REV -

Date July 2019

Remplace -

Air cooled inverter chillers

D-EOMZC00309-19EN

Air cooled:
• EWAD TZ-B (Software Version from 3.00.A onwards)
• EWAH TZ-B (Software Version from 3.00.A onwards)
• EWAH TZ-C
• EWAD TZ-C
• EWAD MZ-C
TABLE OF CONTENTS

1 SAFETY CONSIDERATIONS ....................................................................................................................................... 5

1.1 General ................................................................................................................................................................. 5
1.2 Before switching the unit ....................................................................................................................................... 5
1.3 Avoid electrocution ................................................................................................................................................ 5
2 GENERAL DESCRIPTION............................................................................................................................................ 6
2.1 Basic Information .................................................................................................................................................. 6
2.2 Abbreviations used................................................................................................................................................ 6
2.3 Controller Operating Limits.................................................................................................................................... 6
2.4 Controller Architecture .......................................................................................................................................... 6
2.5 Communication Modules ....................................................................................................................................... 7
3 USING THE CONTROLLER ......................................................................................................................................... 7
3.1 Navigating ............................................................................................................................................................. 7
3.2 Passwords............................................................................................................................................................. 8
3.3 Editing ................................................................................................................................................................... 8
3.4 Basic Control System Diagnostic .......................................................................................................................... 8
3.5 Controller maintenance ......................................................................................................................................... 9
3.6 Optional Remote User Interface ............................................................................................................................ 9
3.7 Embedded Web Interface ..................................................................................................................................... 9
4 WORKING WITH THIS UNIT ...................................................................................................................................... 11
4.1 Chiller On/Off ...................................................................................................................................................... 11
4.1.1 Keypad On/Off ............................................................................................................................................ 11
4.1.2 Scheduler and Silent mode functionalities .................................................................................................. 12
4.1.3 Network On/Off ........................................................................................................................................... 13
4.2 Water Setpoints................................................................................................................................................... 13
4.3 Unit Mode ............................................................................................................................................................ 14
4.3.1 Energy Saving mode .................................................................................................................................. 15
4.4 Unit Status........................................................................................................................................................... 15
4.5 Network Control .................................................................................................................................................. 16
4.6 Thermostatic Control ........................................................................................................................................... 16
4.7 Date/Time............................................................................................................................................................ 18
4.8 Pumps ................................................................................................................................................................. 19
4.9 External Alarm..................................................................................................................................................... 19
4.10 Power Conservation ............................................................................................................................................ 20
4.10.1 Demand Limit.............................................................................................................................................. 20
4.10.2 Current Limit ............................................................................................................................................... 21
4.10.3 Setpoint Reset ............................................................................................................................................ 21
4.10.3.1 Setpoint Reset by OAT (A/C units only) ............................................................................................. 22
4.10.3.2 Setpoint Reset by External 4-20Ma signal ......................................................................................... 22
4.10.3.3 Setpoint Reset by Return ................................................................................................................... 23
4.10.3.4 Softload .............................................................................................................................................. 23
4.11 Electrical Data ..................................................................................................................................................... 24
4.12 Controller IP Setup .............................................................................................................................................. 25
4.13 Daikin On Site ..................................................................................................................................................... 26
4.14 Heat Recovery .................................................................................................................................................... 26
4.15 Software Options (Only for Microtech 4) ............................................................................................................. 28
4.15.1 Permanent Option Set Check/Update .................................................. Errore. Il segnalibro non è definito.
4.15.2 Temporary Option Set Use .................................................................. Errore. Il segnalibro non è definito.
5 ALARMS AND TROUBLESHOOTING ....................................................................................................................... 31
5.1 Unit Alerts............................................................................................................................................................ 31
5.1.1 Bad Current Limit Input ............................................................................................................................... 31
5.1.2 Bad Demand Limit Input ............................................................................................................................. 31
5.1.3 Bad Leaving Water Temperature Reset Input............................................................................................. 31
5.1.4 Condenser Pump #1 Failure (W/C units only)............................................................................................. 32
5.1.5 Condenser Pump #2 Failure (W/C units only)............................................................................................. 32
5.1.6 Energy Meter Communication Fail.............................................................................................................. 32

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 5.1.7 Evaporator Pump #1 Failure ....................................................................................................................... 33
5.1.8 Evaporator Pump #2 Failure ....................................................................................................................... 33
5.1.9 External Event ............................................................................................................................................ 33
5.1.10 Password Over Time .................................................................................................................................. 33
5.1.11 Fan Alarm Module Communication Fail (A/C units only) ............................................................................ 34
5.1.12 Heat Recovery Entering Water Temperature sensor fault (A/C units only) ................................................. 34
5.1.13 Heat Recovery Leaving Water Temperature sensor fault (A/C units only) .................................................. 34
5.1.14 Heat Recovery Water Temperatures inverted (A/C units only) ................................................................... 34
5.1.15 Rapid Recovery Module Communication Fail ............................................................................................. 35
5.1.16 Switch Box Temperature sensor fault (A/C units only) ................................................................................ 35
5.2 Unit Pumpdown Stop Alarms .............................................................................................................................. 35
5.2.1 Condenser Entering Water Temperature (EWT) sensor fault ..................................................................... 35
5.2.2 Condenser Leaving Water Temperature (LWT) sensor fault ...................................................................... 36
5.2.3 Evaporator Entering Water Temperature (EWT) sensor fault ..................................................................... 36
5.2.4 Evaporator Water Temperatures inverted ................................................................................................... 36
5.2.5 Outside Air Temperature (OAT) Lockout (A/C units only) ........................................................................... 36
5.2.6 Outside Air Temperature sensor fault alarm (A/C units only) ...................................................................... 37
5.3 Unit Rapid Stop Alarms ....................................................................................................................................... 37
5.3.1 Condenser Water Freeze alarm (W/C units only) ....................................................................................... 37
5.3.2 Condenser Water Flow Loss alarm (W/C units only) .................................................................................. 37
5.3.3 Emergency Stop ......................................................................................................................................... 38
5.3.4 Evaporator Flow Loss alarm ...................................................................................................................... 38
5.3.5 Evaporator Leaving Water Temperature (LWT) sensor fault ...................................................................... 38
5.3.6 Evaporator Water Freeze alarm.................................................................................................................. 38
5.3.7 External alarm............................................................................................................................................. 39
5.3.8 Gas Leakage Alarm (W/C units only) .......................................................................................................... 39
5.3.9 Heat Recovery Water Freeze Protect alarm (A/C units only) ...................................................................... 39
5.3.10 OptionCtrlrCommFail (A/C units only) ......................................................................................................... 40
5.3.11 Power Fault (only for A/C units with the UPS option).................................................................................. 40
5.3.12 PVM alarm (A/C units only)......................................................................................................................... 40
5.4 Circuit Alerts ........................................................................................................................................................ 41
5.4.1 Economizer Pressure Sensor fault (A/C units only) .................................................................................... 41
5.4.2 Economizer Temperature Sensor fault (A/C units only) .............................................................................. 41
5.4.3 Failed Pumpdown ....................................................................................................................................... 41
5.4.4 Fan Fault (A/C units only) ........................................................................................................................... 42
5.4.5 Gas Leakage Sensor fault (A/C units only) ................................................................................................. 42
5.4.6 CxCmp1 MaintCode01 (A/C units only) ...................................................................................................... 42
5.4.7 CxCmp1 MaintCode02 (A/C units only) ...................................................................................................... 43
5.4.8 Power Loss (A/C units only)........................................................................................................................ 43
5.4.9 Liquid Temperature..................................................................................................................................... 43
5.4.10 Liquid Pressure ........................................................................................................................................... 43
5.5 Circuit Pumpdown Stop Alarms ........................................................................................................................... 44
5.5.1 Discharge Temperature Sensor fault .......................................................................................................... 44
5.5.2 Gas Leakage fault (A/C units only) ............................................................................................................. 44
5.5.3 High Compressor Vfd Temperature fault (A/C units only) ........................................................................... 44
5.5.4 Low Compressor Vfd Temperature fault (A/C units only) ............................................................................ 45
5.5.5 Low Oil Level fault (W/C units only) ............................................................................................................ 45
5.5.6 Low Discharge Superheat fault ................................................................................................................... 45
5.5.7 Oil Pressure Sensor fault ............................................................................................................................ 46
5.5.8 Suction Temperature Sensor fault .............................................................................................................. 46
5.6 Circuit Rapid Stop Alarms ................................................................................................................................... 46
5.6.1 Compressor Extension Communication Error (W/C units only) .................................................................. 46
5.6.2 EXV Driver Extension Communication Error (W/C units only) .................................................................... 47
5.6.3 Compressor VFD Fault ............................................................................................................................... 47
5.6.4 Compressor VFD OverTemp (A/C units only) ............................................................................................. 47
5.6.5 Condensing Pressure sensor fault .............................................................................................................. 47
5.6.6 Economizer EXV Driver Error (A/C unit only).............................................................................................. 48
5.6.7 Economizer EXV Motor Not Connected (A/C unit only) .............................................................................. 48
5.6.8 Evaporating Pressure sensor fault .............................................................................................................. 48
5.6.9 EXV Driver Error (A/C units only)................................................................................................................ 49
5.6.10 EXV Motor Not Connected (TZ B and TZC units only) ............................................................................... 49
5.6.11 Fail Start Low Pressure .............................................................................................................................. 49
5.6.12 Fan VFD Over Current (A/C units only) ...................................................................................................... 49
5.6.13 High Discharge Temperature Alarm ........................................................................................................... 50

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 5.6.14 High Motor Current Alarm ........................................................................................................................... 50
5.6.15 High Motor Temperature Alarm .................................................................................................................. 50
5.6.16 High Oil Pressure Differential Alarm ........................................................................................................... 51
5.6.17 High Pressure alarm ................................................................................................................................... 51
5.6.18 Low Pressure alarm .................................................................................................................................... 52
5.6.19 Low Pressure Ratio Alarm .......................................................................................................................... 52
5.6.20 Maximum Number of Restart Alarm (A/C units only) .................................................................................. 52
5.6.21 Mechanical High Pressure Alarm................................................................................................................ 53
5.6.22 Mechanical Low Pressure Alarm (W/C units only) ...................................................................................... 53
5.6.23 No Pressure At Start Alarm ........................................................................................................................ 54
5.6.24 No Pressure Change At Start Alarm ........................................................................................................... 54
5.6.25 Overvoltage Alarm ...................................................................................................................................... 54
5.6.26 Undervoltage Alarm .................................................................................................................................... 55
5.6.27 VFD Communication Failure ....................................................................................................................... 55
6 OPTIONS ............................................................................................. ERRORE. IL SEGNALIBRO NON È DEFINITO.
6.1 Total Heat Recovery (Optional – A/C units only) .......................................... Errore. Il segnalibro non è definito.
6.2 Energy Meter including Current Limit (Optional) .......................................... Errore. Il segnalibro non è definito.
6.3 Rapid Restart (Optional) ..................................................................................................................................... 27
6.4 Inverter Pump Kit (Optional) ......................................................................... Errore. Il segnalibro non è definito.
6.5 Energy Monitoring (Optional for Microtech 4) ...................................................................................................... 29

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1 SAFETY CONSIDERATIONS

1.1 General
Installation, start-up and servicing of equipment can be hazardous if certain factors particular to the installation are not
considered: operating pressures, presence of electrical components and voltages and the installation site (elevated plinths
and built-up up structures). Only properly qualified installation engineers and highly qualified installers and technicians,
fully trained for the product, are authorized to install and start-up the equipment safely.
During all servicing operations, all instructions and recommendations, which appear in the installation and service
instructions for the product, as well as on tags and labels fixed to the equipment and components and accompanying parts
supplied separately, must be read, understood and followed.
Apply all standard safety codes and practices.
Wear safety glasses and gloves.
Do not operate on a faulty fan, pump or compressor before the main switch has been shut off.
Overtemperature protection is auto-reset, therefore the protected component may restart
automatically if temperature conditions allow it.

In some unit a push button is placed on a door of the unit electrical panel. The button is highlighted by a red color in yellow
background. A manual pressure of the emergency stop button stops all loads from rotating, thus preventing any accident
which may occur. An alarm is also generated by the Unit Controller. Releasing the emergency stop button enables the
unit, which may be restarted only after the alarm has been cleared on the controller.

The emergency stop causes all motors to stop, but does not switch off power to the unit. Do not
service or operate on the unit without having switched off the main switch.

1.2 Before switching the unit

Before switching on the unit read the following recommendations:
• When all the operations and all the settings have been carried out, close all the switchbox panels
• The switchbox panels can only be opened by trained personnel
• When the UC requires to be accessed frequently the installation of a remote interface is strongly recommended
• LCD display of the unit controller may be damaged by extremely low temperatures (see chapter 2.4). For this
reason, it is strongly recommended to never power off the unit during winter, especially in cold climates.

1.3 Avoid electrocution

Only personnel qualified in accordance with IEC (International Electrotechnical Commission) recommendations may be
permitted access to electrical components. It is particularly recommended that all sources of electricity to the unit be shut
off before any work is begun. Shut off main power supply at the main circuit breaker or isolator.
IMPORTANT: This equipment uses and emits electromagnetic signals. Tests have shown that the equipment
conforms to all applicable codes with respect to electromagnetic compatibility.

Direct intervention on the power supply can cause electrocution, burns or even death. This action
must be performed only by trained persons.

RISK OF ELECTROCUTION: Even when the main circuit breaker or isolator is switched off, certain
circuits may still be energized, since they may be connected to a separate power source.

RISK OF BURNS: Electrical currents cause components to get hot either temporarily or permanently.
Handle power cable, electrical cables and conduits, terminal box covers and motor frames with great
care.
ATTENTION: In accordance with the operating conditions the fans can be cleaned periodically. A fan
can start at any time, even if the unit has been shut down.

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2 GENERAL DESCRIPTION

2.1 Basic Information

Microtech® III is a system for controlling single or dual-circuit air/water-cooled liquid chillers. Microtech® III controls
compressor start-up necessary to maintain the desired heat exchanger leaving water temperature. In each unit mode it
controls the operation of the condensers to maintain the proper condensation process in each circuit.
Safety devices are constantly monitored by Microtech® III to ensure their safe operation. Microtech® III also gives access
to a Test routine covering all inputs and outputs.
2.2 Abbreviations used
In this manual, the refrigeration circuits are called circuit #1 and circuit #2. The compressor in circuit #1 is labelled Cmp1.
The other in circuit #2 is labelled Cmp2. The following abbreviations are used:
A/C Air Cooled
CEWT Condenser Entering Water Temperature
CLWT Condenser Leaving Water Temperature
CP Condensing Pressure
CSRT Condensing Saturated Refrigerant Temperature
DSH Discharge Superheat
DT Discharge Temperature
E/M Energy Meter Module
EEWT Evaporator Entering Water Temperature
ELWT Evaporator Leaving Water Temperature
EP Evaporating Pressure
ESRT Evaporating Saturated Refrigerant Temperature
EXV Electronic Expansion Valve
HMI Human Machine Interface
MOP Maximum operating pressure
SSH Suction SuperHeat
ST Suction Temperature
UC Unit controller (Microtech III)
W/C Water Cooled

2.3 Controller Operating Limits

Operation (IEC 721-3-3):
• Temperature -40...+70 °C
• Restriction LCD -20… +60 °C
• Restriction Process-Bus -25….+70 °C
• Humidity < 90 % r.h (no condensation)
• Air pressure min. 700 hPa, corresponding to max. 3,000 m above sea level
Transport (IEC 721-3-2):
• Temperature -40...+70 °C
• Humidity < 95 % r.h (no condensation)
• Air pressure min. 260 hPa, corresponding to max. 10,000 m above sea level.
2.4 Controller Architecture
The overall controller architecture is the following:
• One MicroTech III main controller
• I/O extensions as needed depending on the configuration of the unit
• Communications interface(s) as selected
• Peripheral Bus is used to connect I/O extensions to the main controller.

