ASSIGNMENT

OUMH2203
ENGLISH FOR WORKPLACE COMMUNICATION
MAY 2024 SEMESTER

INSTRUCTION

1. All tasks must be delivered in English.

2. The cover sheet of your assignment must contain the following information: Training
code and name / Semester / Your full name and student number / Your email address
and mobile number.
3. For the written assignment, use Times New Roman or Arial, 12-point font, with 1.5-line
spacing in A4 format. Ensure that the assignment you submit is paginated.
4. Present your responses to the tasks in a MULTIPLE portfolio file. Adhere to the following
structure:

i. Part I Task 1 – A recorded video presentation (max 400MB)

ii. Part I Task 2 – Reflective Proposal
iii. Part II – Proof of Online Class Participation

5. Submit your portfolio ONLINE in MULTIPLE files by 4 August 2024.

6. Late submission without prior permission will be penalized with a mark deduction.

7. This assignment accounts for 70% of the total marks for the training:
Part I Task 1 Video Presentation – 40%
Task 2 Reflective Report – 20%
Part II Proof of Online Class Participation – 10%

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 ASSIGNMENT QUESTION

This assignment has TWO parts, namely Part I (consists of TWO tasks) and Part II.

PART I TASK 1: INDIVIDUAL VIDEO PRESENTATION (40 MARKS)

PURPOSE
The assignment aims to assess your ability and confidence in preparing and practicing
effective communication skills in a professional setting.

TASK
You are a team leader in a Malaysian multinational company with remote teams spread
across different continents. The board of directors has requested a video report presentation
addressing the challenges and opportunities of cross-cultural communication in this
scenario.

The report presentation should also include how cultural differences impact communication
styles, conflict resolution, and decision-making processes within remote teams. Provide
specific examples and practical recommendations for promoting effective cross-cultural
communication to ensure team cohesion and productivity despite geographical distances.

You are required to submit a 7 - 10-minute video presentation to report the discussion of
cross-cultural communication among the team members. The video will be presented in a
board meeting; therefore, your video presentation must be professional and suitable.

The following are the requirements that you need to consider in preparing the report
presentation:

a. As the first step, set the context by describing the multinational company and its
remote teams across the continents. Provide some background information on the

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 nature of the work, the diversity of the teams and the significance of effective
communication in this setting.
b. You can discuss the content of the report presentation in the online forum with your
e-tutor: opportunities (benefits) in cross-cultural communication, challenges
(disadvantages) and several examples to illustrate, in addition, to proposing some
practical solutions or recommendations.
c. Remember to refer to Topics 3, 4, 7 and 10 of the OUMH 2203 Module. You must
understand the conventions of a board meeting, making presentations, using
graphical presentations and the format of a report.
d. Prepare your notes and visual aids for the report. You might want to use applications
to further exemplify the presentation like PowerPoint Presentation, iMovie,
Funimate, Adobe and many others.
e. The graphical presentations (graphs/charts etc) must support your report and
further clarify the success of the training sessions.
f. Record the 7 – 10 minutes report presentation. Marks will be deducted for speeches
that do not adhere to the time duration.
i. Look confident and professional. Your background and recording details must be
of good quality too.
ii. Make sure you have an introduction and a conclusion in the video report
presentation.
iii. The video screen must capture the top half of your body so that your hand
gestures and facial expressions are visible at all times OR at least 80% of the
recording duration.
iv. Make sure that you greet the board and briefly introduce yourself and the
report. You must exude professionalism.
v. Structure your video according to the report format.

g. Make sure the recording content is authentic, clear and engaging. In other words,
“you are the scriptwriter, the speaker and maybe even, the producer!” Thus, you
need to be creative as if you are presenting in a board meeting.
h. Submit your video online according to the instructions. If your video is larger than
400MB, please refer to the guidelines on how to compress your video for
submission. You may also include a link to your video as a backup in Task 2. To get
this link, upload your video to YouTube or an online storage service such as GDrive or

