Role of Business Analyst in API
Role of Business Analyst in API
Projects
Diwakar Singh
A Business Analyst (BA) plays a crucial
role in projects involving APIs
(Application Programming Interfaces),
especially given their importance in
integrating systems and enabling
communication between different
software applications. Here's a
detailed look at the BA's role, using the
example of a project in the financial
services industry, specifically for an
online banking system:
Project Overview
The project involves the development
of an online banking system that
needs to integrate with various
external services via APIs. These
services include credit scoring
systems, payment gateways, and
third-party account aggregation
services.
Understanding Business
Requirements
Initial Assessment: The BA begins by
understanding the core business
requirements from stakeholders. For a
banking API, these might include:
• Secure authentication and
authorization for user access.
• Real-time processing of
transactions.
• Integration with external credit
score agencies to fetch credit
scores.
• Ability to connect with various
payment gateways.
• Compliance with financial
regulations and data security
standards.
Gathering Detailed Requirements:
The BA conducts interviews,
workshops, and surveys with
stakeholders (bank managers, IT staff,
end-users) to gather detailed
requirements. For instance, the BA
might discover the need for features
like multi-factor authentication or the
ability to support multi-currency
transactions.
Feasibility Study and API
Specification
Feasibility Analysis: The BA assesses
the feasibility of integrating with the
proposed external APIs. This involves:
• Technical feasibility: Can the
existing banking system's
architecture support new API
integrations?
• Legal and compliance feasibility:
Are there any regulatory concerns
with data sharing and processing?
API Specifications: The BA works
closely with system architects to draft
API specifications that meet both
functional and non-functional
requirements. This includes:
• Defining endpoint URLs,
request/response formats, and
methods (GET, POST, PUT,
DELETE).
• Specifying data schemas,
authentication methods, and error
handling procedures.
• Outlining rate limits, timeout
policies, and data caching
strategies.
Business Process Modeling
Process Mapping: The BA develops
process maps that outline how
different API interactions fit into the
bank’s existing processes. For
example, how user authentication via
the API triggers different banking
operations such as balance checks or
fund transfers.
Conclusion:
In this way, the Business Analyst
bridges the gap between the technical
solutions provided by the API and the
business objectives of the online
banking system, ensuring that the
solution is not only technically sound
but also aligns with business goals
and provides value to end-users.