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Supply Chain Management: Prof. Dr. Md. Mamun Habib

total quality management

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0% found this document useful (0 votes)
26 views17 pages

Supply Chain Management: Prof. Dr. Md. Mamun Habib

total quality management

Uploaded by

humayuntamim1998
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 17

16-1 Supply Chain Management

Supply Chain Management

∙Prof. Dr. Md. Mamun Habib


16-2 Supply Chain Management

Basic Supply Chain

3 Entities
1. Raw Materials, Finished Products
2. Suppliers, Customers
3. Flow of goods (services), information, funds
16-3 Supply Chain Management

Basic Supply Chain


(for Manufacturing Industry)

The Basic Supply Chain (Chopra and Meindl, 2001)


16-4 Supply Chain Management

Basic Supply Chain


(for Service Industry)

Supplier Service Provider Customer Consumer


Raw Finished
Materials Products
SCM Applications
• Manufacturing Industries • Service Industries
• Vegetable SC • Education SC
• Poultry SC • Hospital SC
• Fishing SC • Tourism SC
• RMG SC • Banking SC
• Textile SC • Insurance SC
• Apparel SC
• Pharmaceuticals SC
• Stationery SC

5
Necessity of SCM

Supply chain management (SCM) is needed for various reasons


(Stevenson, 2002)

• Improving operations
• Better outsourcing
• Increasing profits
• Enhancing customer satisfaction
• Generating quality outcomes
• Tackling competitive pressures
• Increasing globalization
• Increasing importance of E-commerce
• Growing complexity of supply chains

6
16-7 Supply Chain Management

Supply Chain Management


Supply Chain Management: The sequence of
organizations - their facilities, functions, and
activities - that are involved in producing and
delivering a product or service.
16-8 Supply Chain Management

Facilities
∙ Warehouses
∙ Factories

∙ Processing centers

∙ Distribution centers

∙ Retail outlets

∙ Offices
16-9 Supply Chain Management

Functions and Activities


∙ Forecasting
∙ Purchasing

∙ Inventory management

∙ Information management

∙ Quality assurance

∙ Scheduling

∙ Production and delivery

∙ Customer service
16-10 Supply Chain Management

Decision Phases of a Supply Chain

∙ Strategy or Design
∙ Planning

∙ Operation

Strategy

Planning

Operation
16-11 Supply Chain Management
Level One
Supply Chain Strategy or Design
∙ Structure of the supply chain
∙ Strategic supply chain decisions
∙ Locations and capacities of facilities
∙ Products to be made or stored at various locations
∙ Modes of transportation
∙ Information systems

∙ Supply chain design must support strategic objectives


∙ SC design decisions are long-term and expensive to
reverse
16-12 Supply Chain Management
Level Two
Supply Chain Planning
∙ A set of policies that govern short-term operations
∙ Fixed by the SC design (strategy)

∙ Starts with a forecast of demand for the coming year


16-13 Supply Chain Management
Level Two
Supply Chain Planning
∙ Planning decisions:
∙ Which markets will be supplied from which
locations
∙ Planned buildup of inventories

∙ Subcontracting, backup locations


∙ Inventory policies
∙ Timing and size of market promotions

∙ Must consider demand uncertainty, exchange


rates, competition over the time horizon
16-14 Supply Chain Management
Level Three
Supply Chain Operation
∙ Time horizon is weekly or daily
∙ Decisions about individual customer orders
∙ Configuration is fixed and operating policies are
determined
∙ Goal is to implement the operating policies as
effectively as possible
∙ Allocate orders to inventory or production, set order
due dates, generate pick lists at a warehouse,
allocate an order to a particular shipment, set
delivery schedules, place replenishment orders
∙ Much less uncertainty (short time horizon)
16-15 Supply Chain Management

A Framework for Structuring Drivers

Competitive
Strategy
Supply
Strate
Chain
gy
Efficienc Responsiven
y Supply chain
ess
structure
Logistical
Drivers
Faciliti Invento Transportat
es ry ion

Informati Sourci Prici


on ng ng
Cross Functional
Drivers

3-15
16-16 Supply Chain Management

Drivers of Supply Chain Performance


∙ Facilities
∙ places where inventory is stored, assembled, or fabricated
∙ production sites and storage sites
∙ Inventory
∙ raw materials, WIP, finished goods within a supply chain
∙ inventory policies
∙ Transportation
∙ moving inventory from point to point in a supply chain
∙ combinations of transportation modes and routes
∙ Information
∙ data and analysis regarding inventory, transportation, facilities throughout the supply
chain
∙ potentially the biggest driver of supply chain performance
∙ Sourcing
∙ functions a firm performs and functions that are outsourced
∙ Pricing
∙ Price associated with goods and services provided by a firm to the supply chain

3-16
16-17 Supply Chain Management

Evolutionary Timeline of SCM


(Habib and Jungthirapanich, 2009)

O’Brien and Kenneth (1996) : Education, but there was no model.


Lau (2007): Education, but case study on City University of Hong Kong
Habib (2009): Integrated Tertiary Educational Supply Chain Management (ITESCM)

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