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 OneDrive. Make sure that your link is NOT set to private access only and that the link
is accessible before you submit your assignment.
i. Your speech will be assessed through 6 criteria:
i. Content: report on the discussion of cross-cultural communication
ii. Suitability & Creativity of Report Presentation,
iii. Presenter’s style and Delivery,
iv. Organisation of Video presentation,
v. Overall and Clarity of the Video; and
vi. Use of Language

NOTE:
● This is an individual task. The aim is to present confidently and naturally, and NOT to
make a creative video for social media platforms.
● Refer to the assignment rubrics as a guide to achieving cohesion and coherence.
● Remember to refer to Topic 1,3,4,5 and 7 of OUMH 2203 Module

[Total: 40 marks]

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 ATTACHMENT
ASSIGNMENT RUBRICS

OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / MAY 2024 SEMESTER

PART I TASK 1: INDIVIDUAL VIDEO PRESENTATION (40 MARKS)
Unsatisfactory
Excellent Good Fair Poor Or Max
Weig No response
QN CLO Criteria Marks
ht
4 3 2 1 0
Tas 3 Content: 1.5 Covers the discussion Includes basic Includes essential The content Fails to explore 6
k1 report on topic in-depth with knowledge of the information about the includes minor the
the details and examples. discussion topic and discussion topic, but details and it has opportunities
discussion of important examples. contains few mistakes several confusing presented by
cross- Provides a The content is good in the facts. The facts. The content cross-cultural
cultural comprehensive and inviting to the content is particularly is not inviting to the communication
communicati discussion of cross- board. not really inviting to board. effectively. The
on among cultural the board. analysis is vague
the team communication in Provides a discussion Identifies a few or absent. Lacks
members remote multinational of cross-cultural Explores some of the opportunities relevant
- Benefits teams. Offers communication in opportunities presented by cross- examples or
- Challeng insightful analysis remote multinational presented by cross- cultural recommendatio
es supported by relevant teams. Offers analysis cultural communication in ns.
- Recomm examples or evidence. supported by relevant communication in remote
endation Demonstrates a deep examples or evidence. remote multinational multinational
s understanding of the Demonstrates a good teams. Adequate teams. Analysis
potential benefits, understanding of the analysis but may lack may be superficial
challenges and potential benefits, depth or and lacks depth.
practical challenges and thoroughness. The examples or

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 recommendations. practical Provides only some recommendations
recommendations. examples or provided may be
The purpose of the recommendations to limited or not fully
report is excellently The purpose of the support key points. relevant.
met with excellent report is met with
reflections on the many reflections on The purpose of the The purpose of the
context. the Malaysian context. report is somewhat report is not clear
met with some and lacks
reflections on the reflections on the
Malaysian context. Malaysian context.

3 Suitability & 1.5 The report The report The report The report No originality 6
Creativity of presentation shows presentation shows presentation is rather presentation is and no
the Report great originality, professionalism with stiff and not presented as creativity at all.
Presentation creativity and the use of appropriate professional and “reading” and not
professionalism. The creativity and concise should be edited suitable for a board
information information suitable suitably for a board meeting
presented is concise for the board meeting. meeting. presentation.
and suitable for the
board meeting. Good use of visual aids Moderate use of Lacks visual aids
and there are visual aids and few and any creative
Excellent use of visual additional creative creative efforts to efforts
aids and extra efforts to enhance enhance
creative efforts to understanding of the understanding of the
enhance presentation. presentation.
understanding of the
presentation.
3 Presenter’s 3.0 Delivery is effectively Delivery is natural, Delivery is quite Delivery is not No attempt to 12
Style and natural, fluent, fluent, professional natural, and fluent, natural/ fluent and deliver the
Delivery professional and and confident. with some evidence or audible. speech

