966M/972M

Wheel Loaders

966M 972M
Engine Model Cat C9.3 ACERT™
®
Cat C9.3 ACERT
Maximum Power – ISO 14396 229 kW (311 hp metric) 247 kW (336 hp metric)
Maximum Net Power – ISO 9249 206 kW (280 hp metric) 223 kW (303 hp metric)
Bucket Capacities 2.5-9.2 m³ 2.9-9.9 m³
Operating Weight 23 220 kg 24 897 kg
RELIABLE, PRODUCTIVE AND FUEL EFFICIENT
• 10% more fuel efficient than the industry leading K Series*
• Up to 25% more fuel efficient than H Series*
• Performance Series buckets are easy to load and improve
material retention
• Cat Fusion™ coupler system and work tools provide a
wide range of work tools and allow the same work tool on
different sizes of wheel loaders
• Cat engine with ACERT Technology which meets
EU Stage IV emission standards and includes Cat Clean
Emissions Module for continuous and efficient operation
• Advanced powershift transmission with a standard lock
up clutch torque converter and lock-to-lock shifting delivers
smooth shifts, fast acceleration and speed on grade
• Next generation axle with standard on-the-go disc-type front
manual differential locks to provide optimal traction in varying
underfoot conditions for improved productivity
• Next generation load-sensing hydraulic system to provide
optimal control of machine functions

EASE OF OPERATION
• Best-in-class operator environment for unmatched
operator comfort and efficiency
• Advanced technology with Cat Connect to monitor,
manage and enhance job site operations

SERVICE ACCESS
• Legacy one-piece hood, centralized service centers, windshield
cleaning platform and harness tie-off to provide the best in
class service access

Contents
Reliable .........................................................................................4
Durable ........................................................................................5
Productive ....................................................................................6
Fuel Efficient ...............................................................................7
Easy to Operate ...........................................................................8
Versatile ......................................................................................10
Integrated Technologies ..........................................................12
Owning Costs .............................................................................14
Operating Costs .........................................................................15
Serviceable ................................................................................16
Sustainable ................................................................................17
Customer Support .....................................................................17 *Fuel efficiency is measured in mass of material moved per volume of
Specifications ............................................................................18 fuel burned. Average efficiency improvement as tested and analyzed for
Standard Equipment .................................................................32 an average composite cycle and standard configuration with variations
per comparable model with and without Economy Mode active.
Optional Equipment...................................................................33 Factors influence result variation such as, but not limited to, machine
Notes ...........................................................................................34 configuration, operator technique, machine application, climate, etc.
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The new 966M and 972M Wheel Loaders have an EU Stage IV ACERT engine equipped with a combination of proven
electronic, fuel, air and aftertreatment components. Applying proven technologies systematically and strategically lets
us meet our customer’s high expectations for productivity and fuel efficiency. Deep system integration results in reduced
emissions, improved performance and improved fuel economy without interrupting machine performance making it
seamless to operators. The reliability, durability, and versatility of both the 966M and 972M result in machines that are
better built to meet your needs.

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Reliable
Proven Components and Technology You Can Count On.

Every EU Stage IV ACERT engine is Hydraulics Equipment Monitoring

equipped with a combination of proven The 966M and 972M hydraulic systems Cat Connect technologies and Cat dealer
electronic, fuel, air and aftertreatment have significant design changes and services take the guesswork out of
components. customer value improvements. The main equipment management. Product Link™
hydraulic valve is now a mono-block and the online VisionLink® application
More Powerful, Reliable with an integrated ride control section. enable you to monitor real-time machine
Engine Electronics The mono-block design reduces weight, data and manage machines health.
The electronics used in Cat EU Stage IV has forty percent fewer leak points and Your Cat dealer offers expert advice and
engines are more powerful and robust is common across all M Series models. S·O·SSM Services to maintain equipment
than ever. Increased features and Auxiliary third and fourth hydraulic reliability and efficiency.
connection commonality improve the functions can be easily added at the
customer experience and increase factory or in the field with the addition Cold Start Package
quality and reliability. Over-foam wiring of a second remote valve. The new optional cold start package
harness adds to reliability even in the provides dependable starts in extreme
most demanding applications. cold weather and high altitudes.

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 Durable
Better Built to Meet Your Needs.

Frames
The robotically welded two-piece structural frame design provides strong and rigid structures that absorb all the forces
associated to penetration, loading and twisting.

The M Series articulating hitch system, joining the front and rear frames, provides increased bearing force capacity.

Axles
The M Series axles are designed to handle extreme applications resulting in reliable performance and durable life. The rear axle
can oscillate to ±13 degrees helping to ensure all four wheels stay on the ground providing stability even in the roughest terrain,
for excellent stability and traction.

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Productive
Work Smart and Move More.

Transmission
The 966M and 972M power trains have been improved
with the addition of a lock-up clutch torque converter
standard. These new torque converters have been
matched with the engine power and hydraulics to
improve performance and fuel efficiency. These rugged
planetary transmissions also have a new split-flow oil
system which use new multi-viscosity oil to improve
fuel economy.

Axles
In addition to aggregates, sand and gravel and batch
The right technologies fine-tuned for the right applications result in:
plants, these models are commonly used in heavy
• Improved Fluid Efficiency – Up to 5% improvement over EU Stage IIIB
construction applications where poor underfoot
products (including Diesel Exhaust Fluid consumption).
conditions make traction difficult slowing production
• High Performance across a variety of applications. and challenging job deadlines. The new on-the-fly
• Enhanced Reliability through commonality and simplicity of design. disc-type differential locks will improve tractive ability
• Maximized Uptime and Reduced Cost with world-class support from in these applications thereby increasing productivity.
the Cat dealer network. These models come standard with front axle differential
• Minimized Impact of Emission Systems – Designed to be transparent locks which are manually activated by a switch on
to the operator without requiring interaction. the floor. Optional fully automatic front and rear axle
• Durable Designs with long life to overhaul. differential locks operate by measuring differences
• Delivering Better Fuel Economy with minimized maintenance costs in wheel speeds and require no operator intervention
while providing the same great power and response. to activate. These disc-type differential locks reduce
tire scuffing compared to other traction aids further
reducing operating costs for customers.

The axles have new external caliper disc parking

brakes mounted to the input shaft of the front
axles. Since they are external, they do not have the
Hydraulics inefficiencies of enclosed wet parking brakes due to
The new ride control system now has two accumulators enabling it to brake discs running in oil nor is there any oil to change
be more effective over a greater payload range, increasing productivity reducing fuel and maintenance costs. External caliper
and operator efficiency due to a better ride. parking brakes are easily accessible for inspection
and service.
The next generation implement pump continuously and automatically
balance hydraulic loads with the machine performance desired by the
operator. Engine response is improved as is performance at higher altitudes.

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 Fuel Efficient
Engineered to Lower Your Operating Costs.

Engine and Emissions

The Cat C9.3 ACERT engine is designed for maximum
fuel efficiency and increased power density, while
meeting EU Stage IV emission standards. This engine
features innovative Cat electronics, fuel injection
process, air-management systems, aftertreatment
solution with Cat Selective Catalytic Reduction, and a
fuel efficient regeneration system. The Cat Regeneration
System automatically removes soot from the Diesel
Particulate Filter without interrupting your machine’s
work cycle.

Advanced Systems with Innovative Integration

The deep system integration of the new engine and
emissions system, power train, hydraulic system and
cooling system intelligently lower the average working Next Generation Fuel Systems
engine speeds and reduce the overall system heat Cat injection timing precisely controls the fuel injection process
loads which result in significantly increased performance through a series of carefully timed microbursts, providing more control
and fuel efficiency. The new 966M and 972M are 10% of combustion for the cleanest, most efficient fuel burn. On 966M and
more fuel efficient on average compared to the 966K 972M the High-Pressure Common Rail Fuel Systems boost performance
and 972K, they are second only to the 966M XE and and reduce soot for the C9.3 ACERT engine.
972M XE which are the class leaders in fuel efficiency.

Cat NOx Reduction System

Economy Mode The Cat NOx Reduction System (NRS) captures and cools a small
The productive economy mode automatically controls quantity of exhaust gas, then routes it back into the combustion
the engine torque and speed based on the machine’s chamber where it drives down combustion temperatures and reduces
power train load and places engine speed and torque NOx emissions.
in the most efficient operating range. The result is a
further reduction of the fuel consumption while
Aftertreatment Technologies
delivering performance similar to K Series.
To meet the additional 80% reduction in NOx emissions required
by EU Stage IV emission standards, one new system, the Selective
Catalytic Reduction (SCR), has been added to the already proven
Cat EU Stage IIIB aftertreatment solution.

