3. Guaranteed service availability ESTIMATED MAX.
TECHNOLOGY ADVERTISED SPEED*
a Brand Shop or in a shop of the Operator’s business partner and within SPEED
The Operator guarantees the Subscribers/Users an average monthly USED
10 calendar days in the case of all other forms of sale (e.g. through
eShop, Customer Centre, outside of the premises usually used for success rate of calls connection of 98% at places within the territory of
the Czech Republic that are currently covered by the Operator’s signal Data Data Data Data
carrying out business, etc.). download upload download upload
The Operator guarantees the activation time only if the Subscriber 2. Guaranteed service activation time, guaranteed quality and
provides active co-operation (e.g. collects the sent goods for cash on guaranteed availability of mobile data service:
2G – EDGE 0.2 Mb/s 0.1 Mb/s 0.125 Mb/s 0.04 Mb/s
delivery). 2.1. Guaranteed service activation time
In the case of transfer of telephone numbers or services from another 3G – HSPA 7.2 Mb/s 3.6 Mb/s 5 Mb/s 1 Mb/s
The Operator activates the selected service for the Subscriber within
provider, the time period shall be extended by the transfer time. 72 hours after signing the Subscription Agreement in the case of sale in
a Brand Shop or in a shop of the Operator’s business partner and within 3G – HSPA+ 42 Mb/s 5.76 Mb/s 5 Mb/s 1 Mb/s
1.2. Guaranteed service quality
10 calendar days in the case of all other forms of sale (e.g. through
The Operator undertakes to provide a service of the best possible quality eShop, Customer Centre, outside of the premises usually used for LTE 150 Mb/s 50 Mb/s 15 Mb/s 5 Mb/s
to the Subscribers. The achieved quality of the provided service depends carrying out business, etc.
on a number of general factors that cannot be influenced by either the
Operator or the Subscriber, as well as on certain specific factors that can The Operator guarantees the activation time only if the Subscriber LTE Advanced 375 Mb/s 50 Mb/s 15 Mb/s 5 Mb/s
be directly influenced by the Subscriber. The factors affecting the service provides active co-operation (e.g. promptly collects the sent goods for
quality include the following: cash on delivery). * This is the speed achieved by 80% of customers, it being understood that 10%
of customers achieves higher speed and 10% of customers achieves lower
• Used technology In the case of transfer of telephone numbers or services from another
speed, taking into consideration the factors influencing the transmission speed
provider, the time period shall be extended by the transfer time. (see below).
• Level of signal coverage (level of outdoor coverage of the population
is specified on the illustration map available at www.t-mobile.cz) 2.2. Guaranteed service quality
• Device(s) used by the Subscriber/User The achieved speed of the provided service depends on a number of
• Performance output of the transmitter through which the The Operator undertakes to provide a service of the best possible quality factors, both general ones that cannot be influenced by either the
Subscriber/User uses the service to the Subscribers. Operator or the Subscriber, as well as on certain specific factors that can
• Weather conditions The maximum possible speed of data downloading (maximum possible be directly influenced by the Subscriber. The factors affecting the service
• Vegetation speed) is specified in the Service Price List pertaining to individual tariffs quality include the following:
• Artificial horizons or services. The achieved speed depends on the type of technology • Used technology
• Signal interference by buildings under construction used for the connection. If the maximum speed value for a given service
• Level of signal coverage (level of outdoor coverage of the population
• Natural disasters is less than the value of the advertised speed listed in the table below for
is specified on the illustration map available at www.t-mobile.cz)
• Type of the building in which the Subscriber/User uses the service each technology, then the maximum speed for that service is equal to
• New development/construction the value of the estimated maximum speed and the advertised speed of

