Creating a TreeVault Account

familytreesupport.com/creating-a-treevault-account

July 4, 2024

Are you trying to Creating a TreeVault Account with Family Tree Maker 2019? Below we
have provided you with the most appropriate step-by-step solution. You just need to follow
the instructions carefully to get the desired results.

To begin with TreeVault Cloud Service, you only need to create a TreeVault account
and then just activate the services in FTM.

The following steps are to create a TreeVault account with Family Tree Maker:

1. You have two different ways to create a TreeVault account. The first one is to click
on the ‘Get Account’ button, in step 2 of the FTM registration wizard; it appears
when you open the application for the first time after the installation is completed.
So if you do it then you can set up an account at any time by selecting the ‘Connect
to TreeVault Cloud Services’ from the application menu. And then just click on the
‘Create Account’ link in the dialog that appears on your screen. Now in both
scenarios, the ‘Create your TreeVault Account’ webpage will open in your default
web browser.
2. After that, you just need to enter your information in the fields provided, remember
that all fields are required. Also, keep in mind that the email address you enter must
be the same as the one you used when you first purchased Family Tree Maker
2019. Nevertheless, later on, you can always change the email address in TreeVault
Account Manage.
3. You now just need to click on the ‘Create’ button.
4. Starting with FTM 2019, you first need to click on the TreeVault icon, which is on the
main toolbar. Or just click in the ‘TreeVault Cloud Services’ panel seen on the
‘Current Tree’ tab right on the ‘Plan’ workspace. After this, you just need to click on
the ‘Login’ button.
5. Next, in the ‘TreeVault Login’ window, you need to enter the email address and
password you provided in Step 1 and then click on the ‘Login’ button.
6. Finally, when your TreeVault account is activate you will be logg in and ready to
create your Antenna tree.

How to reset your Account Password?

Now if you have forgotten your TreeVault password you need not worry the
following steps will help you reset your password in no time:

1. Firstly, starting in Family Tree Maker 2019, you need to click on the ‘TreeVault’ icon
on the main toolbar. Or in the ‘TreeVault Cloud Services’ panel that is on the
‘Current Tree’ tab on the ‘Plan’ workspace and then just click on ‘Login’.

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 2. After doing so, in the ‘TreeVault Login’ window, you must click on the ‘Forgot
Password?’ link which is seen on the right side of the password entry field.
3. And now you need to enter your TreeVault account email address in the given field,
after this, click on the ‘Send Reset Email’ button.
4. Next, you need to check your email inbox for an email with the subject that says
‘TreeVault Cloud Services Recovery Link’ and then click on the custom link
provided in the email.
5. Now a ‘Change Password’ web page will open in your browser where you must
enter your TreeVault account email and then just enter your new password twice to
confirm. Next, you must click on the ‘Save Password’ button and you will get start.
Furthermore, you can go back to the TreeVault Login in FTM 2019 and then just log
into your account using your TreeVault account email address and also the newly
changed password.

How to Manage TreeVault Subscription?

There are two simple ways to access your TreeVault subscription information. This is
where you can upgrade, cancel or change your payment mode as well.

So now the easiest and quickest way to manage your TreeVault subscription is just within
Family Tree Maker 2019 itself. You only need to click on the TreeVault icon that is in the
upper left corner. And then select ‘Manage TreeVault Account…’ from the given menu.
After this, you need to click on the ‘Subscriptions’ option, that’s it.

In case for any reason you are unable to access your TreeVault subscription
through Family Tree Maker 2019, then you get the same done using the web
browser; just follow these steps below to do so:

1. First of all, to access your TreeVault subscription using the web browser instead of
in FTM 2019, you need to click here to go straight to FastSpring Account
Management.
2. Next, you should see a field where you must enter the ‘Email’ that is associate with
your TreeVault account. Then type in your email address and click on the ‘Continue’
button.
3. After doing so, you will receive an email with instructions to the account that you
had entered into the field. Kindly check your email to find the instructions provided.
4. Now the email you receive contains a unique login link; so just click where it says
‘Click here to manage your orders’ (NOTE: in the email that you received, NOT in
this article).
5. And then when you click on the login link your account will open in FastSpring.
Once it is open you just need to click on the ‘Subscriptions’ tab.
6. Finally, you should be able to see your current active subscription. Moreover, if you
click on ‘manage’ on the right side, you will see the options to ‘Update payment
method’ and ‘Cancel Subscription’ (Look at the example image below).

Conclusion:-

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We hope that you find the above steps helpful and that you are able to Create a
TreeVault Account without any problem. However, if you encounter any issues or have
other queries, you can always feel free to contact the Family Tree Maker Support
Number at any time. The eligible team of dedicated techs will assist you
immediately, providing you with the most suitable and effective solutions.

Family Tree Maker Live Chat

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