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Easy to Operate
Safe. Comfortable. Efficient.

Improving operator efficiency remains a key design goal for the 966M, 966M XE,
972M and 972M XE. Ensuring operators are safe, confident in the control of their
machines, have a clean, comfortable and quiet operating environment with
controls that are intuitive and low effort all contribute to lower operator fatigue
and better performance.

Cab Access
A switch has been added to the electronic service center which unlatches the
door remotely (optional). The gas strut then swings the door open all while the
operator is safely on the ground. The angle of the steps up to the cab has been
increased to an optimal fifteen degrees enabling operators to walk up like stairs
versus climbing more vertically like a ladder. Grab handles have been repositioned
so a secure three points of contact can be maintained at all times.

Visibility
Once in the cab, the new door securely seals against the new roll formed ROPS
posts and the lower glass panel has been extended several inches to improve
visibility to the left side of the machine. New larger convex mirrors improve
visibility to the rear and integrated spot mirrors provide visibility close to both
sides of the machine.

Sound and Vibration

The Cat air suspended seat, the viscous cab mount combined with lower engine
speeds and an improved ride control system decrease noise and vibration the
operator is subjected too, allowing him to remain efficient and productive the
whole day long.

Central Display
The central display panel has a large text box, five analog gauges, and
LED warning indicators. The large text box provides in-language information
about machine operation, feature activation and system troubleshooting and
calibration. With the five large analog gauges the operator can easily identify
if key systems are within normal operating range.

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Touch Screen Display
A new multipurpose color touch screen display dramatically simplifies the
operator interface; with machine controls, rear vision camera and new fully
integrated Cat Production Measurement system. Intuitive navigation with
in-language text enables operators to modify certain machine operating
parameters and monitor machine conditions literally at the touch of
their fingers.

Control Panel
Sealed against moisture and dirt, the centralized switch panel with LED’s
provides reliability and ready access to frequently required functions, even
while wearing gloves. The ISO symbols located on each membrane switch are
molded all the way through to ensure the image will not wear off over time.

The M Series maintains the “help” feature which explains the function of
each membrane switch.

Focusing on operator efficiency, the control panel has been streamlined

to include easy to reach highly utilized machine controls. The touch screen
display enables the relocation of some expanded functions while eliminating
the need for a second switch panel for further simplicity and easy machine
operation.

Electro-Hydraulic (EH) Joystick Steering

with Force Feedback (Speed Sensitive)
Your operators will enjoy and quickly adapt to the industry
leading seat mounted EH joystick steering system, which provides
precision control and dramatically decreases operator arm fatigue.
For operators who prefer a steering wheel, an electro-hydraulic
steering wheel is available as an option.

Implement Controls (EH)

Seat mounted implement controls provide your operator with
precise control of the work tool, all while moving with the seat for
maximum comfort. In-cab programmable kick-outs and automatic
cylinder snubbing are easy to set on-the-go for tilt, lower and lift,
ideal for repeatable cycles.

Ride Control
The next generation of ride control works as a shock absorber,
improving ride quality and smoothness over rough terrain,
increasing your operator confidence, comfort and efficiency,
ensuring excellent material retention.

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Versatile
Linkage and Guard Options to Meet
Your Various Applications Needs.

Standard Z-bar Linkage Aggregate Handler Industrial and Waste Handler

The proven Z-bar linkage combines digging Aggregate packages are specialized The Industrial and Waste Packages
efficiency with excellent visibility to the offerings for specific loose aggregate offer integrated guards to preserve your
tool resulting in excellent penetration rehandling applications, such as truck machine from the harsh environment of
into the pile, high breakout forces and loading, hopper charging, stockpiling, and a scrap or waste handling application.
superior production capabilities. load and carry. Rehandling loose aggregate The machine guarding is purpose built to
is less stressful to the machine, therefore protect your machine’s major components
High Lift Linkage payloads can be increased above other and systems to ensure durability and
The optional high lift linkage offers applications by installing larger buckets, reliability.
increased hinge pin height to load more counterweights and a scale system such as
easily in a variety of applications with the Cat Production Measurement system.
any type of bucket or fork. To do so, the Cat aggregate packages
require some prerequisites in terms of
correct application, machine configuration
and conformance to Caterpillar payload
policy. Misapplication of Aggregate
Handlers may result in significant
reliability and durability risk.

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 Versatile
Do More Jobs with One Machine,
Fusion Quick Coupler and Various Work Tools.

An extensive range of work tools and bucket styles are available to customize these machines
for your operation. Work tools are available either with pin on or quick coupler interface.

Performance Series Buckets

• Load Easy, Fuel Efficient, Carry More – Performance Series Buckets utilize a system-
based approach to balance bucket shape with the machine’s linkage, weight, lift and
tilt capacities. Operators benefit from reduced dig times and better material retention;
ultimately translating into significant productivity and fuel efficiency improvements.
• Lower Operating Costs – Performance Series Buckets feature a longer floor that easily digs
through the pile and provides excellent visibility for the operators to see when the bucket
is full. Less time digging in the pile results in lower fuel consumption and improved tire
life. A unique spill guard protects the cab and linkage components from material overflow.
• Higher Productivity – Performance Series Buckets achieve higher fill factors – ranging
from 100% to 115% depending on the machine application and material type. The buckets
feature a curved side profile to maximize material retention. The optimized design results
in unsurpassed production capabilities.

Fusion Quick Coupler Unsurpassed Durability

An advanced wedging mechanism creates a
Improved Machine Performance tight, rattle-free fit. This patented lock up system
Fusion is the patented wheel loader coupler eliminates play and wear – resulting in a long
system from Caterpillar. The Fusion Coupler service life.
System provides performance virtually identical
to pin on – with all the flexibility of a quick coupler Increased Visibility Fusion™ eliminates
system. The Fusion Coupler sits back, close in to A new, open coupler frame design clears sight coupler offset...
...with
the loader arms – minimizing offset and increasing lines from the operator’s seat, making it easier substantial
improvements in
the machine’s performance. than ever before to engage and disengage center of gravity.

attachments with certainty.

No Loss of Performance
Fusion is designed to integrate the work tool Common Interface Compatibility
and the machine by pulling the coupler and tool The Fusion Coupler System not only allows one
closer in to the loader. As a result, the center of machine to use a range of work tools, but also
gravity is moved inward, towards the machine. allows one work tool to be picked up by machines
This translates to increased lifting ability when of many different sizes.
compared to machines equipped with other
coupler systems.

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Integrated Technologies
Monitor, Manage, and Enhance Job Site Operations.

Cat Connect makes smart use of technology and services to Featured Cat Connect technologies include:
improve your job site efficiency. Using the data from technology-
equipped machines, you’ll get more information and insight into Cat Connect LINK Technologies
your equipment and operations than ever before. LINK technologies wirelessly connect you to your equipment
Cat Connect technologies offer improvements in these key areas: giving you access to essential information you need to know
to run your business. Link data can give you valuable insight
into how your machine or fleet is performing so you can make
Equipment Management – increase uptime and
timely, fact-based decisions that can boost job site efficiency
reduce operating costs.
and productivity.

Productivity – monitor production and manage Product Link/VisionLink

job site efficiency. Product Link is deeply integrated into your machine to take the
guesswork out of equipment management. Easy access to timely
information like machine location, hours, fuel usage, idle time and
Safety – enhance job site awareness to keep your
event codes via the online VisionLink user interface can help you
people and equipment safe.
effectively manage your fleet and lower operating cost.

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Cat Connect PAYLOAD Technologies
PAYLOAD technologies enable accurate weight measurement of material
being loaded or hauled. Payload information is shared with loader operators
in real-time to improve productivity, reduce overloading and record both
weights and number of loads per shift.

Cat Production Measurement App

Cat Production Measurement provides on-the-go payload weighing
through the standard touch-screen display so operators can deliver exact
loads with confidence and work more efficiently. Caterpillar designed, fully
integrated, and factory-fit for high accuracy, reliability and ease of use.
Stores up to 20 material types and 50 truck IDs and records detailed
data to track productivity, including time/date, weights, cycles, and
more. An optional in-cab printer provides the driver a printed receipt
of truck payloads.

The operator can track production using the two trip counter screens on
the display. Site supervisors can wirelessly access data using the VisionLink
web portal to measure production and monitor efficiency.

Cat Connect DETECT Technologies

DETECT technologies help keep people and equipment safe by enhancing
operator awareness of the work area around the equipment, by integrating
safety features and by monitoring and reporting unsafe conditions or
equipment operation.

