ENGLISH VI

TEACHER: MONTSERRAT CERON ORTIZ

SANDY RUBY JUAREZ ALEJANDRO-4820396
PETROLEUM ENGINEERING

Real-world non-verbal communication report

Report below your observations of non-verbal codes in the real world.

1. Describe the setting/environment you observed:

The setting is an interview environment, possibly a press junket or promotional event for
"The Witcher." It appears to be indoors, with a professional and relaxed atmosphere.

2. How many people are there?

Primarily two main individuals, Henry Cavill and Freya Allan, being interviewed. There might
be an interviewer and a small crew present, though they are not the focus of observation.

3. Describe their behavior and their frequency:

a. Gestures and Body Movement: What are the people doing with their
hands, arms, fingers, whole body? Do you see emblems, illustrators, and
regulators?

 Henry Cavill: Frequently uses hand gestures while speaking, often illustrating his
points with open hand movements. His body language is relaxed yet engaged, using
illustrators to emphasize his speech.
 Freya Allan: Uses fewer hand gestures compared to Cavill but occasionally gestures
with her hands to illustrate points. Her movements are more subtle and contained.
 Emblems and Regulators: Both use head nods and hand movements to regulate the
flow of conversation, indicating when they are finished speaking or when they are
about to respond.

b. Eye Contact: How is the eye contact between the people you are
observing?
 Between Henry and Freya: They maintain consistent eye contact with each other,
indicating active listening and engagement.
 With the interviewer: Both maintain good eye contact with the interviewer, shifting
their gaze naturally between the interviewer and each other, showing attentiveness.
 c. Facial Expressions: What are people doing with their head and forehead,
eyes and eyebrows, the nose, the chin and jaw, the head or face in
combination with hands or fingers?

 Henry Cavill: Uses a wide range of facial expressions, including smiles, raised
eyebrows, and nods, which convey interest, enthusiasm, and understanding.
 Freya Allan: Also uses facial expressions effectively, with smiles and occasional
eyebrow raises, though her expressions are more reserved compared to Cavill's.

d. Space: How are people using the space? Observe personal space. Is
there a common distance or does it appear that people have differing
preferences of personal space? How does the physical environment
influence the flows of communication and behavior?

Both maintain a comfortable personal space, sitting at a respectful distance from each other
and the interviewer. The physical setup of the interview space allows for a comfortable
interaction, with enough room for natural body movements without encroaching on
personal space.

e. Touch: How are people using touch and what might it communicate?

There is minimal use of touch, appropriate for a professional interview setting. When touch
occurs, such as a light touch on the arm to emphasize a point, it communicates friendliness
and agreement.

Reflection
As you observe, think about the following questions:

 How are people interacting with each other?

Henry and Freya exhibit a comfortable and respectful interaction, using eye
contact and gestures to engage with each other. Their body language and facial
expressions indicate a positive rapport and active listening.
 How are people interacting with their environment?
They interact comfortably with the interview space, utilizing the available room to
express themselves without appearing constrained. The setup allows for an open
and engaging conversation.
 How does the physical environment influence communication and behavior
flows?
The professional yet relaxed setting of the interview influences the flow of
communication positively, allowing for clear and uninterrupted exchanges. The
environment supports a natural conversational flow, encouraging open body
language and facial expressions.
 Are there patterns? What are the similarities and differences?
 1. Similarities: Both individuals use eye contact, facial expressions, and
body language to engage with each other and the interviewer, indicating
active participation and interest.
2. Differences: Henry Cavill tends to use more expressive gestures and
facial expressions compared to Freya Allan, who is more reserved in her
non-verbal communication. This difference might reflect their individual
personalities or comfort levels in the interview setting.

Reflection notes

 People interact with each other using a combination of eye contact, gestures, and
facial expressions, which are key to conveying engagement and understanding.
 The interview setting facilitates a natural flow of communication, with the physical
environment allowing for comfortable interactions.
 Observing non-verbal communication reveals patterns of engagement and rapport,
highlighting the importance of non-verbal cues in effective communication.
 1.
Personal Development
2. Communication Skills
3. Listening Skills
4. How Good Are Your Listening Skills?
(0)
Self-Assessment • 17 min read
How Good Are Your Listening Skills?
Understanding Someone's Entire Message
By the Mind Tools Content Team

Poor listeners "hear" what's being said, but they don't "listen."
FatCamera / GettyImages
For many of us, listening is the communication skill we use the most. Yet, many people
listen poorly, and they rarely think to improve this important skill.
Poor listeners "hear" what's being said, but they rarely "listen" to the whole message.
They get distracted by their own thoughts or by what's going on around them, and they
formulate their responses before the person who they're talking to has finished
speaking. Because of this, they miss crucial information.
Good listeners, on the other hand, enjoy better relationships, because they fully
understand what other people are saying. Their team members are also more
productive, because they feel that they can discuss problems easily, and talk through
solutions.
So, how good do you think your listening skills are? Test them below, and then find out
how you can improve.
How Good Are Your Listening Skills?
Instructions
Evaluate each statement as you actually are, rather than as you think you should be.
When you've finished, click "Calculate My Total" to add up your score, and use the table
that follows to think about next steps.

