How to Get Paid

What’s New

Payment Processes Change December 3, 2019

Nutrien Ag Solutions and its subsidiary companies
Loveland Products, Inc. (LPI) and Loveland
Products Canada Inc. (LPCI) are implementing a What You Need to Know at a Glance
new enterprise resource planning (ERP) system.
• You will be assigned a new vendor account
New systems and processes will affect invoices,
number
payments and statements sent after Dec. 3, 2019.
• P.O. number sequencing will be random
For payment to be promptly processed, adhere (to reduce the risk of fraud)
to the invoice/ statement guidelines below.
• P.O.s from the new system will look different
If You Do Business With Retail Locations
of Nutrien Ag Solutions in the U.S. • Open P.O.s will be in the new system on Dec. 3
• Nutrien Ag Solutions’ U.S. retail business will • P.O.s in process on Dec. 3 will retain their
experience similar changes in fall 2020 numbers and will not be renumbered in SAP
• Until fall 2020, you will have two account • Prepayments will be initiated with a contract
numbers and will follow separate P.O. processes and P.O. Applicable invoices must reference
• See the FAQs for guidance if this applies to you the P.O. number and/or contract number
• Invoices must follow the guidelines below in
the “What to Include on the Invoice” section

What to Include on the Invoice

All of the following must appear on your invoice.
If information is missing, we may return the invoice for correction.
1. Your contact information 4. Retail business entity contract
2. Correct entity bill-to name – number, if applicable to prepay
See page one of the P.O. or contact the 5. Department / delivery or sell-to service
employee who placed the order location / “Attention To” the requestor
3. Complete P.O. number and email address (non-P.O. expense
(for direct procurement products / materials invoices)
for resale; orders provided by Nutrien retail 6. Currency desired for payment must
business entity) align with currency agreed to in the
o All lines on the invoice clearly indicate submitted vendor packet
which lines they apply to on the P.O. 7. Full remit-to address – One address for
o Separately bill additional charges not where to send payments
indicated on the P.O. (customs fees, etc.)
o Quantity, price and description must
match the P.O.

Nutrien Ag Solutions Inc. | 3005 Rocky Mountain Ave | Loveland, CO 80538 | (970) 685-3300 | NutrienAgSolutions.com 1
 Submitting Invoices
The following instructions apply to all purchase orders not created through Ariba.
If you used Ariba to create a P.O., do not submit the invoice to the addresses listed below.

EMAIL Emailing Invoices (PREFERRED)

(PREFERRED Email is the preferred method for you to submit invoices and statements. Email to:
METHOD) • Loveland Products, Inc. (LPI) and
Loveland Products Canada Inc. (LPCI) – [email protected]
• Nutrien Ag Solutions (Canada) Inc. – [email protected] or
[email protected]
• Vendor statements (non-utility) – [email protected]
If you email an invoice to us, do not duplicate it by sending it through the postal
service. Choose one method or the other.
Attachments
• Only include one invoice / statement per attachment
o Multiple invoices submitted in a single attachment will be returned for correction
• Do not include more than five attachments to an email
• Submit attachments in PDF format only
o No MS Word, RTF, TIFF or Excel attachments will be accepted
• 20 MB is the maximum size for attachments

MAIL Sending Invoices Via Postal Service

(ALTERNATE
If mailing invoices through the postal service, do not also email them –
METHOD)
this duplicates your billing. Mail invoices to:
Nutrien Ag Solutions Inc.
(for Retail in Canada and U.S.)
P.O. Box 660127
Dallas, TX 75266
Loveland Products, Inc.
(for LPI, LPCI, Platte Chemical)
P.O. Box 660145
Dallas, TX 75266

We Are Here to Help You!

• Call 877-343-3132, ext. 2
• Email [email protected]
o For faster service, include the entity name
(e.g. LPI) in the email subject line

Nutrien Ag Solutions Inc. | 3005 Rocky Mountain Ave | Loveland, CO 80538 | (970) 685-3300 | NutrienAgSolutions.com 2
NEW PROCESSES / DOCUMENTATION STARTING DECEMBER 3, 2019

Frequently Asked Questions (FAQs)