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 confident. of professionalism individually.
Voice delivery is clear and almost showing A lot of reading the
Voice delivery is very with good confidence. script which hinders
clear with excellent pronunciation and the presentation
pronunciation and enunciation, stress and Voice delivery is and focus of the
enunciation, stress intonation. somewhat clear with presenter.
and intonation. some errors in
The gestures and pronunciation and
The gestures and expressions are quite enunciation, lack of
expressions are spontaneous. stress and intonation.
natural, very relaxing
and spontaneous. The gestures and
expressions show
some signs of
nervousness.
3 Organisation 1.25 The direction and The direction and A moderate direction Little effort has No effort has 5
of organisation of the organisation of the and organisation of been made to been made to
Video video are well- video are good and the video and at times direct the video. make the video
presentation planned and capture capture the audience’s able to capture the organized or
the audience’s attention throughout. audience’s attention. The time duration is interesting.
attention throughout. either too short or
The time duration is The time duration is too long.
The time duration is good. between 7-10
excellently met. minutes. The structure and
There are clear organization of
The structure and attempts to link details There are attempts to ideas in the video
details of the video in the video but in one link details in the are not smooth
are placed in a logical or two parts, the video but the and/or might
order and the way details appear structure and contain some
they are presented incoherent. organisation of the mistakes in the

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 effectively keeps the video lack direction facts that affect the
interest of the viewer. The beginning and that affected the general
ending parts of the viewer’s understanding of
The beginning and video are recognisable, comprehension. the viewer.
ending parts of the but do not necessarily OR
video are contribute to the There is no clear The recorded video
recognizable and give viewer’s beginning or ending is organised for a
a very clear and understanding. or unexpected/ not social media
meaningful interesting. platform rather
understanding. than to deliver a
presentation to a
board
3 Overall and 1.25 The overall quality of Most of the quality of The quality of the The quality of the The quality of 5
Clarity of the the video and the the video and the video is not very good video is acceptable the video and
Video focus were excellent. focus were good. The but the overall focus but the overall the overall focus
The presenter is seen presenter is seen from was acceptable. The focus was not good are very poor
from the top-half the top-half angle at all presenter is seen or quite bad. and not
angle at all times. times. from the top-half acceptable.
angle most of the The video angle
The video angle and The video angle and time. and lighting poorly
perfect lighting good lighting capture capture the
excellently capture the speaker. The video angle and speaker, too many
the speaker. lighting somewhat animations.
The audio is good. capture the speaker
The audio is excellent. moderately. Inaudible audio

The audio is OK.

3 Use of 1.5 No errors in grammar Minimal errors in Some errors in A lot of errors in Too many major 6
Language and language that grammar and language grammar and grammar and errors and very
distract the viewer that do not affect the language affect language affect poor grammar

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 from the content. The viewer’s viewers’ viewers’ and language.
choices of words are understanding. The understanding. Some comprehension. The language
very appropriate and choices of words are of the words used are The choices of used is not
suitable for the video most appropriate and not suitable for the words are very suitable for the
and targeted suitable for the video video and targeted poor and not video and
audience. and targeted audience. audience. appropriate for the targeted
video and targeted audience.
audience.
Total 10 40
*QN = Question Number

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PART I TASK 2: REFLECTIVE REPORT PRESENTATION (20 MARKS)

PURPOSE
The assignment aims to assess your ability to describe basic language-based skills in
interpersonal communication, business etiquette and relationship-building in workplace
contexts.

TASK
IMPORTANT: This task is a continuation of your video presentation of Task 1: A video report
on the discussion of cross-cultural communication among the team members.

Write a critical reflection on the process of carrying out the Report Presentation. The
structure of this report presentation follows the basic essay structure of the introduction,
body and concluding paragraphs. Refer to the sample outline below.

Your Reflective Report presentation MUST include the following FIVE criteria and each
criterion should be written in paragraphs between 300 and 350 words:

i) Reflection on the PROCESS; the planning stage of the video, during the recording
of the video and after the video has been recorded. Describe the timeline of
completing the task and the preparation of visual aids. How long did you plan and
record etc.? How important are creativity and innovation in this task? Why do you
say so?
ii) Reflection on the CONTENT (the topic/ issue). Did you manage to refer to the
module for the content? Do you feel that there is/ are differences between writing
a report presentation and presenting a report presentation? During the process of
recording the video report presentation, there might be some instances where
you realise the content could have been organised better, share this experience
too.
iii) Reflection on the CHALLENGES that you faced in this assignment. How did you
overcome your shyness/ lack of confidence in delivering the speech? Did you face
any issues with the recording and editing? Share your challenges on the language
process too – vocabulary and grammar in writing and delivering the speech.
Describe your experience precisely.

