Audit Report (SA2)

Organisation: International Environmental Technologies (INTECH)

Audits (ZA): ER 0147

Master Data of Organisation

Name of Organisation International Environmental Technologies (INTECH)
Name of corporate group NA
(in case of multi site organization only)

Street Mivida B. Park B2, 90 Southern St. 5 th Settlement, New Cairo,

Postcode / Town / Country Cairo, Egypt

Contact Eng. Mohamed El Kattan
E-Mail [email protected]
Phone 00201007333672
System documentation: Integrated Management System Rev. 3 dated 01.01.2019
(Revision / Issue)
Shift operation No Shift Operation
Language Arabic & English
Peculiarities None

Multi Site Organisation

Selection of sites to be audited by sampling procedure Yes No n.a.
An adequate listing of all sites in the scope(s) including all valid and relevant information in each Yes n.a.
case is part of the audit file

Audit profile
Contract ID (ZE): 55490230
Standards under contract / ISO 9001:2015 ISO 14001:2015
Audit type nd
2 Surveillance Audit 2nd Surveillance Audit
Transition audit Transition audit
ISO 45001:2018
2nd Surveillance Audit
Transition audit
Surveillance mode Yearlly Surveilllance
Audit team leader Basem Nabil (BN)
E-Mail Audit team leader [email protected]
Audit team Mohamed Abdelaziz (MA)
Technical expert Shehata Dorra (SD)
Trainee None
Observer None

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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

Audited Standards
ISO 9001:2015 SA2
Certificate ID (TP): 4410021370041 Valid until: 08.01.2024
Scope: Design, Supply, Construction, Installation, Operation & Maintenance of Potable & Sewage
Water Treatment Plants and Desalination Plants
Industry / Sector (EA, TB, …) EAC: 27, 28, 39 NACE: 36, 41.2, 37
Non-applicability of chapters: None
No. of considered persons: 731 No. of sites (incl. HQ): 1
Lead auditor: Basem Nabil Audit ID (ZA): ER 0147
ISO 14001:2015 SA2
Certificate ID (TP): 4410421370041 Valid until: 08.01.2024
Scope: Design, Supply, Construction, Installation, Operation & Maintenance of Potable & Sewage
Water Treatment Plants and Desalination Plants
Industry / Sector (EA, TB, …) EAC: 27, 28, 39 NACE: 36, 41.2, 37
Non-applicability of chapters: None
No. of considered persons: 731 No. of sites (incl. HQ): 1
Lead auditor: Basem Nabil Audit ID (ZA): ER 0147
ISO 45001:2018 SA2
Certificate ID (TP): 4412621370041 Valid until: 08.01.2024
Scope: Design, Supply, Construction, Installation, Operation & Maintenance of Potable & Sewage
Water Treatment Plants and Desalination Plants
Industry / Sector (EA, TB, …) EAC: 27, 28, 39 NACE: 36, 41.2, 37
Non-applicability of chapters None
No. of considered persons: 731 No. of sites (incl. HQ): 1
Lead auditor: Basem Nabil Audit ID (ZA): ER 0147

Definition of unit for duration and time

Applied unit D One audit day covers
a 8 audit hours y s

Audit Details
Sites Head Office + Temporary Site
Audit date 01-04.01.2023
Audit duration 7.89 person Days on site (incl. remote locations as applicable) inclusive
0,00 person Days on site for audit stage 1 (separate report)

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Audit Report (SA2)
Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

Application of methods and tools in remote auditing

Conducted as a remote audit No Partly Total
MS Teams Cisco WebEx Zoom

Technologies used for the remote audit Other on request of client:

In this case, client takes over the responsibility for any required
activity in information security.

Details about the remote audit (if applicable)

The audit was performed applying technology for information and communication (“remote”) at 0%.
Effectiveness and efficiency of the remote-part was ensured by

experienced application of engaged technology;

the consecutive processing of the single sessions with the individual units;

the online interviews with different people from diverse units and various hierarchical levels;

the separation of the audit team in individual online sessions;

reviewing an adequate sample of documented processes and/or information;

the discussion of appropriate charts, diagrams, slides or any other relevant information;

the presentation and discussion of photos, videos and audios of issues, being prepared on detailed guidance
and governance of the audit team.
Details about reviewed information or documents, interviewed persons, content of videos & photos etc. are
recorded in the report or (handwritten) notes.
If the audit was performed partly remote, the corresponding sessions are identified unambiguously in the audit
plan.