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 CAUTION: Maintain the correct polarity when connecting the power supply to the boards, otherwise
the peripheral bus communication will not operate and the boards may be damaged.

2.5 Communication Modules

Any of the following modules can be connected directly to the left side of the main controller to allow a BAS or other remote
interface to function. Up to three can be connected to the controller at a time. The controller should automatically detect
and configure itself for new modules after booting up. Removing modules from the unit will require manually changing the
configuration.

Module Siemens Part Number Usage

BacNet/IP POL908.00/MCQ Optional
Lon POL906.00/MCQ Optional
Modbus POL902.00/MCQ Optional
BACnet/MSTP POL904.00/MCQ Optional

3 USING THE CONTROLLER

The standard HMI consists of an inbuilt display (A) with 3 buttons (B) and a push’n’roll control (C).

UC A A B C

The keypad/display (A) consists of a 5-line by 22 character display. The function of the three buttons (B) is described
below:
 Alarm status (from any page it links with the page with alarm list, alarm log and alarm snapshot if available)
 Back to Main Page
 Back to the previous level (it can be the Main Page)
The push’n’roll command (C) is used to scroll between the different menu pages, settings and data available on the HMI
for the active password level. Rotating the wheel allows to navigate between lines on a screen (page) and to increase and
decrease changeable values when editing. Pushing the wheel acts as an Enter Button and will jump from a link to the next
set of parameters.
3.1 Navigating
When power is applied to the control circuit, the controller screen will be active and display the Home screen, which can
also be accessed by pressing the Menu Button.
An example of the HMI screens is shown in the following picture.

M a i n M e n u 1 / 11
E n t e r P a s s w o r d 
U n i t S t a t u s =
O f f : U n i t S W
A c t i v e S e t p t = 7 . 0 ° C
A bell ringing in the top right corner will indicate an active alarm. If the bell doesn’t move it means that the alarm has been
acknowledged but not cleared because the alarm condition hasn’t been removed. A LED will also indicate where the alarm
is located between the unit or circuits.
M a i n M e n u 1 / 
E n t e r P a s s w o r d 
U n i t S t a t u s =
O f f : U n i t S W
A c t i v e S e t p t = 7 . 0 ° C
The active item is highlighted in contrast, in this example the item highlighted in Main Menu is a link to another page. By
pressing the push’n’roll, the HMI will jump to a different page. In this case the HMI will jump to the Enter Password page.

E n t e r P a s s w o r d 2 / 2

E n t e r P W * * * *

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3.2 Passwords
The HMI structure is based on access levels that means that each password will disclose all the settings and parameters
allowed to that password level. Basic informations about the status can be accessed without the need to enter the
password. The user UC handles two level of passwords:

USER 5321
MAINTENANCE 2526
The following information will cover all data and settings accessible with the maintenance password. User password will
disclose a subset of the settings explained in chapter Errore. L'origine riferimento non è stata trovata..
In the Enter Password screen, the line with the password field will be highlighted to indicate that the field on the right can
be changed. This represents a setpoint for the controller. Pressing the push’n’roll the individual field will be highlighted to
allow an easy introduction of the numeric password.
E n t e r P a s s w o r d 2 / 2

E n t e r P W 5 * * *

The password will time out after 10 minutes and is cancelled if a new password is entered or the control powers down.
Entering an invalid password has the same effect as continuing without a password.
It is changeable from 3 to 30 minutes via the Timer Settings menu in the Extended Menus.
3.3 Editing
The Editing Mode is entered by pressing the navigation wheel while the cursor is pointing to a line containing an editable
field. Pressing the wheel again cause the new value to be saved and the keypad/display to leave the edit mode and return
to the navigation mode.
3.4 Basic Control System Diagnostic
MicroTech III controller, extension modules and communication modules are equipped with two status LED (BSP and BUS)
to indicate the operational status of the devices. The BUS LED indicates the status of the communication with the controller.
The meaning of the two status LED is indicated below.
Main Controller (UC)
BSP LED Mode
Solid Green Application running
Solid Yellow Application loaded but not running (*) or BSP Upgrade mode active
Solid Red Hardware Error (*)
Flashing Green BSP startup phase. The controller needs time for starting.
Flashing Yellow Application not loaded (*)
Flashing Yellow/Red Fail safe mode (in case that the BSP upgrade was interrupted)
Flashing Red BSP Error (software error*)
Flashing Red/Green Application/BSP update or initialization
(*) Contact Service.
Extension modules
BSP LED Mode BUS LED Mode
Solid Green BSP running Solid Green Communication running, I/O working
Solid Red Hardware Error (*) Solid Red Communication down (*)
Flashing Red BSP Error (*) Communication running but parameter from the application
Solid Yellow
Flashing Red/Green BSP upgrade mode wrong or missing, or uncorrect factory calibration

Communication modules
BSP LED (same for all modules)
BSP LED Mode
Solid Green BPS running, communication with controller
Solid Yellow BSP running, no communication with controller (*)
Solid Red Hardware Error (*)
Flashing Red BSP Error (*)
Flashing Red/Green Application/BSP update
(*) Contact Service.
BUS LED
BUS LED LON Bacnet MSTP Bacnet IP Modbus
Ready for
Communication. (All Ready for Ready for
Parameter loaded, Communication. The Communication. The
All Communication
Solid Green Neuron configured). BACnet Server is started. BACnet Server is started.
running
Doesn't indicate a It doesn't indicate an It doesn't indicate an
communication with other active communication active communication
devices.

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 BUS LED LON Bacnet MSTP Bacnet IP Modbus
Startup. The LED stays
Startup, or one configured
yellow until the module
Solid channel not
Startup Startup receives a IP Address,
Yellow communicating to the
therefore a link must be
Master
established.
All configured
No Communication to Communications down.
BACnet Server down.
Neuron (internal error, BACnet Server down. Means no communication
Automatically a restart
Solid Red could be solved by Automatic restart after 3 to the Master. The timeout
after 3 seconds are
downloading a new LON seconds is initiated. can be configured. In case
initiated.
application) that the timeout is zero the
timeout is disabled.
Communication not
possible to the Neuron.
Flashing
The Neuron must be
Yellow
configured and set online
over the LON Tool.

3.5 Controller maintenance

The controller requires to maintain the installed battery. Every two years it’s required to replace the battery. Battery model
is: BR2032 and it is produced by many different vendors.
To replace the battery remove the plastic cover of the controller display using a screw driver as shown in the following
pictures:

Be careful to avoid damages to the plastic cover. The new battery shall be placed in the proper battery holder which is
highlighted in the picture, respecting the polarities indicated into the holder itself.
3.6 Optional Remote User Interface
As an option an external Remote HMI can be connected on the UC. The Remote HMI offers the same features as the
inbuilt display plus the alarm indication done with a light emitting diode located below the bell button.
All viewing and setpoint adjustments available on the unit controller are available on the remote panel. Navigation is
identical to the unit controller as described in this manual.

 MicroTech® III

The Remote HMI can be extended up to 700m using the process bus connection available on the UC. With a daisy-chain
connection as below, a single HMI can be connected to up to 8 units. Refer to the specific HMI manual for details.

3.7 Embedded Web Interface

The MicroTech III controller has an embedded web interface that can be used to monitor the unit when connected to a
local network. It is possible to configure the IP addressing of the MicroTech III as a fixed IP of DHCP depending on the
network configuration.
With a common web browser a PC can connect with the unit controller entering the IP address of the controller or the host
name, both visible in the “About Chiller” page accessible without entering a password.
When connected, it will be required to enter a user name and a password. Enter the following credential to get access to
the web interface:
User Name: ADMIN

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Password: SBTAdmin!

The Main Menu page will be displayed. The page is a copy of the onboard HMI and follows the same rules in terms of
access levels and structure.

In addition it allows to trend log a maximum of 5 different quantities. It’s required to click on the value of the quantity to
monitor and the following additional screen will become visible:

Depending on the web browser and its version the trend log feature may not be visible. It’s required a web browser
supporting HTML 5 like for example:
• Microsoft Internet Explorer v.11,
• Google Chrome v.37,
• Mozilla Firefox v.32.
These software are only an example of the browser supported and the versions indicated have to be intended as minimum
versions.

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4 WORKING WITH THIS UNIT

4.1 Chiller On/Off

Starting from factory setup, unit On/Off can be managed by the user using the selector Q0, placed in the electrical panel,
which can switch between three positions: 0 – Local – Remote.

0 Unit is disabled

Loc Unit is enabled to start the compressors

(Local)

Rem Unit On/Off is managed through the “Remote On/Off” physical contact.
(Remote) Closed contact means unit enabled.
Opened contact means unit disabled.
Refer to the electrical wiring diagram, Field Wiring Connection page, to find the references about
Remote On/Off contact. Generally, this contact is used to bring out from the electrical panel the
on/off selector

Some chiller models can be equipped with additional selectors Q1 - Q2 used to enable or disabled specific refrigerant
circuit.

0 Circuit 1 is disabled.

1 Circuit 1 is enabled.

Unit controller provides also additional software features to manage unit start/stop, that are set by default to allow unit start:

1. Keypad On/Off
2. Scheduler (Time programmed On/Off)
3. Network On/Off (optional with communication modules)

4.1.1 Keypad On/Off

In the main page, scroll down until Unit Enable menu, where are available all settings to manage unit and circuits start/stop.

Parameter Range Description

Unit Disable Unit disabled
Enable Unit enabled

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 Scheduler Unit start/stop can be time programmed for each weekday
Circuit #X Disable Circuit #X disabled
Enable Circuit #X enabled
Test Circuit #X in test mode. This feature has to be used only from trained person or Daikin service

4.1.2 Scheduler and Silent mode functionalities

The Scheduler function can be used when is required an automatic chiller start/stop programming.
To use this function, follow below instructions:

1. Q0 selector = Local (refer to 4.1)

2. Unit Enable = Scheduler (refer to 4.1.1)
3. Controller date and time properly set (refer to 4.7)

Scheduler programming is available going in Main Page → View/Set Unit → Scheduler menu

For each weekday can be programmed up to six time bands with a specific operating mode. First operating mode starts at
Time 1, ends at Time 2 when will start the second operating mode and so on until the latest.

Depending on unit type, different operating modes are available:

Parameter Range Description

Value 1 Off Unit disabled
On Setpoint 1 Unit enabled – Water setpoint 1 selected
On Setpoint 2 Unit enabled – Water setpoint 2 selected
On 1 - Silent Unit enabled – Water setpoint 1 selected – Fan silent mode enabled
On 2 - Silent Unit enabled – Water setpoint 2 selected – Fan silent mode enabled

When the Fan Silent Mode function is enabled the chiller noise level is reduced decreasing the maximum speed allowed
for fans. Maximum Speed of Fans is reduced to 75% in order to reduce noise level.

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4.1.3 Network On/Off
Chiller On/Off can be managed also with serial protocol, if the unit controller is equipped with one or more communication
modules (BACNet, Modbus or LON). In order to control the unit over the network, follow below instructions:

1. Q0 selector = Local (refer to 4.1)

2. Unit Enable = Enable (refer to 4.1.1)
3. Control Source = Network (refer to 4.5)
4. Close the contact Local/Network Switch (refer to 4.5), when required!
4.2 Water Setpoints
Purpose of this unit is to cool or to heat (in case of heat pump) the water temperature, to the setpoint value defined by the
user and displayed in the main page:

The unit can work with a primary or a secondary setpoint, that can be managed as indicated below:

1. Keypad selection + Double Setpoint digital contact

2. Keypad selection + Scheduler Configuration
3. Network
4. Setpoin Reset function

As first step the primary and secondary setpoints need to be defined. From main menu, with user password, press on
Setpoint.

Parameter Range Description

Cool LWT 1 Ranges of the Cool, Heat, Ice Primary cooling setpoint.
Cool LWT 2 setpoint are reported in the Secondary cooling setpoint.
Ice LWT IOM of every specific unit. Setpoint for Ice mode.
Max LWT High limit for Cool LWT1 and Cool LWT2
Min LWT Low limit for Cool LWT1 and Cool LWT2
HR EWT Sp Heat Recovery Entering Water Setpoint
HR Dif Heat Recovery Water Temperature
differential
HR Lock Limit Heat Recovery Lock Limi
HR Delta Sp Heat Recovery Delta Setointp

The change between primary and secondary setpoint can be performed using the Double setpoint contact, always
available in the user terminal box, or through the Scheduler function.

Double setpoint contact works as below:

- Contact opened, the primary setpoint is selected
- Contact closed, the secondary setpoint is selected

In order to change between primary and secondary setpoint with the Scheduler, refer to the section 4.1.2.

When the scheduler function is enabled, the Double setpoint contact is ignored

When the operating mode Cool/Ice w/Glycol is selected, the Double Setpoint contact will be used to switch between
the Cool and Ice mode, producing no change on the active setpoint

To modify the active setpoint through network connection, refer to Network control section 4.5.

The active setpoint can further modified using the Setpoint Reset function as explained in the section 4.10.3.

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4.3 Unit Mode
The Unit Mode is used to define if the chiller is working to produce chilled or heated water. Current mode is reported in
the main page to the item Unit Mode.

Depending on the unit type, different operating modes can be selected entering, with maintenance password, in the Unit
Mode menu. In the table below are listed and explained all modes.

Parameter Range Description Unit Range

Mode Cool Set if chilled water temperature up to 4°C is required. No glycol is generally needed A/C and W/C
in the water circuit, unless ambient temperature may reach low values.
Cool w/Glycol Set if chilled water temperature below 4°C is required. This operation requires proper A/C and W/C
glycol/water mixture in the evaporator water circuit.
Cool/Ice Set in case a dual cool/ice mode is required. The switch between the two modes is A/C and W/C
w/Glycol performed using the contact physical Double Setpoint.
Double Setpoint opened: the chiller will work in cooling mode with the Cool LWT
being as the Active Setpoint.
Double Setpoint closed: The chiller will work in Ice mode with the Ice LWT as the
Active Setpoint.
Ice w/Glycol Set if Ice storage is required. The application requires the compressors to operate at A/C and W/C
full load until the ice bank is completed, and then to stop for at least 12 hours. In this
mode the compressor(s) will not operate at part load, but will work only in on/off
mode.
The following modes allow to switch the unit between heat mode and one of the previous cool
mode (Cool, Cool w/Glycol, Ice)
Heat/Cool Set in case a dual cool/heat mode is required. This setting implies an operation with W/C
double functioning which is activated through the Cool/Heat switch on the electric
box
• Switch COOL: The chiller will work in cooling mode with the Cool LWT as the
Active Setpoint.
• Switch HEAT: The chiller will work in heat pump mode with the Heat LWT as the
Active Setpoint.
Heat/Cool Set in case a dual cool/heat mode is required. This setting implies an operation with W/C
w/Glycol double functioning which is activated through the Cool/Heat switch on the electric
box
• Switch COOL: The chiller will work in cooling mode with the Cool LWT as the
Active Setpoint.
• Switch HEAT: The chiller will work in heat pump mode with the Heat LWT as the
Active Setpoint
Heat/Ice Set in case a dual Ice/Heat mode is required. This setting implies an operation with W/C
w/Glycol double functioning which is activated through the Cool/Heat switch on the electric
box
• Switch ICE: The chiller will work in cooling mode with the Ice LWT as the Active
Setpoint.
• Switch HEAT: The chiller will work in heat pump mode with the Heat LWT as the
Active Setpoint.
Pursuit Set in case of double water control cool and contemporary heat. Evaporator leaving W/C
water temperature follows the Cool LWT setpoint. Condenser leaving water
temperature follows the Heat LWT setpoint.
Test Enables the Manual Control of the unit. The manual test feature helps in debugging A/C and W/C
and checking the operational status of actuators. This feature is accessible only with
the maintenance password in the main menu. To activate the test feature is required
to disable the Unit from the Q0 switch and change the available mode to Test.
Energy No, Yes Disable/Enable of the energy saving function
Saving

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Like the On/Off and setpoint control, also the unit mode can be modified from network. Refer to Network control section
4.5 for more details.

