SEZ CHILD REGISTRATION

ON ICEGATE 2.0

User Manual
Version 1.01

Date: 28-06-2024 1|Page Version 1.01

Licensing and copyright information
The data, image, plug-in, theme, and software explained in this manual are copyright
protected. It is only for information purpose and any unauthorized use, distribution,
and access to any part of the manual will be considered a copyright infringement. This
may invite legal action, as per the law of the State.

This manual can be used for understanding the ICEGATE SEZ registration
functionality for maximal utilization and benefit. Users cannot copy, modify, distribute,
redistribute, share, and at the same time cannot avail any kind of attribution or credit
from this copyrighted work.

CBIC is free to make any changes or update or delete the information without any prior
intimation to the users and customers at large. The text and software explained in this
user manual fully comply with the intellectual property law – including trademark,
patents, and the other licenses relevant to it. Further to add, if users want to give any
suggestion to make the present manual user-friendly and result oriented.

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Table of Contents
1. Getting Started. ........................................................................................... 5

2. Brief about User Manual. ............................................................................. 5

3. Overview. .................................................................................................... 5

4. Abbreviations. .............................................................................................. 6

5. Pre-requisites for Individual Registration. ..................................................... 7

6. Process of SEZ Individual Registration. ....................................................... 8

6.1 Registration Processing by Parent User. ...................................................... 8

6.1.1 Log-in to ICEATE 2.0 .............................................................................. 8

6.1.2 Add New Child User. ............................................................................ 10

6.1.3 Creation of Child Reference ID. ............................................................ 11

6.2 Registration Processing by Child User. ....................................................... 13

6.2.1 Access Registration Link. ..................................................................... 13

6.2.2 Verification of Reference ID. ................................................................. 14

6.2.3 Verification of User Details. .................................................................. 15

6.2.3.1 Verify Mobile Number. .............................................................................. 15

6.2.3.2 Verify Email ID. ........................................................................................ 16

6.2.4 Filling of the Role Registration Form. ................................................... 18

6.2.4.1 Save Application Form as Draft. ............................................................... 20

6.2.4.2 Preview and Download the Application Form. .......................................... 21

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 6.2.4.3 Consent Declaration................................................................................. 22

6.2.5 Submission of the Role Registration Form. .......................................... 22

6.3 Registration Request Approved/Reject by Parent User. ............................. 23

6.3.1 Request Approved by Parent User. ...................................................... 24

6.3.2 Request Rejected by Parent User. ....................................................... 25

7. Contact Us. ................................................................................................ 27

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1. Getting Started.
Welcome to the user manual of ICEGATE ‘SEZ Child Registration’ functionality. The
manual offers a detailed account of all the features incorporated in the functionality
and explains the steps involved in completing registration on ICEGATE 2.0. Users are
requested to go through the manual and keep it in a safe place for future reference.

2. Brief about User Manual.

(a) This user manual provides step by step illustration of all the steps that are
incorporated in the SEZ child registration process. The manual comes with pictorial
representation, which enables users in getting a complete grasp on the subject and
availing maximal benefit in a very subtle way.

(b) This user manual is intended for use by all the stakeholders who wish to avail
services of the ICEGATE portal. The business/roles that are allowed SEZ Child
registration on ICEGATE are listed in Para 6 of this manual.

3. Overview.
(a) The SEZ Child registration functionality at ICEGATE aims at simplifying the
overall process of completing child registration at ICEGATE for accessing ICEGATE
Dashboard and availing the services therein. During the process, few key details such
as Reference ID, PAN etc. will be validated online and users will be required to provide
minimal details for obtaining the child registration. Once the process is completed,
users are provided with a system generated ICEGATE ID and password for accessing
the ICEGATE dashboard.

(b) Kindly go through this manual and follow the step-by-step process for
competing SEZ child registration process.

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4. Abbreviations.
Sl. No. Term/Acronym Description

1. CBIC Central Board of Indirect Taxes and Customs

2. CHA Customs House Agent

3. CTO Container Train Operator

4. DGFT Directorate General of Foreign Trade

5. DSC Digital Signature Certificate

6. GSTN Goods and Services Tax Network

7. GSTIN Goods and Services Tax Identification Number

8. ICEGATE Indian Customs Electronic Data Interchange (EDI) Gateway

9. ICES Indian Customs EDI System

10. IEC Import Export Code

11. OTP One Time Password

12. PAN Permanent Account Number

13. PGA Participating Government Agency

14. UIN Unique Identification Number

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5. Pre-requisites for Individual Registration.
(a) The authorised representative (Parent user) can create child users.