Distribution/Confidentiality/Rights of ownership/Limitations/Responsibilities
This report is sent to the certification body or bodies, the members of the audit team and the audit representative of the
organisation. All documents (such as this report) regarding the certification procedure are treated confidentially by the audit team
and the certification body. This audit report remains the property of the certification body.
An audit is a procedure based on the principle of random sampling and cannot cover each detail of the management system.
Therefore nonconformities of weaknesses may still exist which were not expressly mentioned by the auditors in the final meeting
or in the audit report.
The responsibility for continuous effective operation of the management system always rests solely with the audited and certified
organisation.
Salvo clause:
The audit report will be left to the organisation at the end of the audit - subject to approval by the certification body. The
independent veto process may cause modifications or additions. In these cases a modified revision will be sent to the audited
organisation.

Annex/Enclosures
Annex/ Questionaire(s) / Checklist(s)
corresponding audit documentation Additional annexes, number

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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

Table of Results
Audit results
ISO 9001:2015 ISO 14001:2015 ISO 45001:2018
Clause Rslt.* Clause Rslt.* Clause Rslt.* Clause Rslt.*

4.1 1 4.1 1 4.1 1

4.2 1 4.2 1 4.2 1
4.3 1 4.3 1 4.3 1
4.4 1 4.4 1 4.4 1
5.1 1 5.1 1 5.1 1
5.2 1 5.2 1 5.2 1
5.3 1 5.3 1 5.3 1
6.1 2 6.1 3&2 5.4 1
6.2 2 6.2 2 6.1 2
6.3 1 7.1 1 6.2 2
7.1 3 7.2 1 7.1 1
7.2 1 7.3 1 7.2 1
7.3 1 7.4 1 7.3 1
7.4 1 7.5 1 7.4 1
7.5 1 8.1 2 7.5 1
8.1 1 8.2 1 8.1 2
8.2 1 9.1 1 8.2 1
8.3 1 9.2 2 9.1 1
8.4 3 9.3 1 9.2 2
8.5 3&2 10.1 1 9.3 1
8.6 1 10.2 1 10.1 1
8.7 1 10.3 1 10.2 1
9.1 1 10.3 1
9.2 2
9.3 1
10.1 1
10.2 1
10.3 1

Additional requirements in accordance to ISO 17021:2015 Erg.*

 internal audits and management review 1
 review of actions taken on nonconformities identified in previous audit 1
 responsiveness to complaints 1
 effectiveness of the management system with regard to fulfilment of objectives 1

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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

Table of Results
Audit results
ISO 9001:2015 ISO 14001:2015 ISO 45001:2018
Clause Rslt.* Clause Rslt.* Clause Rslt.* Clause Rslt.*
 progress of planned activities aimed at continual improvement 1
 the client’s management system ability and its performance regarding meeting of applicable requirements 1
 operational control of the client’s processes 1
 review of any changes including the management system documentation 1
 use of marks and/or any other reference to certification 1
Rslt.* (Result):
“Empty” = not audited; 1 = fulfilled; 2 = basically fulfilled/ potential for improvement; 3 = not fulfilled/ nonconformity; - = not applicable/ excluded.
Details: see section „Detailed results“

Mandatory elements from A00VA02

Temporary Sites
a) Are temporary sites (i.e. installation sites, project locations etc.) available? Yes No
b) If yes: which one are visited? Potable Water Treatment Plant in 6 th of October
Objective evidences
In any regular audit the audit team shall see and review the following objective evidences.
To confirm, the corresponding revision information is registered in column „Edition“
That can become applicable as well for some or all the listed objectives in special audits, e.g. for extensions or after
transferring sites.
At least in initial/recertification or extension audits (or when necessary) these objective evidences/documents are
attached adequately to the audit file and uploaded into the release workflow.
In any other audit it is accepted to record the revision information only.
Title/Content Edition Attached
Entry in professional or commercial register (or comparable evidence) - if applicable NA
Organization chart/evidence of organization NA
Company policy for audited management systems NA
Overview of management system documentation (e.g. table of contents or NA
presentation of the structure of the management system documentation, process
map)
Result of management review (e.g. cover sheet or table of contents with date and NA
signature)
Current annual planning of internal audits and evidence of audit report(s) (e.g.: NA
cover sheet with date and signature)
Standard-specific evidence, as applicable (e.g. ISO 14001: extract of environmental NA
permit register; ISO 27001: statement of applicability, ISO 45001: accident statistics;
ISO 50001: energy report as cover sheet with date and signature or evidence of
continual energy performance improvement)
Confidential information in the attached evidences may be blacked.

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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

Standard specific results

Additional standard specific audit results and/or information are recorded in corresponding „Supplemental
audit reports“ (e.g. for ISO 27001 or ISO 50001).