Rear Vision Camera

The standard rear vision camera greatly enhances visibility behind the machine
to help the operator work more safely and productively. A panoramic rear
view is automatically displayed on the new multi-function monitor during
reverse travel. As an option, a second display can be added, providing a
dedicated full-time rear view of the job site.

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Owning Costs
Proven Best Investment.

Customer Support Agreements

A Customer Support Agreement (CSA) is an arrangement between
you and your Cat dealer that helps you lower your total cost per ton.
CSAs are flexible, allowing them to be tailored to your business
needs. They can range from simple Preventive Maintenance Kits to
elaborate Total Cost Performance Guarantees. Having a CSA with
your Cat dealer enables more time for you to do what you do best –
run your business.

Monitoring Systems
Monitoring product health is key to optimizing the life of an
investment into a Cat Wheel Loader.
• Cat Product Link – Cat Product Link allows remote monitoring
of equipment to improve overall fleet management effectiveness.
Product Link is deeply integrated into machine systems. Events and
diagnostic codes, as well as hours, fuel, idle time and other detailed
information are transmitted to a secure web based application,
VisionLink. VisionLink includes powerful tools to convey information
to users and dealers, including mapping, working and idle time,
fuel level and more.
• S·O·S Services – Helps manage component life and decrease
machine downtime, increasing productivity and efficiency.
Regular fluid sampling can help track what is going on inside your
machine. Wear related problems are predictable and easily repairable.
Maintenance can be done to accommodate your schedule, resulting in
increased uptime and flexibility in maintenance repairs before failure.

Parts Availability
Caterpillar provides an unsurpassed level of personalized service
to help you work more cost effectively and efficiently. By utilizing a
worldwide parts network Cat dealers help minimize machine downtime
and save money by delivering replacement parts within 24 hours.

Resale Value
Owning quality equipment is an important factor in maintaining
resale value. Caterpillar is not only known for machines that are
better built, but provides product and dealer support to maintain
the reliability and durability of your machine.

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 Operating Costs
Save Time and Money by Working Smart.

Machine configuration, operator technique, • New External Caliper Disc Parking

and job site layout can impact fuel Brakes – Easily accessible for
consumption by as much as 30 percent. maintenance. Enabling Application Efficiency
Data from customer machines show • Lock-up-Clutch Torque Converter • Loading Bucket – Load in first gear
Cat wheel loaders are the most fuel efficient and Shift Strategy – Reduced torque and keep engine rpm low. Raise and
machines in the industry. Several features interruption increases driveline efficiency, tilt bucket smoother, with Caterpillar’s
contribute to this excellent fuel efficiency: conserving fuel. Auto 1-4 transmission multi-function capability, and do not
• New M Series EU Stage IV Engine, mode keeps engine rpm low, reducing use a “pumping” motion. Avoid lift
Hydraulics, Transmission and Ride fuel consumption while delivering lever detent and use of transmission
Control – Deep system integration optimal machine performance. neutralizer. Use programmable
results in reduced emissions, more • Machine Configuration – Select the kick-outs and automatic cylinder
productivity, lower fuel consumption, correct linkage, guarding, work tool and snubbing during repeated cycles.
without interrupting machine performance tire type based on machine application. • Loading Truck or Hopper – Do not
Further savings in fuel consumption Radial tires are preferred; ensure proper raise the work tool any higher than
can be achieved by activation of the inflation pressures. Heavier tires burn necessary. Keep engine rpm low
Economy Mode (a green leaf appears more fuel. and unload in controlled manner.
in the display) and of the Automatic Idle • Performance Series Buckets – • Idle – Set the parking brake to
Engine Shutdown System. Deliver faster fill times and better engage Engine Idle Management
• New Manual/Automatic Differential material retention, ultimately reducing System to conserve fuel.
Locks – Increase traction, reduce tire cycle times while improving productivity • Job Site Layout – Spot loading targets
scuffing compared to other traction aids, and fuel efficiency. in the right position. Avoid traveling
further reducing your operating costs. more than twice the machine length
during short cycle loading. Reduce
transport distance for load and carry
cycles by optimizing job site layout.

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Serviceable
Easy to Maintain. Easy to Service.

Engine Access 1

The Cat sloped “one-piece” tilting hood provides industry leading access to
the engine. Its design has further been improved on all M Series wheel loaders
to provide the best-in-class service access to engine, oil levels and coolant
sight gauge.

Cooling System 2

The cooling system is readily accessible for clean out and maintenance. With six
cooling fins per 25.4 mm and a perforated grill, most airborne debris entering the
system passes through the cooler cores. The hydraulic and A/C cooler cores swing
out providing easy access to both sides for cleaning. An access panel on the left
side of the cooling package swings down to provide access to the back side of the
engine coolant and Air-to-Air After Cooler (ATAAC). An optional variable pitch fan
can automatically purge the cooler cores by periodically reversing the airflow
when needed.

Service Centers
The electrical 4 and hydraulic 3 service centers provide grouped ground level 2
access to numerous features, enhancing safety and convenience for your
operators and service technicians, while reducing service time.
1
The electrical service center, located beneath the left platform, contains the
maintenance free batteries, a fuse relay panel, main disconnect switch, ground
level engine shutdown switch, hood tilt switch, and the jump start receptacle.

The hydraulic service centers are now virtually identical for the M Series product
line. This new consistent layout makes it easier for service technicians who work
on a variety of M Series models.

Hydraulic system components on the 966M, 966M XE, 972M and 972M XE are
protected by full flow and kidney-loop filtration. A filter in the hydraulic tank return 4
line filters all of the oil returning to the tank. There is also a case drain screen for
additional protection and finally, a separate kidney-loop filter with a finer micron 3
rating continuously filters smaller particles out of the system. This multilevel design
ensures the hydraulic oil is clean and thoroughly protects the rest of the hydraulic
system from contamination. A new thermal bypass valve has been added to
improve hydraulic system warm-up.

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 Sustainable
Conserving Resources.

The 966M and 972M are designed to compliment your

business plan, reduce emissions and minimize the
consumption of natural resources.
• Improved fuel efficiency – less fuel consumed results
in lower emissions.
• Machines are built with a 97% recyclability rate
(ISO 16714) to conserve valuable natural resources
and further enhance machine end of life value.
• Improved operator efficiency through enhanced visibility
and reduced noise levels.
• Link technologies enable you to collect and analyze
equipment and job site data so you can maximize
productivity and reduce costs.
• Major components are rebuildable, eliminating waste
and saving money by giving the machine and/or major
components a second life – and even a third life.

Customer Support
Unmatched Support Makes the Difference.

Renowned Cat Dealer Support

• Your Cat dealer is ready to help you every step
of the way. From new or used machine sales, to
rental or rebuild options, your Cat dealer can
provide an optimal solution to your business needs.
• Unsurpassed worldwide parts availability,
trained technicians and customer support
agreements maximize your machine uptime.
• Financing options are offered to meet a variety
of customer needs.

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966M/972M Wheel Loaders Specifications

Engine – 966M Engine – 972M

Engine Model Cat C9.3 ACERT Engine Model Cat C9.3 ACERT
Maximum Gross Power (1,800 rpm) Maximum Gross Power (1,800 rpm)
SAE J1995 232 kW (315 hp metric) SAE J1995 251 kW (341 hp metric)
Maximum Power (1,800 rpm) Maximum Power (1,800 rpm)
ISO 14396 229 kW (311 hp metric) ISO 14396 247 kW (336 hp metric)
Maximum Net Power (1,700 rpm) Maximum Net Power (1,700 rpm)
ISO 9249 206 kW (280 hp metric) ISO 9249 223 kW (303 hp metric)
Peak Gross Torque (1,200 rpm) Peak Gross Torque (1,200 rpm)
SAE J1995 1599 N·m SAE J1995 1728 N·m
Peak Torque (1,200 rpm) Peak Torque (1,200 rpm)
ISO 14396 1581 N·m ISO 14396 1710 N·m
Maximum Net Torque (1,000 rpm) Maximum Net Torque (1,000 rpm)
ISO 9249 1527 N·m ISO 9249 1654 N·m
Bore 115 mm Bore 115 mm
Stroke 149 mm Stroke 149 mm
Displacement 9.3 L Displacement 9.3 L
• Cat engine with ACERT Technology – meets EU Stage IV emission • Cat engine with ACERT Technology – meets EU Stage IV emission
standards. standards.
• The power ratings apply at the stated speed when tested under the • The power ratings apply at the stated speed when tested under the
reference conditions for the specified standards. reference conditions for the specified standards.
• The net power advertised is the power available at the flywheel • The net power advertised is the power available at the flywheel
when the engine is equipped with fan, alternator, air cleaner when the engine is equipped with fan, alternator, air cleaner
and aftertreatment. and aftertreatment.
• The gross power advertised is with the fan at maximum speed. • The gross power advertised is with the fan at maximum speed.