(b) The Individual user (Child user) will not be able to register directly in ICEGATE
portal.

(c) The Parent user must have a valid Mobile Number and Email ID to create a
new child user.

(d) The Individual user must have a valid PAN, Aadhar, DSC and a copy of
authorisation letter issued by the Organisation for conducting business on
ICEGATE.

(e) The Individual user must have an unexpired Reference ID (10 digit) for
registration.

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6. Process of SEZ Individual Registration.
(a) The registration process for the Individual (Child) user in ICEGATE 2.0 is
divided into three key sections-

1. Registration Processing by Parent User

2. Registration Processing by Child User
3. Registration Request Approve/Reject by Parent User

(b) These sections are divided into simple steps and are explained below.

6.1 Registration Processing by Parent User.

(a) In this section we will discuss about the procedure of creating new child users
under a SEZ role in ICEGATE portal. The registration process has three key sections.
These are explained below-

1. Log-in to ICEATE 2.0 portal.

2. Add New Child User
3. Generate Reference ID for Child Registration

(b) Please note that a child user registered under one parent user cannot be
registered in any other parent unless disabled by the parent user.

6.1.1 Log-in to ICEATE 2.0

(a) The ‘User Type’ that needs to be selected shall be ‘ICEGATE User’.

(b) Existing Parent user (i.e., users already registered on ICEGATE) can directly
log-in to the new ICEGATE 2.0 portal by providing their ICEGATE ID.

(c) Click on the <Login> button as shown in the screen below-

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(d) On successful login, the system will display the dashboard of the user. The user
will have to click on the ‘My Profile’ section.

(e) Click on the “Complete Your Profile” link.

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6.1.2 Add New Child User.

(a) A registered parent user navigates to the ‘Child Details’ tab available in the
‘Profile Status’ widget and click on the <Add New Child User> button. The screen
display will be as follow-

(b) On clicking the ‘Add New Child User’ button, the system will display the below
screen and the parent user needs to enter the following details pertaining to the Child
User.

1. Name of the Child User (As per PAN)

2. Mobile number of the Child User
3. Email Address of the Child User

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(c) Click on the <Create Child User> button.

6.1.3 Creation of Child Reference ID.

(a) On clicking the ‘Create Child User’ button, A ‘Reference ID’ along with its
expiry date (Valid for 15 days) is generated by the system and shared with the Parent
user and with Child user on the email of the child user provided by the Parent user.

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(b) The parent user can add more Child users by clicking on <Add more> button.

(c) On clicking the <Done> button, the user will be redirected to the Child Details
page of ICEGATE portal.

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6.2 Registration Processing by Child User.

(a) In this section, we will discuss the procedure followed by the child users for
registering in the ICEGATE portal. The registration process has five key sections.
These are as follows –
1. Access Registration Link
2. Verification of Reference ID
3. Verification of Mobile and Email Address
4. Filling of the Role Registration Form
5. Submission of the Role Registration Form

(b) These sections are divided into simple steps and are explained below.

6.2.1 Access Registration Link.

(a) The child user will access the <Register Now> button as shown in the screen
below.

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(b) To continue the process of role registration, the child user will click on the
‘Continue Using Reference ID’ option and click on the <Continue> button.

(c) System will display the following screen-

6.2.2 Verification of Reference ID.

(a) On selecting ‘Continue using Reference ID’ option, the Child user needs to
enter and verify the Reference ID received on the registered email-id and click on the
<Proceed> button. Screen display will be as follow-

▪ If the entered Reference ID is expired, the parent user has to generate new
Reference ID for Child user.

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▪ If the entered Reference ID is invalid, Error message will be displayed.

(b) On clicking the <Proceed> button, the Child user needs to verify his/her Mobile
Number and Email ID in ICEGATE portal.

6.2.3 Verification of User Details.

(a) On clicking the <Proceed> button above, the system will display the below
screen where user will verify the registered Mobile Number and Email ID.

6.2.3.1 Verify Mobile Number.

(a) Select the Mobile option, the users need to click on the <Generate OTP>
button.

(b) A six-digit OTP will be generated and sent to the user's mobile number.