35
• Selected tariff or service (the achieved speed and data limit is If any other services are being used simultaneously with the internet However, the achievable speed of the provided service depends on
specified in the Service Price List or at www.t-mobile.cz) access service, the guaranteed quality of the mobile data service may a number of factors, both general ones that cannot be influenced by
• Device(s) used by the Subscriber/User decrease. The total capacity for the use of mobile data may be either the Operator or the Subscriber, as well as on certain specific
• Performance output of the transmitter through which the influenced by the simultaneous use of voice calls via LTE by the factors that can be directly influenced by the Subscriber; as a
Subscriber/User uses the service Subscriber; a maximum download speed of 100 kb/s and a maximum consequence of these factors, the current efficient connection speed is
• Weather conditions upload speed of 100 kb/s is used for each such call; nevertheless, such usually lower than the maximum speed. The factors limiting the
• Vegetation value has a minimum impact on such Subscriber's internet access connection speed include in particular the following
• Artificial horizons service.
• selected tariff or service (maximum speed, aggregation and possible
• Interference by buildings under construction 3. Guaranteed service activation time, guaranteed quality and data limit are specified in the Service price List or at
• Natural disasters guaranteed availability of landline data service: www.t-mobile.cz),
• Type of the building in which the Subscriber/User uses the service • quality and length of the access wiring (between the end point of the
• New development/construction 3.1. Guaranteed service activation time
network and the relevant DSLAM),
• Position of the end device The Operator activates the selected service to the Subscriber within • quality and length of wiring of the internal distribution system in the
• Frequency band 60 days after the execution date of the Subscription Agreement, unless user’s building and the used type of the connected end
• Path of the signal distribution expressly specified otherwise in any particular case (e.g. in the business telecommunication device of the user,
• Random concentration of users / devices terms pertaining to any particular service/tariff, etc.). • mode of the higher transmission layers,
• Shared capacity by means of concurrent connection of several end • shared capacity of the access network by several users, up to the
The Operator only guarantees the activation time if the Subscriber
devices maximum ratio determined by the operator (so-called aggregation),
provides active co-operation (e.g. allows the installation of the DSL end
• In the case of roaming services, interventions by the roaming point, collects the send goods for cash on delivery, etc.). • shared capacity of the access wiring, for example by means of
partner through whom the Subscriber uses the service in other concurrent connection of several computers or by means of active
countries. 3.2. Guaranteed speed operation of a single service using the available connection speed,
at the side of the user,
The Operator undertakes to provide a service of the best possible quality
In the case of the use of services other than Internet access services • factors of the Internet network outside the Operator’s control.
to the Subscribers.
may reduce the guaranteed quality mobile data services. In the case of
successful connection of the Subscriber/User, the Operator provides The maximum possible speed of data downloading (maximum possible In the case of successful connection of the Subscriber, the Operator
a minimum guaranteed speed of 16 kb/s, taking into consideration the speed) is specified in the Service Price List pertaining to individual tariffs provides the following minimum guaranteed speeds, depending on the
aforementioned factors that cannot be influenced. or services. The achieved speed depends on the type of technology technology used, taking into consideration the aforementioned factors
used for the connection. that cannot be influenced:
A big lasting deviation from the advertised download and upload speeds
means a deviation that creates a continuous detectable change in the ADSL – 256 kb/s for data download 128 kb/s for data upload
performance of the internet access service that lasts for more than TYPE OF MAX. ADVERTISED FREQUENTLY
30 minutes; a detectable change in the performance of the internet TECHNOLO- SPEED AVAILABLE SPEED VDSL – 256 kb/s for data download, 128 kb/s for data upload
GY USED
access service means a drop in at least one of the actually achieved A big lasting deviation of the speed from the commonly available
download or upload speeds below 25% of the speed values listed as the download and upload speeds means a deviation that creates
advertised download and upload speeds. A big repeated deviation from Data Data Data Data
a continuous detectable change in the performance of the internet
the advertised download and upload speeds means a deviation where download upload download upload
access service that lasts for more than 30 minutes; a detectable change
there are at least ten detectable changes in the performance of the in the performance of the internet access service means a drop in at
internet access service that last for more than 1 minute during the period ADSL 16,384
768 kb/s 7,168 kb/s 512 kb/s least one of the actually achieved download or upload speeds below
of 1 hour. kb/s
50% of the speed values listed as the commonly available speeds. A big
If a data limit applies to a tariff or bundle used by the Subscriber, the repeated deviation from the commonly available download and upload
256 000 25 600 speeds means a deviation where there are at least three detectable
transmitted data include the data transmitted in both directions; the VDSL kb/s kb/s
15,360 kb/s 1,024 kb/s
volume of the transmitted data is measured on the transport layer. changes in the internet access service that last for more than 1 minute
during the period of 1 hour.