4.3.1 Energy Saving mode

Some unit types provide the possibility to enable an energy saving function, that reduces the power consumption
deactivating the compressors crankcase heater, when the chiller is Disabled.

This mode implies that the time needed to start the compressors, after an Off period, could be delayed until a maximum of
90 minutes.

For time critical application, the energy saving function can be disabled by the user to ensure the compressor start within
1 minute from unit On command.

4.4 Unit Status

Unit controller provides in the main page some information about chiller status. All chiller states are listed and explained
below:

Parameter Overall Specific status Description

status
Unit Status Auto: Unit is in Auto control. The pump is running and at least one
compressor is running.
Wait For Load Unit is in standby because the thermostatic control satisfies the
active setpoint.
Water Recirc Water pump is running in order to equalize the water temperature in
the evaporator.
Wait For Flow Unit pump is running but the flow signal still indicates a lack of flow
through the evaporator.
Max Pulldown Unit thermostatic control is limiting the unit capacity as the water
temperature is dropping too quickly.
Capacity Limit Demand limit has been hit. Unit capacity will not further increase.
Current Limit Maximum current has been hit. Unit capacity will not further increase.
Silent Mode Unit is running and Silent Mode is enabled
Pumpdown Unit is performing the pumpdown procedure and d it will stop within
few minutes
Off: Master Disable Unit is disabled by the Master Slave function
Ice Mode Timer This status can be shown only if the unit can work in Ice Mode. The
unit is off because the Ice setpoint has been satisfied. Unit will remain
off until the Ice Timer has expired.
OAT Lockout The unit cannot run because the Oustide Air Temperature is below
the limit foreseen for the condenser temperature control system
installed in this Unit. If the Unit has to run anyway, check with your
local maintenance how to proceed.
Circuits Disabled No circuit is available to run. All circuits can be disabled by their
individual enable switch or can be disabled by a component safety
condition active or can be disabled by keypad or can be all in alarms.
Check the individual circuit status for further details.
Unit Alarm A unit alarm is active. Check the alarm list to see what is the active
alarm inhibiting the unit to start and check if the alarm can be cleared.
Refer to section 5. before proceeding.
Keypad Disable The Unit has been disabled by keypad. Check with your local
maintenance if it can be enabled.
Network Disabled Unit is disabled by Network.

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 Unit Switch The Q0 selector is set to 0 or the or the Remote On/Off contact is
opened.
Test Unit mode set to Test. This mode is activated to check operability of
onboard actuators and sensors. Check with the local maintenance if
the Mode can be reverted to the one compatible with unit application
(View/Set Unit – Set-Up – Available Modes).
Scheduler Disable Unit is disabled by Scheduler programming

4.5 Network Control

When the unit controller is equipped with one or more communication modules the Network Control feature can be
enabled, which gives the possibility to control the unit via serial protocol (Modbus, BACNet or LON).
To allow unit’s control from network, follow below instructions:

1. Close the physical contact “Local/Network Switch”. Refer to unit electrical wiring diagram, Field Wiring
Connection page, to find the references about this contact.

2. Go to Main Page → View/Set Unit → Network Control

Set Controls Source = Network

Network Control menu returns all main values received from serial protocol.
Parameter Range Description
Control Source Local Network control disabled
Network Network control enabled
Actual Control Local,Network Active control between Local/BMS.
Enable - On/Off command from network
Mode - Operating mode from network
Cool LWT - Cooling water temperature setpoint from network
Heat LWT - Heating water temperature setpoint from network
Ice LWT - Ice water temperature setpoint from network
Current Limit Sepoint for current limitation from BMS
Capacity Limit - Capacity limitation from network
Remote Server Remote server enable

Refer to communication protocol documentation for specific registers addresses and the related read/write access level.

4.6 Thermostatic Control

Thermostatic control settings, allows to set up the response to temperature variations. Default settings are valid for most
application, however plant specific conditions may require adjustments in order to have a smooth control or a quicker
response of the unit.
The control will start the first compressor if the controlled temperature is higher (Cool Mode) or lower (Heat Mode) than the
active setpoint of at least a Start Up DT value, whereas other compressors are started, step by step, if the controlled
temperature is higher (Cool Mode) or lower (Heat Mode) than the active setpoint (AS) of at least a Stage Up DT (SU) value.
Compressors stop if performed following same procedure looking to the parameters Stage Down DT and Shut Down DT.

Cool Mode Heat Mode

First compressor start Controlled Temperature > Setpoint + Start Up DT Controlled Temperature < Setpoint - Start Up DT

Other compressors start Controlled Temperature > Setpoint + Stage Up DT Controlled Temperature < Setpoint - Stage Up DT

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 Last compressor stop Controlled Temperature < Setpoint - Shut Dn DT Controlled Temperature > Setpoint - Shut Dn DT

Other compressors stop Controlled Temperature < Setpoint - Stage Dn DT Controlled Temperature > Setpoint - Stage Dn DT

A qualitative example of compressors start-up sequence in cool mode operation is shown in the graph below.

When controlled temperature is within the deadband (DB) error from the active setpoint (AS), unit capacity will not be
changed.
If the leaving water temperature decreases below (Cool Mode) or rises above (Heat Mode) the active setpoint (AS), unit
capacity is adjusted to keep it stable. A further decreasing (Cool Mode) or increasing (Heat Mode) of the controlled
temperature of the Shut Down DT offset (SD) can cause circuit shutdown.

Thermostat
Control OFF Thermostat Control ON Thermostat Control OFF
AS+S
U
Temperature
Controlled

Capacity load up COOL MODE

DB Capacity Unload

AS

AS-SD

Thermostatic control settings are accessible from Main Page→Thermostatic Control

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 Parameter Range Description
Start Up DT Delta temperature respect the active setpoint to start the unit
(startup of first compressor)
Shut Down DT Delta temperature respect the active setpoint to stop the unit
(shutdown of latest compressor)
Stage Up DT Delta temperature respect the active setpoint to start a compressor
Stage Down DT Delta temperature respect the active setpoint to stop a compressor
Stage Up Delay Minimum time between the compressors startup
Stage Down Delay Minimum time between the compressors shutdown
Ice Cycle Delay Unit standby period during Ice mode operation
Max Circuits Run Limit to the number of circuit to be used
Next Circuit On Shows next circuit to be started up
Next Circuit Off Shows next circuit number to be stopped

4.7 Date/Time
The unit controller is able to take stored the actual date and time, that are used for:

1. Scheduler
2. Cycling of standby chiller with Master Slave configuration
3. Alarms Log

Date and time can be modified going in View/Set Unit → Date/Time

Parameter Range Description

Time Actual date. Press to modify. Format is hh:mm:ss
Date Actual time. Press to modify. Format is mm/dd/yy
Day Returns the day of the week.
UTC Difference Coordinated universal time.
Daylight Saving Time:
Enable No, Yes It is used to enable/disable the automatic switch of the Daylight
Saving Time
Start Month NA, Jan…Dec DayLight Saving time start month
Start Week 1st…5th week DayLight Saving time start week
End Month NA, Jan…Dec DayLight Saving time end month
End Week 1st…5th week DayLight Saving time end week

Remember to check periodically the controller battery in order to maintain updated date and time even when there
is no electrical power. Refer to controller maintenance section

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4.8 Pumps
The UC can manage one or two water pumps for both evaporator and, for W/C units, condenser. Number of pumps and
their priority can be set from Main Page→View/Set Unit→Pumps.

Parameter Range Description

Pump Control #1 Only Set to this in case of single pump or twin pump with only #1 operational (f.e. in case
of maintenance on #2)
#2 Only Set to this in case of twin pump with only #2 operational (f.e. in case of maintenance
on #1)
Auto Set for automatic pump start management. At each chiller start, the pump with the
least number of hours will be
#1 Primary Set to this in case of twin pump with #1 running and #2 as a backup
#2 Primary Set to this in case of twin pump with #2 running and #1 as a backup

Recirculation Minimum time required within flow switch has to in order to allow unit startup
Timer
Pump 1 Hours Pump 1 running hours
Pump 2 Hours Pump 2 running hours

In order to activate Variable Flow Pump, consult the external manual “Pump Control”.
4.9 External Alarm
The External Alarm is a digital contact that can be used to communicate to the UC an abnormal condition, coming from an
external device connected to the unit. This contact is located in the customer terminal box and depending on the
configuration can causes a simple event in the alarm log or also the unit stop. The alarm logic associated to the contact is
the following:

Contact state Alarm State Note

Opened Alarm The alarm is generated if the contact remains opened for at least 5 seconds
Closed No Alarm The alarm is reset just the contact is closed

The configuration is performed from the Commissioning → Configuration → Options menu

Parameter Range Description

Ext Alarm Event Event configuration generates an alarm in the controller but takes the unit
running

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 Rapid Stop Rapid Stop configuration generates an alarm in the controller and performs a
rapid stop of the unit

4.10 Power Conservation

In this chapters will be explained the functions used to reduce the unit power consumption:

1. Demand Limit
2. Current Limit
3. Setpoint Reset
4. Softload

Main Menu→View / Set Unit→Power Conservation

4.10.1 Demand Limit

The “Demand limit” function allows the unit to be limited to a specified maximum load. Capacity limit level is regulated
using an external 4-20 mA signal with a linear relationship shown in the picture below. A signal of 4 mA indicates the
maximum capacity available whereas a signal of 20 mA indicates the minimum capacity available. With demand limit
function is not possible shutdown the unit but only unload it until minimum admissible capacity. Demand limit related
setpoints available through this menu are listed in the table below.
In order to enable this option, go to Main Menu → Commission Unit → Configuration → Options and set the Demand
Limit parameter to Enable.

All info about this function are reported in the Main Menu → View/set Unit → Power Configuration → Demand Limit
page.

Parameter Description
Unit Capacity Displays current unit capacity
Demand Limit En Enables demand limit
Demand Limit Displays active demand limit

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 Capacity
Limit [%]

Maximum
Capacity

Minimum
Capacity

4 20 Demand
Limit [mA]

Parameter Description
Unit Actual Chiller Current
Current
Current Active Current Limit
Limit
4.10.2 Current Limit Current Current Setpoint. Overwrite
Setpoint by external 4-20 mA signal if
Current limit function allows to control unit power consumption Flex Curr Limit is activated. taking
current drawn below a specific limit. If external digital signal is triggered, the function Current Limit is activated, and the
user can set a Current Limit Setpoint defined through the HMI or BAS communication.
If Flexible Current Limit Option is activated, by Commissioning → Configuration → Options → Flex Current Limit, user
can decrease the real limit using an external 4-20mA signal as indicate in the graph below. With 20 mA real current limit is
set to Current Limit Setpoint, whereas with 4 mA signal the unit is unloaded until minimum capacity.

Current
Limit [A]

Current Limit
Setpoint

Flexible
Current
Limit [mA]

4 20

All info about this function are reported in the Main Menu → View/set Unit → Power Configuration → Current Limit
page.

4.10.3 Setpoint Reset

The setpoint reset function overrides the chilled water temperature selected through the interface, when certain
circumstances occur. This feature helps in reducing energy consumption optimizing comfort as well. Three different control
strategies can be selected:
• Setpoint Reset by Outside Air Temperature (OAT)
• Setpoint Reset by an external signal (4-20mA)
• Setpoint Reset by Evaporator ΔT (Return)

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In order to set the desired setpoint-reset strategy, go to Main Menu → Commission Unit → Configuration → Options
and modify the Setpoint Reset parameter, according to the following table:

Parameter Description
Max Reset Max Setpoint Reset (valid for all active modes)
Start Reset DT Used on Setpoint Reset by Evaporator DT
Max Reset OAT See Setpoint Reset by OAT Reset
Strt Reset OAT See Setpoint Reset by OAT Reset

Each strategy needs to be configured (although a default configuration is available) and its parameters can be set
navigating to Main Menu → View/Set Unit → Power Conservation→ Setpoint Reset.

Note that the parameters corresponding to a specific strategy will be available only once the Setpoint Reset has been set
to a specific value and the UC has been restarted.

4.10.3.1 Setpoint Reset by OAT (A/C units only)

The active setpoint is calculated applying a correction which is a function of ambient temperature (OAT). As temperature
drops below the Start Reset OAT (SROAT), LWT setpoint is gradually increased until OAT reaches the Max Reset OAT
value (MROAT). Beyond this value, the LWT setpoint is increased by the Max Reset (MR) value.
A
S

LWT SP + MR Parameter Range

Max Reset (MR) 0.0°C  10.0°C
Start Reset DT 10.0°C 29.4°C
MR
Max Reset OAT (MROAT) 10.0°C 29.4°C

Start Reset OAT (SROAT) 10.0°C 29.4°C

LWT SP

OAT

MROAT SROAT

4.10.3.2 Setpoint Reset by External 4-20Ma signal

The active setpoint is calculated applying a correction based on an external 4-20mA signal. 4 mA corresponds to 0°C
correction, while 20 mA corresponds to a correction of the active setpoint as set in Max Reset (MR).

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 AS Parameter Range
Max Reset (MR) 0.0°C  10.0°C
Start Reset DT 10.0°C 29.4°C
LWT SP + MR
Max Reset OAT (MROAT) 10.0°C 29.4°C

Start Reset OAT (SROAT) 10.0°C 29.4°C

MR

LWT SP

Signal

4mA 20mA

4.10.3.3 Setpoint Reset by Return

The active setpoint is calculated applying a correction that depends on the evaporator entering (return) water temperature.
As evaporator ΔT becomes lower than the SRΔT value, an offset to the LWT setpoint is increasingly applied, up to the MR
value when the return temperature reaches the chilled water temperature.

The Return Reset may affect negatively the chiller operation when operated with variable flow. Avoid to use this
strategy in case of inverter water flow control.

AS

Parameter Range
LWT SP + MR
Max Reset (MR) 0.0°C  10.0°C
Start Reset DT 10.0°C 29.4°C

MR Max Reset OAT (MROAT) 10.0°C 29.4°C

Start Reset OAT (SROAT) 10.0°C 29.4°C

LWT SP
Evap T

0 SRT

4.10.4 Softload

Soft Loading is a configurable function used to ramp up the unit capacity over a given time period, usually used to influence
building electrical demand by gradually loading the unit. To enable Softload, go to the page:

Main Menu→View / Set Unit→Power Conservation→ Softload

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Once the Softload Ramp and the Starting Cap have been set, if the Softload is enabled, the machine is forced to ramp up
the capacity based on settings. It works when the machine is starting from 0%, reaching the maximum load with the speed
settable by the customer.

Parameter Description
Softload Enables soft loading
Enable
Softload Duration of the soft load ramp
Ramp
Starting Begin capacity limit. Unit will
Cap increase capacity from this
value to 100% over the time
specified by the Softload
Ramp setpoint.

If the Softload is enabled when the machine is already running, if the Starting Cap>Actual Capacity, the Softload will ramp
up the Capacity with the speed set by the customer.

4.11 Electrical Data

Unit controller returns main electrical values read by the energy meter Nemo D4-L or Nemo D4-Le. All data are collected
in the menu Electrical Data.

