Business Plan Ent
Business Plan Ent
Executive Summary
AuctionShipper is a start-up packaging and shipping organization that caters
to online auctions such as eBay as well as offering regular shipping services
to walk-in customers. AuctionShipper will be known as the reasonably priced,
environmentally sensitive, convenient service provider.
AuctionShipper has identified three keys of success that will be instrumental
in its sustainable success. The first is to provide a market-needed service
which it will accomplish by offering reasonably priced packaging and
shipping services. The second will be to ensure its services are as convenient
as possible. If it is not the most convenient solution, then people will not
become long-term customers. The last is the use of strict financial controls.
AuctionShipper will target three customer segments, new eBay users and
more advanced eBay users. Each group will have different compelling
reasons as to why they use AuctionShipper. Recognizing that these are two
distinct groups, they will targeted differently. The new eBay users have
11,216 potential users with a 15% growth rate, while the advanced users
have 8,097 potential customers with a 9% yearly growth rate. The last group
will be all other customers with a growth rate of 7% and 23,221 potential
customers.
AuctionShipper faces two different types of competition. The first type of
competition is from mom and pop shops that offer packaging and shipping as
an additional service beyond the core service offerings. These type of shops
typically offer shipping as an auxiliary service. The second form of
competition is from franchise operations that focus on packaging and
shipping. There are many different competitors in this space and as a
general rule have high priced shipping options. These service providers
appeal to someone who values convenience and is willing to pay for it.
AuctionShipper is lead by Jack Paacker, a seasoned entrepreneur who started
his first business while still in college. Jack will be successful in leveraging his
experience of operating his own business with the skills taught to him while
he was pursuing his MBA. His experience and education will be heavily
valued in assuring the success of AuctionShipper. AuctionShipper will
achieve $185,000 in revenue for year two, rising to $285,000 for year three.
Company Summary
AuctionShipper is a new eBay users, Detroit-based shipper who concentrates
in auction-based shipping services. AuctionShipper offers the most
convenient, inexpensive, environmentally sound shipping service. Through
environmentally sound practices such as using only recycled shipping
materials, AuctionShipper is able to offer competitive pricing that is easily
able to undercut competing services.
2.1 Start-up Summary
AuctionShipper will require the following items for business start-up:
Cash register;
Fax machine;
Computer system with printer, broadband Internet connection, bar
code scanner, and assorted software;
Office furniture;
Three 5″x20″ counter tops;
Neon sign;
Assorted office and packing supplies.
Services
AuctionShipper offers shipping services, similar to MailBoxes Plus, but geared
for auction-based transactions. AuctionShipper will only use recycled, re-
used shipping materials for packaging as well as for the containers as well.
This serves two very important functions. The first is the ability to
significantly decrease the costs involved with packaging since all packaging
materials are free. They are collected from nearby retailers that would
otherwise throw them out. It also serves a business philosophy/marketing
edge by being as environmentally sustainable in normal business operations
as possible. By using only recycled materials, AuctionShipper is reducing
waste, re-using materials, and not consuming any new eBay users shipping
materials.
The services will be geared toward auction transactions where the customer
drops off an item that they need packaged and sent. This is ideal for auction
transactions as these types of products often do not have original boxes for
the sold items and also there is the compelling need to keep the price of
packaging/shipping down as much as possible. Having a fast service for
packaging and shipping products will help create incentives for people to
increase the number of items that they sell the easier it is to package and
send an item, the increased likelihood a person will have for selling
increasingly more things on eBay. Customers who are interested in shipping
items that are non-auction items will be happily serviced as well.
In order to make the customer’s experience as convenient as possible,
customers will be offered a key chain based bar code. This bar code will
contain payment information, shipping preferences, etc. In order to complete
the transaction, AuctionShipper only needs the shipping address, everything
else is scanned into the computer via the bar code. This system allows
AuctionShipper to service customers with unusual speed.
Customers will be able to choose all the different shipping services such
USPS, UPS and Fed Ex.
Management Summary
John Packer received his Bachelor of Arts from Ann Arbor College. While in
school John participated in the entrepreneur program that gave grants to
students who were interested in starting business. John formed a group of
three students and received a grant to try to market a notebook that he
designed called the Black Board Notetaker, a novel notebook that was
shaped similar to a black board at school to help facilitate the process of
taking notes the same way that the notes are written on the black board.
