Sebrina Kartikasary

Hermas Ayu
Kusuma Lestari, SE
0821 7277 2260

[email protected]

Jl. RH Aria Suryakencana II, BSD City Blok F4 no 3 Sektor

12 Kencana Loka, Tangerang Selatan,Banten

CORE QUALIFICATIONS PERSONAL INFORMATION

• Ms. Word, Ms. Excel, Ms. Birth: Cilegon, 6 December 1989
Power Point Status: Marriage, 2 Kids
• Internet & Email Operations
• Outlook, Corel Draw EXPERIENCE:
• Benefits management
• Employee mediation 11/2023 - NOW
• Recruitment and hiring PT. NUBE SEMBILAN SCBD-NUBE9 SKY LOUNGE & GOLF|JAKARTA
• Benefits programmes HR & GA MANAGER(PRE-OPENING TEAM)
• Training development
• Company leadership • Manage and supervise in carry out, in general the
• Employee relations Regulation in matters of pertaining to Manpower, generally
• Managing and mentoring and in particular, the Company Regulation.
• Staffing and recruiting • Manage and supervise in carry out the Company’s policies
professional decided by Board of Director/Commissioner or
• Human resources operations Management.
• Supervise in carry out the Personnel Administration
EDUCATION (Attendance, Annual Leave, Permission, Medical
Reimbursement, Warning Letter, etc). Also to issue the ID
2011 Badge, Announcement for employee and counseling for
University of Sebelas Maret | any problems for employee and to obtain any input from
Solo employee for the Company’s interest.
Economy Bachelor • Manage and fulfill the request from Management for
GPA: 3.09 increasing/decreasing of employee (to make of vacancy,
selection, test and interview of employee’s candidates).
2008
• Manage and responsible for handling any application, filing
LP3S | Surakarta, JT
of claim, documentation of BPJS, Report of Pertaining in
Diploma of Higher Education:
matters of Manpower and Expat Permits.
Hospitality & Flight Attendant
• Manage and make payroll calculation, overtime and other
2007 tasks of Human Resources and General Affairs
SMA Negeri 2 | Surakarta, JT • Control in payroll administration orderliness
Senior High School • Manage and supervise in the usage of Company’s
Inventory; to prepare of employee’s loan, annual leave,
SMP Batik | Surakarta, JT medical/hospital reimbursement. Also other secretarial
2001 task required by the Company.
• Supervise the General Affairs duties.
• Supervise the orderliness of Office administration
08/2023 – NOW
PT. PRADIZA HOSPITALITY
Kota Tangerang Selatan, Banten
HUMAN RESOURCES CONSULTANT

• Leading HR programs and projects

• Conducting research to identify issues
• Providing advice and recommendations for resolving daily
HR challenges
• Assisting in recruitment and training
• Handling HR Policy & Procedures
• Handling Payroll Tax and Benefit

11/2020 – 07/2023
PT. MERDEKA RONOV INDONESIA - KSO INTERMARK BSD |
Kota Tangerang Selatan, Banten
HUMAN RESOURCES MANAGER

• Streamlined onboarding process by developing and

implementing employee orientation programe.
• Evaluated and resolved employee performance-based claims
and incidents.
• Monitored and reported on service effectiveness, improving
company efficiency.
• Worked with department managers to assess needs.
• Managed hiring processes by creating job descriptions,
advertising and interviewing candidates.
• Payroll and benefits.

07/2019 - 11/2020
SAHID GROUP | JAKARTA
ASST. HUMAN CAPITAL MANAGER

• Implemented more efficient processes and reduced wasted

resources.
• Trained and mentored employees to maximize team
performance.
• Developed ongoing programe using good team
communication and collaboration.
• Managed hiring processes by creating job descriptions,
advertising and interviewing candidates.
• Implemented work procedures, improving staff productivity
and efficiency.
• Monitored and reported on service effectiveness, improving
company efficiency.
SD Negeri Mangkubumen Lor • Prepared audit reports to highlight issues, liaising with
15 | Surakarta, JT managerial staff and presenting findings to resolve.

1999 11/2017 - 07/2019

SD Negeri 1 Elementary AMBHARA HOTEL JAKARTA | Jakarta Selatan
School | Riau LEARNING & DEVELOPMENT MANAGER

• Used outstanding interpersonal and relationship-building

skills to engage and motivate teams throughout intensive
training programe.
• Recruited, hired and provided training for new trainers to
complement workforce.
• Assigned tests and quizzes to measure information retention
of employees.
• Designed training schedules for other trainers to manage
work shifts.
• Evaluated job positions and consulted with department
managers to assess training needs.
• Performed Training Needs Analyses to gauge customer
requests.

07/2017 - 11/2017
SANTIKA PREMIERE ICE BSD | Kota Tangerang Selatan, Banten
HR & TRAINING COORDINATOR

• Provided support to employees with various HR-related

issues and liaised with heads of department to find
resolutions.
• Helped solve conflicts, disputes and concerns, offering
practical and smart solutions.
• Managed the hiring processes within the company, dealing
with matters including writing adverts, reviewing CVs,
interviewing and selecting candidates.
• Organised employee appraisal reviews to discuss
performance with managers and assess compensation.
• Evaluated and resolved employee performance-based claims
and harassment incidents.
• Provided expert legal advice on disciplinary and grievance
issues to support management.

05/2016 - 07/2017
ALLIUM HOTEL TANGERANG | Tangerang
HR COORDINATOR

• Coordinated training and seminars for company employees

based on company enhancements required, employee
requests and policy changes.
• Coordinated monthly payroll by collecting employee
timesheets, reviewing and submitting to accountants for
processing.
• Candidate selection processes, from shortlisting CVs to
selecting successful candidates.
• Onboarding new recruits, overseeing safety training and
adherence with company best practices and policies.

04/2014 - 12/2015
SWISS-BELINN AIRPORT JAKARTA | Tangerang
GM SECRETARY & HR

• Managed highly-complex department diaries with expert

precision, maximising operational efficiency.
• Handled incoming calls and emails with warmth and
professionalism, redirecting enquiries to relevant staff.
• Used expertise in Microsoft Office packages to build
databases, draft documents and create presentations.
• Handled national and international travel arrangements,
ensuring accuracy of relevant information and booking
details.
• Managed employee requests regarding Human Resources
issues, rules and regulations.
• Monitored office inventory supplies, promptly ordering new
stock when required.
• Responded to department emails, promptly following up and
forwarding requests to relevant employees.

05/2012 - 01/2014
LION AIRLINES | Jakarta
Flight Attendant

• Followed company regulations and rules promoting safe

environment for both travellers and employees.
• Made announcements on behalf of pilot and answered
passenger questions during flight to keep customers up to
date with latest information.
• Conducted periodic cabin checks, listening for any unusual
noises or situations and taking appropriate action to keep
flight safe and smooth for passengers.
• Checked and verified all passengers had secure seat belts
prior to take-off to prevent injuries.
• Monitored disembarking process and checked overhead
lockers for luggage and personal items.

08/2011 - 05/2012
BINTAN LAGOON RESORT | Bintan
Secretary FB Director

• Completed company statements and account records,

documenting and filing accurately and efficiently.
• Proactively dealt with incoming correspondence, responding
to enquiries swiftly and professionally.
• Used a wide range of software to efficiently carry out
secretarial tasks, including Trello, Slack, Google Suite and
Microsoft Office Office Suite.
• Coordinated company meetings and events, clearly
communicating relevant details with attendees.
• Produced high-quality documents for company presentations
and pitches, supporting profit growth through effective
administrative support.
• Created letters, emails and documents to excellent
standards, using digital transcript systems.