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 iv) Show the video to ONE PERSON and inquire if the Report Presentation is suitable
for a board meeting. If he/she believes the presentation is not suitable, ask for
other suggestions that might help improve the presentation or the presenter
(you). Share this person’s thoughts on the strengths and limitations of your
presentation and compare them with your own beliefs.
v) Your PERSONAL THOUGHTS about completing this assignment (the video report
presentation and Reflective Report presentation). How do you feel about it?
Describe too, what are the advantages/disadvantages of this assignment. If you
feel the video report presentation recording and/or Reflective Report
presentation is/are not advisable, what would be a better alternative? Explain
your rationales.

REMINDERS:

i. A Reflective Report presentation is writing to evaluate, summarise, analyse, and

reflect on an individual’s journey of some particular actions. It is almost similar to
journal writing.
ii. Plagiarism is a serious offence. Avoid using or claiming other people’s writing in
this assignment.
iii. Refer to the assignment rubrics as a guide to achieving cohesion and coherence.

[Total: 20 MARKS]

REFLECTIVE REPORT PRESENTATION OUTLINE

Video Link: xxxxxxxxxx

Introduction
(7-10 lines)

Body
(all the 5 criteria mentioned above)

Conclusion
(7-10 lines)

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OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / MAY 2024 SEMESTER
PART I TASK 2: REFLECTIVE REPORT PRESENTATION (20 MARKS)

Unsatisfactory
*QN Excellent Good Fair Poor Or Max
/ CLO Criteria Weight No response Marks
*NS
4 3 2 1 0
Task 1 Introduction 0.5 The introduction The introduction The introduction There is no clear There is no 2
2 is excellently is good. is sufficient introduction. introduction.
written.
1 Reflections 3.5 A convincing, A critical and A thorough and Demonstrates a High possibility of 14
critical and detailed detailed lack of plagiarism.
detailed discussion of the discussion of understanding
discussion of the activity; pre, activity; pre, and insights into
activity; pre, during and post during and post the 5 criteria
during and post required.
Does not
Demonstrates Demonstrates Demonstrates demonstrate
very good good satisfactory Less than 5 understanding
understanding understanding understanding criteria are nor insights into
and insights into and insights into and insights of 5 elaborated. the 5 criteria
the 5 criteria the 5 criteria criteria required. required
required. required. OR
All 5 criteria are The word count is
moderately less than 249
All 5 criteria are All 5 criteria are elaborated, Too few words.
elaborated elaborated well, within 300-350 personal
extensively and within 300-350 words. reflections and
very words examples are
descriptively, Some personal unimportant or

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 within 300-350 Personal reflections and not detailed.
words or more reflections and relevant OR
per criterion. relevant examples are Word count is
examples are somewhat much less than
All personal essential and essential and 300 words (150
reflections and detailed. detailed. – 249 words).
relevant
examples are
very essential
and detailed.
1 Conclusion 0.5 The conclusion is The conclusion is The conclusion The conclusion is There is no 2
well connected connected to all shows some not clearly conclusion.
to all the the reflections. connections to written.
reflections. the reflections.

1 Language/ 0.5 The writer makes The writer makes The writer makes The writer Writing is 2
Grammar no errors in minimal errors in some errors in makes a lot of generally
grammar or grammar, grammar, errors in incomprehensibl
spelling that structure and structure, or grammar, e due to
distract the spelling that do spelling that structure or grammar,
reader from the not affect the affect the spelling that structure and
content. reader’s reader’s affect the spelling mistakes.
understanding. understanding. reader’s
comprehension.
Total 5 20
*QN = Question Number

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