LitReview Cited
LitReview Cited
Introduction:
Definition of gig workers as per ILO and identification of two broad components under it. Focus
on app-based delivery agents.
1
Digital Labour Platforms (International Labour Organisation) <https://www.ilo.org/global/topics/non-standard-
employment/crowd-work/lang--en/index.htm> accessed on 26th February, 2024
2
What is a gig worker? (Gig Economy Data Hub) <https://www.gigeconomydata.org/basics/what-gig-worker>
accessed on 26th February, 2024
Looking at the Gig Picture: Defining Gig Work and Explaining Profile Differences in
Gig Workers’ Job Demands and Resources3
https://journals.sagepub.com/doi/abs/10.1177/1059601121996548:
The article identifies the definition of gig work by identifying its primary and
secondary characteristics and distinguishing it from other types of nonstandard work.
The article categorized the identified characteristics of gig workers into primary (i.e.,
characteristics common to all gig workers) and secondary (i.e., characteristics shared
by certain groups of gig workers).
The Wire, ‘COVID-19 and Employment: Why the Definition of Gig Workers Matters
More Than You Think’4
https://thewire.in/tech/covid-19-employment-gig-workers: This article highlighted the
importance of having a clear definition of ‘gig workers.’ With the platformization of
more and more services in the country, there exists a real need for the definition of
gig workers to be taken seriously as the number of jobs continue to dwindle in the
formal economy in India. The lack of definition leads to confusion in regards to what
gig workers can avail as protections, minimum wages etc. Therefore, it highlights the
necessity of a clear definition of the term ‘gig worker’ in the Indian legal labor
market.
NITI Ayog Final Report 2020 on ‘India’s booming gig and platform economy’6.
https://www.niti.gov.in/sites/default/files/2022-
06/25th_June_Final_Report_27062022.pdf : The NITI Ayog report entails a study on
the rapidly burgeoning gig workforce that is ushering in a new economic revolution
globally. India – with its demographic dividend of half-a-billion labour force and the
world’s youngest population, rapid urbanisation, widespread adoption of smartphones
and associated technology – is the new frontier of this revolution. The gig economy
has proven its resilience and potential even in the wake of the Covid-19 pandemic, by
continuing to unlock jobs in the millions and keeping communities connected.
The report gives out detailed statistics of the demography engaged in the gig
economy and platform economy in India. It is estimated that there were 68 lakh (6.8
million) gig workers in 2019-20, using both principal and subsidiary status, forming
2.4% of the non-farm workforce or 1.3% of the total workers in India. It is estimated
that in 2020-21, 77 lakh (7.7 million) workers were engaged in the gig economy.
They constituted 2.6% of the nonagricultural workforce or 1.5% of the total
workforce in India.
https://www.oecd-ilibrary.org/economics/gig-economy-platforms-boon-or-
bane_fdb0570b-en;jsessionid=ynyf4hu-Gh0UosU85V4acT2wJMxltTa-WlRpfaSh.ip-
6
India’s booming gig and platform economy: Perspectives and Recommendations on the Future of Work, (NITI
Ayog Final Report, 2020) < https://www.niti.gov.in/sites/default/files/2022-
06/25th_June_Final_Report_27062022.pdf> accessed on 26th February, 2024
7
Cyrille Schwellnus, Assaf Geva, Mathilde Pak and Rafael Veiel, Gig economy platforms: Boon or Bane?, (OECD
Economics Department Working Papers, No. 1550, OECD Publishing, Paris)< https://doi.org/10.1787/fdb0570b-
en> accessed on 26th February, 2024
10-240-5-71 : This paper takes stock of the emerging evidence. The results suggest
that gig economy platforms’ size remains modest (1-3 percent of overall
employment). Their growth has been most pronounced in a small number of services
industries with high shares of own-account workers, suggesting that thus far they
have been a substitute for traditional self-employment rather than dependent
employment. New evidence provided in this paper is consistent with positive effects
of platform growth on overall employment and small negative or insignificant effects
on dependent employment and wages. While most empirical studies suggest that
platforms are more efficient in matching workers to clients, reductions in barriers to
work could offset such productivity-enhancing effects by creating employment
opportunities for low-productivity workers.