1. What is changing? 4. How can I get paid faster using the
Nutrien Ag Solutions and subsidiary companies Ariba Network?
Loveland Products Inc (LPI) and Loveland Products Join the Ariba Network! On Ariba, you can
Canada Inc (LPCI) are going live with new conduct business with us electronically and:
processes in an enterprise resource planning
• Get faster, more accurate payments
system (ERP). The resulting process and system
integration will generate new documentation and • Track the status of your invoices
change how we work with you. • Get electronic P.O.s and invoices
2. What is the timing of changes? • Easily convert P.O.s into invoices
We are adopting new processes and migrating our • Search the archive to access your
North American operations and subsidiary documents
companies to a new ERP in two phases. • Sell through the Ariba Network marketplace
• December 3, 2019 – Nutrien Ag Solutions For more information:
(Canada), LPI and LPCI.
• Canada
• Fall 2020 – Nutrien Ag Solutions (U.S. retail) https://www.nutrienagsolutions.ca/
3. What happens if I also do business with suppliers/indirect-procurement-suppliers
Nutrien Ag Solutions in the U.S.? • United States
This information only pertains to business you do https://www.nutrienagsolutions.com/
with Nutrien’s retail Branches or Plants in Canada, suppliers/indirect-procurement-suppliers
LPI and LPCI. Nutrien Ag Solutions’ U.S. retail
locations will experience similar changes in fall 5. How do I get answers to questions?
2020. • Call 877-343-3132, ext. 2
• We will process P.O.s, invoices and payments from
• Send an email to:
two systems until the U.S. goes live in 2020. You
[email protected]
will have two account numbers and will follow
separate P.O. processes o For faster service, include the entity
o Nutrien Ag Solutions (Canada), LPI and LPCI – name (e.g., LPI) in the email subject line
P.O.s, invoices and payments will be
processed in the new system after Dec. 3
o Nutrien Ag Solutions (U.S.) – P.O.s, invoices
and payments will be processed in the
current system according to current
procedures until fall 2020 (TBD)
• For quicker payment, do not invoice Nutrien Ag
Solutions Canada and U.S. – or multiple
business units – together. Separate these invoices
• Guidance on page 2 of “How to Get Paid” applies
to all vendors regardless of system
• Before the go-live for Nutrien Ag Solutions’ U.S.
retail locations next year, you will receive similar
guidance on how to invoice

Nutrien Ag Solutions Inc. | 3005 Rocky Mountain Ave | Loveland, CO 80538 | (970) 685-3300 | NutrienAgSolutions.com 3
Example: New Purchase Order

Purchase orders generated by the new system will look like the sample below.

1 Sold-to address 6 Bill-to address 11 Shipment details

2 Purchase order number 7 Vendor’s address 12 Ship from location

3 Order date 8 Buyer’s contact information 13 Order details

4 Contract number 9 Payment terms 14 Notes for the vendor

5 Revision date 10 Freight details 15 Subtotal and total

1
2
3
4
5
6

10

11
John Smith

8 123-456-7890
[email protected]
Calgary, AB

9 12

13

14 15

Nutrien Ag Solutions Inc. | 3005 Rocky Mountain Ave | Loveland, CO 80538 | (970) 685-3300 | NutrienAgSolutions.com 4
Example: Information Your Invoice Should Include
Be sure your invoices include all of the information below. Invoices missing information
may be returned for correction. Your company logo should appear like “ABC Company”
below – dark letters on a light background – or our new system might not be able to read it.
1 Contact address / phone number 4 Lines on P.O. each charge applies to,
2 Correct entity name taxes on separate GL line

3 Complete P.O. number 5 Quantity and description match P.O.

(for product / material orders)*
* Non-P.O. / expense invoices must include
6 Currency desired for payment
department / delivery or service location / 7 Full remit-to address for where to
“Attention To” the requestor name and send payment
email address

1
John Smith
ABC Company Inc.
123 Main Street ABC
Calgary AB T2J 7E8
Phone: 403-123-4568 Company
3 4701010101

2
ABC Company Inc.
123 Main Street
Calgary AB T2J 7E8

ABC Company Inc. ABC Company Inc.

123 Main Street 123 Main Street
Calgary AB T2J 7E8 Calgary AB T2J 7E8

Calgary, AB

Line #

4 1 5 Indirect material 1 unit

7
ABC Company Inc.
123 Main Street
Calgary AB T2J 7E8

Nutrien Ag Solutions Inc. | 3005 Rocky Mountain Ave | Loveland, CO 80538 | (970) 685-3300 | NutrienAgSolutions.com 5