After school, John concentrated for two years on developing this business.
While it seemed like a good idea, it never really caught on and the operation
was not producing sufficient profit for this to be John’s sole source of income.
John decided that it would be prudent for him to go back to school to earn his
MBA. John enrolled in the University of Michigan’s MBA program. This degree
taught John a wide range of skills that he felt would be instrumental if he was
to start another new eBay users business. While John was in school, eBay
was beginning to catch on. Initially, John was active in eBay as a buyer and
would spend 10 minutes each day going through eBay looking for deals.
After two years of buying on eBay, John began selling items in eBay. What
John soon found out was that he could not sell as much as he wanted due to
the time consuming activity of packaging the items. It struck John one day
that there was significant value to be offered for some to have a convenient,
inexpensive packaging and shipping service. With this idea in mind, John
began the process of writing this business plan.
7.1 Personnel Plan
Initially, John will be the only employee. This will serve two functions, 1) it
will reduce costs by not having to pay for employees, and 2) it will allow John
to become intimately familiar will all aspects of his business. Soon thereafter,
John will hire two part-time employees.
Personnel Plan
John $30,0 $32,0 $37,0
00 00 00
Part time $16,5 $24,0 $28,0
employees 00 00 00
Total People 3 3 3
Total Payroll $46,5 $56,0 $65,0
00 00 0
Financial Plan
The following sections will outline important financial information.
8.1 Important Assumptions
The following table details important financial assumptions.
General
Assumptions
Plan Month 1 2 3
Current Interest 10.00 10.00 10.00
Rate % % %
Long-term Interest 10.00 10.00 10.00
Rate % % %
Tax Rate 30.00 30.00 30.00
% % %
Other 0 0 0
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8.2 Break-even Analysis
The Break-even Analysis indicates the monthly revenue needed to reach the
break-even point.
Appendix
Sale
s
Fore
cast
Sale
s
New 0 $0 $1, $1, $2,
$2, $3, $3, $3, $3, $4, $4, $4,
User % 20 96 30
94 512 593 756 865 113 328 910
s 8 4 5
1
Adva 0 $0 $2, $3, $4,
$5, $6, $6, $7, $7, $7, $8, $9,
nced % 32 77 43
65 754 909 223 432 909 323 443
3 6 2
6
Othe 0 $0 $4 $7 $8
$1, $1, $1, $1, $1, $1, $1, $1,
rs % 65 55 86
13 351 382 445 486 582 665 889
1
Total $0 $3, $6, $7, $9, $11 $11 $12 $12 $13 $14 $16
Sale 99 49 62 72 ,61 ,88 ,42 ,78 ,60 ,31 ,24
s 6 5 3 8 7 3 4 3 3 6 2
Direc Mo Mo Mo Mo Mo Mon Mon Mon Mon Mon Mon Mon
t nth nth nth nth nth th 6 th 7 th 8 th 9 th th th
Cost 1 2 3 4 5 10 11 12
of
Sale
s
New $0 $6 $9 $1, $1, $1, $1, $1, $1, $2, $2, $2,
User 04 82 15 47 756 796 878 932 056 164 455
s 2 1
Adva $0 $1, $3, $3, $4, $5, $5, $6, $6, $6, $7, $8,
nced 99 24 81 86 808 942 212 392 802 158 121
8 7 2 4
Othe $0 $2 $3 $4 $5 $67 $0 $0 $0 $0 $0 $0
rs 32 78 43 66 5
Subt $0 $2, $4, $5, $6, $8, $7, $8, $8, $8, $9, $10
otal 83 60 40 90 239 738 090 324 858 322 ,57
Direc 4 7 7 1 6
t
Cost
of
Sale
s
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Perso
nnel
Plan
John 0 $2, $2, $2, $2, $2, $2, $2, $2, $2, $2, $2, $2,
% 500 500 500 500 500 500 500 500 500 500 500 500
Part 0 $0 $0 $0 $1, $1, $1, $2, $2, $2, $2, $2, $2,
time % 500 500 500 000 000 000 000 000 000
empl
oyees
Total 1 1 1 2 2 2 3 3 3 3 3 3
Peopl
e
Total $2, $2, $2, $4, $4, $4, $4, $4, $4, $4, $4, $4,
Payrol 500 500 500 000 000 000 500 500 500 500 500 500
l
Gener
al
Assum
ptions
Plan 1 2 3 4 5 6 7 8 9 10 11 12
Month
Curren 10. 10. 10. 10. 10. 10. 10. 10. 10. 10. 10. 10.