8
Alisha Dutta, Strike By Zomato ‘Partners’ Wins No Concessions But Brings A Benefit Unfamiliar To India’s Gig
Workers (Article 14, 27th May, 2022) < https://article-14.com/post/strike-by-zomato-partners-wins-no-concessions-
but-brings-a-benefit-unfamiliar-to-india-s-gig-workers-62903ab0f1d5b> accessed on 26th February, 2024
realization that they had no union whose support they could seek. Although the strike
failed, it taught them the power of unity.
Currently, they are identified as ‘independent contractors’ due to the form of standard for
contracts- power imbalance in this.
ILO working paper 106, 2023, by the title- ‘Are platform workers willing to
unionize? Exploring survey evidence from 14 European countries’10
9
Asheef Iqubbal, Food Delivery Workers in India: Emerging Entrepreneurs or Informal Labour? (Digital
Empowerment Foundation, April, 2021) < https://defindia.org/wp-content/uploads/2021/04/swiggy-zomato-
delivery-workers-india-entrepreneurs-labour.pdf> accessed on 26th February, 2024
10
Kurt Vandaele, Agnieszka Piasna, Wouter Zwysen, Are platform workers willing to unionize? Exploring survey
evidence from 14 European countries (International Labour Organisation, February, 2024) <
https://www.ilo.org/wcmsp5/groups/public/---ed_dialogue/---actrav/documents/
publication/wcms_910689.pdf : As per ILO’s working paper titled “Are platform
workers willing to unionize? Exploring survey evidence from 14 European countries”
this contractor status acts as a hurdle for these delivery partners in collective
bargaining on wages and working conditions.
https://english.elpais.com/economy_and_business/2021-05-12/spain-approves-
landmark-law-recognizing-food-delivery-riders-as-employees.html :- In the aftermath
of Spain’s Supreme Court decision, Spain passed a legislation which recognized
food-delivery riders from digital platforms, such as Glovo and Just Eat, as employees
and not self-employed workers.
Impact of the above factors on 3/5 components of labour rights: collectivisation, occupational
safety (working conditions) and social security.
Unionization:
ILO working paper on ‘Are platform workers willing to unionize? Exploring survey
evidence from 14 European countries’15
14
Manuel V. Gomez, Spanish Supreme Court rules food-delivery riders are employees, not self-employed (El Pais,
24th September, 2020) < https://english.elpais.com/economy_and_business/2020-09-24/spanish-supreme-court-
rules-food-delivery-riders-are-employees.html?rel=listapoyo> accessed on 26th February, 2024
15
Kurt Vandaele, Agnieszka Piasna, Wouter Zwysen, Are platform workers willing to unionize? Exploring survey
evidence from 14 European countries (International Labour Organisation, February, 2024) <
https://www.ilo.org/wcmsp5/groups/public/---ed_dialogue/---actrav/documents/publication/wcms_910689.pdf>
accessed on 26th February, 2024
https://www.ilo.org/wcmsp5/groups/public/---ed_dialogue/---actrav/documents/
publication/wcms_910689.pdf :
ILO's working paper titled “Are platform workers willing to unionize? Exploring survey
evidence from 14 European countries” explains how algorithmic management suppresses
worker’s voice and how gamification, that is the reliance on client rating systems and
independent contractor status creates an “entrepreneurial orientation” among platform
workers and stimulates between-worker competition. This in turn hampers workers’
collective identity, solidarity and their openness to unionization.
17
Blinkit delivery workers protest in Delhi-NCR over changes in pay structure, (The Economic Times, 12 th April,
2023) < https://economictimes.indiatimes.com/tech/startups/blinkit-delivery-workers-protest-in-delhi-ncr-over-
changes-in-pay-structure/articleshow/99439758.cms?from=mdr> accessed on 26th February, 2024
18
Blinkit 'temporarily unavailable' after delivery partners protest change in pay structure, (INDIA TODAY, 15 th
April, 2023) < https://www.indiatoday.in/india/story/blinkit-delivery-partners-strike-change-in-pay-structure-
https://www.indiatoday.in/india/story/blinkit-delivery-partners-strike-change-in-pay-
structure-2360315-2023-04-15 : As the delivery partners don’t have any say in the
decision taken by management due to which there has been arbitrary reduction in their
pay structure and due to which last year a lot of protests from the side of the delivery
partners as their pay was reduced from Rs 25 to 15.
