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Communication Skills-1

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477 views10 pages

Communication Skills-1

Uploaded by

techzandg
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Unit 1: Communication Skills Class 9

In class 9 Employability Skills you are


going to study 5 units. All the units are
so structured to give you a good
knowledge of those skills which will help
you to get Employment in various
sectors. Here we will discuss the first
chapter that is Communication Skills. In
this chapter you are going to learn the
various aspects of communication and
how to communicate in a very good
manner.

Session 1: Introduction to Communication

What is communication?
Sharing of information from one person
to other by speaking, writing, signals or
by any other means is called
communication.
Communication Process (Cycle) or
Elements of Communication

•Sender: the person who is starting the


communication
• Message: the information that the sender wants
to send
Encoding: The way the sender wants the
message to be looked like.
•Channel: From which medium the message
travels.
• Receiver: the person who receives the message
• Decoding: What the receiver understands
•Feedback: the receiver's response to the
message.

Perspectives in communication
Perspectives are fixed ideas and thoughts
regarding something. For Example, you have fixed
the thought that your school principal is very strict
so you will not be able to talk to him friendly. You
always think that he is very strict.

Factors affecting perspectives in


communication
Here are some factors which affect perspectives.
Language: The language is used in
communication
Visual Perception: how the person looks
Past Experience: Your past experience which him
Prejudice: some fixed idea about the person
Feelings: How are you feeling at that time
Environment: the environmental condition during
communication
Personal factors: Personally how are you
attached to him
Culture: Your culture and his culture are also a
factor

Effective Communication.
The communication in which the receiver gets the
best possible message that the sender wants to
convey. In other words, if the receiver gets the
appropriate message that the sender wants to
convey is called effective communication.
7C's of Effective Communication
Session 2: Verbal Communication

Communication Styles/Methods
There are four main categories or communication
styles including verbal, non-verbal, written and
visual.

Verbal Communication
In Verbal Communication words are used to
communicate. This is the most common type of
communication. As in this type, words are used so
it is very important to use appropriate word
otherwise it will cause confusion.

Advantages of verbal communication


It is very easy and quick as you can exchange
ideas by saying words.

Disadvantages of verbal communication


Since it depends on words then it is very important
to use correct words so that other person can
understand easily.

Written Communication
It is an act of communicating through written
words. Just like when you send messages by
written mode or the information written in
newspaper, books etc.

Advantages of written communication


-It is a permanent record
-It can be circulated easily
-Suitable for future references

Disadvantages of written communication


-It takes time to write documents
-Once written it is difficult to change
-It requires good knowledge of language and
grammar
-Receiver can interpret it in the wrong way

Public speaking
Speaking in front of a large number of people is
called public speaking. It is very difficult for any
person to speak in from of many audiences. So
3ps of Public speaking gives an idea to improve
this skill.
3Ps of Public Speaking
Prepare: First of all be prepared for what you are
going to speak.
Practice: Practice in front of a mirror helps to
overcome the fear of the audience.
Perform: Then perform in form of people. Take a
long breath. This will help you when you are
nervous.

Session 3: Non-Verbal Communication

Non-verbal communication is the way of


expressing ourselves without using words. We can
send many messages without using words, for
example, can send a message through
expression, eye contact, touch etc. More examples
are given below
Importance of non-verbal communication
In our daily life, we see that most of the
communication is non-verbal. Many time we
express ourself just by using our eye contact or by
hand movements. So we can say that non-verbal
communication is very important in our life.

Visual communication
This is also a very important type of
communication. Sending a message through
images is very popular as you can see many
advertisements on the roadside and signboards all
these contain much information but in form of
images. It is not bounded to any language anyone
can understand what is being expressed in the
image.
Session 4: Writing Skills: Parts of
Speech

From these sessions, you are going to study


those topics which comes in the English
language. All these topics are not relevant
to the Employability skills Class 9
examination. So we will discuss only some
important concepts.

There are 8 Parts of Speach


Noun: Words for people, place and things
Pronoun: Words used in place of Noun
Adjective: Word used to describe Noun or
Pronoun.
Verb: Doing words
Adverb: Words used to describe Verb. Ex-fast,
Slow
Preposition: Used before Noun or Pronoun to
show its position. Ex- on, in, at
Conjunction: Used to join words or group of
words. Ex- Beacause, and
Interjection: It shows Emotion. Ex- Alas, Hurrah

Session 5: Writing Skills: Sentences

Types of sentences
Active and passive sentences. Example:
 Rahul plays cricket.
 Cricket is played by Rahul.

Types of sentences (according to their


purpose)

Session 6: Pronunciation Basics

Correct pronunciation of words is very important to


communicate well. Listen to correct speeches and
practising more and more you can achieve good
pronunciation of words.

Different Sounds in English


Vowels: There are 5 vowels in the English
language like a, e, i, o, u
Consonants: A total of 21 Consonants are there.
Diphthongs: Combination of two vowel sounds
like ou, ea

Session 7: Greetings and Introductions


Types of greetings
Formal greetings: It is used when you don't know
the person or to greet elderly people.
Informal greetings: It is used to greet friends,
family or a person known to you.

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