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Mansour Abousaada: Receptionist

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4 views2 pages

Mansour Abousaada: Receptionist

jhjlhlhl

Uploaded by

mansourabousaada
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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PROFESSIONAL SUMMARY

Welcoming, personable individual with well-developed hospitality skills.


Eager to provide exceptional hospitality and customer service to the
multicultural population. Handles high-pressure situations with undeniable
grace and poise. Experience with major companies of hospitality.

EXPERIENCE

December 2023 - Present


MANSOUR ABOUSAADA Receptionist
Height: 179 CM W Hotel The Palm, Dubai, UAE
Weight:80 KG
● Schedule flights and transportation of over 100 multibillionaires
+971545130830
around the world
● Arranging multibillionaires’ events, vacations, daily schedules and
[email protected] lifestyle preferences.

December 2022 - November 2023


JVC, Dubai, UAE Sales Agent
Emirates Holidays, Dubai, UAE

● Maintained accurate records of customer interactions and


transactions.
SKILLS
● Developed strong communication skills for successful customer
service.
● Time Management
March 2021 - November 2022
Customer Service Representative
● Teamwork and Collaboration
DEEPDARK Dubai, UAE

● First Aid Knowledge ● Maintained a high level of professionalism when dealing with difficult
customers.
● Excellent Communication
● Handled customer complaints and inquiries in a courteous and
● Safety Awareness efficient manner.
January 2020 - February 2021
Ticketing Agent
LANGUAGES Travix International B.V, Cairo, Egypt

● Generated daily sales reports for management review.


● English
● Provided excellent customer service and resolved customer inquiries
Native
Alsun in a timely manner.
● Organized ticketing information and managed data entry accurately.
● Arabic December 2014 - December 2018
Native Customer Service Representative
Native Vodafone UK, Cairo, Egypt
Egyptian
EDUCATION ● Maintained a high level of professionalism when dealing with difficult
customers.

.
.

● Handled customer complaints and inquiries in a courteous and


B.A English Literature and Linguistics.
efficient manner.
Alsun (Faculty of Languages), Cairo

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