‘India’s Gig Workers: The death of a food delivery boy reveals obstacles in health-care
benefits’ published by Think Global Health20
https://www.thinkglobalhealth.org/article/indias-gig-workers#:~:text=Throughout
%202022%2C%20the%20Indian%20media,agony%20and%20loss%20of%20earnings :
This article shows how the zomato and swiggy delivery partners are assaulted and
threatened. In such instances as well as in cases of road accidents and danger to the safety
of these partners, the platform promises to extend some benefits to them, however the
same has never reached the victims.
In light of this, the current legislations by the government conveniently refuses to cover
platform workers under their ambit, leading all the hopes for legislative/ legal assistance
to vain.
19
Unhappy’ with revised pay structure, over 1,000 Blinkit delivery executives join rival firms: Report, (Hindustan
Times, 24th April, 2023) < https://www.hindustantimes.com/business/unhappy-with-revised-pay-structure-over-1-
000-blinkit-delivery-executives-join-rival-firms-report-101682320745667.html> accessed on 26th February, 2024
20
Shefali Malhotra, India’s Gig Workers: The death of Food Delivery Boy reveals obstacles in health care benefits,
(Think Global Health, 22nd February, 2023) < https://www.thinkglobalhealth.org/article/indias-gig-
workers#:~:text=Throughout%202022%2C%20the%20Indian%20media,agony%20and%20loss%20of
%20earnings> accessed on 26th February, 2024
Outlook article ‘Harassment, Discrimination, Extra Burden: Women In Gig Economy’21
https://www.outlookindia.com/national/harassment-discrimination-extra-burden-women-
in-gig-economy-news-286360 :
This article tries to analyse the problems suffered by women in platform economy. With
more women joining the gig workforce, they continue to be paid less than their male
counterparts for the same jobs. According to TeamLease, there is an eight to 10 per cent
salary disparity between male and female delivery executives, ranging between Rs
15,000 and Rs 30,000 per month. As much as 60% of the jobs are in food tech, 30% in e-
commerce and courier services and 10% in hyperlocal delivery, it said.
Other than pay disparity, despite women’s increasing participation in the gig economy,
gender-based discrimination, unruly customers, abrupt change in company policies, job
insecurity and safety issues remain a growing and unresolved concern for women.
Gender and the Gig Economy: A qualitative study of Gig platforms for women workers-
published by Observer Research Foundation 22
https://www.orfonline.org/research/gender-and-the-gig-economy-a-qualitative-study-of-
gig-platforms-for-women-workers-65948/#_edn9 : This study highlights another issue of
core relevance to the sector: an inability to facilitate women’s movement into the
workforce. Infact, India has observed a slow decline of female labour participation from
the workforce for more than two decades now. It has decreased from 30.2% in 1990 to
20.8% in 2019. The ORF study discovers that gig platforms have no specific policies that
make women’s inclusion in gig work easier. Additionally, there is no mechanism to
safely dispute redressal without the threat of loss of income. There is also no legislation
that governs these digital platforms.
21
Harassment, Discrimination, Extra Burden: Women In Gig Economy (Outlook, 15th May, 2023) <
https://www.outlookindia.com/national/harassment-discrimination-extra-burden-women-in-gig-economy-news-
286360> accessed on 26th February, 2024
22
Ria Kasliwal, Gender and the Gig Economy: A qualitative study of Gig platforms for women workers, (Observer
Research Foundation, 24th May, 2023) < https://www.orfonline.org/research/gender-and-the-gig-economy-a-
qualitative-study-of-gig-platforms-for-women-workers-65948#_edn9> accessed on 26th February, 2024
Social Security:
Indian Federation of App-Based Transport Workers v. Union of India and Others 23: In
this case, platform workers sought some security benefits to be declared for them.
