AI Reflection

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AI Reflection

class 23

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Monica Broomfield

Comm 226-2242-C
Exploring Generative AI
September 22, 2024

Chat GTP response:

1. Understanding Core Concepts:

o How Generative AI Works: Learn the fundamentals of how AI
models like GPT, DALL-E, and others generate text, images, or
other data. Understanding neural networks, deep learning, and
large language models (LLMs) will be useful.
o Natural Language Processing (NLP): Familiarize yourself with
NLP concepts, as many generative AI applications focus on
language tasks, such as customer service automation, text
generation, or sentiment analysis.
o AI in Decision Support Systems: Learn how generative AI
models can be integrated into systems that help businesses
make data-driven decisions, optimizing operations or providing
strategic insights.
2. Business Applications:
o Automation and Efficiency: Understand how Generative AI can
automate repetitive business processes (e.g., report generation,
customer service via chatbots) to streamline workflows and
reduce costs.
o Personalization in Marketing: Learn how businesses are using
generative AI to create personalized marketing content, emails,
and product recommendations tailored to individual customer
profiles.
o Data Analysis and Forecasting: Explore how AI tools can
assist with advanced data analysis, creating predictions and
insights from big data that can inform strategic decision-making.
3. Ethical Considerations and Risks:
o Data Privacy and Security: Learn about ethical considerations
related to AI, such as protecting sensitive information and
adhering to privacy regulations.
o Bias and Fairness: Understand the potential risks of bias in AI-
generated outputs and how to mitigate them in a business
environment.
o Regulatory Frameworks: Stay informed about evolving
regulations regarding AI use in business to ensure compliance
and avoid legal risks.
4. Collaboration with AI:
o Human-AI Collaboration: Develop skills in how humans and AI
can work together, leveraging the strengths of AI in data
processing and the creativity or judgment of humans in decision-
making.
o AI Augmentation of Decision-Making: Understand how AI can
enhance decision-making in fields like finance, supply chain
management, and customer relationship management (CRM).
5. Practical Tools and Platforms:
o AI Tools for Business: Get hands-on experience with AI tools
like Salesforce Einstein, Microsoft Azure AI, or Google's AI/ML
services. These platforms are widely used for deploying AI in
business contexts.
o AI-Driven Customer Support: Learn how to implement AI-
driven customer support systems (e.g., chatbots) to enhance
customer experiences.
6. Strategic Vision:
o AI as a Competitive Advantage: Learn how organizations can
use AI strategically to stay ahead of competitors by improving
products, services, or operations with data-driven innovations.
Focusing on these areas will help you position yourself as a forward-thinking
business professional who can leverage AI technology for business
transformation and innovation.

Reflection:

The response AI generated was very informative. It intrigued me when it

mentioned human-AI collaboration. Individuals tend to specialize in one field
and therefore lack the abilities form different specializations. AI aids you
become knowledgeable on all fields. This is particularity useful for my future
as a student in business management. For example, if I have a psychological
problem with an employee with the assistance of AI, I will be able to better
inform myself on the field and learn how to handle the situation effectively.
AI helps individuals excel while assisting to their specialized needs.