Analytics Hard
Analytics Hard
CST2321 (A)
Prepared For
Associate Professor
Prepared By
Business analytics helps improve customer segmentation and personalized marketing by analyzing
large sets of customer data to identify patterns, preferences, and behaviors. Here's how it works:
Customer Segmentation: Analytics can segment customers into distinct groups based on
demographics, purchasing behavior, preferences, and other relevant factors. This helps in tailoring
marketing strategies and communications to different customer segments.
Personalized Marketing: Once customers are segmented, analytics can help tailor marketing
efforts to each group. Personalized marketing involves sending targeted messages, offers, or
recommendations based on the customer’s preferences.
Imagine a retail store uses business analytics to segment its customers into two groups:
• Group 1 might receive personalized emails with the latest tech products and early access
to sales.
• Group 2 might get offers on family-related products like home appliances or kids' items.
Impact:
• Customer Engagement: More relevant promotions lead to higher open rates on emails
and more engagement on social media.
• Sales Increase: Since customers receive offers that match their interests, they are more
likely to make a purchase, boosting sales.
2
Ans. to the question no. (2)
Predictive analytics helps companies forecast demand and manage risks in supply chains by
analyzing historical data and trends.
Demand forecasting: It predicts how much product customers will need in the future. This
helps businesses optimize inventory, avoiding overstock or shortages.
Example: A consumer electronics company uses predictive analytics to forecast demand for its
products during the holiday season, allowing it to adjust production schedules and inventory levels
accordingly
If predictions are wrong, it can cause problems. Overestimating demand leads to too much stock,
higher storage costs, and potential waste. Underestimating demand causes stockouts, missed sales,
and unhappy customers.
Risk management: In risk management, predictive analytics identifies potential issues like
supplier delays or equipment failures before they happen. It allows companies to prepare and
minimize disruptions.
Example: A pharmaceutical company uses risk analytics to assess the impact of potential
disruptions in its supply chain, such as regulatory changes or supplier issues, and develops
strategies to mitigate these risks.
In risk management, poor predictions might cause supply chain delays or unnecessary spending
on unneeded safeguards. Accurate predictions are critical for smooth supply chain operations and
profitability.
3
Technical Assessment
Weekly_Sales
Store Average of Weekly_Sales Sum of Weekly_Sales2 CV
We know that lower cv is better. The store number 4 is offering consistency in sales, because it
has lower cv. The store number 5 provide volatility in sales because it has higher cv.
4
Ans.to the question no. I (2)
Weekly Sale
2.04% 0.43% 0.16%
34.27% 37.28%
25.82%
Ans.to the question no. II (1) Ans.to the question no. II (2)
5
6