Buckets – 966M Buckets – 972M

Bucket Capacities 2.5-9.2 m³ Bucket Capacities 2.9-9.9 m³

Weight – 966M Weight – 972M

Operating Weight 23 220 kg Operating Weight 24 897 kg
• Weight based on a machine configuration with Michelin 26.5R25 • Weight based on a machine configuration with Michelin 26.5R25
XHA2 L3 radial tires, full fluids, operator, standard counterweight, XHA2 L3 radial tires, full fluids, operator, standard counterweight,
cold start, roading fenders, Product Link, manual diff lock/open cold start, roading fenders, Product Link, manual diff lock/open
axles (front/rear), power train guard, secondary steering, sound axles (front/rear), power train guard, secondary steering, sound
suppression and a 4.2 m3 general purpose bucket with BOCE. suppression and a 4.8 m3 general purpose bucket with BOCE.

Operating Specifications – 966M Operating Specifications – 972M

Static Tipping Load – Full 37° Turn Static Tipping Load – Full 37° Turn
With Tire Deflection 14 668 kg With Tire Deflection 16 164 kg
No Tire Deflection 15 822 kg No Tire Deflection 17 421 kg
Breakout Force 173 kN Breakout Force 196 kN
• For a machine configuration as defined under “Weight.” • For a machine configuration as defined under “Weight.”
• Full compliance to ISO 143971:2007 Sections 1 thru 6, which • Full compliance to ISO 143971:2007 Sections 1 thru 6, which
requires 2% verification between calculations and testing. requires 2% verification between calculations and testing.

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 966M/972M Wheel Loaders Specifications

Brakes Axles
Brakes Brakes meet ISO 3450 Front Fixed
standards Rear Oscillating ±13 degrees
Maximum Single-Wheel Rise and Fall 502 mm
Transmission
Forward 1 6.5 km/h Cab
Forward 2 13.0 km/h ROPS/FOPS ROPS/FOPS meet
Forward 3 23.5 km/h ISO 3471 and ISO 3449
Forward 4 40.0 km/h Level II standards
Reverse 1 7.1 km/h
Sound
Reverse 2 14.4 km/h
Reverse 3 25.9 km/h • The sound values indicated below are for specific operating
Reverse 4 39.0 km/h conditions only. Machine and operator sound levels will vary at
different engine and/or cooling fan speeds. Hearing protection may
• Maximum travel speed in standard vehicle with empty bucket be needed when the machine is operated with a cabin that is not
and standard L3 tires with 826 mm roll radius. properly maintained, or when the doors and/or windows are open
for extended periods or in a noisy environment.
Hydraulic System Exterior Sound Power Level (ISO 6395:2008) 108 LWA*
Implement Pump Type Variable Displacement *The exterior sound power level that is labeled on the machine
Piston is obtained according to the test procedures and conditions that
Implement System are specified in the European Union Directive “2000/14/EC”
Maximum Pump Output (2,200 rpm) 360 L/min as amended by “2005/88/EC,” with the cooling fan speed set
at 70% of maximum value.
Maximum Operating Pressure 31 000 kPa
Maximum Flow – 260 L/min Service Refill Capacities
Optional 3rd/4th Function
Maximum Pressure – 20 680 kPa Fuel Tank 313 L
Optional 3rd/4th Function DEF Tank 16.8 L
Hydraulic Cycle Time Cooling System 71.6 L
with Rated Payload 966M 972M Crankcase 24.5 L
Raise from Carry Position 6.1 Sec. 6.1 Sec. Transmission 58.5 L
Dump, at Maximum Raise 1.4 Sec. 1.5 Sec. Differentials and Final Drives – Front 57 L
Lower, Empty, Float Down 2.8 Sec. 3.1 Sec. Differentials and Final Drives – Rear 57 L
Total 10.3 Sec. 10.7 Sec. Hydraulic Tank 125 L

19
966M/972M Wheel Loaders Specifications

966M Dimensions
All dimensions are approximate.

19

24

23
B† 22
17† 18
14
6 5 4 15
3
2 16†
20
21
25
1

9 7 A† 13
8 10
26
11
12†

Standard Lift High Lift

1 Height to Axle Centerline 799 mm 799 mm
2 Height to Top of Hood 2818 mm 2818 mm
3 Height to Top of Exhaust Pipe 3522 mm 3522 mm
4 Height to Top of ROPS 3559 mm 3559 mm
5 Height to Top of Product Link Antenna 3582 mm 3582 mm
6 Height to Top of Warning Beacon 3810 mm 3810 mm
7 Ground Clearance 476 mm 476 mm
8 Center Line of Rear Axle to Edge of Counterweight 2180 mm 2500 mm
9 Center Line of Rear Axle to Hitch 1775 mm 1775 mm
10 Wheelbase 3550 mm 3550 mm
11 Overall Length (without bucket) 7289 mm 8109 mm
12 Shipping Length (with bucket level on ground)*† 8750 mm 9570 mm
13 Hinge Pin Height at Carry Height 630 mm 778 mm
14 Hinge Pin Height at Maximum Lift 4235 mm 4793 mm
15 Lift Arm Clearance at Maximum Lift 3643 mm 4140 mm
16 Dump Clearance at Maximum Lift and 45º Discharge*† 2991 mm 3549 mm
17 Reach at Maximum Lift and 45º Discharge*† 1353 mm 1328 mm
18 Dump Angle at Maximum Lift and Dump (on stops)* 49 degrees 48 degrees
19 Rack Back at Maximum Lift* 62 degrees 71 degrees
20 Rack Back at Carry Height* 50 degrees 49 degrees
21 Rack Back at Ground* 42 degrees 39 degrees
22 Clearance Circle (dia) to Counterweight 13 608 mm 13 608 mm
23 Clearance Circle (dia) to Outside of Tires 13 522 mm 13 522 mm
24 Clearance Circle (dia) to Inside of Tires 7706 mm 7706 mm
25 Maximum Width over Tires (unloaded) 2991 mm 2991 mm
Maximum Width over Tires (loaded) 3009 mm 3009 mm
26 Tread Width 2230 mm 2230 mm

*With 4.2 m³ general purpose pin on bucket with BOCE (see Operating Specifications for other buckets).
†Dimensions are listed in Operating Specification charts.
All height and tire related dimensions are with Michelin 26.5R25 XHA2 L3 tires (see Dimension changes – Tires Chart for other tires).

20
 966M/972M Wheel Loaders Specifications

972M Dimensions
All dimensions are approximate.

19

24

23
B† 22
17† 18
14
6 5 4 15
3
2 16†
20
21
25
1

9 7 A† 13
8 10
26
11
12†

Standard Lift High Lift Extended Capacity

1 Height to Axle Centerline 799 mm 799 mm 799 mm
2 Height to Top of Hood 2818 mm 2818 mm 2818 mm
3 Height to Top of Exhaust Pipe 3522 mm 3522 mm 3522 mm
4 Height to Top of ROPS 3559 mm 3559 mm 3559 mm
5 Height to Top of Product Link Antenna 3582 mm 3582 mm 3582 mm
6 Height to Top of Warning Beacon 3810 mm 3810 mm 3810 mm
7 Ground Clearance 476 mm 476 mm 476 mm
8 Center Line of Rear Axle to Edge of Counterweight 2500 mm 2500 mm 2500 mm
9 Center Line of Rear Axle to Hitch 1775 mm 1775 mm 1775 mm
10 Wheelbase 3550 mm 3550 mm 3550 mm
11 Overall Length (without bucket) 7774 mm 8109 mm 7609 mm
12 Shipping Length (with bucket level on ground)*† 9315 mm 9650 mm 9164 mm
13 Hinge Pin Height at Carry Height 680 mm 778 mm 631 mm
14 Hinge Pin Height at Maximum Lift 4458 mm 4793 mm 4235 mm
15 Lift Arm Clearance at Maximum Lift 3843 mm 4140 mm 3643 mm
16 Dump Clearance at Maximum Lift and 45º Discharge*† 3154 mm 3490 mm 2920 mm
17 Reach at Maximum Lift and 45º Discharge*† 1357 mm 1380 mm 1413 mm
18 Dump Angle at Maximum Lift and Dump (on stops)* 48 degrees 48 degrees 48 degrees
19 Rack Back at Maximum Lift* 56 degrees 71 degrees 62 degrees
20 Rack Back at Carry Height* 50 degrees 49 degrees 50 degrees
21 Rack Back at Ground* 41 degrees 39 degrees 42 degrees
22 Clearance Circle (dia) to Counterweight 13 608 mm 13 608 mm 13 608 mm
23 Clearance Circle (dia) to Outside of Tires 13 522 mm 13 522 mm 13 522 mm
24 Clearance Circle (dia) to Inside of Tires 7706 mm 7706 mm 7706 mm
25 Maximum Width over Tires (unloaded) 2991 mm 2991 mm 2991 mm
Maximum Width over Tires (loaded) 3009 mm 3009 mm 3009 mm
26 Tread Width 2230 mm 2230 mm 2230 mm

*Standard and High Lift are with 4.8 m³ general purpose pin on bucket with BOCE (see Operating Specifications for other buckets).
Extended Capacity is with a 4.9 m³ general purpose pin on bucket with BOCE (see Operating Specifications for other buckets).
†Dimensions are listed in Operating Specification charts.
All height and tire related dimensions are with Michelin 26.5R25 XHA2 L3 tires (see Dimension changes – Tires Chart for other tires).

