Ganesh Taynak Resume
Ganesh Taynak Resume
gt TAYNAK
Lead Systems Enginner
Professional Summary
To gain further exposure and experience in MNC
services and use creative skills and sense for the
Contact
growth of the company.
Address
Work History Pune, India 412201
Phone
2014-12 - Lead System Engineer
9975497285
2024-04 Persistent Systems Ltd., Pune
E-mail
Physical verification of PAN India on monthly
[email protected]
basis
Asset disposal end to end process
Taking daily standup meetings and
Skills
discussing/resolving their issues for PAN India
locations Diploma in Computer
Onboarding new employees in project and hardware.
providing KT to new joiners Working towards Customer
Handling escalations of engineers who are delights.
working under for PAN India locations ITIL4.
Logging call with Vendor for any hardware
BMC remedy.
issue under warranty or AMC
Remedy Tool.
Monitoring Asset-related Incidents logged and
Hardware Management.
ensuring same are resolved within SLA to
improve internal customer satisfaction SummitAI.
Responsible for changes/improvements Information Security & IT
/enhancements in internal tools/portals Awareness.
Proper tracking of all Purchase requests till Excellent analytical and
closure problem-solving skills Good
Interference with procurement team to ensure communication and
that meet procurement norms interpersonal skills,
Maintaining all Documents and evidence for adaptability to any business
Internal and External Audits environment. Goal Oriented
Preparation of all assets with user requirements and have a strong desire to
like- OS, Antiviruses, encryption tools, VPN perform. Strong ability for
client, domain, and basic software installation quick learning.
SCCM and manual OS deployment and basic
software installation with all drivers
MAC and Windows OS
Check compliance parameters like SCCM,
McAfee, and TrendMicro over console, and
start encryption of that asset by adding
username into McAfee console and proper
group movement
Hands-on experience with Tools like Asset
Tracker, BMC Remedy, SummitAI
Maintain records and databases containing
information regarding service agreements for
the company's IT Hardware Assets
Bravo- Team Awards GEMS 2023 Asset
allocation event successful
Sharing the request resolution daily status
report with Management
Providing process training to the team
Providing Technical L1 Support to the end user
remotely
Providing support on issues like Hardware,
Software, and Network
Installation, Configuration, and Troubleshooting
of Office 365, Outlook 2016, WebEx & Microsoft
Team
Knowledge of Zscaler Client Connector VPN
Handling all types of VPN related issues like
Cisco, Anyconnect, Pulse Secure Client, BigIP
Edge, and Global Project.
Education
Bachelor of Arts
I have completed BA (Arts) in Swami Ramanand
Teerth Marathwada University- Nanded.
Phone
8805262610, 9975497285
Disclaimer
I hereby declare that the information furnished
above is true to the best of my knowledge.