Main Page → View/Set Unit → Electrical Data

Parameter Description
Average Voltage Returns the average of the three chained voltages and links to the Voltage Data page
Average Current Returns the current average and links to the Current Data page
Average Power Returns the average power
Active Power Returns the active power
Power Factor Returns the power factor
Active Energy Returns the active energy
Frequency Returns the active frequency

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4.12 Controller IP Setup
The Controller IP Setup page is located at the path Main Menu → View/Set Unit → Controller IP Setup.

All of the information about current MTIII/MT4 IP Network settings is reported in this page, as shown in the following table:

Parameter Range Description

DHCP On The DHCP option is enabled.
Off The DHCP option is disabled.
IP xxx.xxx.xxx.xxx The current IP address
Mask xxx.xxx.xxx.xxx The current Subnet Mask address.
Gateway xxx.xxx.xxx.xxx The current Gateway address.
PrimDNS xxx.xxx.xxx.xxx The current Primary DNS address.
ScndDNS xxx.xxx.xxx.xxx The current Secondary DNS address.
Device POLxxx_xxxxxx The Host Name of the MTIII controller.
MAC xx-xx-xx-xx-xx-xx The MAC address of the MTIII controller.

In order to modify the MTIII IP Network configuration, do the following operations:

• access the Settings menu
• set the DHCP option to Off
• modify the IP, Mask, Gateway, PrimDNS and ScndDNS addresses, if needed, taking care of the current
network settings
• set Apply changes parameter to Yes to save the configuration and restart the MTIII controller.

The default internet configuration is:

Parameter Default Value

IP 192.168.1.42
Mask 255.255.255.0
Gateway 192.168.1.1
PrimDNS 0.0.0.0
ScndDNS 0.0.0.0

Note that if the DHCP is set to On and the MTIII/MT4 internet configurations shows the following parameter values

Parameter Value
IP 169.254.252.246
Mask 255.255.0.0

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 Gateway 0.0.0.0
PrimDNS 0.0.0.0
ScndDNS 0.0.0.0

then an internet connection problem has occurred (probably due to a physical problem, like the Ethernet cable breaking).

4.13 Daikin On Site

The Daikin on Site(DoS) page can be accessed navigating through Main Menu → View/Set Unit → Daikin On Site.

In order to use the DoS utility, the customer has to communicate the Serial Number to Daikin company and subscribe to
the DoS service. Then, from this page, it is possible to:

• Start/Stop the DoS connectivity

• Check the connection status to DoS service
• Enable/Disable the remote update option

according to the parameters shown into the table below.

Parameter Range Description

Comm Start Off Stop the connection to DoS
Start Start the connection to DoS
Comm State - Connection to DoS is off
IPErr Connection to DoS cannot be established
Connected Connection to DoS is established and working
Enable Enable the Remote update option
Remote Update
Disable Disable the Remote update option

Among all the services provided by DoS, the Remote Update option allows to remotely update the software currently
running on the PLC controller, avoiding an in-situ intervention of maintenance personnel. To this purpose, just set the
Remote Update parameter to Enable. Otherwise, keep the parameter set to Disable.

In the unlikely event of PLC replacement, the DoS connectivity can be switched from the old PLC to the new one just
communicating the current Activation Key to Daikin company.

4.14 Heat Recovery

This chiller can handle a total heat recovery option. This feature will require an additional module and sensors to read the
entering and leaving heat recovery water temperatures, command a heat recovery water pump.
The heat recovery is enabled through the Q8 switch installed on the unit and requires to adjust settings on the unit controller
in order to make it work as needed. First of all the function needs to be enabled on the main controller in order to display
all the settings related to this function, by going to Main Menu→Commission Unit→Configuration→Circuit1(Circuit2)

Parameter Description
Apply Changes No, Yes
Comp Freq Compressor Frequency
Fans Number of fans available.

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 Heat Recovery Disable, Enable

Then, go to Main Menu→View/Set Unit→Heat Recovery

When this is done the controller will need to be reset by applying the changes.After the reboot all the heat recovery data
and settings will be displayed on the HMI.

Additionally the Heat Recovery setpoint and differential will become visible and can be adjusted as needed:

Parameter Range Description

HR State Off Heat recovery is disabled
Recirculation Heat recovery pump is running, but chiller fan is not regulating the heat recovery water
temperature
Regulation Heat recovery pump is running and chiller fans are regulating the heat recovery water
temperature
HR LWT Heat recovery leaving water temperature
HR EWT Heat recovery entering water temperature
HR EWT Sp Heat recovery entering water temperature setpoint value
HR EWT Dif Heat recovery
HR Lock Limit Heat Recovery Lock Limit
HR Delta Sp Heat Recovery Delta Setpoint
HR 3-Way Valve Heat recovery 3-way valve opening percentage
HR Pumps Heat recovery pump state
HR Pump Hours Heat recovery pump running hours

4.15 Rapid Restart

This chiller can activate a Rapid Restart (optional) sequence in reaction to a power failure. A digital contact is used to
inform the controller that the feature is enabled. The feature is configured in the factory.

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Rapid restart is activated under the following conditions:
• The power failure exists for up to 180 seconds
• The unit and circuit switches are ON.
• No unit or circuit alarms exist.
• The unit has been running in the normal Run state
• The BMS Circuit Mode setpoint is set to Auto when the control source is Network
If the power failure is more than 180 seconds, the unit will start based on the setting of the Stop-to-Start cycle timer
(minimum setting of 3 minutes) and load per standard unit without Rapid Restart.
When Rapid Restart is active, the unit will restart within 30 seconds of power restoration. The time to restore full load is
less than 3 minutes.

4.16 Software Options (Only for Microtech 4)

For the TZC model, the possibility to employ a set of software options has been added to the functionality of the chiller, in
according with the new Microtech 4 installed on the Unit. The Software Options do not require any additional hardware and
regard communication channels and the new energy functionalities.
During the commissioning the machine is delivered with the Option Set chosen by the customer; the Password inserted is
permanent and depends on the Serial Machine Number and the Option Set selected.
In order to check the current Option Set:

Main Menu→Commission Unit→Configuration→Software Options

Parameter Description
Password Writable by Interface/Web Interface
Option Name Option Name
Option is activated.
Option Status
Option is not activated

The Current Password inserted activates the selected options.

4.16.1 Changing the Password for buying new Software Options

The Option Set and the Password are updated in the Factory. If the customer wants to change its Option Set, he needs to
contact the Daikin Personnel and asks for a new password.
As soon as the new password is communicated, the follow steps allow the customer to change the Option Set by himself:

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 1. Wait for the circuits are both OFF, then, from the Main Page, Main Menu→Unit Enable→Unit→Disable
2. Go to Main Menu→Commission Unit→Configuration→Software Options
3. Select the Options to Activate
4. Insert the Password
5. Wait for the States of the selected options going to On
6. Apply Changes→Yes (it will reboot the controller)

The Password is changeable only if the machine is working in safe conditions: both the circuits are
in the State Off.

4.16.2 Inserting the Password in a Spare Controller

If the Controller is broken and/or it needs to be replaced for any reason, the customer needs to configure the Option Set
with a new Password.
If this replacement is scheduled, the customer can ask to Daikin Personnel for a new Password and repeat the steps in
chapter 4.15.1.
If there is no enough time to ask for a Password to Daikin Personnel (ex. an expected failure of the controller), a set of
Free Limited Password is provided, in order not to interrupt the machine’s working.
These Passwords are free and visualized in:

Main Menu→Commission Unit→Configuration→Software Options→Temporary Passwords

Their Use is limited up to three months:

• 553489691893 – 3 Months Duration
• 411486702597 – 1 Month Duration
• 084430952438 – 1 Month Duration
It gives the customer the time enough to contact Daikin Service and insert a new unlimited password.

Parameter Specific Status Description

553489691893 Activate the Option Set for 3 Months.
411486702597 Activate the Option Set for 1 Month.
084430952438 Activate the Option Set for 1 Month.
Mode Permanent A permanent Password is inserted. Option set can be
used for unlimited time.
Temporary A temporary Password is inserted. Option set can be
used depending on the password inserted.
Timer Last duration of the Option Set activated. Enabled only
if the mode is Temporary.

The Password is changeable only if the machine is working in safe conditions: both the circuits are
in the State Off.

4.17 Energy Monitoring (Optional for Microtech 4)

The Energy Monitoring is a software option not requiring any additional hardware. It can be activated in order to achieve
an estimation ( 5% accuracy) of the instantaneous performances of the chiller in terms of:

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 • Cooling Capacity
• Power Input
• Efficiency-COP
An integrated estimation of these quantities is provided. Go to the page:
Main Menu→View / Set Unit→Energy Monitoring

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5 ALARMS AND TROUBLESHOOTING
The UC protects the unit and the components from operating in abnormal conditions. Protections can be divided in
preventions and alarms. Alarms can then be divided in pump-down and rapid stop alarms. Pump-down alarms are activated
when the system or sub-system can perform a normal shutdown in spite of the abnormal running conditions. Rapid stop
alarms are activated when the abnormal running conditions require an immediate stop of the whole system or sub-system
to prevent potential damages.
The UC displays the active alarms in a dedicated page and keep an history of the last 50 entries divided between alarms
and acknowledges occurred. Time and date for each alarm event and of each alarm acknowledge are stored.
The UC also stores alarm snapshot of each alarm occurred. Each item contains a snapshot of the running conditions right
before the alarm has occurred. Different sets of snapshots are programmed corresponding to unit alarms and circuit alarms
holding different information to help the failure diagnosis.
In the following sections it will also be indicated how each alarm can be cleared between local HMI, Network (by any of the
high level interfaces Modbus, Bacnet or Lon) or if the specific alarm will clear automatically. The following symbols are
used:

 Allowed
 Not allowed
 Not foreseen

5.1 Unit Alerts

5.1.1 Bad Current Limit Input
This alarm is generated when the Flexible Current Limit option has been enabled and the input to the controller is out of
the admitted range.
Symptom Cause Solution
Unit status is Run. Flexible current limit input out of range. Check for values of input signal to the unit
Bell icon is moving on controller’s display. For this warning out of range is considered controller. It has to be in the allowed mA
Flexible Current Limit function cannot be to be a signal less than 3mA or more than range.
used. 21mA.
String in the alarm list: Check for electrical shielding of wirings.
BadCurrentLimitInput
String in the alarm log:
 BadCurrentLimitInput Check for right value of the unit’s controller
String in the alarm snapshot output in case input signal is into allowed
BadCurrentLimitInput range.

Reset Notes
Local HMI  Automatically clears when the signal
Network  returns in the allowed range.
Auto 

5.1.2 Bad Demand Limit Input

This alarm is generated when the Demand Limit option has been enabled and the input to the controller is out of the
admitted range.
Symptom Cause Solution
Unit status is Run. Demand limit input out of range Check for values of input signal to the unit
Bell icon is moving on controller’s display. For this warning out of range is considered controller. It has to be in the allowed mA
Demand Limit function cannot be used. to be a signal less than 3mA or more than range;
String in the alarm list: 21mA.
BadDemandLimitInput Check for electrical shielding of wirings.
String in the alarm log:
BadDemandLimitInput
Check for right value of the unit’s
String in the alarm snapshot
controller output in case input signal is
BadDemandLimitInput
into allowed range.
Reset Notes
Local HMI  Automatically clears when the signal
Network  returns in the allowed range.
Auto 

5.1.3 Bad Leaving Water Temperature Reset Input

This alarm is generated when the Setpoint Reset option has been enabled and the input to the controller is out of the
admitted range.
Symptom Cause Solution
Unit status is Run. LWT reset input signal is out of range. Check for values of input signal to the
Bell icon is moving on controller’s display. For this warning out of range is considered unit controller. It has to be in the allowed
LWT Reset function cannot be used. to be a signal less than 3mA or more than mA range.
String in the alarm list: 21mA.
BadSetPtOverrideInput Check for electrical shielding of wirings.
String in the alarm log:

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  BadSetPtOverrideInput Check for right value of the unit’s
String in the alarm snapshot controller output in case input signal is
BadSetPtOverrideInput into allowed range.
Reset Notes
Local HMI  Automatically clears when the signal
Network  returns in the allowed range.
Auto 

5.1.4 Condenser Pump #1 Failure (W/C units only)

This alarm is generated if the pump is started but the flow switch is not able to close within the recirculate time. This can
be a temporary condition or may be due to a broken flowswitch, the activation of circuit breakers, fuses or to a pump
breakdown.
Symptom Cause Solution
Unit could be ON. Pump #1 may not be operating. Check for problem in electrical wiring of
Bell icon is moving on controller’s display. the pump #1.
Backup pump is used or stop of all circuits Check that electrical breaker of pump #1
in case of pump #2 failure. is tripped.
String in the alarm list: If fuses are used to protect the pump,
CondPump1Fault check the integrity of fuses.
String in the alarm log: Check for problem in wiring connection
 CondPump1Fault between pump starter and unit controller.
String in the alarm snapshot Check the water pump filter and the water
CondPump1Fault circuit for obstructions.
Flow Switch doesn’t operate properly Check flow switch connection and
calibration.
Reset Notes
Local HMI 
Network 
Auto 

5.1.5 Condenser Pump #2 Failure (W/C units only)

This alarm is generated if the pump is started but the flow switch is not able to close within the recirculate time. This can
be a temporary condition or may be due to a broken flowswitch, the activation of circuit breakers, fuses or to a pump
breakdown.
Symptom Cause Solution
Unit could be ON. Pump #1 may not be operating. Check for problem in electrical wiring of
Bell icon is moving on controller’s display. the pump #1.
Backup pump is used or stop of all circuits Check that electrical breaker of pump #1
in case of pump #1 failure. is tripped.
String in the alarm list: If fuses are used to protect the pump,
CondPump2Fault check the integrity of fuses.
String in the alarm log: Check for problem in wiring connection
 CondPump2Fault between pump starter and unit controller.
String in the alarm snapshot Check the water pump filter and the water
CondPump2Fault circuit for obstructions.
Flow Switch doesn’t operate properly Check flow switch connection and
calibration.
Reset Notes
Local HMI 
Network 
Auto 

5.1.6 Energy Meter Communication Fail

This alarm is generated in case of communication problems with the energy meter.
Symptom Cause Solution
Bell icon is moving on controller’s display. Module has no power supply Refer to the datasheet of the specific
String in the alarm list: component to see if it is correctly
EnergyMtrCommFail powered
String in the alarm log: Wrong cabling with the Unit Controller Check if the polarity of the connections is
 EnergyMtrCommFail respected.
String in the alarm snapshot
Modbus parameters not properly set Referring to the datasheet of the specific
EnergyMtrCommFail
component to see if the modbus
parameters are set correctly:
Address = 20
Baud Rate =19200 kBs
Parity = None
Stop bits =1
Module is broken Check if the display shows something
and the power supply is present.
Reset Notes

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 Local HMI  Automatically clears when the
Network  communication is re-established.
Auto 

5.1.7 Evaporator Pump #1 Failure

This alarm is generated if the pump is started but the flow switch is not able to close within the recirculate time. This can
be a temporary condition or may be due to a broken flowswitch, the activation of circuit breakers, fuses or to a pump
breakdown.
Symptom Cause Solution
Unit could be ON. Pump #1 may not be operating. Check for problem in electrical wiring of
Bell icon is moving on controller’s display. the pump #1.
Backup pump is used or stop of all circuits Check that electrical breaker of pump #1
in case of pump #2 failure. is tripped.
String in the alarm list: If fuses are used to protect the pump,
EvapPump1Fault check the integrity of fuses.
String in the alarm log: Check for problem in wiring connection
 EvapPump1Fault between pump starter and unit controller.
String in the alarm snapshot Check the water pump filter and the water
EvapPump1Fault circuit for obstructions.
Flow Switch doesn’t operate properly Check flow switch connection and
calibration.
Reset Notes
Local HMI 
Network 
Auto 

5.1.8 Evaporator Pump #2 Failure

This alarm is generated if the pump is started but the flow switch is not able to close within the recirculate time. This can
be a temporary condition or may be due to a broken flowswitch, the activation of circuit breakers, fuses or to a pump
breakdown.

