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1 Fedex User Quick Guide

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76 views1 page

1 Fedex User Quick Guide

Uploaded by

replik8everything
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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QUICK GUIDE

Schedule a Pickup
You can schedule a pickup with your FedEx account
FEDEX number and zip code at FedEx Pickup.
SMALL PACKAGE DELIVERY SERVICES
CONTRACT# 505ENT-O17-SMLPAKGDLV-01 Find a Drop-Off Location
NASPO #MA454 Search for drop-off locations at Find FedEx Locations.

Mandatory: NO (for State Entities) Customer Service


Cooperative: YES (WI municipalities may use this contract) Shipping questions: go to the FedEx Customer Support
P-Card: YES (State Purchasing Card may be used)
Center or call 1-800-GO-FEDEX (1-800-463-3339).
Contract Term:
Initial Term: January 9, 2017 to November 27, 2018 Billing questions: call Government Account Services
Renewal(s) Until: February 25, 2022 at: 1-800-645-9424, [email protected].

Technical support questions: call Automation


Scope Technical Support at 877-339-2774.
The State of Wisconsin has executed a Participating
Addendum with FedEx through a NASPO (National
Additional Resources
Association of State Procurement Officials) contract. This
A keyword searchable FedEx Service Guide can be
contract offers negotiated pricing on all FedEx Domestic,
found here.
Ground and International Services. Shipping rates are
non-money back guaranteed; and can be used for
View How-To Guides in the FedEx Learning Center.
outbound, inbound, third party and returns. In addition,
there is a 7% cap on fuel surcharges and waived pickup
Determine dimensional package weight here.
fees.

How to Setup a FedEx Account


To setup a new FedEx account, submit the “FedEx New FedEx Services
Account Setup Form” attachment to Chuck Wagner
[email protected] . Once the form is processed, Worldwide Account Manager
FedEx will email you an account number. The “How to Get Government Sales
Registered to FedEx” attachment outlines how to finish 503-347-4638
setting up your account once the account number is [email protected]
received.

For assistance with registration, call 877-339-2774. Contract Manager


Hallee Kox
How to Modify Your FedEx Account
DOA State Bureau of Procurement
Contact FedEx Government Account Services at 1-800-
645-9424, [email protected]. 101 E. Wilson Street, 6th Floor, Madison, WI 53703
608-266-3209
How to Ship
The FedEx Quick-Start Guide will guide you through a few [email protected]
short steps it takes to process your shipments. Shipments
can be placed at FedEx.com.

Track the Status of Your Shipment


You can track up to 30 shipments at a time through FedEx
Insight.

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