21
966M/972M Wheel Loaders Specifications

Dimension Changes – Tires

Tire Brand Michelin Michelin Michelin Bridgestone Bridgestone

Tire Size 26.5R25 26.5R25 26.5R25 26.5R25 26.5R25
Tread Type L-4 L-5 L-5 L-3 L-4
Tread Pattern XLDD1 XLDD2 XMINED2 VJT VSNT
Width over Tires – Maximum (empty)* 2987 mm 2986 mm 2970 mm 2982 mm 2973 mm
Width over Tires – Maximum (loaded)* 3019 mm 3011 mm 2994 mm 3016 mm 2993 mm
Change in Vertical Dimensions (average of front and rear) 44 mm 39 mm 53 mm 15 mm 25 mm
Change in Horizontal Reach –36 mm –34 mm –32 mm –3 mm –24 mm
Change in Clearance Circle to Outside of Tires 10 mm 3 mm –14 mm 7 mm –16 mm
Change in Clearance Circle to Inside of Tires –10 mm –3 mm 14 mm –7 mm 16 mm
Change in Operating Weight (without Ballast) 420 kg 716 kg 1068 kg 164 kg 624 kg

Changes Specific to the 966M

Change in Static Tipping Load – Straight 303 kg 517 kg 771 kg 118 kg 451 kg
Change in Static Tipping Load – Articulated 271 kg 461 kg 688 kg 106 kg 402 kg

Changes Specific to the 972M

Change in Static Tipping Load – Straight 283 kg 482 kg 719 kg 110 kg 420 kg
Change in Static Tipping Load – Articulated 252 kg 429 kg 640 kg 98 kg 374 kg

Dimension Changes – Tires

Tire Brand Bridgestone Bridgestone Flexport Flexport

Tire Size 26.5R25 775/65R29 70×14×28 (26.5×25) 70×14×28 (26.5×25)
Tread Type L-5 L-3 — —
Tread Pattern VSDL VTS OTR SMOOTH
Width over Tires – Maximum (empty)* 2874 mm 3050 mm 2955 mm 2896 mm
Width over Tires – Maximum (loaded)* 2900 mm 3071 mm 2972 mm 2915 mm
Change in Vertical Dimensions (average of front and rear) 50 mm 17 mm 59 mm 52 mm
Change in Horizontal Reach –29 mm –5 mm –23 mm –13 mm
Change in Clearance Circle to Outside of Tires –109 mm 62 mm –37 mm –94 mm
Change in Clearance Circle to Inside of Tires 109 mm –62 mm 37 mm 94 mm
Change in Operating Weight (without Ballast) 1136 kg 856 kg 3287 kg 3764 kg

Changes Specific to the 966M

Change in Static Tipping Load – Straight 821 kg 618 kg 2375 kg 2719 kg
Change in Static Tipping Load – Articulated 732 kg 551 kg 2118 kg 2425 kg

Changes Specific to the 972M

Change in Static Tipping Load – Straight 764 kg 576 kg 2212 kg 2533 kg
Change in Static Tipping Load – Articulated 680 kg 513 kg 1969 kg 2255 kg
*Width over bulge and includes tire growth.
NOTE: Changes compared to:
– 966M with Michelin 26.5R25 XHA2 L3 radial tires.
– 972M with Michelin 26.5R25 XHA2 L3 radial tires.

22
 966M/972M Wheel Loaders Specifications

966M Bucket Fill Factors and Selection Chart

The bucket size must be chosen based on the density of the material and on the expected fill factor. The new Cat Performance Series Buckets with longer
floor, larger bucket opening, increased repository angle, rounded side boards and integrated spill guard, demonstrate fill factors significantly higher than
previous generation or non Cat buckets. The actual volume handled by the machine is thus often larger than the rated capacity.

Loose Material Fill Factor (%)* Material Density

Earth/Clay 115 1.5-1.7
Sand and Gravel 115 1.5-1.7
Aggregate: 25-76 mm 110 1.6-1.7
19 mm and smaller 105 1.8
Rock: 76 mm and larger 100 1.6
*As a % of ISO rated capacity.
Note: Fill Factors achieved will also depend on whether the product is washed or not washed.

Material Density kg/m3 700 800 900 1000 1100 1200 1300 1400 1500 1600 1700 1800 1900 2000 2100 2200 2300 2400 2500

Rock 3.40 m3 3.91 m3 3.40 m3

4.00 m3 4.60 m3 4.00 m3

Standard Linkage
Pin On

Material
4.20 m3 4.83 m3 4.20 m3
Handling

4.40 m3 5.06 m3 4.40 m3

Material
Handling/ 4.20 m3 4.83 m3 4.20 m3
Heavy Duty

Material
QC

4.20 m3 4.83 m3 4.20 m3

Handling

Rock 3.40 m3 3.91 m3 3.40 m3

4.00 m3 4.60 m3 4.00 m3

High Lift Linkage
Pin On

Material
4.20 m3 4.83 m3 4.20 m3
Handling

4.40 m3 5.06 m3 4.40 m3

Material
Handling/ 4.20 m3 4.83 m3 4.20 m3
Heavy Duty

Material
QC

4.20 m3 4.83 m3 4.20 m3

Handling

Light Material 7.10 m3 8.17 m3 7.10 m3

Aggregate Handler Package

4.40 m3 5.06 m3 4.40 m3

Pin On

Material
4.60 m3 5.29 m3 4.60 m3
Handling

4.80 m3 5.52 m3 4.80 m3

Material
QC

4.40 m3 5.06 m3 4.40 m3

Handling

Material Density

Bucket Fill Factors

115% 110% 105% 100% 95%

Note: All buckets are showing Bolt-On Edges.

QC = Quick Coupler

23
966M/972M Wheel Loaders Specifications

966M Operating Specifications with Buckets

Linkage Standard Linkage High Lift

Linkage
Change**

Pin/Quick Coupler
Fusion Universal
Pin On QC QC
Material Material Handling Material Material
Bucket Type Handling Heavy Duty Handling Handling
Bolt-On Bolt-On Bolt-On Bolt-On
Cutting Teeth and Cutting Cutting Cutting
Edge Type Edges Segments Edges FMT Edges Edges
Capacity – Rated m3 4.20 4.20 4.20 4.20 4.20 4.20 —
Capacity – Rated at 110% Fill Factor m3 4.62 4.62 4.62 4.62 4.62 3.80 —
Width mm 3220 3271 3220 3201 3220 3220 —
16† Dump Clearance at Maximum Lift
mm 2949 2787 2949 3001 2899 2787 559
and 45° Discharge
17† Reach at Maximum Lift and 45° Discharge mm 1245 1372 1245 1236 1296 1498 –25
Reach at Level Lift Arm and Bucket Level mm 2774 2978 2774 2731 2845 3067 404
A† Digging Depth mm 124 124 124 94 124 60 –25
12† Shipping Length (with Bucket) mm 8721 8946 8721 8653 8792 8961 825
B† Overall Height with Bucket at Maximum Lift mm 5901 5901 5901 5940 5943 6134 559
Loader Clearance Circle with Bucket
mm 15 008 15 178 15 008 14 946 15 038 15 121 484
at Carry Position
Static Tipping Load, Straight
kg 16 580 16 398 16 465 16 155 15 919 14 950 55
(With Tire Deflection)*
Static Tipping Load, Straight
kg 17 731 17 546 17 615 17 312 17 052 16 058 –32
(No Tire Deflection)*
Static Tipping Load, Articulated
kg 14 605 14 421 14 489 14 162 13 969 13 078 –128
(With Tire Deflection)*
Static Tipping Load, Articulated
kg 15 740 15 555 15 623 15 307 15 091 14 177 –187
(No Tire Deflection)*
Breakout Force kN 177 175 176 180 167 141 –15
Operating Weight* kg 23 217 23 355 23 336 23 706 23 678 23 889 1612