Symptom Cause Solution

Unit could be ON. Pump #2 may not be operating. Check for problem in electrical wiring of
Bell icon is moving on controller’s display. the pump #2.
Backup pump is used or stop of all circuits
in case of pump #1 failure. Check that electrical breaker of pump #2
String in the alarm list: is tripped.
EvapPump2Fault If fuses are used to protect the pump,
String in the alarm log: check the integrity of fuses.
 EvapPump2Fault Check for problem in wiring connection
String in the alarm snapshot between pump starter and unit controller.
EvapPump2Fault Check the water pump filter and the
water circuit for obstructions.
Flow Switch doesn’t operate properly Check flow switch connection and
calibration.
Reset Notes
Local HMI 
Network 
Auto 

5.1.9 External Event

This alarm indicates that a device, whose operation is linked with this machine, is reporting a problem on the dedicated
input.
Symptom Cause Solution
Unit status is Run. There is an external event that has caused Check for reasons of external event and
Bell icon is moving on controller’s display. the opening, for at least 5 seconds, of the if it can be a potential problem for a
String in the alarm list: digital input on the controller board. correct chiller operation.
UnitExternalEvent
String in the alarm log:
UnitExternalEvent
String in the alarm snapshot
UnitExternalEvent

Reset Notes
Local HMI  The alarm is automatically cleared when
Network  the problem is solved.
Auto 
NOTE: What above applies in case of configuration of the external fault digital input as Event

5.1.10 Password Over Time

Symptom Cause Solution

Pass1TimeOver 1dayleft Spiega Flusso
Pass2TimeOver 1dayleft

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 Pass3TimeOver 1dayleft Temporary Password Inserted is going to
Reset expire. One day is left before Option set is Notes
unactived.
Local HMI 
Network 
Auto 

5.1.11 Fan Alarm Module Communication Fail (A/C units only)

This alarm is generated in case of communication problems with the FAC module.
Symptom Cause Solution
Bell icon is moving on controller’s display. Module has no power supply Check the power supply from the
String in the alarm list: connector on the side of the module.
FanMdlCommFail Check if LEDs are both green.
String in the alarm log: Check if the connector on the side is tightly
 FanMdlCommFail inserted in the module
String in the alarm snapshot Module address is not properly set Check if module’s address is correct
FanMdlCommFail referring to the wiring diagram.
Module is broken Check if LED are on and both green. If
BSP LED is solid red replace the module
Check if power supply is ok but LEDs are
both off. In this case replace the module
Reset Notes
Local HMI 
Network 
Auto 

5.1.12 Heat Recovery Entering Water Temperature sensor fault (A/C units only)
This alarm is generated any time that the input resistance is out of an acceptable range.
Symptom Cause Solution
Unit status is Off. Sensor is broken. Check for sensor integrity according table
All circuits are stopped with a normal and allowed kOhm (k) range.
shutdown procedure. Check correct sensors operation
Bell icon is moving on controller’s display. Sensor is shorted. Check if sensor is shorted with a
String in the alarm list: resistance measurement.
UnitAlHREwtSen Sensor is not properly connected (open). Check for absence of water or humidity on
String in the alarm log: electrical contacts.
 UnitAlHREwtSen Check for correct plug-in of the electrical
String in the alarm snapshot connectors.
UnitAlHREwtSen Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.1.13 Heat Recovery Leaving Water Temperature sensor fault (A/C units only)
This alarm is generated any time that the input resistance is out of an acceptable range.
Symptom Cause Solution
Heat Recovery is Off Sensor is broken. Check for sensor integrity.
Bell icon is moving on controller’s display. according table and allowed kOhm (k)
String in the alarm list: range.
UnitAlHRLvgSen Check correct sensors operation
String in the alarm log:
 UnitAlHRLvgSen Sensor is shorted. Check if sensor is shorted with a resistance
String in the alarm snapshot measurement.
UnitAlHRLvgSen Sensor is not properly connected (open). Check for absence of water or humidity on
electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.1.14 Heat Recovery Water Temperatures inverted (A/C units only)

This alarm is generated any time that the heat recovery entering water temperature is lower than the leaving by 1°C and
at least one compressor is running.
Symptom Cause Solution

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 Bell icon is moving on controller’s display. Entering and leaving water temperature Check cabling of the sensors on the unit
Bell icon is moving on controller’s display. sensors are inverted. controller.
String in the alarm list: Check offset of the two sensors with the
Unit HRInvAl water pump running
String in the alarm log: Entering and leaving water pipes are Check if the water flows in counter flow
 Unit HRInvAl reversed respect to refrigerant.
String in the alarm snapshot
Unit HRInvAl Water pump operate reverse. Check if the water flows in counter flow
respect to refrigerant.

Reset Notes
Local HMI 
Network 
Auto 

5.1.15 Rapid Recovery Module Communication Fail

This alarm is generated in case of communication problems with the RRC module.
Symptom Cause Solution
Bell icon is moving on controller’s display. Module has no power supply Check the power supply from the
String in the alarm list: connector on the side of the module.
RpdRcvryCommFail Check if LEDs are both green.
String in the alarm log:
 RpdRcvryCommFail Check if the connector on the side is tightly
String in the alarm snapshot inserted in the module
RpdRcvryCommFail Module address is not properly set Check if module’s address is correct
referring to the wiring diagram.
Module is broken Check if LED are on and both green. If
BSP LED is solid red replace the module
Check if power supply is ok but LEDs are
both off. In this case replace the module
Reset Notes
Local HMI 
Network 
Auto 

5.1.16 Switch Box Temperature sensor fault (A/C units only)

This alarm is generated any time that the input resistance is out of an acceptable range.

Symptom Cause Solution

Unit status is On Sensor is broken. Check for sensor integrity.
Bell icon is moving on controller’s display. according table and allowed kOhm (k)
Bell icon is moving on controller’s display. range.
String in the alarm list: Check correct sensors operation
SwitchBoxTempSen
String in the alarm log: Sensor is shorted. Check if sensor is shorted with a
 SwitchBoxTempSen resistance measurement.
String in the alarm snapshot Sensor is not properly connected (open). Check for absence of water or humidity on
SwitchBoxTempSen electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.2 Unit Pumpdown Stop Alarms

5.2.1 Condenser Entering Water Temperature (EWT) sensor fault
This alarm is generated any time the input resistance is out of an acceptable range.
Symptom Cause Solution
Unit status is Off. Sensor is broken. Check for sensor integrity.
All circuits are stopped with a normal according table and allowed kOhm (k)
shutdown procedure. range.
Bell icon is moving on controller’s display. Check correct sensors operation
String in the alarm list:
UnitOffCndEntWTempSen Sensor is shorted. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
 UnitOffCndEntWTempSen Sensor is not properly connected (open). Check for absence of water or humidity on
String in the alarm snapshot electrical contacts.
UnitOffcndEntWTempSen Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes

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 Local HMI 
Network 
Auto 

5.2.2 Condenser Leaving Water Temperature (LWT) sensor fault

This alarm is generated any time the input resistance is out of an acceptable range.

Symptom Cause Solution

Unit status is Off. Sensor is broken. Check for sensor integrity.
All circuits are stopped with a normal according table and allowed kOhm (k)
shutdown procedure. range.
Bell icon is moving on controller’s display. Check correct sensors operation
String in the alarm list:
UnitOffCndLvgWTempSen Sensor is shorted. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
 UnitOffCndLvgWTempSen Sensor is not properly connected (open). Check for absence of water or humidity on
String in the alarm snapshot electrical contacts.
UnitOffcndLvgWTempSen Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.2.3 Evaporator Entering Water Temperature (EWT) sensor fault

This alarm is generated any time the input resistance is out of an acceptable range.
Symptom Cause Solution
Unit status is Off. Sensor is broken. Check for sensor integrity.
All circuits are stopped with a normal according table and allowed kOhm (k)
shutdown procedure. range.
Bell icon is moving on controller’s display. Check correct sensors operation
String in the alarm list:
UnitOffEvpEntWTempSen Sensor is shorted. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
 UnitOffEvpEntWTempSen Sensor is not properly connected (open). Check for absence of water or humidity on
String in the alarm snapshot electrical contacts.
UnitOffEvpEntWTempSen Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 

5.2.4 Evaporator Water Temperatures inverted

This alarm is generated any time the entering water temperature is lower than the leaving by 1°C and at least one
compressor is running since 90 seconds.
Symptom Cause Solution
Unit status is Off. Entering and leaving water temperature Check cabling of the sensors on the unit
All circuits are stopped with a normal sensors are inverted. controller.
shutdown precedure. Check offset of the two sensors with the
Bell icon is moving on controller’s display. water pump running
String in the alarm list: Entering and leaving water pipes are Check if the water flows in counter flow
UnitOffEvpWTempInvrtd reversed respect to refrigerant.
String in the alarm log:
 UnitOffEvpWTempInvrtd Water pump operate reverse. Check if the water flows in counter flow
String in the alarm snapshot respect to refrigerant.
UnitOffEvpWTempInvrtd
Reset Notes
Local HMI 
Network 
Auto 

5.2.5 Outside Air Temperature (OAT) Lockout (A/C units only)

This alarm prevents the unit to start if the outside air temperature is too low. Purpose is to prevent low pressure trips at
startup. The limit depends on the fan regulation that is installed on the unit. By default this value is set to 10°C.
Symptom Cause Solution
Unit Status is OAT Lockout. Outside ambient temperature is lower than Check the minimum outside ambient
All circuits are stopped with a normal value set into unit’s controller. temperature value set into the unit’s
shutdown procedure. controller.
Bell icon is moving on controller’s display.

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 Check if this value is in accordance with
String in the alarm list: chiller application, therefore check about
StartInhbtAmbTempLo the proper application and utilization of the
String in the alarm log: chiller.
 StartInhbtAmbTempLo Improper operation of Outside Ambient Check for proper operation of OAT sensor
String in the alarm snapshot Temperature sensor. according information about kOhm (k)
StartInhbtAmbTempLo range related to temperature values.
Reset Notes
Local HMI  It clears automatically with a 2.5°C of
Network  hysteresis.
Auto 

5.2.6 Outside Air Temperature sensor fault alarm (A/C units only)
This alarm is generated any time the input resistance is out of an acceptable range.
Symptom Cause Solution
Unit status is Off. Sensor is broken. Check for sensor integrity.
All circuits are stopped with a normal
shutdown precedure. Check correct sensors operation
Bell icon is moving on controller’s display. according table and allowed kOhm (k)
String in the alarm list: range.
UnitOffAmbTempSen Sensor is shorted. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
 UnitOffAmbTempSen Sensor is not properly connected (open). Check for absence of water or humidity on
String in the alarm snapshot electrical contacts.
UnitOffAmbTempSen Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.3 Unit Rapid Stop Alarms

5.3.1 Condenser Water Freeze alarm (W/C units only)
This alarm is generated to indicate that the water temperature (entering or leaving) has dropped below a safety limit.
Control tries to protect the heat exchanger starting the pump and letting the water circulate.
Symptom Cause Solution
Unit status is Off. Water flow too low. Increase the water flow.
All circuits are stopped immediately.
Bell icon is moving on controller’s display. Inlet temperature to the evaporator is too Increase the inlet water temperature.
String in the alarm list: low.
UnitOffCondWaterTmpLo Flow switch is not working or no water flow. Check the flow switch and the water pump.
String in the alarm log:
 UnitOffCondWaterTmpLo Refrigerant temperature become too low (< Check the water flow and filter. No good
String in the alarm snapshot -0.6°C). heat exchange condition into the
UnitOffCondWaterTmpLo evaporator.
Sensors readings (entering or leaving) are Check the water temperatures with a
not properly calibrated proper instrument and adjust the offsets
Wrong freeze limit setpoint The freeze limit has not been changed as
a function of glycol percentage.
Reset Notes
Local HMI  It’s required to check if the condenser has
Network  any damage due to this alarm.
Auto 

5.3.2 Condenser Water Flow Loss alarm (W/C units only)

This alarm is generated in case of flow loss to the chiller to protect the machine against Mechanical High Pressure trips.
Symptom Cause Solution
Unit status is Off. No water flow sensed for 3 minutes Check the water pump filler and the water
All circuits are stopped immediately. continuously or water flow too low. circuit for obstructions.
Bell icon is moving on controller’s display. Check the flow switch calibration and
String in the alarm list: adapt to minimum water flow.
UnitOffCondWaterFlow
Check if pump impeller can rotate freely
String in the alarm log:
and has no damages.
 UnitOffCondWaterFlow
String in the alarm snapshot Check pumps protection devices (circuit
UnitOffCondWaterFlow breakers, fuses, inverters, etc.)
Check if water filter is clogged.
Check flow switch connections.
Reset Notes

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 Local HMI 
Network 
Auto 

5.3.3 Emergency Stop

This alarm is generated any time the Emergency Stop button is activated.

Before resetting the Emergency Stop button please verify that the harmful condition has been removed.

Symptom Cause Solution

Unit status is Off. Emergency stop button has been pushed. Turning counterclockwise the emergency
All circuits are stopped immediately. stop button, the alarm should be cleared.
Bell icon is moving on controller’s display.
String in the alarm list:
UnitOffEmergencyStop
String in the alarm log:
 UnitOffEmergencyStop
String in the alarm snapshot
UnitOffEmergencyStop
Reset Notes
Local HMI  Please see note on the top.
Network 
Auto 

5.3.4 Evaporator Flow Loss alarm

This alarm is generated in case of flow loss to the chiller to protect the machine against freezing.
Symptom Cause Solution
Unit status is Off. No water flow sensed for 3 minutes Check the water pump filler and the water
All circuits are stopped immediately. continuously or water flow too low. circuit for obstructions.
Bell icon is moving on controller’s display.
String in the alarm list: Check the flow switch calibration and
UnitOffEvapWaterFlow adapt to minimum water flow.
String in the alarm log: Check if pump impeller can rotate freely
 UnitOffEvapWaterFlow and has no damages.
String in the alarm snapshot Check pumps protection devices (circuit
UnitOffEvapWaterFlow breakers, fuses, inverters, etc.)
Check if water filter is clogged.
Check flow switch connections.
Reset Notes
Local HMI 
Network 
Auto 

5.3.5 Evaporator Leaving Water Temperature (LWT) sensor fault

This alarm is generated any time that the input resistance is out of an acceptable range.
Symptom Cause Solution
Unit status is Off. Sensor is broken. Check for sensor integrity.
All circuits are stopped with a normal according table and allowed kOhm (k)
shutdown procedure. range.
Bell icon is moving on controller’s display. Check correct sensors operation
String in the alarm list:
UnitOffLvgEntWTempSen Sensor is shorted. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
 UnitOffLvgEntWTempSen Sensor is not properly connected (open). Check for absence of water or humidity on
String in the alarm snapshot electrical contacts.
UnitOffEvpLvgWTempSen Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.3.6 Evaporator Water Freeze alarm

This alarm is generated to indicate that the water temperature (entering or leaving) has dropped below a safety limit.
Control tries to protect the heat exchanger starting the pump and letting the water circulate.
Symptom Cause Solution
Unit status is Off. Water flow too low. Increase the water flow.

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 All circuits are stopped immediately.
Bell icon is moving on controller’s display.
String in the alarm list: Inlet temperature to the evaporator is too Increase the inlet water temperature.
UnitOffEvapWaterTmpLo low.
String in the alarm log: Flow switch is not working or no water flow. Check the flow switch and the water pump.
 UnitOffEvapWaterTmpLo
String in the alarm snapshot Sensors readings (entering or leaving) are Check the water temperatures with a
UnitOffEvapWaterTmpLo not properly calibrated. proper instrument and adjust the offsets

Wrong freeze limit setpoint. The freeze limit has not been changed as
a function of glycol percentage.

