DATA SHEET

FortiVoice™ Enterprise Phone Systems

Available in:

Appliance Virtual
Machine

Product Offerings

Appliances
n FVE-20E2/4
n FVE-50E6
n FVE-100E
Centralized and Advanced Communication Features n FVE-200F8

The FortiVoice™ solutions accommodate efficient employee collaboration n FVE-300E-T

within a centralized, safe, and secured environment so your organization can n FVE-500F
provide the best customer service through a variety of our unique and advanced
n FVE-2000F
communication features. Powerful, affordable, and simple, FortiVoice phone
systems have the strength to make call management easier in offices with up to n FVE-5000F
50,000 users. With integrated voice, conferencing, and fax, FortiVoice empowers
you to manage calls easily across offices, control communication costs, and Virtual Machines
stay connected globally. n FVE-VM-50
n FVE-VM-100
Rich Features for Optimal Collaboration n FVE-VM-200
Enterprise-class communication systems with no additional licenses to buy or
n FVE-VM-500
cards to install. Auto attendants, auto-provisioning, line/extension appearance, ring
groups, user privileges, call queue, call barge, multi-location integration, and much n FVE-VM-2000
more are built-in. FortiVoice all-inclusive system is easy to install and manage so
you save the headache that comes with other phone systems. n FVE-VM-5000

Better Value from Your Investment n FVE-VM-10000

Unlike many PBX providers with hidden costs on advanced features or recurring n FVE-VM-20000
subscription, which further adds up to the operational costs, FortiVoice comes with
all calling features for everyone with simple and affordable pricing.
n FVE-VM-50000

Simplified Management for Improved Efficiency

Centralized management system to reduce IT overheads and operating expenses.
Configure and update your systems easily across multiple locations, monitor real-
time performance and access call reports all from an intuitive management console.
An additional mobile soft client helps your employees stay connected anywhere and
anytime.

Always-on Connection for Business Continuity

Conjunction with FortiVoice Gateway, your system is secured with local survivability
that helps sustain always-on communications, even when nature disasters or
emergency events occur.

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DATA SHEET | FortiVoice™ Enterprise Phone Systems

HIGHLIGHTS

Designed for Any Size Organization

Multiple Line Types Support for PRI (T1/E1) digital lines, VoIP, and traditional analog lines depending on
the model.

Multi-location Networking Integrates multiple locations around the block or across the country with no long-
distance charges.

All-Inclusive Features Line/extension appearance, call queue, call barge, phone profile, ring group, call
recording, rule-based dial plan, individual/group voicemail, conference bridge, fax,
and much more.

Flexible Management Multiple mode scheduling, flexible number management, re-assignable extensions,
and caller ID modifications.

Ease of Configuration Visual auto attendant config, built-in DHCP server, auto phone provisioning, web-
based management, and user web portal.

Comprehensive System Monitoring Real-time call status monitoring, call statistics, call logs, call reports, and network
traffic capture.

Secure Communications Built-in security features, policy management, and encryption options to safeguard
conversations and prevent unauthorized access.

Deployment

Easy Deployment
FortiVoice

FortiVoice offers flexible deployment options that are best

aligned with your business needs while maintaining the
FortiV
oiceE
nte
rprise
100
0E
CONSO
LE
flexibility to customize systems and letting the priorities
Firewall
evolve expeditiously. FortiVoice is scalable in any size of
USB

USB 1

the organization where the system can be deployed on

ENTERPRISE hardware appliances, or in virtual machines. It is also ideal
BRANCH
for distributed architectures including branch locations and
remote users. By operating and managing your FortiVoice
PoE switch solutions locally or remotely, you have the visibility and
Management
computer centralized control to ensure that your communications are
secure and always within uptime.