36
If any services other than the internet access service are being used, the Pevný internet bez drátu • Random concentration of users / devices
guaranteed quality of the landline data service may decrease. • Higher transmission layers,
TYPE OF • Sharing the capacity of the access network to multiple users
4. Guaranteed activation time, guaranteed quality and guaranteed MAXIMUM / ADVERTISED FREQUENTLY
TECHNOLO-GY
availability of mobile data services provided at a fixed location: USED
SPEED AVAILABLE SPEED • Sharing the access line's capacity, for example, by simultaneously
connecting multiple computers, or running one service using the
4.1. Guaranteed service activation time available connection speed on the user side,
Data Data Data Data • Internet network factors outside the Operator's influence.
The Operator shall activate the Subscriber's selected service within download upload download upload
60 days of signing the Subscriber Contract unless expressly provided In the case of a successful connection of the Subscriber/User, the
otherwise in a specific case. The Operator guarantees the activation Operator provides the Subscribers/Users, due to the above-mentioned
2G – EDGE 0.2 Mb/s 0.1 Mb/s 0.125 Mb/s 0.04 Mb/s
time only if the Subscriber actively cooperates (e.g., it will allow the factors that cannot be influenced, with a minimum guaranteed download
Modem to be installed). speed of 16 kb/s and a minimum upload speed of 16 kb/s.
3G – HSPA 7.2 Mb/s 3.6 Mb/s 2 Mb/s 0.5 Mb/s
A big lasting deviation of the speed from the commonly available
4.2. Guaranteed service quality
download and upload speeds means a deviation that creates
The Operator undertakes to provide the Subscriber with the service as 3G – HSPA+ 42 Mb/s 5.76 Mb/s 2 Mb/s 0.5 Mb/s a continuous detectable change in the performance of the internet
high as possible. access service that lasts for more than 30 minutes; a detectable change
LTE 150 Mb/s 50 Mb/s 8 Mb/s 2.5 Mb/s in the performance of the internet access service means a drop in at
Pevný internet vzduchem, Pevný internet do zásuvky least one of the actually achieved download or upload speeds below
* According to the business terms, the (Pevný) internet bez drátu service can only 50% of the speed values listed as the commonly available speeds. A big
be used with 3G and LTE technology. If, despite this limitation, the Subscriber can repeated deviation from the commonly available download and upload
MAXIMUM / ADVERTISED FREQUENTLY
TARIFF also use the service with 2G technology, the Operator guarantees the speeds speeds means a deviation where there are at least three detectable
SPEED AVAILABLE SPEED
specified in this table. changes in the internet access service that last for more than 1 minute
during the period of 1 hour.
Data Data Data Data
However, the achievable rate of service provided depends on many If a data limit applies to a tariff or bundle used by the Subscriber, the
download upload download upload
factors, not on general factors that are unaffordable on the part of the transmitted data include the data transmitted in both directions; the
Operator or on the part of the Subscriber, but also on factors that the volume of the transmitted data is measured on the transport layer.
Pevný internet do Subscriber can directly influence and as a result of which the actual
20 Mb/s 5 Mb/s 16 Mb/s 4 Mb/s
zásuvky S effective connection speed is usually lower than the maximum. Speed If any services other than the internet access service are being used, the
limiting factors include: guaranteed quality of the mobile data service provided at a fixed place
Pevný internet may decrease.
20 Mb/s 5 Mb/s 16 Mb/s 4 Mb/s • Signal coverage level (coverage level for the service is listed on the
vzduchem S
map on www.t-mobile.cz)
Pevný internet • Devices used by the Subscriber / User to connect
50 Mb/s 15 Mb/s 40 Mb/s 12 Mb/s • Transmitter performance through which the Subscriber / User uses
vzduchem M
the service
• Weather
Pevný internet
100 Mb/s 25 Mb/s 70 Mb/s 20 Mb/s • Vegetation
vzduchem L
• Artificial horizons
• Interference with buildings under construction
• Natural disasters
• New construction
• Position of the end device
• Frequency band
• Signal propagation path

37
Impact of the quality parameters on the possibility of using individual services

EXAMPLE MINIMUM TRANSMISSION SPEED RECOMMENDED TRANSMISSION SPEED DATA DELAY SENSITIVITY PACKET LOSS SENSITIVITY
T-Mobile TV live, ČT iVysilání live, … > 500 kb/s > 1.5 Mb/s (e.g. 4K Ultra HD video needs > 25 Mb/s) Very sensitive Very sensitive
T-Mobile TV archiv, YouTube, … > 500 kb/s > 1.5 Mb/s (e.g. 4K Ultra HD video needs > 25 Mb/s) Less sensitive Extremely sensitive
Deezer, Spotify, … > 64 kb/s > 320 kb/s pro vyšší kvalitu poslechu Less sensitive Extremely sensitive
VoLTE, hovory přes IP (VoIP), … > 80 kb/s > 128 kb/s Very sensitive Less sensitive
Facetime, Skype, WhatsApp, … > 500 kb/s > 1 Mb/s Very sensitive Less sensitive
Steam, Playstation, Xbox > 2 Mb/s Extremely sensitive Very sensitive
Surfování na internetu, imessage, … > 32 kb/s > 1,5 Mb/s Less sensitive Sensitive