t 00 00 00 00 00 00 00 00 00 00 00 00
Intere % % % % % % % % % % % %
st
Rate
Long- 10. 10. 10. 10. 10. 10. 10. 10. 10. 10. 10. 10.
term 00 00 00 00 00 00 00 00 00 00 00 00
Intere % % % % % % % % % % % %
st
Rate
Tax 30. 30. 30. 30. 30. 30. 30. 30. 30. 30. 30. 30.
Rate 00 00 00 00 00 00 00 00 00 00 00 00
% % % % % % % % % % % %
Other 0 0 0 0 0 0 0 0 0 0 0 0
Pro
Form
a
Profit
and
Loss
Sales $0 $3, $6, $7, $9, $11 $11 $12 $12 $13 $14 $1
996 495 623 728 ,61 ,88 ,42 ,78 ,60 ,31 6,2
7 3 4 3 3 6 42
Direc $0 $2, $4, $5, $6, $8, $7, $8, $8, $8, $9, $1
t Cost 834 607 407 901 239 738 090 324 858 322 0,5
of 76
Sales
Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Costs
of
Sales
Total $0 $2, $4, $5, $6, $8, $7, $8, $8, $8, $9, $1
Cost 834 607 407 901 239 738 090 324 858 322 0,5
of 76
Sales
Gross $0 $1, $1, $2, $2, $3, $4, $4, $4, $4, $4, $5,
Margi 162 888 216 828 377 145 334 459 745 994 66
n 6
Gross 0.0 29. 29. 29. 29. 29. 34. 34. 34. 34. 34. 34.
Margi 0% 08 06 07 07 07 88 88 88 88 88 88
n% % % % % % % % % % % %
Expe
nses
Payro $2, $2, $2, $4, $4, $4, $4, $4, $4, $4, $4, $4,
ll 500 500 500 000 000 000 500 500 500 500 500 50
0
Sales $20 $20 $20 $20 $20 $20 $20 $20 $20 $20 $20 $2
and 0 0 0 0 0 0 0 0 0 0 0 00
Mark
eting
and
Other
Expe
nses
Depr $67 $67 $67 $67 $67 $67 $67 $67 $67 $67 $67 $6
eciati 7
on
Rent $70 $70 $70 $70 $70 $70 $70 $70 $70 $70 $70 $7
0 0 0 0 0 0 0 0 0 0 0 00
Utiliti $15 $15 $15 $15 $15 $15 $15 $15 $15 $15 $15 $1
es 0 0 0 0 0 0 0 0 0 0 0 50
Insur $15 $15 $15 $15 $15 $15 $15 $15 $15 $15 $15 $1
ance 0 0 0 0 0 0 0 0 0 0 0 50
Payro 1 $37 $37 $37 $60 $60 $60 $67 $67 $67 $67 $67 $6
ll 5 5 5 5 0 0 0 5 5 5 5 5 75
Taxes %
Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total $4, $4, $4, $5, $5, $5, $6, $6, $6, $6, $6, $6,
Oper 142 142 142 867 867 867 442 442 442 442 442 44
ating 2
Expe
nses
Profit ($4, ($2, ($2, ($3, ($3, ($2, ($2, ($2, ($1, ($1, ($1, ($7
Befor 142 980 254 650 039 489 296 108 982 696 448 76)
e ) ) ) ) ) ) ) ) ) ) )
Intere
st
and
Taxes
EBIT ($4, ($2, ($2, ($3, ($2, ($2, ($2, ($2, ($1, ($1, ($1, ($7
DA 075 913 187 584 972 423 230 041 916 630 381 09)
) ) ) ) ) ) ) ) ) ) )
Intere $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
st
Expe
nse
Taxes $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Incurr
ed
Net ($4, ($2, ($2, ($3, ($3, ($2, ($2, ($2, ($1, ($1, ($1, ($7
Profit 142 980 254 650 039 489 296 108 982 696 448 76)
) ) ) ) ) ) ) ) ) ) )
Net 0.0 - - - - - - - - - - -
Profit 0% 74. 34. 47. 31. 21. 19. 16. 15. 12. 10. 4.7
/Sale 58 71 89 24 43 32 97 51 47 11 8%
s % % % % % % % % % %
Pro
Form
a
Cash
Flow
Cash
Recei
ved
Cash
from
Oper
ations