Reset Notes
Local HMI  It’s required to check if the evaporator has
Network  any damage due to this alarm.
Auto 

5.3.7 External alarm

This alarm is generated to indicate that an external device whose operation is linked with this unit operation. This external
device could be a pump or an inverter.
Symptom Cause Solution
Unit status is Off. There is an external event that has caused Check causes of the external event or
All circuits are switched off with the normal the opening, for at least 5 seconds, of the alarm.
shutdown procedure. port on the controller board.
Bell icon is moving on controller’s display.
String in the alarm list: Check electrical wiring from unit controller
UnitOffExternalAlarm to the external equipment in case of any
String in the alarm log: external events or alarms have been
 UnitOffExternalAlarm occurred.
String in the alarm snapshot
UnitOffExternalAlarm
Reset Notes
Local HMI 
Network 
Auto 
NOTE: What above applies in case of configuration of the external fault digital input as Alarm.

5.3.8 Gas Leakage Alarm (W/C units only)

This alarm is generated when the external leak detector(s) detects a refrigerant concentration higher that a threshold. To
clear this alarm is required to clear the alarm either locally and, if needed, on the leak detector itself.
Symptom Cause Solution
Unit status is Off. Refrigerant leakage Locate the leakage with a sniffer and fix
All circuits are stopped immediately. the leakage
Bell icon is moving on controller’s display. Leak detector is not properly powered Check the power supply of the leak
String in the alarm list: detector.
UnitOffGasLeakage Leak detector is not properly connected to Check the connection of the detector with
String in the alarm log: the controller. reference to the wiring diagram of the unit.
 UnitOffGasLeakage Leak detector is broken Replace the leak detector.
String in the alarm snapshot
UnitOffGasLeakage Leak detector is not required/needed Check the configuration on the unit
controller and disable this option.
Reset Notes
Local HMI 
Network 
Auto 

5.3.9 Heat Recovery Water Freeze Protect alarm (A/C units only)
This alarm is generated to indicate that the heat recovery water temperature (entering or leaving) has dropped below a
safety limit. Control tries to protect the heat exchanger starting the pump and letting the water circulate.
Symptom Cause Solution
Unit status is Off. Water flow too low. Increase the water flow.
All circuits are stopped immediately.
Bell icon is moving on controller’s display. Inlet temperature to the heat recovery is Increase the inlet water temperature.
String in the alarm list: too low.
UnitOff HRFreeze Sensors readings (entering or leaving) are Check the water temperatures with a
String in the alarm log: not properly calibrated proper instrument and adjust the offsets
 UnitOff HRFreeze
String in the alarm snapshot
UnitOff HRFreeze
Reset Notes
Local HMI 
Network 
Auto

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5.3.10 OptionCtrlrCommFail (A/C units only)
This alarm is generated in case of communication problems with the AC module.
Symptom Cause Solution
Unit status is Off. Module has no power supply Check the power supply from the
All circuits are stopped immediately. connector on the side of the module.
Bell icon is moving on controller’s display. Check if LEDs are both green.
String in the alarm list:
Check if the connector on the side is tightly
OptionCtrlrCommFail
inserted in the module
String in the alarm log:
 OptionCtrlrCommFail Module address is not properly set Check if module’s address is correct
String in the alarm snapshot referring to the wiring diagram.
OptionCtrlrCommFail Module is broken Check if LED are on and both green. If
BSP LED is solid red replace the module
Check if power supply is ok but LEDs are
both off. In this case replace the module
Reset Notes
Local HMI 
Network 
Auto 

5.3.11 Power Fault (only for A/C units with the UPS option)
This alarm is generated when the main power is Off and the unit controller is powered by the UPS.
Resolution of this fault requires a direct intervention on the power supply of this unit. Direct intervention on the
power supply can cause electrocution, burns or even death. This action must be performed only by trained
persons. In case of doubts contact your maintenance company.

Symptom Cause Solution

Unit status is Off. Loss of one phase. Check voltage level on each of the phases.
All circuits are stopped immediately. Bell
icon is moving on controller’s display. Not correct sequence connection of Check sequence of L1, L2, L3 connections
String in the alarm list: L1,L2,L3. according indication on chiller’s electrical
Power Fault scheme.
String in the alarm log: Voltage level on the unit’s panel is not in the Check that voltage level on each phases is
 Power Fault allowed range (±10%). into the allowed range that is indicated on
String in the alarm snapshot the chiller label.
Power Fault Is important to check the voltage level on
each phases not only with chiller not
running, but mainly with chiller running
from minimum capacity up to full load
capacity. That's because voltage drop can
occur from a certain unit cooling capacity
level, or because of certain working
condition (i.e. high values of OAT);
In these cases the issue can be related
with the sizing of power cables.
There is a short-circuit on the unit. Check for correct electrical isolation
condition of each unit’s circuit with a
Megger tester.
Reset Notes
Local HMI 
Network 
Auto

5.3.12 PVM alarm (A/C units only)

This alarm is generated in case of problems with the power supply to the chiller.
Resolution of this fault requires a direct intervention on the power supply of this unit.
Direct intervention on the power supply can cause electrocution, burns or even death. This action must be
performed only by trained persons. In case of doubts contact your maintenance company.

Symptom Cause Solution

Unit status is Off. Loss of one phase. Check voltage level on each of the phases.
All circuits are stopped immediately. Bell
icon is moving on controller’s display. Not correct sequence connection of Check sequence of L1, L2, L3 connections
String in the alarm list: L1,L2,L3. according indication on chiller’s electrical
UnitOffPhaveVoltage scheme.
String in the alarm log: Voltage level on the unit’s panel is not in Check that voltage level on each phases is
 UnitOffPhaveVoltage the allowed range (±10%). into the allowed range that is indicated on
String in the alarm snapshot the chiller label.
UnitOffPhaveVoltage Is important to check the voltage level on
each phases not only with chiller not
running, but mainly with chiller running
from minimum capacity up to full load
capacity. That's because voltage drop can

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 occur from a certain unit cooling capacity
level, or because of certain working
condition (i.e. high values of OAT);
In these cases the issue can be related
with the sizing of power cables.
There is a short-circuit on the unit. Check for correct electrical isolation
condition of each unit’s circuit with a
Megger tester.
Reset Notes
Local HMI 
Network 
Auto 

5.4 Circuit Alerts

5.4.1 Economizer Pressure Sensor fault (A/C units only)
This alarm is generated to indicate that the sensor is not reading properly.
Symptom Cause Solution
Circuit status is On. Sensor is broken. Check for sensor integrity.
Economizer is Off. Check correct sensors operation according
Bell icon is moving on controller’s display. information about mVolt (mV) range related
String in the alarm list: to pressure values in kPa.
Cx EcoPressSen Sensor is shorted. Check if sensor is shorted with a resistance
String in the alarm log: measurement.
 Cx EcoPressSen Sensor is not properly connected (open). Check for correct installation of the sensor
String in the alarm snapshot on refrigerant circuit pipe. The transducer
Cx EcoPressSen must be able to sense the pressure through
the valve’s needle.
Check for absence of water or humidity on
sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.4.2 Economizer Temperature Sensor fault (A/C units only)

This alarm is generated to indicate that the sensor is not reading properly.
Symptom Cause Solution
Circuit status is On. Sensor is shorted. Check for sensor integrity.
Economizer is Off.
Bell icon is moving on controller’s display. Check correct sensors operation
String in the alarm list: according information about kOhm (k)
Cx EcoTempSen range related to temperature values.
String in the alarm log: Sensor is broken. Check if sensor is shorted with a
 Cx EcoTempSen resistance measurement.
String in the alarm snapshot Sensor is not good connected (open). Check for correct installation of the sensor
Cx EcoTempSen on refrigerant circuit pipe.
Check for absence of water or humidity on
sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according with electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.4.3 Failed Pumpdown

This alarm is generated to indicate that the circuit hadn’t been able to remove all the refrigerant from the evaporator. It
automatically clear as soon as the compressor stops just to be logged in the alarm history. It may not be recognized from
BMS because the communication latency can give enough time for the reset. It may not even be seen on the local HMI.
Symptom Cause Solution
Circuit status is Off. EEXV is not closing completely, therefore Check for proper operation and full closing
No indications on the screen there’s “short-circuit” between high position of EEXV. Sight glass should not
String in the alarm list: pressure side with low pressure side of the show refrigerant flow after the valve is
-- circuit. closed.
String in the alarm log: Check LED on the top of the valve, C LED
 Cx Failed Pumpdown should be solid green. If both LED are
String in the alarm snapshot blinking alternately the valve motor is not
Cx Failed Pumpdown properly connected.

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 Evaporating pressure sensor is not Check for proper operation of evaporating
working properly. pressure sensor.
Compressor on circuit is internally Check compressors on circuits.
damaged with a mechanical problems for
example on internal check-valve, or on
internal spirals or vanes.
Reset Notes
Local HMI 
Network 
Auto 

5.4.4 Fan Fault (A/C units only)

This alarm indicates that at least one of the fans could has some problems
Symptom Cause Solution
Circuit status is On. At least one of the fan has some problems In case of on/off fan check the
The compressor keep operating as thermal magnetic circuit breaker of each
normal. fan. The fan could absorbs too much
Bell icon is moving on controller’s display. current
String in the alarm list: In case of fan with VFD check the alarm
Cx FanAlm output of the and message error provided
String in the alarm log: by each fan VFD
 Cx FanAlm
String in the alarm snapshot
Cx FanAlm
Reset Notes
Local HMI 
Network 
Auto 

5.4.5 Gas Leakage Sensor fault (A/C units only)

This alarm is generated to indicate that the sensor is not reading properly.
Symptom Cause Solution
Circuit status is On. Sensor is broken. Check for sensor integrity.
Bell icon is moving on controller’s display. Check correct sensors operation according
String in the alarm list: information about mVolt (mV) range related
Cx GasLeakSen to ppm values.
String in the alarm log: Sensor is shorted. Check if sensor is shorted with a resistance
 Cx GasLeakSen measurement.
String in the alarm snapshot Sensor is not properly connected (open). Check for correct installation of the sensor.
Cx GasLeakSen Check for absence of water or humidity on
sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.4.6 CxCmp1 MaintCode01 (A/C units only)

This alarm indicates that a component in the inverter may require verification or even a replacement.

Symptom Cause Solution

Circuit status is On. The inverter cooling valve in the inverter, Contact your service organization to get
The compressor keep operating as may require a verification or a the problem solved.
normal. replacement.
Bell icon is moving on controller’s display.
String in the alarm list:
CxCmp1 MainCode01
String in the alarm log:
 CxCmp1 MainCode01
String in the alarm snapshot
CxCmp1 MainCode01
Reset Notes
Local HMI 
Network 
Auto 

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5.4.7 CxCmp1 MaintCode02 (A/C units only)
This alarm indicates that a component in the inverter may require verification or even a replacement.
Symptom Cause Solution
Circuit status is On. The capacitors in the inverter, may require Contact your service organization to get
The compressor keep operating as a verification or a replacement. the problem solved.
normal.
Bell icon is moving on controller’s display.
String in the alarm list:
CxCmp1 MainCode02
String in the alarm log:
 CxCmp1 MainCode02
String in the alarm snapshot
CxCmp1 MainCode02
Reset Notes
Local HMI 
Network 
Auto 

5.4.8 Power Loss (A/C units only)

This alarm indicates that a short under voltage on main power supply, that does not turn off the unit, has occurred.
Resolution of this fault requires a direct intervention on the power supply of this unit.
Direct intervention on the power supply can cause electrocution, burns or even death. This action must be
performed only by trained persons. In case of doubts contact your maintenance company.

Symptom Cause Solution

Circuit status is On. Chiller main power supply had a down Check if main power supply is within the
The controller brings the compressor to peak which caused the trip. acceptable tolerance for this chiller
the minimum speed and then normal
operation is recovered (default 1200rmp)
Bell icon is moving on controller’s display.
String in the alarm list:
Cx PwrLossRun
String in the alarm log:
 Cx PwrLossRun
String in the alarm snapshot
Cx PwrLossRun

Reset Notes
Local HMI 
Network 
Auto 

5.4.9 Liquid Temperature

This alarm is generated to indicate that the sensor is not reading properly.
Symptom Cause Solution
Circuit status is Off. Sensor is shorted. Check for sensor integrity.
The circuit is switched off with the normal
shutdown procedure. Check correct sensors operation
Bell icon is moving on controller’s display. according information about kOhm (k)
String in the alarm list: range related to temperature values.
Cx Liquid Temperature Sensor is broken. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
Cx Liquid Temperature Sensor is not properly connected (open). Check for correct installation of the sensor
String in the alarm snapshot on refrigerant circuit pipe.
Cx Liquid Temperature Check for absence of water or humidity on
sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according with electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.4.10 Liquid Pressure

This alarm is generated to indicate that the sensor is not reading properly.
Symptom Cause Solution

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 Circuit status is Off. Sensor is shorted. Check for sensor integrity.
The circuit is switched off with the normal
shutdown procedure. Check correct sensors operation
Bell icon is moving on controller’s display. according information about Volts (V)
String in the alarm list: range related to temperature values.
Cx Liquid Pressure Sensor is broken. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
Cx Liquid Pressure Sensor is not properly connected (open). Check for correct installation of the sensor
String in the alarm snapshot on refrigerant circuit pipe.
Cx Liquid Pressure Check for absence of water or humidity on
sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according with electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.5 Circuit Pumpdown Stop Alarms

5.5.1 Discharge Temperature Sensor fault
This alarm is generated to indicate that the sensor is not reading properly.
Symptom Cause Solution
Circuit status is Off. Sensor is shorted. Check for sensor integrity.
The circuit is switched off with the normal Check correct sensors operation
shutdown procedure. according information about kOhm (k)
Bell icon is moving on controller’s display. range related to temperature values.
String in the alarm list: Sensor is broken. Check if sensor is shorted with a
CxCmp1 OffDischTmpSen resistance measurement.
String in the alarm log: Sensor is not properly connected (open). Check for correct installation of the sensor
 CxCmp1 OffDischTmpSen on refrigerant circuit pipe.
String in the alarm snapshot Check for absence of water or humidity on
CxCmp1 OffDischTmpSen sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according with electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.5.2 Gas Leakage fault (A/C units only)

This alarm indicates a gas leakage in the compressor box.
Symptom Cause Solution
Circuit status is Off. Gas leakage in the compressors box (A/C Switch off the unit and perform a gas
The circuit is switched off with the units). leakage test.
shutdown procedure performing a deep
pumpdown of the circuit.
Bell icon is moving on controller’s display. Gas Leakage in the plant room. Check if there are leakage on the unit with
String in the alarm list: a detector eventually starting suction fans
Cx OffGasLeakage to change the air in the room.
String in the alarm log:
 Cx OffGasLeakage
String in the alarm snapshot Gas leakage sensor fault. Put the sensor in open air and check that
Cx OffGasLeakage the alarm can be cleared. In case replace
the sensor or disable the option before
getting a new part.