Organisations profil
Companies profile containing following information (this text higlighted yellow is invisble in printed documents)

The International Company for Environmental Technology was established in 1994 as an Egyptian joint
stock company in and the International Company for Environmental Technology as an Egyptian joint stock
company in 2003 with a group of experts specialized in the field of Design, supply, installation, operation
and maintenance of drinking water treatment plants And sanitation, and since its establishment, the
company has gone through stages of development, the results of which were the expansion of its scope of
work and the continuous increase in the number of its employees, and the International Company for
Environmental Technology was merged with the International Company for Environmental Technologies on
22/2/2009 under the name International Company for Environmental Technologies With the aim of
expanding activity at the local and regional levels

Certified Since:

ISO 9001:2015 since 2021

ISO 14001:2015 since 2021
ISO 45001:2018 since 2021

Main Clients
- Sewage and water institute
- New cities institute
Main Processes:
- Top Management.
- Procurement & Purchasing Processes.
- HR and Training Processes.
- Quality Process
- HSE Process
- Technical Office
- Tendering and Customer Services
- Projects Sites
- Projects management

Key environmental aspects include:

- Use of water and electricity and other natural resources
- Solid, hazarous and liquid wastes
- Heat Stress
- Noise
- Use of natural resources consumptions such as fuel, lubricants and electricity.

Key hazards include:

- Electricity lauding
- Traffic accident
- Slippery ground
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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

- Using of tools and limited machines

- Handling of heavy objects and materials
- Risks by moving machinery parts
- Exposure to noise (Limited)
- Skin irritations caused by contact with the chemicals.

Significant permission aspects:

- Commercial Register # 356749 updated on 12.06.2022 valid to 16.11.2028
- Tax Card # 201-065-290 dated on 15.10.2020 valid to 14.10.2025

The Management Legally responsible for HSE : Eng. Hosam Mohamed

Summary of Results

The present report documents the QMS, EMS & OH&S 2nd Surveillance Audit of the company "
International Environmental Technologies (INTECH)" in the scope of:

(Design, Supply, Construction, Installation, Operation & Maintenance of Potable &

Sewage Water Treatment Plants and Desalination Plants)

The implementation of the systems was examined through various contracts on a random basis. The audit revealed
the effective implementation of all management systems to all departments and activities. The auditor recommends
to continue of the certificates of the company according to ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 After
Accepting Action Plan for raising Minor NC

Strategical direction of the organization (Context, stakeholder analysis)

The organization has determined external and internal issues that are relevant to its purpose and its strategic
direction that affects its ability to achieve the intended results of its QMS, EMS & OH&S by applying SWOT method
Organization is understanding its context through determination of these issues with risks and opportunities
and action plan.
The internal / External issues includes for examples::
 Commitment of the top management
 Proper competence of the persons
 Development of the applied technology
 Erratic political situations in Egypt and surrounding area
 …etc.

Interested Parties include for examples:

- Clients
- Stakeholder
- Employees
- Neighbors.
- Governmental Agents

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Audit Report (SA2)
Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

- Suppliers & Subcontractors

- Workers

Risk based approach (analysis of risks and opportunities) & Hazard Identification

The organization established criteria for risk and opportunity assessment as considered the internal and external
issues and needs and expectation of interested parties
Hazard Identification covered all processes, functions and equipment with risk and opportunity assessment that
determined according to special criteria for severity and probability.
Actions taken to address risks and opportunities are ensuring that it is to be proportionate to the potential impact on
the conformity of Activities

Control of Externally Provided processes

Organization established outsources process, applicable to all the functional areas under scope, products
and activates in the company. Outsource agencies are selected by concerned process owner, followed by
approving the same from management and being sent to Procurement for selecting approved vender,
delivering the services. After selection work order is issued to concern agencies by procurement and
concern department. Concern process owner monitoring and evaluating the work performed by agencies
and submit evaluation to procurement process for further activity. Terms, conditions, environment, safety,
product, process activity requirements communicated to the agencies through work order.

The organization addressed and communicated IMS requirements to the supplier including agencies and
contractor through contracts and service work order. Such as final disposal, treatment, usages etc. need to
consider the environment.

The following processes have been outsourced:

- Suppliers of Services and materials
- Some Maintenance activities.
- Inspection and calibration activities

Considering the life cycle perspective when determining the significant environmental aspects:

Organization addressed and communicated IMS requirements to the suppliers including agencies and
contractor through contract and service work order. Such as final disposal, treatment, usages etc. need to
consider the environment.