Cash $0 $3, $6, $7, $9, $11 $11 $12 $12 $13 $1 $1
Sales 99 49 623 728 ,61 ,88 ,42 ,78 ,60 4,3 6,2
6 5 7 3 4 3 3 16 42
Subto $0 $3, $6, $7, $9, $11 $11 $12 $12 $13 $1 $1
tal 99 49 623 728 ,61 ,88 ,42 ,78 ,60 4,3 6,2
Cash 6 5 7 3 4 3 3 16 42
from
Oper
ations
Additi
onal
Cash
Recei
ved
Sales 0. $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Tax, 00
VAT, %
HST/
GST
Recei
ved
New $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Curre
nt
Borro
wing
New $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Other
Liabili
ties
(inter
est-
free)
New $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Long-
term
Liabili
ties
Sales $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
of
Other
Curre
nt
Asset
s
Sales $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
of
Long-
term
Asset
s
New $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Invest
ment
Recei
ved
Subto $0 $3, $6, $7, $9, $11 $11 $12 $12 $13 $1 $1
tal 99 49 623 728 ,61 ,88 ,42 ,78 ,60 4,3 6,2
Cash 6 5 7 3 4 3 3 16 42
Recei
ved
Expe Mo Mo Mo Mo Mo Mo Mo Mo Mo Mo Mo Mo
nditur nth nth nth nth nth nth nth nth nth nth nth nth
es 1 2 3 4 5 6 7 8 9 10 11 12
Expe
nditur
es
from
Oper
ations
Cash $2, $2, $2, $4, $4, $4, $4, $4, $4, $4, $4, $4,
Spen 500 50 50 000 000 000 500 500 500 500 50 50
ding 0 0 0 0
Bill $53 $1, $4, $6, $7, $8, $10 $9, $9, $10 $1 $1
Paym 66 46 216 257 745 ,02 625 973 ,21 0,7 1,2
ents 9 8 5 7 49 39
Subto $2, $4, $6, $10 $11 $12 $14 $14 $14 $14 $1 $1
tal 553 16 96 ,21 ,25 ,74 ,52 ,12 ,47 ,71 5,2 5,7
Spent 9 8 6 7 5 5 5 3 7 49 39
on
Oper
ations
Additi
onal
Cash
Spent
Sales $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Tax,
VAT,
HST/
GST
Paid
Out
Princi $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
pal
Repa
ymen
t of
Curre
nt
Borro
wing
Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Liabili
ties
Princi
pal
Repa
ymen
t
Long- $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
term
Liabili
ties
Princi
pal
Repa
ymen
t
Purch $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
ase
Other
Curre
nt
Asset
s
Purch $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
ase
Long-
term
Asset
s
Divid $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
ends
Subto $2, $4, $6, $10 $11 $12 $14 $14 $14 $14 $1 $1
tal 553 16 96 ,21 ,25 ,74 ,52 ,12 ,47 ,71 5,2 5,7
Cash 9 8 6 7 5 5 5 3 7 49 39
Spent
Net ($2 ($1 ($4 ($2 ($1 ($1, ($2 ($1 ($1 ($1, ($9 $5
Cash ,55 74) 73) ,59 ,52 128 ,64 ,70 ,69 113 33) 03
Flow 3) 3) 8) ) 2) 1) 0) )
Cash $57 $5 $5 $53 $52 $51 $48 $46 $45 $44 $4 $4
Balan ,17 6,9 6,5 ,93 ,40 ,27 ,63 ,93 ,24 ,13 3,1 3,7
ce 3 99 25 2 4 5 4 2 3 0 97 00
