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Chandrika Resume

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SanjayVasu1993
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43 views

Chandrika Resume

Uploaded by

SanjayVasu1993
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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S.

Chandrika

E-mail: [email protected]

Mobile: 9994656600

OBJECTIVE

Seeking a Challenging Career in a Professional Organization, where my skills can add


value to the growth of the company, utilize my educational back ground and allow fine
tuning of my skills to their full potential.

EDUCATIONAL QUALIFICATION:

Qualification University/ Board Year Percentage

B.E (ECE) Madha Institute of Engineering 2016-2019 6.99 CGPA


Technology
DECE Apollo polytechnic college 2016 85.03%

SSLC Government higher secondary School 2012 50%

TECHNICAL SKILLS

 I have completed Hardware (A+), Networking (N+), CCNA, RHCE at


IIHT in Vadapalani.

PERSONAL STRENGTH:

 Highly motivated Team Player.


 Flexible to extend the shift timing to complete the given task.
 Assuring to provide the best services at all times.
 Handled High Level Escalation Tickets.
 Fast learner and having good knowledge in facing Escalation tickets.
 Received appreciation mails from clients as well as management.
JOB DISCRIPTION:
BHARAT IT SERVICES LIMITED
Designation: IT Remote Support Engineer
Working Period: January 2020 to 2022 till date.
Job Summary: Working as a IT Remote Support Engineer in Bharat IT Services Limited.,
That offers technical services to the Development team, Support team and Testing team.
Working in client location.

ROLES & RESPONSIBILITIES:

 Online technical support to customer for issues related to their


Hardware/Software and Network through Remote& In Person.
 Installing & troubleshooting software in client side.
 Attending calls as per service desk allocation through ERP software.
 Involved in installation of Operating Systems.
 Troubleshooting and Configuration of Mail clients Problems (MS Outlook).
 Installation and Configuration of Local and Network Printer.
 Escalating high priority tickets to the respective Escalation Matrix.

PERSONAL PROFILE:

 Date of Birth : 17-07-1996.


 Gender : Female
 Father name : Sabapathy.E
 Nationality : Indian
 Marital Status : Single
 Languages : Tamil, English
 Permanent address : No:5/193,Pilaiyar kovil street,
Vellerithangal, padappai-301601

DECLARATION

I do hereby declare that the particulars of information and facts stated here in above are
true, correct and complete to the best of my knowledge and belief.

PLACE: Chennai Yours Faithfully


DATE:07-02-22 S.Chandrika

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