*Static tipping loads and operating weights shown are based on a machine configuration with Michelin 26.5R25 XHA2 L3 radial tires, full
fluids, operator, standard counterweight, cold start, roading fenders, Product Link, manual diff lock/open axles (front/rear), power train
guard, secondary steering and sound suppression.
**Maximum values.
(With Tire Deflection) Full compliance to ISO 14397-1 (2007) Sections 1 thru 6, which requires 2% verification between calculations and testing.
(No Tire Deflection) Compliance to ISO 14397-1 (2007) Sections 1 thru 5.
†Illustration shown with Dimension charts.
FMT = Flush Mounted Teeth
QC = Quick Coupler

24
 966M/972M Wheel Loaders Specifications

966M Operating Specifications with Buckets

Linkage Standard Linkage High Lift

Linkage
Change**
Pin/Quick Coupler

Pin On
Material Handling Material Rock
Bucket Type (Roading) Handling (V-Edge)
Bolt-On Bolt-On Bolt-On
Cutting Cutting Teeth and Cutting Teeth and
Edge Type Edges FMT Edges Segments Edges Segments
Capacity – Rated m3 4.20 4.20 4.40 4.40 3.40 3.40 —
Capacity – Rated at 110% Fill Factor m3 3.70 3.56 4.84 4.84 3.74 3.74 —
Width mm 2995 3000 3220 3271 3252 3252 —
16† Dump Clearance at Maximum Lift
mm 2969 3020 2921 2758 3124 3026 559
and 45° Discharge
17† Reach at Maximum Lift and 45° Discharge mm 1406 1393 1274 1401 1419 1541 –25
Reach at Level Lift Arm and Bucket Level mm 2854 2811 2814 3018 2783 2939 405
A† Digging Depth mm 124 94 124 124 68 68 –25
12† Shipping Length (with Bucket) mm 8801 8733 8761 8986 8715 8876 829
B† Overall Height with Bucket at Maximum Lift mm 5939 5939 5931 5931 5845 5845 559
Loader Clearance Circle with Bucket
mm 14 842 14 801 15 028 15 199 15 058 15 144 486/470
at Carry Position
Static Tipping Load, Straight
kg 16 858 16 957 16 501 16 318 17 075 17 006 –62/58
(With Tire Deflection)*
Static Tipping Load, Straight
kg 18 022 18 129 17 657 17 471 18 262 18 191 –145/–7
(No Tire Deflection)*
Static Tipping Load, Articulated
kg 14 889 14 979 14 527 14 343 15 033 14 963 –220/–111
(With Tire Deflection)*
Static Tipping Load, Articulated
kg 16 034 16 132 15 668 15 481 16 204 16 133 –288/–163
(No Tire Deflection)*
Breakout Force kN 168 173 171 170 186 185 –15
Operating Weight* kg 22 848 22 833 23 270 23 408 24 007 24 059 1612

*Static tipping loads and operating weights shown are based on a machine configuration with Michelin 26.5R25 XHA2 L3 radial tires, full
fluids, operator, standard counterweight, cold start, roading fenders, Product Link, manual diff lock/open axles (front/rear), power train
guard, secondary steering and sound suppression.
**Maximum values (Rock/Other Buckets).
(With Tire Deflection) Full compliance to ISO 14397-1 (2007) Sections 1 thru 6, which requires 2% verification between calculations and testing.
(No Tire Deflection) Compliance to ISO 14397-1 (2007) Sections 1 thru 5.
†Illustration shown with Dimension charts.
FMT = Flush Mounted Teeth

25
966M/972M Wheel Loaders Specifications

966M Operating Specifications with Buckets – Aggregate Handler

Linkage Aggregate Handler

Pin/Quick Coupler
Fusion Universal
Pin On QC QC
Material Light Material Material
Bucket Type Handling Material Handling Handling
Bolt-On Bolt-On Bolt-On Bolt-On Bolt-On Bolt-On
Cutting Cutting Cutting Cutting Cutting Cutting
Edge Type Edges Edges Edges Edges Edges Edges
Capacity – Rated m3 4.40 4.60 4.80 7.10 4.40 4.40
Capacity – Rated at 110% Fill Factor m3 4.84 5.06 5.28 7.81 4.84 4.00
Width mm 3220 3220 3220 3447 3220 3220
16† Dump Clearance at Maximum Lift
mm 2921 2893 2865 2625 2872 2841
and 45° Discharge
17† Reach at Maximum Lift and 45° Discharge mm 1274 1302 1330 1548 1323 1622
Reach at Level Lift Arm and Bucket Level mm 2814 2854 2894 3217 2884 3104
A† Digging Depth mm 124 124 124 140 124 60
12† Shipping Length (with Bucket) mm 8809 8849 8889 9224 8879 9046
B† Overall Height with Bucket at Maximum Lift mm 5931 5982 6023 6071 5973 6183
Loader Clearance Circle with Bucket
mm 15 028 15 048 15 068 15 455 15 058 15 142
at Carry Position
Static Tipping Load, Straight
kg 18 077 18 013 17 938 17 508 17 397 16 505
(With Tire Deflection)*
Static Tipping Load, Straight
kg 19 386 19 329 19 260 18 881 18 687 17 789
(No Tire Deflection)*
Static Tipping Load, Articulated
kg 15 861 15 799 15 726 15 301 15 209 14 390
(With Tire Deflection)*
Static Tipping Load, Articulated
kg 17 158 17 103 17 036 16 663 16 492 15 670
(No Tire Deflection)*
Breakout Force kN 171 166 161 129 162 138
Operating Weight* kg 23 965 24 000 24 046 24 223 24 427 24 592

*Static tipping loads and operating weights shown are based on a machine configuration with Michelin 26.5R25 XHA2 L3 radial tires, full
fluids, operator, aggregate counterweight, cold start, roading fenders, Product Link, manual diff lock/open axles (front/rear), power train
guard, secondary steering and sound suppression. If a rock bucket is added, those values are with Michelin 26.5R25 XLDD2 L5 tires.
(With Tire Deflection) Full compliance to ISO 14397-1 (2007) Sections 1 thru 6, which requires 2% verification between calculations and testing.
(No Tire Deflection) Compliance to ISO 14397-1 (2007) Sections 1 thru 5.
†Illustration shown with Dimension charts.
QC = Quick Coupler

26
 966M/972M Wheel Loaders Specifications

972M Bucket Fill Factors and Selection Chart

The bucket size must be chosen based on the density of the material and on the expected fill factor. The new Cat Performance Series Buckets with longer
floor, larger bucket opening, increased repository angle, rounded side boards and integrated spill guard, demonstrate fill factors significantly higher than
previous generation or non Cat buckets. The actual volume handled by the machine is thus often larger than the rated capacity.

Loose Material Fill Factor (%)* Material Density

Earth/Clay 115 1.5-1.7
Sand and Gravel 115 1.5-1.7
Aggregate: 25-76 mm 110 1.6-1.7
19 mm and smaller 105 1.8
Rock: 76 mm and larger 100 1.6
*As a % of ISO rated capacity.
Note: Fill Factors achieved will also depend on whether the product is washed or not washed.

Material Density kg/m3 700 800 900 1000 1100 1200 1300 1400 1500 1600 1700 1800 1900 2000 2100 2200 2300 2400 2500

Rock 4.00 m3 4.60 m3 4.00 m3

4.60 m3 5.29 m3 4.60 m3

Material
4.80 m3 5.52 m3 4.80 m3
Handling
Pin On

5.00 m3 5.75 m3 5.00 m3

Standard Linkage

4.60 m3 5.29 m3 4.60 m3

Material
Handling/ 4.80 m3 5.52 m3 4.80 m3
Heavy Duty

5.00 m3 5.75 m3 5.00 m3

4.60 m3 5.29 m3 4.60 m3

Quick Coupler

Material
4.80 m3 5.52 m3 4.80 m3
Handling/

5.00 m3 5.75 m3 5.00 m3

Material Density

Bucket Fill Factors

115% 110% 105% 100% 95%

Note: All buckets are showing Bolt-On Edges.