Reset Notes
Local HMI 
Network 
Auto 

5.5.3 High Compressor Vfd Temperature fault (A/C units only)

This alarm is generated to indicate that the Vfd temperature is too high to allow the compressor to run.
Symptom Cause Solution

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 Circuit status is Off. Cooling solenoid valve is not operating Check electrical connection of the solenoid
The circuit is switched off with the normal properly. valve.
shutdown procedure. Check refrigerant charge. Low refrigerant
Bell icon is moving on controller’s display. charge can cause overheating of the Vfd
String in the alarm list: electronic.
CxCmp1 VfdOverTemp Check for obstructions in the pipe.
String in the alarm log:
 CxCmp1 VfdOverTemp Vfd Heater not properly connected. Check if Vfd heater is switched off when
String in the alarm snapshot the Vfd temperature increases.
CxCmp1 VfdOverTemp Check if the contactor that commands the
Vfd heater can switch propertly.
Reset Notes
Local HMI 
Network 
Auto 

5.5.4 Low Compressor Vfd Temperature fault (A/C units only)

This alarm is generated to indicate that the Vfd temperature is too low to allow the compressor to run safely.
Symptom Cause Solution
Circuit status is Off. Cooling solenoid valve is not operating Check electrical connection of the solenoid
The circuit is switched off with the normal properly. It’s always open when valve.
shutdown procedure. compressor runs.
Bell icon is moving on controller’s display.
String in the alarm list: Check operation of the valve to see if it can
CxCmp1 VfdLowTemp close properly.
String in the alarm log:
 CxCmp1 VfdLowTemp Check operating cycles of the valve. It has
String in the alarm snapshot a limited number of cycles.
CxCmp1 VfdLowTemp Vfd heater is not working. Check if the Vfd heater is powered.

Check if the Vfd heater is commanded on

when Vfd temperature is low.
Reset Notes
Local HMI 
Network 
Auto 

5.5.5 Low Oil Level fault (W/C units only)

This alarm indicates that the oil level inside the oil separator has become too low to allow for a safe operation of the
compressor.
This switch may not be installed on the unit because in regular operations the oil separation is always granted.
Symptom Cause Solution
Circuit status is Off. Oil Level switch not operating correctly. Check the cabling between switch and
The circuit is switched off with the normal controller feedback and power
shutdown procedure.
Bell icon is moving on controller’s display. Check if switch operates correctly.
String in the alarm list:
CxCmp1 OffOilLevelLo
String in the alarm log: Check if digital input of the controller
 CxCmp1 OffOilLevelLo operates correctly.
String in the alarm snapshot
CxCmp1 OffOilLevelLo
Check the oil charge Verify if there is enough oil inside the
circuit.

Reset Notes
Local HMI 
Network 
Auto 

5.5.6 Low Discharge Superheat fault

This alarm indicates that the unit has worked for too long with low discharge super heat.
Symptom Cause Solution
Circuit status is Off. EEXV is not working correctly. Check if pump-down can be finished for
The circuit is switched off with the It’s not opening enough or it’s moving in pressure limit reached;
shutdown procedure. the opposite direction.
Bell icon is moving on controller’s display. Check expansion valve movements.
String in the alarm list:
CxCmp1 OffDishSHLo
String in the alarm log: Check connection to the valve driver on the
 CxCmp1 OffDishSHLo wiring diagram.
String in the alarm snapshot
CxCmp1 OffDishSHLo Measure the resistance of each winding, it
has to be different from 0 Ohm.

Reset Notes

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 Local HMI 
Network 
Auto  x 2 attempts (W/C only)

5.5.7 Oil Pressure Sensor fault

This alarm is generated to indicate that the sensor is not reading properly.
Symptom Cause Solution
Circuit status is Off. Sensor is broken. Check for sensor integrity.
The circuit is switched off with the normal Check correct sensors operation according
shutdown procedure. information about mVolt (mV) range related
Bell icon is moving on controller’s display. to pressure values in kPa.
String in the alarm list: Sensor is shorted. Check if sensor is shorted with a resistance
CxCmp1 OffOilFeedPSen measurement.
String in the alarm log: Sensor is not properly connected (open). Check for correct installation of the sensor
 CxCmp1 OffOilFeedPSen on refrigerant circuit pipe. The transducer
String in the alarm snapshot must be able to sense the pressure through
CxCmp1 OffOilFeedPSen the valve’s needle.
Check for absence of water or humidity on
sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.5.8 Suction Temperature Sensor fault

This alarm is generated to indicate that the sensor is not reading properly.
Symptom Cause Solution
Circuit status is Off. Sensor is shorted. Check for sensor integrity.
The circuit is switched off with the normal
shutdown procedure. Check correct sensors operation
Bell icon is moving on controller’s display. according information about kOhm (k)
String in the alarm list: range related to temperature values.
CxCmp1 OffSuctTempSen Sensor is broken. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
 CxCmp1 OffSuctTempSen Sensor is not good connected (open). Check for correct installation of the sensor
String in the alarm snapshot on refrigerant circuit pipe.
CxCmp1 OffSuctTempSen Check for absence of water or humidity on
sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according with electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.6 Circuit Rapid Stop Alarms

5.6.1 Compressor Extension Communication Error (W/C units only)
This alarm is generated in case of communication problems with the CCx module.
Symptom Cause Solution
Circuit status is Off. Module has no power supply Check the power supply from the
All circuits are stopped immediately. connector on the side of the module.
Bell icon is moving on controller’s display. Check if LEDs are both green.
String in the alarm list:
Cx OffCmpCtrlrComFail Check if the connector on the side is tightly
String in the alarm log: inserted in the module
 Cx OffCmpCtrlrComFail Module address is not properly set Check if module’s address is correct
String in the alarm snapshot referring to the wiring diagram.
Cx OffCmpCtrlrComFail Module is broken Check if LED are on and both green. If
BSP LED is solid red replace the module
Check if power supply is ok but LEDs are
both off. In this case replace the module
Reset Notes
Local HMI 
Network 
Auto 

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5.6.2 EXV Driver Extension Communication Error (W/C units only)
This alarm is generated in case of communication problems with the EEXVx module.
Symptom Cause Solution
Circuit status is Off. Module has no power supply Check the power supply from the
All circuits are stopped immediately. connector on the side of the module.
Bell icon is moving on controller’s display. Check if LEDs are both green.
String in the alarm list:
Cx OffEXVCtrlrComFail Check if the connector on the side is tightly
String in the alarm log: inserted in the module
 Cx OffEXVCtrlrComFail Module address is not properly set Check if module’s address is correct
String in the alarm snapshot referring to the wiring diagram.
Cx OffEXVCtrlrComFail Module is broken Check if LED are on and both green. If
BSP LED is solid red replace the module
Check if power supply is ok but LEDs are
both off. In this case replace the module
Reset Notes
Local HMI 
Network 
Auto 

5.6.3 Compressor VFD Fault

This alarm indicates an abnormal condition that forced the inverter to stop.
Symptom Cause Solution
Circuit status is Off. Inverter is operating in an unsafe condition Check the alarm snapshot to identify the
The compressor does not load anymore, and for this reason the inverter must be alarm code from the inverter. Contact your
circuit is immediately stopped. stopped. service organization to get the problem
Bell icon is moving on controller’s display. solved.
String in the alarm list:
CxCmp1 OffVfdFault
String in the alarm log:
 CxCmp1 OffVfdFault
String in the alarm snapshot
CxCmp1 OffVfdFault
Reset Notes
Local HMI 
Network 
Auto 

5.6.4 Compressor VFD OverTemp (A/C units only)

This alarm indicates that the Inverter temperature has exceeded a safety limits and the inverter has to be stopped in order
to avoid damages to components.
Symptom Cause Solution
Circuit status is Off. Insufficient motor cooling Check refrigerant charge.
The circuit is stopped. Check if operational envelope of the unit is
Bell icon is moving on controller’s display. respected.
String in the alarm list: Check operation of the cooling solenoid
CxCmp1 OffVfdOverTemp
valve
String in the alarm log:
Motor temperature sensor could not Check the readings of the motor
 CxCmp1 OffVfdOverTemp operate properly. temperature sensor and check the Ohmic
String in the alarm snapshot value. A correct reading should be around
CxCmp1 OffVfdOverTemp hundreds of Ohm at ambient temperature.
Check the electrical connection of the
sensor with the electronic board.
Reset Notes
Local HMI 
Network 
Auto 

5.6.5 Condensing Pressure sensor fault

This alarm indicates that the condensing pressure transducer is not operating properly.
Symptom Cause Solution
Circuit status is Off. Sensor is broken. Check for sensor integrity.
The circuit is stopped. Check correct sensors operation
Bell icon is moving on controller’s display. according information about mVolt (mV)
String in the alarm list: range related to pressure values in kPa.
CxCmp1 CondPressSen Sensor is shorted. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
 CxCmp1 CondPressSen Sensor is not properly connected (open). Check for correct installation of the sensor
String in the alarm snapshot on refrigerant circuit pipe. The transducer
CxCmp1 CondPressSen must be able to sense the pressure
through the valve’s needle.
Check for absence of water or humidity
on sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.

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 Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

5.6.6 Economizer EXV Driver Error (A/C unit only)

This alarm indicates an abnormal condition of the Economizer EXV Driver.
Symptom Cause Solution
Circuit is stopped if the discharge Hardware Error Contact your service organization to get
temperature reach the high limit value. the problem solved.
Bell icon is moving on controller’s display.
String in the alarm list:
Cx EcoEXVDrvError
String in the alarm log:
 Cx OffEcoEXVDrvError
String in the alarm snapshot
Cx OffEcoEXVDrvError

Reset Notes
Local HMI 
Network 
Auto 

5.6.7 Economizer EXV Motor Not Connected (A/C unit only)

This alarm indicates an abnormal condition of the Economizer EXV Driver.
Symptom Cause Solution
Circuit is stopped if the discharge Valve not connected. Referring to the wiring diagram check if the
temperature reach the high limit value. valve is correctly connected to the module.
Bell icon is moving on controller’s display.
String in the alarm list:
Cx EcoEXVMotor
String in the alarm log:
 Cx EcoEXVMotor
String in the alarm snapshot
Cx EcoEXVMotor

Reset Notes
Local HMI 
Network 
Auto 

5.6.8 Evaporating Pressure sensor fault

This alarm indicates that the evaporating pressure transducer is not operating properly.
Symptom Cause Solution
Circuit status is Off. Sensor is broken. Check for sensor integrity.
The circuit is stopped. Check correct sensors operation
Bell icon is moving on controller’s display. according information about mVolt (mV)
String in the alarm list: range related to pressure values in kPa.
CxCmp1 EvapPressSen Sensor is shorted. Check if sensor is shorted with a
String in the alarm log: resistance measurement.
 CxCmp1 EvapPressSen Sensor is not properly connected (open). Check for correct installation of the sensor
String in the alarm snapshot on refrigerant circuit pipe. The transducer
CxCmp1 EvapPressSen must be able to sense the pressure
through the valve’s needle.
Check for absence of water or humidity on
sensor electrical contacts.
Check for correct plug-in of the electrical
connectors.
Check for correct sensors wiring also
according electrical scheme.
Reset Notes
Local HMI 
Network 
Auto 

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5.6.9 EXV Driver Error (A/C units only)
This alarm indicates an abnormal condition of the EXV Driver.
Symptom Cause Solution
Circuit status is Off. Hardware Error Contact your service organization to get
Circuit is immediately stopped. the problem solved.
Bell icon is moving on controller’s display.
String in the alarm list:
Cx OffEXVDrvError
String in the alarm log:
 Cx OffEXVDrvError
String in the alarm snapshot
Cx OffEXVDrvError

Reset Notes
Local HMI 
Network 
Auto 

5.6.10 EXV Motor Not Connected (TZ B and TZC units only)
This alarm indicates an abnormal condition of the EXV Driver.
Symptom Cause Solution
Circuit status is Off. Valve not connected. Referring to the wiring diagram check if the
Circuit is immediately stopped. valve is correctly connected to the module.
Bell icon is moving on controller’s display.
String in the alarm list:
Cx OffEXVMotor
String in the alarm log:
 Cx OffEXVMotor
String in the alarm snapshot
Cx OffEXVMotor

Reset Notes
Local HMI 
Network 
Auto 

5.6.11 Fail Start Low Pressure

This alarm indicates that at the compressor start the evaporating pressure or condensing pressure is below a minimum
fixed limit at compressor start.
Symptom Cause Solution
Circuit status is Off. Ambient temperature is too low (A/C units) Check the operating envelope for this
The circuit is stopped. or water temperature is too low (W/C units) machine.
Bell icon is moving on controller’s display.
String in the alarm list:
Cx OffStartFailEvpPrLo
String in the alarm log: Circuit refrigerant charge is too low Check refrigerant charge.
 Cx OffStartFailEvpPrLo
String in the alarm snapshot Check for gas leakage with a sniffer.
Cx OffStartFailEvpPrLo
Reset Notes
Local HMI 
Network 
Auto 

5.6.12 Fan VFD Over Current (A/C units only)

This alarm indicates that the Inverter current has exceeded a safety limits and the inverter has to be stopped in order to
avoid damages to components.
Symptom Cause Solution
Circuit status is Off. The ambient temperature is too high. Check the unit selection to see if the unit
The circuit is stopped. can operate at full load.
Bell icon is moving on controller’s display. Check if all fans are operating properly and
String in the alarm list: are able to keep the condensing pressure
CxCmp1 OffVfdOverCurr at the proper level.
String in the alarm log: Clean condenser coils to allow a lower
 CxCmp1 OffVfdOverCurr condensing pressure.
String in the alarm snapshot
CxCmp1 OffVfdOverCurr

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 Reset Notes
Local HMI 
Network 
Auto 

5.6.13 High Discharge Temperature Alarm

This alarm indicates that the temperature at the discharge port of the compressor exceeded a maximum limit which may
cause damages to the mechanical parts of the compressor.
When this alarm occurs compressor’s crankcase and discharge pipes may become very hot. Be careful
when getting in contact with the compressor and discharge pipes in this condition.

Symptom Cause Solution

Circuit status is Off. Liquid Injection solenoid valve is not Check the electrical connection between
The compressor does not load anymore or operating properly. the controller and the liquid injection
even unload, circuit is stopped. solenoid valve.
Bell icon is moving on controller’s display. Check if the solenoid coil operates properly
String in the alarm list:
CxCmp1 OffDischTmpHi Check if the digital output operates
String in the alarm log: correctly.
 CxCmp1 OffDischTmpHi Liquid injection orifice is small. Check if when the liquid injection solenoid
String in the alarm snapshot is activated the temperature can be
CxCmp1 OffDischTmpHi controlled between the limits.
Check that the liquid injection line is not
obstructed by observing the discharge
temperature when it is activated.
Discharge temperature sensor could not Check for proper operation of the
operate properly. discharge temperature
Reset Notes
Local HMI 
Network 
Auto 

5.6.14 High Motor Current Alarm

This alarm indicates that the compressor absorbed current is exceeding a predefined limit.
Symptom Cause Solution
Circuit status is Off. The ambient temperature is too high (A/C Check the unit selection to see if the unit
The compressor does not load anymore or units) or condenser water temperature is can operate at full load.
even unload, circuit is stopped. higher than the limit set on the unit Check if all fans are operating properly and
Bell icon is moving on controller’s display. envelope (W/C units). are able to keep the condensing pressure
String in the alarm list: at the proper level (A/C units).
CxCmp1 OffMtrAmpsHi Clean condenser coils to allow a lower
String in the alarm log: condensing pressure (A/C units).
 CxCmp1 OffMtrAmpsHi Check if condenser pump is operating
String in the alarm snapshot correctly, giving enough water flow (W/C
CxCmp1 OffMtrAmpsHi units).
Clean condenser water heat exchanger
(W/C units).
The wrong compressor model has been Check the compressor model for this unit.
selected.
Reset Notes
Local HMI 
Network 
Auto 

5.6.15 High Motor Temperature Alarm

This alarm indicates that the motor temperature has exceeded the maximum temperature limit for safe operations.
Symptom Cause Solution
Circuit status is Off. Insufficient motor cooling. Check refrigerant charge.
The compressor does not load anymore or
even unload, circuit is stopped.
Bell icon is moving on controller’s display. Check if operational envelope of the unit is
String in the alarm list: respected.
CxCmp1 OffMotorTempHi
String in the alarm log:
Motor temperature sensor could not Check the readings of the motor
 CxCmp1 OffMotorTempHi
operate properly. temperature sensor and check the Ohmic
String in the alarm snapshot
value. A correct reading should be around
CxCmp1 OffMotorTempHi
hundreds of Ohm at ambient temperature.
Check the electrical connection of the
sensor with the electronic board.
Reset Notes

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 Local HMI 
Network 
Auto 

5.6.16 High Oil Pressure Differential Alarm

This alarm indicates that the oil filter is clogged and needs to be replaced.
Symptom Cause Solution
Circuit status is Off. Oil filter is clogged. Replace oil filter.
The circuit is stopped.
Bell icon is moving on controller’s display.
String in the alarm list: Oil Pressure Transducer is reading Check Oil Pressure Transducer readings
CxCmp1 OffOilPrDiffHi incorrectly. with a gauge.
String in the alarm log:
 CxCmp1 OffOilPrDiffHi
String in the alarm snapshot Condensing Pressure Transducer is Check Condensing Pressure Transducer
CxCmp1 OffOilPrDiffHi reading incorrectly. readings with a gauge.