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(c) If the entered OTP is invalid, an error message will be displayed.

(d) In case of not receiving the OTP verification code, click on <Resend OTP> link.

(e) The user must validate the received OTP within a set interval of 600 seconds.
Otherwise, the OTP will expire.

(f) On successful verification of OTP, the system will display the message as
“Mobile Verified” on the screen.

6.2.3.2 Verify Email ID.

(a) Similarly, on clicking on the <Generate OTP> button against the Email ID, a
six-digit OTP will be generated and sent to the user's Email address.

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(b) On successful verification of OTP, the system will display the message as
“Email Verified” on the screen.

(c) User is allowed to proceed to role registration page if OTP is validated

successfully and click on <Submit> button.

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6.2.4 Filling of the Role Registration Form.

(a) On clicking the <Submit> button above, the Child user is redirected to
registration form page to provide the remaining information and complete the role-
based registration process.

(b) The user will have to provide the details of all mandatory fields (*) and upload
a self -attested copy of Authorization Letter.

(c) The user will enter a valid PAN number and click on the <Validate> button.

(d) On Successful verification of PAN, the system will display the message “Pan
verified Successfully” on the screen.

(e) The user will click on the <Validate Aadhaar> button to verify the Aadhar
number.

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(f) On successful verification of the Aadhaar number, the system will display the
Verified Sign highlighted in green colour in the below screen.

(g) DSC must belong to the user and should not be expired. The user must add the
DSC by clicking the ‘Click to Update DSC’ button.

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6.2.4.1 Save Application Form as Draft.

(a) The user can save the form in draft mode till submission. The user needs to
click on the button <Save as Draft>, and the application filed by the user till now, will
be saved in draft mode.

(b) If the user saves the application as a draft, the system will display the message
“SEZ form is saved Successfully” for the application form and is displayed on screen
as follows-

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6.2.4.2 Preview and Download the Application Form.

(a) After clicking on the <Preview> button, <Download> button will be

automatically enabled, and the user can download a copy of ICEGATE Registration
from.

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6.2.4.3 Consent Declaration.

(a) Before submitting the application, the user must declare that if any information
given in the application form (including attachments) is found false then the
department can take the necessary action.

6.2.5 Submission of the Role Registration Form.

(a) On completion of filling of the form, the user will click on the <Submit> button
for submission.

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(b) Once the form is submitted, the system will generate a ‘Reference ID for the
application form as displayed on the screen below.

(c) The user can go to the login page of ICEGATE portal by clicking on <Close>
button.

6.3 Registration Request Approved/Reject by Parent User.

(a) Once the form is completed by the child use. it will go to the Parent user for
confirmation. Parent user can approve or reject the registration form filled by the Child
user.

(b) In order to access these requests for approval/rejection, the Parent user will
need to log in to the ICEGATE portal and navigate to ‘Child Details’ tab available in
the profile section. User can access the same by clicking on the Profile Status widget.
A dedicated section for accessing these requests will be visible as shown in the screen

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below. User will have to click on the <Click here> button to view the list of pending
approval requests.

6.3.1 Request Approved by Parent User.

(a) The Parent user can approve the registration of the Child user by clicking on
<Approve> button. Screen display will be as follow-

(b) On approval of the Child registration, System will display a message as

“Approved Successfully” highlighted in red box and the child user will be enabled on
ICEGATE 2.0 without approval of ICEGATE officer.

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(c) An email will be sent to registered email address of child user about the
successful registration on ICEGATE along with the system generated ICEGATE ID
and a default password along with a login link for accessing the ICEGATE dashboard.

(d) Once approved, the child user will be able to access the ICEGATE dashboard
and perform all the actions/transactions that are authorised/enabled by the Parent user
for that child user in the ‘Child Details’ tab under Profile section of the Parent user.

6.3.2 Request Rejected by Parent User.

(a) The Parent user can reject the registration of Child user by clicking on <Reject>
button. Screen display will be as follow-

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(b) On rejection of the Child registration, system will display a message as
“Rejected Successfully” highlighted in red box and a notification will be sent to the
registered mobile/email id of the child user.

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7. Contact Us.
The contact details are as follows:

ADG, ICEGATE

Director General of Systems & Data Management, CBIC

1st Floor, CR Building, IP Estate,

New Delhi – 110 109

Toll Free No: 1800-3010-1000

The user can also drop their queries at:

Email: [email protected]

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