For more information on FortiVoice, please visit

IP phones https://www.fortinet.com/products/business-phone-systems/fortivoice-fortifone#models-specs

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 DATA SHEET | FortiVoice™ Enterprise Phone Systems

FEATURES

Core PBX Features

§ SIP/PRI/PSTN trunk § Call conference/bridge § Automatic hotline (direct call)

§ T1/E1/R2 signaling § Call forward § User privileges
§ SIP/analog extensions § Call hold / transfer / park / pickup § Personal and system speed dial
§ Remote extensions § Paging to selected phones § Personal blacklist
§ External IP extensions § Intercom § Music on hold — audio files
§ Auto attendants § Follow-me § Music on hold — live stream
§ Dial-by-name directory § Rule-based dial plan § Real-time call status monitoring
§ Individual voicemail § Scheduled call handling § Line/extension appearance
§ Group voicemail § Direct inward dialing § Call detail record logging
§ Voicemail to e-mail § Caller-based direct inward dialing § SIP over TLS/SRTP
§ Ring groups § Caller ID modification § Password policy enforcement

Advanced Features

§ Fax over SIP/PRI/PSTN § Web-based directory lookup § Look up centralized phone book
from phones
§ Fax to e-mail § LDAP authenticate
§ Network traffic capture
§ Fax archive and remote storage § Hot desking
§ Enhanced CDR
§ Web-based management interface § Virtual numbers
§ Alert email for system events
§ Click-to-dial § Synchronizing phone book between
multiple offices § Multilingual
§ Automatic fax detection
§ Multi-location: office peers
§ Auto-provisioning

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DATA SHEET | FortiVoice™ Enterprise Phone Systems

FEATURES AVAILABILITY
MODEL FVE
FEATURES 20E2/4 50E6 100E 200F8 300E-T 500F 2000F 5000F
Advanced Call Features
Reminder/Wake-up call ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call queue ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call barge ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call recording ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Operator console ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓

Advanced Network
Voice QoS ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
SRTP ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
DHCP server ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
High availability (HA) ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
NAS support ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
802.1Q VLAN ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
SNMP ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓

Advanced Management
Command line interface (CLI) ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Password policy/audit ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Schedule backup ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Role-based management ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
SMDR ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Remote logging ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call report ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
User portal ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Customizable web ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
appearance
Additional Licensed Features
Hotel/property management ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call center ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓

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 DATA SHEET | FortiVoice™ Enterprise Phone Systems

FEATURES AVAILABILITY
MODEL FVE-VM
FEATURES 50 100 200 500 2000 5000 10000 20000 50000
Advanced Call Features
Reminder/Wake-up call ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call queue ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call barge ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call recording ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Operator console ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓

Advanced Network
Voice QoS ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
SRTP ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
DHCP server ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
High availability (HA) ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
NAS support ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
802.1Q VLAN ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
SNMP ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓

Advanced Management
Command line interface (CLI) ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Password policy/audit ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Schedule backup ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Role-based management ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
SMDR ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Remote logging ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call report ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
User portal ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Customizable web ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
appearance
Additional Licensed Features
Hotel/property management ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓
Call center ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓ ⃝✓

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DATA SHEET | FortiVoice™ Enterprise Phone Systems

SPECIFICATIONS
MODEL FVE-20E2 / FVE-50E6 FVE-100E FVE-200F8 FVE-300E-T FVE-500F FVE-2000F FVE-5000F
20E4
Hardware Specifications
PRI (T1/E1) 0 0 0 0 1 0 0 0
Traditional telephone lines 2/4 6 0 8 0 0 0 0
(FXO)
Analog extensions (FXS) 2/0 2 0 0 0 0 0 0
Network interfaces (RJ45) 2 2 4 2 5 4 4 4 + 2 SFP
Total hard drive capacity 8 GB 8 GB 500 GB 500 GB 500 GB 1 TB 2x 1 TB 2x 2 TB
RAID storage management No No No No No No Software: 0,1 Hardware: 0, 1,
5, 10, Hot Spare
(based on drive
count)
Hardware form factor Desktop Desktop Desktop Rack Mount (1U) Rack Mount (1U) Rack Mount (1U) Rack Mount (1U) Rack Mount (1U)
Power supply External External External Single Single Single Single (dual Dual (hot
optional) swappable)
Dimensions
Height x width x length 1.13 x 4.55 x 1.13 x 4.55 x 1.61 x 8.27 x 1.73 x 17.01 x 1.73 x 17.01 x 1.73 x 17.01 x 1.73 x 17.01 x 1.70 x 17.10 x
(inches) 6.75 6.75 5.24 10.63 10.63 10.63 10.63 14.30
Height x width x length (mm) 29 x 116 x 172 29 x 116 x 172 41 x 210 x 133 44 x 432 x 270 44 x 432 x 270 44 x 432 x 270 44 x 432 x 270 44 x 435 x 364
Weight 1.4 lbs (0.61 kg) 1.4 lbs (0.61 kg) 2.6 lbs (1.2 kg) 10 lbs (4.54 kg) 10 lbs (4.54 kg) 10 lbs (4.54 kg) 16.1 lbs (7.3 kg) 16.1 lbs (7.3 kg)