Reset Notes
Local HMI 
Network 
Auto 

5.6.17 High Pressure alarm

This alarm is generated in case the Condensing saturated temperature rise above the Maximum condensing saturated
temperature and the control is not able to compensate to this condition. The maximum condenser saturated temperature
is 68.5°C but it can decrease when the evaporator saturated temperature become negative.
In case of water cooled chillers operating at high condenser water temperature, if the Condensing saturated temperature
exceeds the Maximum condenser saturated temperature, the circuit is only switched off without any notification on the
screen as this condition is considered acceptable in this range of operation.
Symptom Cause Solution
Circuit status is Off. One or more condenser fans do not Check if fans protections have been
The compressor does not load anymore or operate properly (A/C units). activated.
even unload, circuit is stopped. Check that the fans can turn freely.
Bell icon is moving on controller’s display.
Check that there is not any obstacle to the
String in the alarm list:
free ejection of the air blown.
CxCmp1 OffCndPressHi
Condenser pump may not be operating Check if the pump can run and give the
String in the alarm log:
correctly (W/C units) required water flow.
 CxCmp1 OffCndPressHi
Dirty or partially blocked condenser coil Remove any obstacle;
String in the alarm snapshot
(A/C units). Clean the condenser coil using soft brush
CxCmp1 OffCndPressHi
and blower.
Dirty condenser heat exchanger (W/C Clean the condenser heat exchanger.
units)
Inlet air temperature of the condenser is The air temperature measured at the inlet
too high (A/C units). of the condenser may not exceed the limit
indicated in the operational range (working
envelope) of the chiller.
Check the location where the unit is
installed and check that there are no any
short circuit of the hot-air blown from the
fans of the same unit, or even from fans of
next chillers (Check IOM for proper
installation).
Entering water temperature at condenser Check the cooling tower operation and
is too high (W/C units). settings.
Check the three way valve operation and
settings.
One or more condenser Check for correct phases sequence (L1,
fan turning in wrong L2, L3) in the electrical connection of the
direction (A/C units). fans.
Excessive charge of Check liquid sub-cooling and suction
refrigerant into the unit. super-heat to control indirectly the correct
charge of refrigerant.
If necessary recover all the refrigerant to
weight the entire charge and to control if
the value is in line with kg indication on unit
label.
Condensing pressure transducer could not Check for proper operation of the high
operate properly. pressure sensor.
Wrong unit configuration (W/C units). Check that the unit has been configured for
high condenser temperature applications.
Reset Notes
Local HMI 
Network 
Auto 

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5.6.18 Low Pressure alarm
This alarm is generated in case the evaporating pressure drops below the Low Pressure Unload and the control is not able
to compensate to this condition.
Symptom Cause Solution
Circuit status is Off. Transitory condition like a fan staging (A/C Wait until the condition is recovered by
The compressor does not load anymore or units). EXV control
even unload, circuit is stopped Refrigerant charge is low. Check sight glass on liquid line to see if
immediately. there is flash gas.
Bell icon is moving on controller’s display. Measure sub-cooling to see if the charge is
String in the alarm list: correct.
CxCmp1 OffEvpPressLo Protection limit not set to fit customer Check the evaporator approach and the
String in the alarm log: application. corresponding water temperature to
 CxCmp1 OffEvpPressLo evaluate the low pressure hold limit.
String in the alarm snapshot High Evaporator Approach. Clean the evaporator
CxCmp1 OffEvpPressLo Check the quality of the fluid that flows into
heat exchanger.
Check the glycol percentage and type
(ethilenic or propilenic)
Water flow into water heat exchanger is too Increase the water flow.
low. Check that evaporator water pump is
operating correctly providing the required
water flow.
Evaporating pressure transducer is not Check the sensor for proper operation and
working properly. calibrate the readings with a gauge.
EEXV is not working correctly. Check if pump-down can be finished for
It’s not opening enough or it’s moving in pressure limit reached;
the opposite direction. Check expansion valve movements.
Check connection to the valve driver on the
wiring diagram.
Measure the resistance of each winding, it
has to be different from 0 Ohm.
Water temperature is low Increase inlet water temperature.
Check the low pressure safeties settings.
Reset A/C units W/C units Notes
Local HMI  
Network  
Auto  

5.6.19 Low Pressure Ratio Alarm

This alarm indicates that the ratio between evaporating and condensing pressure is below a limit which depends on
compressor speed and guarantees the proper lubrication to compressor.
Symptom Cause Solution
Circuit status is Off. Compressor is not able to develop the Check fan setpoint and settings, it could be
The circuit is stopped. minimum compression. too low (A/C units).
Bell icon is moving on controller’s display. Check compressor absorbed current and
String in the alarm list: discharge superheat. Compressor can be
CxCmp1 OffPrRatioLo damaged.
String in the alarm log: Check the correct operation of suction /
 CxCmp1 OffPrRatioLo delivery pressure sensors.
String in the alarm snapshot Check the internal relief valve didn’t
CxCmp1 OffPrRatioLo opened during previous operation (check
the unit history).
Note:
If the difference between delivery and
suction pressure exceed 22bar, the
internal relief valve open and need to be
replaced.
Inspect the gate rotors / screw rotor for
possible damages.
Check if the cooling tower or three way
valves are operating correctly and properly
set.
Reset Notes
Local HMI 
Network 
Auto 

5.6.20 Maximum Number of Restart Alarm (A/C units only)

This alarm indicates that for three consecutive times after the compressor start the evaporating pressure is under a
minimum limit for too much time
Symptom Cause Solution

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 Circuit status is Off. Ambient temperature is too low Check the operating envelope for this
The circuit is stopped. machine.
Bell icon is moving on controller’s display.
String in the alarm list:
Cx OffNbrRestarts
String in the alarm log:
 Cx OffNbrRestarts
String in the alarm snapshot
Cx OffNbrRestarts
Reset Notes
Local HMI 
Network 
Auto 

5.6.21 Mechanical High Pressure Alarm

This alarm is generated when the condenser pressure rises above the mechanical high pressure limit causing this device
to open the power supply to all the auxiliary relays. This causes an immediate shutdown of compressor and all the other
actuators in this circuit.
Symptom Cause Solution
Circuit status is Off. One or more condenser fans do not Check if fans protections have been
The compressor does not load anymore or operate properly(A/C units). activated.
even unload, circuit is stopped. Check that the fans can turn freely.
Bell icon is moving on controller’s display.
Check that there is not any obstacle to the
String in the alarm list:
free ejection of the air blown.
CxCmp1 OffMechPressHi
Condenser pump may not be operating Check if the pump can run and give the
String in the alarm log:
correctly (W/C units) required water flow.
 CxCmp1 OffMechPressHi
Dirty or partially blocked condenser coil Remove any obstacle;
String in the alarm snapshot
(A/C units). Clean the condenser coil using soft brush
CxCmp1 OffMechPressHi
and blower.
Dirty condenser heat exchanger (W/C Clean the condenser heat exchanger.
units)
Inlet air temperature of the condenser is The air temperature measured at the inlet
too high (A/C units). of the condenser may not exceed the limit
indicated in the operational range (working
envelope) of the chiller (A/C units).
Check the location where the unit is
installed and check that there are no any
short circuit of the hot-air blown from the
fans of the same unit, or even from fans of
next chillers (Check IOM for proper
installation).
One or more condenser Check for correct phases sequence (L1,
fan turning in wrong L2, L3) in the electrical connection of the
direction. fans.
Entering water temperature at condenser Check the cooling tower operation and
is too high (W/C units). settings.
Check the three way valve operation and
settings.
Mechanical high pressure switch is Check for proper operation of the high
damaged or not calibrated. pressure switch.
Reset Notes
Local HMI  Reset of this alarm requires a manual
Network  action on the high pressure switch.
Auto 

5.6.22 Mechanical Low Pressure Alarm (W/C units only)

This alarm is generated when the evaporating pressure drops below the mechanical low pressure limit causing this device
to open. This causes an immediate shutdown of compressor to prevent from freezing.
Symptom Cause Solution
Circuit status is Off. Refrigerant charge is low. Check sight glass on liquid line to see if
The compressor does not load anymore or there is flash gas.
even unload, circuit is stopped. Measure sub-cooling to see if the charge
Bell icon is moving on controller’s display. is correct.
String in the alarm list: High Evaporator Approach. Clean the evaporator
CxCmp1 OffMechPressLo Check the quality of the fluid that flows into
String in the alarm log: heat exchanger.
 CxCmp1 OffMechPressLo Check the glycol percentage and type
String in the alarm snapshot (ethilenic or propilenic)
CxCmp1 OffMechPressLo Water flow into water heat exchanger is Increase the water flow.
too low. Check that evaporator water pump is
operating correctly providing the required
water flow.
Evaporating pressure transducer is not Check the sensor for proper operation and
working properly. calibrate the readings with a gauge.

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 EEXV is not working correctly. Check if pump-down can be finished for
It’s not opening enough or it’s moving in pressure limit reached;
the opposite direction. Check expansion valve movements.
Check connection to the valve driver on the
wiring diagram.
Measure the resistance of each winding, it
has to be different from 0 Ohm.
Reset Notes
Local HMI 
Network 
Auto 

5.6.23 No Pressure At Start Alarm

This alarm is used to indicate a condition where the pressure at the evaporator or at the condenser is lower than 35kPa,
so the circuit is potentially empty of refrigerant.
Symptom Cause Solution
Circuit status is Off. Evaporator or condenser pressure are Check transducers calibration with an
The compressor does not start below 35kPa appropriate gauge.
Bell icon is moving on controller’s display.
String in the alarm list: Check transducers cabling and readout.
Cx OffNoPressAtStart
String in the alarm log:
 Cx OffNoPressAtStart Check refrigerant charge and set it to the
String in the alarm snapshot proper value.
Cx OffNoPressAtStart
Reset Notes
Local HMI 
Network 
Auto 

5.6.24 No Pressure Change At Start Alarm

This alarm indicates that the compressor is not able to start or to create a certain minimum variation of the evaporating or
condensing pressures after start.
Symptom Cause Solution
Circuit status is Off. Compressor cannot start Check if the start signal is properly
The circuit is stopped. connected to the inverter.
Bell icon is moving on controller’s display.
String in the alarm list: Compressor is turning in wrong direction. Check correct phases sequence to the
Cx OffNoPressChgStart compressor (L1, L2, L3) according to the
String in the alarm log: electrical scheme.
 Cx OffNoPressChgStart
String in the alarm snapshot Inverter is not properly programmed with
Cx OffNoPressChgStart the right direction of rotation
Refrigerant circuit is empty of refrigerant. Check circuit pressure and presence of
refrigerant.
Not proper operation of evaporating or Check proper operation of evaporating or
condensing pressure transducers. condensing pressure transducers.
Reset Notes
Local HMI 
Network 
Auto 

5.6.25 Overvoltage Alarm

This alarm indicates that chiller supply voltage exceeded the maximum limit which allows proper operations of the
components. This is estimated looking at the DC voltage on the inverter which depends of course from the main power.

Resolution of this fault requires a direct intervention on the power supply of this unit.
Direct intervention on the power supply can cause electrocution, burns or even death. This action must be
performed only by trained persons. In case of doubts contact your maintenance company.

Symptom Cause Solution

Circuit status is Off. Chiller main power supply had an up peak Check if main power supply is within the
The circuit is stopped. which caused the trip. acceptable tolerance for this chiller
Bell icon is moving on controller’s display.
String in the alarm list:
Cx OffOverVoltage Main power supply setting on the Measure the power supply to the chiller
String in the alarm log: Microtech III is not suitable with the power and select the proper value on the
 Cx OffOverVoltage supply in use (A/C units). Microtech III HMI.
String in the alarm snapshot
Cx OffOverVoltage
Reset Notes

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 Local HMI  The alarm clears automatically when the
Network  voltage is reduced to an acceptable limit.
Auto 

5.6.26 Undervoltage Alarm

This alarm indicates that chiller supply voltage exceeded the minimum limit which allows proper operations of the
components.
Resolution of this fault requires a direct intervention on the power supply of this unit.
Direct intervention on the power supply can cause electrocution, burns or even death. This action must be
performed only by trained persons. In case of doubts contact your maintenance company.

Symptom Cause Solution

Circuit status is Off. Chiller main power supply had a down Check if main power supply is within the
The circuit is stopped. peak which caused the trip. acceptable tolerance for this chiller
Bell icon is moving on controller’s display.
String in the alarm list:
Cx OffUnderVoltage Main power supply setting on the Measure the power supply to the chiller
String in the alarm log: Microtech III is not suitable with the power and select the proper value on the
 Cx OffUnderVoltage supply in use (A/C units). Microtech III HMI.
String in the alarm snapshot
Cx OffUnderVoltage
Reset Notes
Local HMI  The alarm clears automatically when the
Network  voltage is increased to an acceptable limit.
Auto 

5.6.27 VFD Communication Failure

This alarm indicates a communication problem with the inverter.
Symptom Cause Solution
Circuit status is Off. RS485 network is not properly cabled. Check the continuity of the RS485 network
The compressor does not load anymore, with the unit off. There should be continuity
circuit is immediately stopped. from the main controller to the last inverter
Bell icon is moving on controller’s display. as indicated on the wiring diagram.
String in the alarm list: Modbus communication is not running Check inverter addresses and addresses
CxCmp1 OffVfdCommFail properly. of all the additional devices in the RS485
String in the alarm log: network (for example the energy meter).
 CxCmp1 OffVfdCommFail All the addresses must be different.
String in the alarm snapshot Modbus interface card can be faulty Check with your service organization to
CxCmp1 OffVfdCommFail evaluate this possibility and eventually
replace the board.
Reset Notes
Local HMI  The alarm clears automatically when the
Network  communication is re-established.
Auto 

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The present publication is drawn up by of information only and does not constitute an offer binding upon Daikin Applied
Europe S.p.A.. Daikin Applied Europe S.p.A. has compiled the content of this publication to the best of its knowledge. No
express or implied warranty is given for the completeness, accuracy, reliability or fitness for particular purpose of its content,
and the products and services presented therein. Specification are subject to change without prior notice. Refer to the data
communicated at the time of the order. Daikin Applied Europe S.p.A. explicitly rejects any liability for any direct or indirect
damage, in the broadest sense, arising from or related to the use and/or interpretation of this publication. All content is
copyrighted by Daikin Applied Europe S.p.A..

DAIKIN APPLIED EUROPE S.p.A.

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Tel: (+39) 06 93 73 11 - Fax: (+39) 06 93 74 014
http://www.daikinapplied.eu

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