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Annex 2
Commercial terms and conditions of the Datový Roaming Evropa (Europe Data Roaming) tariff add-on

T-Mobile Czech Republic a.s., having its registered office at Tomíčkova 2144/1, 149 00 Prague 4, Company ID 8. The Bundle is automatically deactivated if the Subscriber Contract is transferred to another Subscriber.
64949681, registered in the Commercial Register administered by the Municipal Court in Prague, Section B,
Insert 3787 9. If the Bundle is activated for a Subscriber Contract, it is not possible to set up the Data Roaming Limit for the
Subscriber Contract.
1. These Commercial Terms and Conditions define the rules under which T-Mobile Czech Republic a.s.
(“TMCZ”) provides electronic communications services, namely the Datový roaming Evropa (Europe Data 10. The Bundle can be activated and, subsequently, no earlier than 30 days from activation, deactivated via the
Roaming) add-on (“Bundle”). Customer Centre – Business.

2. The Commercial Terms and Conditions are published on the TMCZ website at www.t-mobile.cz. The 11. Use of the Bundle may have an influence on reaching the selected level of the minimum monthly payment.
Commercial Terms and Conditions or their part may be further communicated via other media, such as press 12. TMCZ reserves the right to update and alter the conditions and scope of these Commercial Terms and
advertisements, posters, etc. In the event of any discrepancies between the text of the Commercial Terms and Conditions or cancel the offer of this Bundle at any time. Such changes shall come into effect on the date on
Conditions published on the internet and that published in another manner, the text published on the above- which they are published on the T-Mobile website, unless a later date is stipulated.
mentioned website shall always prevail.
13. These Commercial Terms and Conditions shall come into force and effect on 1 July 2010.
3. The Bundle contains data limit for internet access in the scope specified in the table below in the countries
specified in these Commercial Terms and Conditions via GPRS, EDGE or 3G (“Data Service”). The Bundle Scope of validity of the Bundle
enables the use of the Data Service in the given scope in each billing period at the price specified in the table Austria, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland,
below: Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, the UK as well as the Aland Islands, the Azores, the Canaries, French Guyana, Gibraltar, Guadeloupe,
10 MB 399.– (482.79) Madeira, Martinique and Réunion.

15 MB 549.– (664.29) Albania, Andorra, Belarus, Bosnia and Herzegovina, Croatia, Faroe Islands, Iceland, Liechtenstein, Republic of
Moldova, Monaco, Norway, Switzerland, Tunisia, Turkey, Ukraine and Yugoslavia.
20 MB 699.– (845.79)
30 MB 999.– (1,208.79)
50 MB 1,499.– (1,813.79)
150 MB 2,999.– (3,628.79)
4. One Bundle can be used in one billing period. After using up the data limit from the Bundle, data transfer in the
countries specified in these Commercial Terms and Conditions is charged according to the currently valid
roaming price list for the respective SIM card (price as per the Frame Contract or the currently valid roaming tariff
plan).
5. The Data Service contained in the Bundle can be used on the SIM cards falling under a Frame Contract with
a tariff plan with a monthly statement for internet and intranet access (private APN) or the BlackBerry service via
a mobile phone or PDA/MDA.
6. The Data Service included in the Bundle cannot be used for data transfer in the territory of the Czech
Republic. Unused Data Service limit is not rolled over to the next billing periods and expires without
compensation.
7. The minimum billing unit of the Data Service that can be used under the Bundle is 100 kB. Free units from the
Bundle are used first, before other free units applicable to data roaming services.

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Annex 3
T-Mobile Open Internet – rules for the provision of the Internet access service

As part of the provision of the Internet access services, T-Mobile Czech Republic, a.s. allows for: Reasonable traffic management includes the management for the purposes of:
- Meeting obligations arising directly from the provisions of a legal regulation or from a court ruling,
- Receiving and transmitting information/data based on the end user’s choice, - Preventing emergency situations and maintaining the integrity and security of networks and services provided
- Using services and applications based on the end user’s choice, through such networks,
- Installing the user’s own hardware and software, as long as it does not damage the network, - Minimising the impact of the exceptional risk of network overload.
- Providing contractually agreed service level observing contractual terms and conditions.
Reasonable traffic management is based on the general principles of necessity, reasonability, efficiency
With the Internet access service, it does not differentiate between various data flows for the purposes of assurance, non-discrimination and transparency.
blocking, slowing or reducing the quality of service, except for reasonable data traffic management.
Reasonable traffic management will use such methods that will ensure service delivery in the agreed quality.

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