Gopal Resume
Gopal Resume
ABRIDGEMENT
♦ Diligent and self-motivated technocrat with 17 + years of experience in System / Customer Support /
IT Service Delivery.
♦ Currently associated with Integra Software Services Pvt. Ltd., Pondicherry as Sr.Team Lead.
♦ Skilled in implementing technology to support large user groups & system / server infrastructure.
♦ Successful in maintaining focus on achieving bottom-line results while formulating and
implementing advanced technology-based business solutions.
♦ Adept at mapping client’s requirements, custom designing solutions and troubleshooting for complex
information systems management.
♦ An effective communicator with honed relationship management, team handling and analytical
skills.
PROFICIENCY FORTE
TECHNICAL SKILLS:
Linux: -
● Creating Clusters for High Availability (HA) and Distributive Resource Scheduling
(DRS)Migrate Physical Servers to Virtual Server using VMware Converter (P2V
Converter) Manage Virtual Machine Snapshot backup and restore.
● Proactively monitoring of ESXi servers & Virtual Machines (CPU, Memory, Disk and Network.
Utilization), Server Hardware Status to avoid performance issue.
● Creating cluster for High availability and Dynamic Resource scheduling. Setting up Users and
Groups for access to the virtual center.
● Monitor VCenter and administer alarms. Creating Veeam Backup & Replication Jobs.
Providing Support for Windows Server, Active directory and Office 365 Email & MS Teams: -
● User and Group Account administration in Active directory, configuring the GPO based on
organizational policy.
● Day to day administration, support and monitoring cloud office365.
● Active Directory replication and Configuration management
● Message tracking and troubleshooting to resolve mail delivery issues.
● Troubleshooting & Administration of Mail Routing / Mail Flow.
● Microsoft Teams, skype for business related access & provides troubleshoot.
PERSONAL
DETAILS