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Pro
Form
a
Bala
nce
Shee
t
Asse Sta
ts rtin
g
Bal
an
ces
Curr
ent
Asse
ts
Cash $5 $5 $5 $5 $53 $52 $51 $48 $46 $45 $44 $43 $43
9,7 7,1 6,9 6,5 ,93 ,40 ,27 ,63 ,93 ,24 ,13 ,19 ,70
25 73 99 25 2 4 5 4 2 3 0 7 0
Othe $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
r
Curr
ent
Asse
ts
Total $5 $5 $5 $5 $53 $52 $51 $48 $46 $45 $44 $43 $43
Curr 9,7 7,1 6,9 6,5 ,93 ,40 ,27 ,63 ,93 ,24 ,13 ,19 ,70
ent 25 73 99 25 2 4 5 4 2 3 0 7 0
Asse
ts
Long
-
term
Asse
ts
Long $4, $4, $4, $4, $4, $4, $4, $4, $4, $4, $4, $4, $4,
- 00 00 00 00 000 000 000 000 000 000 000 000 000
term 0 0 0 0
Asse
ts
Accu $0 $6 $1 $2 $26 $33 $40 $46 $53 $59 $66 $73 $79
mula 7 33 00 6 3 0 6 3 9 6 3 9
ted
Depr
eciat
ion
Total $4, $3, $3, $3, $3, $3, $3, $3, $3, $3, $3, $3, $3,
Long 00 93 86 80 734 667 600 534 467 401 334 267 201
- 0 3 7 0
term
Asse
ts
Total $6 $6 $6 $6 $57 $56 $54 $52 $50 $48 $47 $46 $46
Asse 3,7 1,1 0,8 0,3 ,66 ,07 ,87 ,16 ,40 ,64 ,46 ,46 ,90
ts 25 06 65 26 6 1 6 7 0 3 4 4 1
Liabil Mo Mo Mo Mo Mo Mo Mo Mo Mo Mo Mo Mo
ities nth nth nth nth nth nth nth nth nth nth nth nth
and 1 2 3 4 5 6 7 8 9 10 11 12
Capit
al
Curr
ent
Liabil
ities
Acco $0 $1, $4, $5, $6, $8, $9, $9, $9, $9, $10 $10 $12
unts 52 26 97 967 411 705 293 633 859 ,37 ,82 ,03
Paya 3 2 6 5 4 6
ble
Curr $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
ent
Borr
owin
g
Othe $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
r
Curr
ent
Liabil
ities
Subt $0 $1, $4, $5, $6, $8, $9, $9, $9, $9, $10 $10 $12
otal 52 26 97 967 411 705 293 633 859 ,37 ,82 ,03
Curr 3 2 6 5 4 6
ent
Liabil
ities
Long $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
-
term
Liabil
ities
Total $0 $1, $4, $5, $6, $8, $9, $9, $9, $9, $10 $10 $12
Liabil 52 26 97 967 411 705 293 633 859 ,37 ,82 ,03
ities 3 2 6 5 4 6
Paid- $7 $7 $7 $7 $70 $70 $70 $70 $70 $70 $70 $70 $70
in 0,0 0,0 0,0 0,0 ,00 ,00 ,00 ,00 ,00 ,00 ,00 ,00 ,00
Capit 00 00 00 00 0 0 0 0 0 0 0 0 0
al
Retai ($6 ($6 ($6 ($6 ($6, ($6, ($6, ($6, ($6, ($6, ($6, ($6, ($6,
ned ,27 ,27 ,27 ,27 275 275 275 275 275 275 275 275 275
Earni 5) 5) 5) 5) ) ) ) ) ) ) ) ) )
ngs
Earni $0 ($4 ($7 ($9 ($1 ($1 ($1 ($2 ($2 ($2 ($2 ($2 ($2
ngs ,14 ,12 ,37 3,0 6,0 8,5 0,8 2,9 4,9 6,6 8,0 8,8
2) 1) 5) 26) 65) 54) 50) 58) 40) 37) 84) 60)
Total $6 $5 $5 $5 $50 $47 $45 $42 $40 $38 $37 $35 $34
Capit 3,7 9,5 6,6 4,3 ,69 ,66 ,17 ,87 ,76 ,78 ,08 ,64 ,86
al 25 83 04 50 9 0 1 5 7 5 8 1 5
Total $6 $6 $6 $6 $57 $56 $54 $52 $50 $48 $47 $46 $46
Liabil 3,7 1,1 0,8 0,3 ,66 ,07 ,87 ,16 ,40 ,64 ,46 ,46 ,90
ities 25 06 65 26 6 1 6 7 0 3 4 4 1
and
Capit
al
Net $6 $5 $5 $5 $50
Wort 3,7 9,5 6,6 4,3 ,69
h 25 83 04 50