27
966M/972M Wheel Loaders Specifications

972M Bucket Fill Factors and Selection Chart

The bucket size must be chosen based on the density of the material and on the expected fill factor. The new Cat Performance Series Buckets with longer
floor, larger bucket opening, increased repository angle, rounded side boards and integrated spill guard, demonstrate fill factors significantly higher than
previous generation or non Cat buckets. The actual volume handled by the machine is thus often larger than the rated capacity.

Loose Material Fill Factor (%)* Material Density

Earth/Clay 115 1.5-1.7
Sand and Gravel 115 1.5-1.7
Aggregate: 25-76 mm 110 1.6-1.7
19 mm and smaller 105 1.8
Rock: 76 mm and larger 100 1.6
*As a % of ISO rated capacity.
Note: Fill Factors achieved will also depend on whether the product is washed or not washed.

Material Density kg/m3 700 800 900 1000 1100 1200 1300 1400 1500 1600 1700 1800 1900 2000 2100 2200 2300 2400 2500

4.80 m3 5.52 m3 4.80 m3

Material
5.00 m3 5.75 m3 5.00 m3
Handling

5.20 m3 5.98 m3 5.20 m3

Pin On

4.60 m3 5.29 m3 4.60 m3

4.80 m3 5.52 m3 4.80 m3

Material
High Lift Linkage

Handling/
Heavy Duty
5.00 m3 5.75 m3 5.00 m3

5.20 m3 5.98 m3 5.20 m3

4.60 m3 5.29 m3 4.60 m3

Quick Coupler

4.80 m3 5.52 m3 4.80 m3

Material
Handling
5.00 m3 5.75 m3 5.00 m3

5.20 m3 5.98 m3 5.20 m3

Material
4.80 m3 5.52 m3 4.80 m3
EC Linkage

Handling
Pin On

Material
Handling/ 4.80 m3 5.52 m3 4.80 m3
Heavy Duty

Material Density

Bucket Fill Factors

115% 110% 105% 100% 95%

Note: All buckets are showing Bolt-On Edges.

EC = Extended Capacity

28
 966M/972M Wheel Loaders Specifications

972M Operating Specifications with Buckets

Linkage Standard Linkage High Lift

Linkage
Change**

Pin/Quick Coupler
Fusion Universal
Pin On QC QC
Material Material Material
Bucket Type Handling Handling Handling
Bolt-On Bolt-On Bolt-On Bolt-On
Cutting Teeth and Cutting Teeth and Cutting Cutting
Edge Type Edges Segments Edges Segments Edges Edges
Capacity – Rated m3 4.80 4.80 5.00 5.00 4.60 4.60 —
Capacity – Rated at 110% Fill Factor m3 5.28 5.28 5.50 5.50 5.06 5.06 —
Width mm 3220 3271 3220 3271 3220 3220 —
16† Dump Clearance at Maximum Lift
mm 3099 2936 3070 2908 3069 2954 336
and 45° Discharge
17† Reach at Maximum Lift and 45° Discharge mm 1272 1399 1300 1427 1301 1507 23
Reach at Level Lift Arm and Bucket Level mm 3009 3214 3049 3254 3050 3277 274
A† Digging Depth mm 103 103 103 103 103 39 –5
12† Shipping Length (with Bucket) mm 9310 9534 9350 9574 9351 9529 338
B† Overall Height with Bucket at Maximum Lift mm 6193 6193 6223 6223 6199 6439 336
Loader Clearance Circle with Bucket
mm 15 213 15 391 15 235 15 414 15 231 15 332 337
at Carry Position
Static Tipping Load, Straight
kg 18 380 18 196 18 306 18 121 17 763 16 413 –1598
(With Tire Deflection)*
Static Tipping Load, Straight
kg 19 613 19 425 19 545 19 357 18 970 17 566 –1763
(No Tire Deflection)*
Static Tipping Load, Articulated
kg 16 050 15 864 15 977 15 790 15 463 14 230 –1429
(With Tire Deflection)*
Static Tipping Load, Articulated
kg 17 288 17 101 17 222 17 034 16 679 15 398 –1608
(No Tire Deflection)*
Breakout Force kN 196 195 191 189 191 160 –7
Operating Weight* kg 24 977 25 114 25 026 25 164 25 409 25 690 85

*Static tipping loads and operating weights shown are based on a machine configuration with Michelin 26.5R25 XHA2 L3 radial tires, full
fluids, operator, standard counterweight, cold start, roading fenders, Product Link, manual diff lock/open axles (front/rear), power train
guard, secondary steering and sound suppression.
**Maximum values.
(With Tire Deflection) Full compliance to ISO 14397-1 (2007) Sections 1 thru 6, which requires 2% verification between calculations and testing.
(No Tire Deflection) Compliance to ISO 14397-1 (2007) Sections 1 thru 5.
†Illustration shown with Dimension charts.
QC = Quick Coupler

29
966M/972M Wheel Loaders Specifications

972M Operating Specifications with Buckets

Linkage Standard Linkage High Lift

Linkage
Change**
Pin/Quick Coupler

Pin On
Material Handling Rock
Bucket Type Heavy Duty (V-Edge)
Bolt-On Bolt-On
Cutting Cutting Teeth and
Edge Type Edges FMT Edges FMT Segments
Capacity – Rated m3 4.80 4.80 5.00 4.97 4.00 —
Capacity – Rated at 110% Fill Factor m3 5.28 5.28 5.50 5.47 4.40 —
Width mm 3220 3294 3220 3294 3350 —
16† Dump Clearance at Maximum Lift
mm 3099 2933 3070 2911 3160 336
and 45° Discharge
17† Reach at Maximum Lift and 45° Discharge mm 1272 1476 1300 1497 1547 23
Reach at Level Lift Arm and Bucket Level mm 3009 3271 3049 3301 3171 274
A† Digging Depth mm 103 78 103 78 50 –5
12† Shipping Length (with Bucket) mm 9310 9551 9350 9581 9472 338
B† Overall Height with Bucket at Maximum Lift mm 6193 6234 6234 6265 6057 335
Loader Clearance Circle with Bucket
mm 15 213 15 405 15 235 15 422 15 452 339
at Carry Position
Static Tipping Load, Straight
kg 18 233 17 921 18 151 17 857 18 317 –1583
(With Tire Deflection)*
Static Tipping Load, Straight
kg 19 464 19 161 19 388 19 101 19 562 –1747
(No Tire Deflection)*
Static Tipping Load, Articulated
kg 15 901 15 570 15 820 15 507 15 920 –1416
(With Tire Deflection)*
Static Tipping Load, Articulated
kg 17 139 16 820 17 065 16 761 17 177 –1593
(No Tire Deflection)*
Breakout Force kN 196 200 190 195 193 –7
Operating Weight* kg 25 121 25 506 25 176 25 550 26 189 85

*Static tipping loads and operating weights shown are based on a machine configuration with Michelin 26.5R25 XHA2 L3 radial tires, full
fluids, operator, standard counterweight, cold start, roading fenders, Product Link, manual diff lock/open axles (front/rear), power train
guard, secondary steering and sound suppression.
**Maximum values.
(With Tire Deflection) Full compliance to ISO 14397-1 (2007) Sections 1 thru 6, which requires 2% verification between calculations and testing.
(No Tire Deflection) Compliance to ISO 14397-1 (2007) Sections 1 thru 5.
†Illustration shown with Dimension charts.
FMT = Flush Mounted Teeth

30
 966M/972M Wheel Loaders Specifications

972M Operating Specifications with Buckets

Linkage Extended Capacity Linkage

Pin/Quick Coupler

Pin On
Material Material Handling
Bucket Type Handling Heavy Duty
Bolt-On Teeth and Bolt-On Teeth and
Edge Type Cutting Edges Segments Cutting Edges Segments
Capacity – Rated m3 4.80 4.80 4.80 4.80
Capacity – Rated at 110% Fill Factor m3 5.28 5.28 4.40 4.40
Width mm 3220 3271 3220 3271
16† Dump Clearance at Maximum Lift
mm 2876 2713 2876 2713
and 45° Discharge
17† Reach at Maximum Lift and 45° Discharge mm 1320 1446 1320 1446
Reach at Level Lift Arm and Bucket Level mm 2879 3083 2879 3083
A† Digging Depth mm 123 123 123 123
12† Shipping Length (with Bucket) mm 9145 9370 9145 9370
B† Overall Height with Bucket at Maximum Lift mm 5971 5971 5971 5971
Loader Clearance Circle with Bucket
mm 15 061 15 232 15 061 15 232
at Carry Position
Static Tipping Load, Straight
kg 19 998 19 813 19 851 19 665
(With Tire Deflection)*
Static Tipping Load, Straight
kg 21 453 21 263 21 303 21 113
(No Tire Deflection)*
Static Tipping Load, Articulated
kg 17 500 17 312 17 351 17 163
(With Tire Deflection)*
Static Tipping Load, Articulated
kg 18 944 18 754 18 793 18 603
(No Tire Deflection)*
Breakout Force kN 207 206 207 205
Operating Weight* kg 24 769 24 907 24 913 25 051

*Static tipping loads and operating weights shown are based on a machine configuration with Michelin 26.5R25 XHA2 L3 radial tires, full
fluids, operator, standard counterweight, cold start, roading fenders, Product Link, manual diff lock/open axles (front/rear), power train
guard, secondary steering and sound suppression.
**Maximum values.
(With Tire Deflection) Full compliance to ISO 14397-1 (2007) Sections 1 thru 6, which requires 2% verification between calculations and testing.
(No Tire Deflection) Compliance to ISO 14397-1 (2007) Sections 1 thru 5.
†Illustration shown with Dimension charts.