Information are providing to the relevant personal and/or agencies about potential significant environment
impact associated with the transportation or delivery, use, end-of life treatment and final disposal of it
products, service and activities.

Corrective action bare proposed, if there is any non-achievement of policy and objectives.

The output of this planning in the form inspection plan / process monitoring instructions / operational control
program / management program / operation control procedure / are made and provided at the relevant
stages of processing for implementation.
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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

Measurement and Continual improvement of the QHSE performance:

Organization has planned and implemented the monitoring, measurement, analysis and improvement processes for
QHSE performance
Organization determines
a) Monitoring and measurement of parameter
b) The methods for monitoring, measurement, analysis and evaluation needed to ensure valid results
c) When the monitoring and measuring activity to be performed
d) When the results to be analyzed and evaluated

Organization evaluates the performance and the effectiveness of the IMS and maintains the records. Environmental
Measurements is done for sites as Noise, Lighting, …etc.

Organization continually improves the suitability, adequacy and effectiveness of the IMS. also considers the results of
analysis and evaluation, and the outputs from management review, to determine if there are needs or opportunities
that shall be addressed as part of continual improvement.

The organization evaluates the performance and the effectiveness of the IMS and maintains the records.

Systematical knowledge management:

Documents prepared such as

 Work / Operation Control Instruction,

 Aspect & Impact procedure and Significant Aspect,
 HSE work permits

These documents identify such characteristics / indicators for products / services / activities which need to be
constantly monitored to meet the specified requirements against acceptance criteria. These documents are
developed at the system, sub-system and finished product/service/activity levels.

Fulfillment of compliance obligations

The organization determined:
 How compliance obligations apply to its workers health and safety, energy use, consumption and efficiency,
environmental aspects ensuring that these legal requirements and other requirements to which it subscribes
are considered in establishing, implementing and maintaining the HSE System.
 Continually improving its HSE management system for compliances of legal requirements.

The Organization maintains documented information of its legal and other requirement (compliance obligations).
The organization is maintained records of evaluation of compliance
Applicable Laws and other requirements include:
 Egyptian Labor Law No. 12/2003
 Egyptian Environmental Law No. 4/94
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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

 Law 154/2007
 Law 7/2010
 Law 44/2000
 Law 148/2019
 Decision 458/2007

Management of Change
Organization established a process for Management of Change that implemented and controlled of planned
temporary and permanent changes that impact QHSE performance. Depending on the nature of an expected change,
the organization use an appropriate methodology(ies) for assessing the OH&S risks and the OH&S opportunities of the
change. The need to manage change can be an outcome of planning.
Consultations and Participations
The organization is ensured workers at all levels are encouraged to report hazardous situations by different method
like complaints boxes, HSE Members meeting so that preventive measures can be put in place and corrective action
taken. Consultations and Participations of non-managerial workers occurred by HSE meeting, Computerized program,
E-mails and others
The top management were attended in the closing meeting and recorded by list of participants that also included:
The Management Legally responsible for occupational health and safety : Mr. Islam Eltabay
Personnel Responsible for Monitoring employee’s health: Mr. Islam Eltabay
The Employees representation with responsibility for occupational health and safety: Eng. Hosam Mohamed

Conclusion
Taking into account the size and structure of the organisation, the objectives, the scope of the management system,
the processes and the outcome, the organisation has demonstrated, that it operates its management system in order
to ensure fulfilment of its own requirements, the requirements of its customers and the relevant legal requirements
as well as the applicable requirements of the management system standards.

This includes in particular:the objective evidences already mentioned,

 the policies and objectives and their implementation in the organisation,
 the processes existing in the management system and their interactions,
 the resource management,
 the measuring and analysis (incl. sample of indicators),
 the continual improvement process as well as
 the recording system (p.r.n. including standard specific objective evidences).
The implementation and the effectiveness of the management system and the processes for providing
services/product realisation or to realize the objectives were assessed by the audit team by means of on-site
inspection and examination of documents on a random sample basis.
Nonconformities are recorded in corresponding reports, other findings (as e.g. opportunities for improvement) are
described in the section for “Detailed Results".

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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

Notes for the detailed results

The evaluation of the audit results basically follows the scheme shown below:

Stage Classification Meaning

NC A Major Nonconformity Nonconformities could be classified as major in the following circumstances:
(Nonconformity A “major”)  if there is a significant doubt that effective process control is in place, or that products
or services will meet specified requirements,
 a number of minor nonconformities associated with the same requirement or issue
could demonstrate a systemic failure and thus constitute a major nonconformity.
NC B Minor Nonconformity Nonconformities could be classified as minor, if these do not affect the capability of the
(Nonconformity B “minor”) management system to achieve the intended results.
OFI Opportunity for improvement Items which would allow optimisation of the management system in relation to the
requirements of the relevant standard. It is recommended that the company implements
these items.

