From United Arab Emirates

HASSAN
GHIAS
CUSTOMER SERVICES

C O N TA C T S WORK EXPERIENCE

+971-522445101 OCT 2023 CUSTOMER SERVICES

DEC 2023 EXPO CITY Center | Dubai, UAE
[email protected]
• Expertly managed the load zone for school bus opera ons at Expo
Dubai, United Arab Emirates COP28, ensuring **safe** and **efficient** passenger flow.
• Delivered **excep onal customer service**, promptly addressing
inquiries and fostering a posi ve experience for visitors and bus
personnel.
ABOUT ME • Maintained **high safety standards** specific to Expo COP28
through regular checks and protocol enforcement, securing a well-
organized load zone.
• Provided **warm welcomes** and **direc onal assistance** to
I am on the hunt for a dynamic work se ng Expo COP28 guests, enhancing their overall event experience.
that thrives on innova on and con nuous • Supported various departments opera onally, showcasing
learning. My goal is to immerse myself in a
**versa lity** and **team collabora on**.
role that not only sparks crea vity but also
offers a pla orm for exposure to • Compiled detailed notes and reports, effec vely communica ng
groundbreaking ideas, fostering both my cri cal informa on to supervisors.
personal and professional development. I
am eager to contribute to an environment
that values challenge and growth, and I am
ready to leverage my skills to make a OCT 2022 WAREHOUSE ASSOCIATE
meaningful impact. Amazon Fulfillment Centre | Dubai, UAE
AUG 2023

• Efficiently picked and prepared orders to meet customer demands,

ensuring accuracy and mely shipment.
• Conducted thorough inspec ons of returned items, assessing their
SKILLS condi on for resale and ensuring presentable repackaging.
• Accurately tagged and labeled merchandise, maintaining organized
inventory.
Microsot Office • Commi ed to safety excellence, consistently adhered to protocols
to maintain a 100% compliance record.

communica on and learning

JAN 2017 CUSTOMER SUPPORT SERVICES/ REAL ESTATE AGENT

Human Resources
JAN 2021 ZAMEEN.COM | Islamabad, Pakistan

• Offer expert market condi on insights and facilitate client

Management
naviga on throughout the property acquisi on journey.
• Successfully introduced over 250 high-poten al clients to
warehouse opera ons Zameen.com, enhancing the customer base.

JAN 2017 ADMINISTRATOR STORE & RECORD KEEPER

JAN 2020 Na onal Highway Founda on | Islamabad, Pakistan
LANGUAGES
• Streamlined inventory management by conduc ng precise monthly
audits, bolstering cost control measures.
English
• Implemented proac ve low stock no fica ons to ensure mely
inventory replenishment.
• Collaborated with management to swi ly address and rec fy
Urdu / Hindi
pricing discrepancies.
• Op mized office efficiency through robust administra ve support.
Arabic • Fostered effec ve communica on by managing phone
correspondence and orchestra ng mee ng schedules.
• Provided outstanding visitor service, enhancing overall office
hospitality.

COURSES
JAN 2006 ADMINISTRATION ASSISTANT
TOEFL JAN 2015 Na onal Highway Founda on | Islamabad, Pakistan
JAN 2003 - DEC 2003
• Streamlined administra ve func ons, including invoice prepara on
and database management, to support the Office Manager.
IELTS
• Facilitated compliance by preparing essen al documenta on for
A.E.O
Na onal Highway Founda on and NHF Housing (Pvt) Limited audits.
JAN 2013
• Coordinated with the Office Manager to execute plot transfers,
ensuring adherence to policy and securing approval from the
CERTIFICATE OF APPRECIATION Managing Director, NHF.
COP28 Dubai • Contributed to financial integrity by assis ng with annual audits
DEC 2023 and maintaining me culous financial files and records.

E D U C AT I O N

2005 B,COM (IT)

The University of Punjab | Islamabad, Pakistan