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966M/972M Standard Equipment

Standard Equipment
Standard equipment may vary. Consult your Cat dealer for details.
OPERATOR ENVIRONMENT • With following warning indicators: • Axles, manually actuated differential lock
• Cab, pressurized and sound suppressed – Regeneration front axle, open differential rear axle
(ROPS/FOPS) – Temperature: axle oil, engine intake • Axles, ecology drains
• Viscous mounts manifold • Brakes, full hydraulic enclosed wet-disc
• Multi-function 18 cm color LCD touch- – Pressure: engine oil, fuel pressure hi/low, with Integrated Braking System (IBS)
screen display for rear vision camera primary steering oil, service brake oil • Brake wear indicators
image display (reverse travel activated) – Battery voltage hi/low • Parking brake, disc and caliper
and machine status, setting and health – Engine air filter restriction • Fan, radiator, electronically controlled,
parameters – Hydraulic oil filter restriction hydraulically driven, temperature sensing,
• EH controls, SAL (single axis lever) lift – Hydraulic oil low on demand
and tilt function • Radiator, high debris with wider fin spacing
– Parking brake
• Steering, EH joystick, speed sensing
– DEF low level
with force feedback LINKAGE
– Transmission filter bypass
• Radio ready (entertainment) includes • Linkage, Z-bar, cast crosstube/tilt lever
antenna, speakers and converter • Kickout, lift and tilt, automatic
(12V, 10-amp) ELECTRICAL AND LIGHTING
• Batteries (2), maintenance free 1,400 CCA (adjustable in cab)
• Air conditioner, heater, and defroster
(auto temp and fan) • Ignition key; start/stop switch
HYDRAULICS
• EH parking brake • Starter, electric, heavy duty
• Hydraulic system, load sensing
• Beverage holders (2) with storage • Starting and charging system (24V)
• Steering, load sensing
compartment for cell phone/MP3 player • Lighting system:
• Ride control, 2V
• Bucket/work tool function lockout – Four halogen work lights (cab mounted)
• Remote diagnostic pressure taps
• Coat hook (2) – Two front halogen roading lights
(with signals) • Hoses, Cat XT
• Cab air filter
– Two halogen rear vision lights • Couplings, Cat O-ring face seal
• Ergonomic cab access ladders and handrails
(hood mounted) • Hydraulic oil cooler (swing out)
• Horn, electric
– Two rear LED position/stop/turn • Oil sampling valves
• Light, two dome (cab)
signal lights
• Mirrors, rearview external with integrated FLUIDS
spot mirrors • Alarm, back-up
• Alternator, 145-amp brushed • Premixed extended life coolant with freeze
• Post mounted membrane 16 switch keypad protection to –34° C
• 2 receptacles, 12V • Main disconnect switch
• Seat, Cat Comfort (cloth) air suspension • Emergency engine shutdown switch
OTHER STANDARD EQUIPMENT
• Seat belt, 51 mm retractable, with indicator • Receptacle start (cables not included)
• Hood, non-metallic power tilting
• Sun visor, front • Secondary steering
with rear clamshell
• Wet-arm wipers/washers front and rear, • Service centers (electrical and hydraulic)
intermittent front wiper CAT CONNECT TECHNOLOGIES
• Platform, window washing
• Window, sliding (left and right sides) • Link technologies: Product Link
• Auto idle shutdown
• Cab tie-off • Detect technologies: rear vision camera
• Fenders, steel front with mud-flap/
rear with extension
COMPUTERIZED MONITORING SYSTEM POWER TRAIN
• Ecology drains for engine, transmission,
• With following gauges: • Engine, Cat 9.3 ACERT – meets
and hydraulics
EU Stage IV emission standards
– Speedometer/tachometer • Ether aid ready
• Cat Clean Emissions Module (CEM) with
– Digital gear range indicator • Grill, airborne debris
Diesel Particulate Filter (DPF) and remote
– Diesel Exhaust Fluid (DEF) level Diesel Exhaust Fluid (DEF) tank and pump • Filters: fuel, engine air, engine oil,
– Temperature: engine coolant, hydraulic • Fuel priming pump (electric) hydraulic oil, transmission
oil, transmission oil • Fuel cooler
• Fuel/water separator
– Fuel level • Grease zerks
• Precleaner, engine air intake
• Economy Mode (selectable) • Hitch, drawbar with pin
• Transmission, automatic planetary • Precleaner rain cap
power shift (4F/4R) • Sight gauges: engine coolant, hydraulic oil,
• Torque converter, locking clutch and transmission oil level
with free wheel stator • Toolbox
• Switch, transmission neutralizer lockout • Vandalism protection caplocks

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 966M/972M Optional Equipment

Optional Equipment
Optional equipment may vary. Consult your Cat dealer for details.
OPERATOR ENVIRONMENT STARTERS, BATTERIES, AND ALTERNATORS WORK TOOLS
• Door, remote opening system • Cold start – 240V • Performance Series buckets
• Cover, HVAC metallic • Fusion quick coupler
• EH controls, SAL 3rd function CAT CONNECT TECHNOLOGIES • Forks, pallet
– Additional roller switch for 4th function • Link technologies: VIMS™ • Forks, logging
• EH controls, joystick lift and tilt • Payload technologies:
– Additional integrated roller switches – Aggregate Autodig HYDRAULICS
for 3rd and 4th functions – Cat Production Measurement • 3rd function with Ride Control
• Filter, carbon fresh air – Printer, Cat Production Measurement • 4th function with Ride Control
• Mirrors, heated rearview external • Detect technologies: dedicated display for • Autolube
with integrated spot mirrors rear vision camera, full-time activation
• Precleaner, HVAC • Machine Security System FLUIDS
• Precleaner, HVAC (RESPA) • Premixed extended life coolant with freeze
• Radio, AM/FM/CD/USB/MP3 Bluetooth POWER TRAIN protection to –50° C
• Radio, CB ready • Axles • Bio-degradable oil, Cat Hydo
• Seat, heated air suspension – Automatic front/rear differential locks
• Seat belt, 4 point harness, with indicator – Axle oil cooler OTHER OPTIONAL EQUIPMENT
• Steering, EH wheel with directional – Extreme temperature seals • Fenders, roading
FNR shifter and gear selector – Seal guards • Guard, power train
– Additional FNR switch near • Fan, VPF (variable pitch fan), automatic • Guard, rear radiator grill
implement controls and manual control • Oil change, high speed engine
• Roof, metallic • Radiator, high ambient capability • Precleaner, turbine
• Sun visor, rear with lower fan spacing • Precleaner, trash
• Windows, rubber mounted
• Windows, with front guard LINKAGE OTHER OPTIONAL CONFIGURATIONS
• Windows, with heavy duty front guard • High lift • Aggregate Handler
• Windows, with full guards front, • Forestry (966 only) • Industrial and Waste Handler
rear and sides • Extended capacity (972 only) • Forestry (966M)
• Quick coupler ready • Steel Mill (972M)
ELECTRICAL AND LIGHTING
• Four additional halogen cab mounted
work lights or;
• Four additional HID cab mounted
work lights
• LED front and rear roading lights
• Speed limiter – 20 km/h

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Notes

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Notes

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For more complete information on Cat products, dealer services, and industry solutions, visit us on the web AEHQ7115 (05-2014)
at www.cat.com (Europe)

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Materials and specifications are subject to change without notice. Featured machines in photos may include
additional equipment. See your Cat dealer for available options.

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