23
Indian Federation of App-Based Transport Workers v. Union of India and Ors, Writ Petition(s)(Civil)
No(s).1068/2021
24
Ulka Bhattacharyya* & Soumya Jha, Understanding Social Security for Gig Workers: Analyzing recent
developments, (NLIU Law Review, Vol XI, Issue I)
Rajiv Gandhi Shramik Kalyan Yojana (“RGSKY”) 25
https://www.esiwb.gov.in/main/home/rgsky_allowance#:~:text=Under%20the
%20Scheme%2C%20an%20Insured,maximum%20period%20of%20two%20years : The
Rajiv Gandhi Shramik Kalyan Yojana (“RGSKY”) was introduced in 2005. The scheme
provides for unemployment allowance payments for loss of employment in specified
situations. The RGSKY does not cover individuals who are not employed, hence, its
application to gig workers who are outside the confines of the traditional employment
relationship does not arise
Two solutions: 1) Reinterpretation of platform workers as per the employee-employer tests laid
down until now; 2) Hybrid model
25
Rajiv Gandhi Shramik Kalyan Yojana, <https://www.esiwb.gov.in/main/home/rgsky_allowance#:~:text=Under
%20the%20Scheme%2C%20an%20Insured,maximum%20period%20of%20two%20years> accessed on 26th
February, 2024
26
Atal Beemit Vyakti Kalyan Yojana, (PIB, Ministry of Labour and Employment, 8th August, 2022) <
https://pib.gov.in/PressReleasePage.aspx?PRID=1849796#:~:text=Atal%20Beemit%20Vyakti%20Kalyan
%20Yojana%20(ABVKY)%20is%20a%20welfare%20measure,'%20(IPs')%20unemployment>
Article published in Times of India27
https://timesofindia.indiatimes.com/blogs/voices/social-security-for-gig-workers-a-joint-
responsibility/ : reflects the need to strengthen the ambit of social security for gig workers.
The Code on Social Security, 2020 (Code) which has been enacted but not yet effective, will
legally recognise the relationship by introducing and defining a gig-worker as “a person who
performs work or participates in a work arrangement and earns from such activities outside
of traditional employer-employee relationship.” Until the code comes into force, gig workers
are dependent on contractual benefits offered by individual platform employers.
Report published by Norton Fulbright, ‘Doing business in the gig economy: A global
guide for employers’28
https://www.nortonrosefulbright.com/en-fr/knowledge/publications/87afaec5/doing-
business-in-the-gig-economy-a-global-guide-for-employers#:~:text=In%20France%2C
%20the%20business%20model,often%20gives%20rise%20to%20disputes : inspiration of
hybrid-model has been taken from the Canadian system. This article undertakes a
comparative analysis of the legal status of gig workers across jurisdictions.
Indicorp blog by the title, ‘Labour Law and the Gig Economy: Towards a Hybrid Model
of Employment’29
27
Vikram Shroff, Social security for gig workers – a joint responsibility? (The Times of India, 10th June, 2023) <
https://timesofindia.indiatimes.com/blogs/voices/social-security-for-gig-workers-a-joint-responsibility/> accessed on
26th February, 2024
28
Doing business in the gig economy: A global guide for employers, (Norton Rose Fulbright, December 2020) <
https://www.nortonrosefulbright.com/en-fr/knowledge/publications/87afaec5/doing-business-in-the-gig-economy-a-
global-guide-for-employers#:~:text=In%20France%2C%20the%20business%20model,often%20gives%20rise
%20to%20disputes> accessed on 26th February, 2024
https://indiacorplaw.in/2022/12/labour-law-and-the-gig-economy-towards-a-hybrid-
model-of-employment.html : This article also analyzes the hybrid model of employment,
taking inspiration of comparative study and drawing analogies from the foreign labour
law jurisdictions like Canadian and Spanish systems.
29
Sahaj Mathur, Labour Law and the Gig Economy: Towards a Hybrid Model of Employment, (IndiaCorpLaw, 25 th
December, 2022) < https://indiacorplaw.in/2022/12/labour-law-and-the-gig-economy-towards-a-hybrid-model-of-
employment.html> accessed on 26th February, 2024