Not
Very
14 Statements to Answer at Rarely Sometimes Often
Often
All

1. To be more productive, I
respond to emails and instant
messages while I'm speaking
to people on the phone.

2. I repeat points back during

a conversation to clarify my
understanding of what the
other person is saying.

3. When people speak to me

about sensitive subjects, I
make an effort to put them at
ease.

4. I feel uncomfortable with

silence during conversations.

5. As I listen, I compare the

other person's viewpoint with
my own.

6. To get people to elaborate

on their point, I ask open
questions (ones that can't be
 Not
Very
14 Statements to Answer at Rarely Sometimes Often
Often
All

answered with "yes" or "no").

7. When someone is
speaking to me, I nod and
say things like "OK" and "uh-
huh" occasionally.

8. I play "devil's advocate" to

prompt responses from the
other person.

9. I catch myself asking

leading questions to
encourage the other person
to agree with my viewpoint.

10. I interrupt people.

11. When people speak to

me, I stay completely still so
that I don't distract them.

12. I try to read the other

person's body language as I
listen.

13. If the other person is

struggling to explain
something, I jump in with my
own suggestions.

14. If I'm busy, I let others

talk to me as long as they're
quick.
Parte B: Revise sus respuestas a las preguntas de reflexión en 5.5
Habilidades profesionales: Práctica. ¿Cómo fueron tus habilidades de
observación? ¿Cómo se comparan con los resultados de tus habilidades
auditivas? Resuma sus hallazgos, incluyendo qué aspectos de las habilidades
de escucha y observación son sus puntos fuertes y qué podría mejorar.
Parte C: Publique su resultado y resumen en el foro de discusión (mínimo
90 palabras, máximo 120 palabras).
Parte D: A continuación, responda a al menos dos publicaciones de
compañeros de clase.

Part B: Reflection
Observation vs. Listening Skills
My observation skills allowed me to note gestures, eye contact, facial expressions, use
of space, and touch. However, my listening skills, while adequate, need improvement.
Focusing on empathic and active listening will help me fully understand messages.
Practicing in distraction-free environments is also crucial for improvement.
Part C: Forum Post
During my observations, I noted gestures, eye contact, facial expressions, and space
usage. While my listening skills are acceptable, improving them through empathic and
active listening will enhance my ability to fully grasp messages. Practicing in
environments without distractions is essential for further development.

En mis observaciones, noté comportamientos no verbales clave, como los gestos, el

contacto visual, las expresiones faciales y el uso del espacio. Mis habilidades de
observación son fuertes, lo que me permite interpretar con precisión el lenguaje
corporal. Sin embargo, mis habilidades auditivas necesitan mejorar. Mejorar las
técnicas de escucha activa y empática me ayudará a entender mejor los mensajes.
Practicar en entornos sin distracciones también será beneficioso. En general, combinar
fuertes habilidades de observación con mejores habilidades de escucha mejorará mi
efectividad de comunicación.

Your score
46
: 30-49
Your listening skills are OK, but there's definitely room for
improvement. Use the tools that we suggest below to develop your
listening skills. Pay special attention to the advice on empathic
listening – this is great for taking your listening skills to the next
level.

Key Points

When you have good listening skills, you not only "hear" what's
being said, you listen to the whole message as well. Because of
this, you enable others to express themselves fully.

When you need to listen, make sure that you're prepared, and that
things in your environment will not distract you. Also, do what you
can to put people at ease.

Next, use active listening techniques so that you give people your
full attention, and look out for the nonverbal elements of their
message.

Finally, take your listening skills to the next level with empathic
listening. When appropriate, embrace silence and make an effort
to see things from other people's perspectives.

Note:

This assessment has not been validated and is intended for

illustrative purposes only. It is just one of many Mind Tool quizzes
that can help you to evaluate your abilities in a wide range of
important career skills.
If you want to reproduce this quiz, you can purchase downloadable
copies in our Store .

Part B: Reflection
Observation vs. Listening Skills

My observation skills allowed me to note gestures, eye contact, facial expressions, use
of space, and touch. However, my listening skills, while adequate, need improvement.
Focusing on empathic and active listening will help me fully understand messages.
Practicing in distraction-free environments is also crucial for improvement.

Part C: Forum Post

During my observations, I noted gestures, eye contact, facial expressions, and space
usage. While my listening skills are acceptable, improving them through empathic and
active listening will enhance my ability to fully grasp messages. Practicing in
environments without distractions is essential for further development.