GP Positive aspects / Positive aspects of the management system worthy of special mention (see also point 4.3 if
Good Practice applicable).

CM Comments Special situation and information to be traced in next audit.

Detailed results
If applicable: Guidance for management of nonconformities
The organization shall perform a root cause analysis for any nonconformity and define adequate corrective actions.
Root cause analysis, corrective actions including action plan for implementation and - if applicable- objective
evidences for performed corrections or containment actions shall be submitted electronically to nominated lead
auditor in charge on time to agreed deadline (latest six weeks after last day of the audit). The lead auditor will review
these documents and shall inform organisation about the result.
The auditee organisation shall implement the corrective actions as defined in the approved action plan and review
the effectiveness of implemented actions.
In the case of major nonconformities (NC A) the lead auditor shall verify the complete and effective implementation
of action plan until agreed date (latest three months after last day of the audit). On decision of the auditor depending
on type and extent of identified nonconformity, this can be done in a follow up audit on site or in a desktop-review of
submitted documentation (objective evidence).
For minor nonconformities (NC B) it can be agreed to perform the verification of effective implementation of action
plan in the next regular audit.
If any nonconformity applies for more than one audited standard, it shall be counted for every applicable standard;
therefore the total number of nonconformity reports can be less than the number of nonconformities.

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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

Summary for nonconformities

Any identified nonconformity is recorded in an individual NC report.
To be verfified
Raised in this audit
Standard from prevoius audit
Number NC A Number NC B Number NC
ISO 9001:2015 0 3 2
ISO 14001:2015 0 1 3
ISO 45001:2018 0 0 6
Error! Reference source not found. : Error! 0 0 0
Reference source not found.
Total 0 4 11
Total number of nonconformity-reports raised in this audit: 4
 At least one of the nonconformities is graded as „generic“ and is counted in more than one corresponding audited
standard.
 During this audit the implementation of corrective actions and effectiveness of nonconformities of previous audit
was verified. The records are attached to this audit file.

No OFI (Opportunity for Improvement) Area / Process Standard: clause

1 It is preferred to increase the lighting inside the Warehouse ISO 14001:2015
warehouse in Project ISO 45001:2018
8.1
2 The protection methodology of installed machines Property belonging to ISO 9001:2015
should be improved and increased customers 8.5
3 The objective evidences in internal audit process Internal Audit ISO 9001:2015
should be increased
ISO 14001:2015
ISO 45001:2018
9.2
4 The objectives of HR Dept. and Tendering Dept. Objectives ISO 9001:2015
should be more clear and specific ISO 14001:2015
ISO 45001:2018
6.2
5 The action plan for identified Risks and Opportunities Risks and Opportunities ISO 9001:2015
should be determined with more clarification in
ISO 14001:2015
Project management and HR Dept.
ISO 45001:2018
6.1.1
No GP (Good Practice) Area / Process Standard: clause
1 Top management commitment regarding QHSE in Top Management ISO 9001:2015
each Area ISO 14001:2015
ISO 45001:2018
5.1

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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

2 Good infrastructure. Infrastructure ISO 9001:2015

ISO 14001:2015
ISO 45001:2018
7.1
3 Good Competences of organization staff Competency ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
7.2
No CM (Comment) Area / Process Standard:clause
0 None

Recommendations
Results ISO ISO ISO
9001:2015 14001:2015 45001:2018
Fulfilled
Open nonconformities
Not fulfilled
Recommendations
Grant*/ Extension*/ Renewing*
Maintenance*
Suspension
Restoring
Refuse
Withdrawal

*)Grant / Extension / Renewing / Maintenance in the case of open nonconformities assumes that the nonconformities will be
cleared as agreed
Explanation of the terms:
Renewing: New issue of the certificate for the re-certification.
Restoring: End of the temporary invalidity of certificate after the suspension or after delayed re-certification.

Comments for next audit

If applicable, the final evidence of effectiveness and implementation of corrections and corrective actions for the
nonconformities from this audit will be verified in the next audit.
The comments and opportunities for improvement will be taken up again.
The next audit is preliminarily scheduled for: 12/2023

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Organisation: International Environmental Technologies (INTECH)
Audits (ZA): ER 0147

Responsible for content

Name: Basem Nabil Date: 09.01.2023

Signature audit team leader

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