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Test - Chapter 5

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13 views3 pages

Test - Chapter 5

bdnmtkỵt

Uploaded by

Nguyễn Thị Thời
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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TEST

Subject: Management
Chapter 5: ORGANIZING

1. _____ is the process by which managers create a specific type of organizational


structure and culture.
A. Forward vertical integration
B. Organizational design
C. Contingency planning
D. Economies of scale
Answer: B

2. The _____ component of human resource management encompasses the steps that
managers take to develop and maintain a good working association with the workers'
unions that represent their employees’ interests.
A. recruitment and selection
B. labor relations
C. performance appraisal and feedback
D. pay and benefits
Answer: B

3. Which of the following is more likely to be true for an organization that has a highly
skilled workforce?
A. The structure of the organization inclines more toward being mechanistic in nature.
B. Authority is concentrated at the top of the organizational hierarchy.
C. Employees are guided and governed by strict rules, SOPs, and norms.
D. The organizational culture is based on values that foster employee autonomy.
Answer: D

4. _____ refer(s) to job changes within an organization that entail no major changes in
responsibility or authority levels.
A. Promotion
B. Lateral moves
C. Job hunting
D. External recruitment
Answer: B

5. The idea behind the concept of job enrichment is that:


A. increasing workers’ responsibility increases their involvement in their jobs.
B. increasing the range of tasks performed by a worker reduces boredom and fatigue.
C. increasing the number of tasks performed by a worker reduces the need for additional
human resources.
D. reducing the number of tasks that each worker performs simplifies their jobs.
Answer: A

6. The selection process for a school teacher's job requires the applicant to keep a class of
thirty students engaged in a classroom activity for an hour. The candidate is evaluated by
the interviewers during this period, and the activity plays a vital role in the selection
process. This is an example of which of the following types of tests?
A. Performance test
B. Personality test
C. Ability test
D. Paper-and-pencil test
Answer: A

7. A _____refers to an organizational structure composed of all the departments that an


organization requires to produce its goods or services.
A. product structure
B. matrix structure
C. product team structure
D. functional structure
Answer: D
8. _____ is the process by which a manager shares performance appraisal information
with a subordinate and develops a plan for the future development of that subordinate.
A. Training
B. Selection
C. Performance feedback
D. Recruitment
Answer: C

9. In which of the following types of organizational structures are employees referred to


as two-boss employees?
A. Product structure
B. Matrix structure
C. Geographic structure
D. Functional structure
Answer: B

10. A neutral third party called a(n) _____ is usually called in to resolve any conflict that
may arise over the interpretation of the contract that spells out the terms of the collective
bargaining agreement.
A. mediator
B. management spokesperson
C. arbitrator
D. union representative
Answer: C

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