Capacity
VoIP trunks 4 8 16 24 30 50 200 500
Extensions 20 50 100 200 300 500 2000 5000
Concurrent calls 8 15 30 32 60 75 300 800
Auto attendants 5 5 10 15 20 20 100 100
Conference bridges 2 2 8 10 12 12 50 50
Conference attendees per 6 6 8 10 12 12 18 50
bridge
Maximum call center agents N/A N/A 10 20 30 55 150 300
Codec support Audio: G.711 μ-law/A-law, G.729a, G.722, G.726 Video: H.263, H.264

MODEL VM-50 VM-100 VM-200 VM-500 VM-2000 VM-5000 VM-10000 VM-20000 VM-50000
Hardware Specifications
vCPU (Recommended) 1 1 2 2 4 8 16 16 32
RAM (Recommended) 2 GB 2 GB 4 GB 8 GB 16 GB 16 GB 32 GB 32 GB 32 GB
Network interfaces 4 4 4 4 4 4 4 4 4
Total hard drive capacity* up to 8 TB up to 8 TB up to 8 TB up to 8 TB up to 8 TB up to 8 TB up to 8 TB up to 8 TB up to 8 TB
Hardware form factor Software Software Software Software Software Software Software Software Software

Capacity
VoIP trunks 8 16 24 50 200 500 1000 2000 3000
Extensions 50 100 200 500 2000 5000 10000 20000 50000
Concurrent calls 15 30 36 75 300 800 1500 1500 2000
Auto attendants 5 10 10 20 100 100 100 150 200
Conference bridges 2 8 10 12 50 50 50 50 100
Conference attendees 12 12 12 12 18 50 50 50 50
per bridge
Maximum call center N/A 10 20 55 150 300 800 800 1000
agents
Codec support Audio: G.711 μ-law/A-law, G.729a, G.722, G.726 Video: H.263, H.264

* Minimum 50 GB
FortiVoice systems are supported for use in various regions. For up-to-date availability information, see the FortiVoice Global Availability datasheet.

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 DATA SHEET | FortiVoice™ Enterprise Phone Systems

ORDER INFORMATION
Product SKU Description
FortiVoice 20E2 FVE-20E2 FortiVoice 20E2, 2x 10/100 ports, 2x FXO, 2x FXS, 8 GB storage, 20 endpoints, 4 VoIP trunks.
FVE-20E2-BDL-247-DD Hardware plus 24x7 FortiCare
FC-10-FVE21-247-02-DD 24x7 FortiCare Contract
FortiVoice 20E4 FVE-20E4 FortiVoice 20E4, 2x 10/100 ports, 4x FXO, 8 GB storage, 20 endpoints, 4 VoIP trunks.
FVE-20E4-BDL-247-DD Hardware plus 24x7 FortiCare
FC-10-FVE21-247-02-DD 24x7 FortiCare Contract
FortiVoice 50E6 FVE-50E6 FortiVoice 50E6, 2x 10/100/1000 ports, 1x 8 GB storage, 50 endpoints, 8 VoIP trunks.
FVE-50E6-BDL-247-DD Hardware plus 24x7 FortiCare
FC-10-FVE50-247-02-DD 24x7 FortiCare Contract
FortiVoice 100E FVE-100E FortiVoice 100E, 4x 10/100/1000 ports, 1x 500 GB storage, 100 endpoints, 15 VoIP trunks. Call Center and Hotel licenses
supported.
FVE-100E-BDL-247-DD Hardware plus 24x7 FortiCare
FC-10-FVE10-247-02-DD 24x7 FortiCare Contract
FortiVoice 200F8 FVE-200F8 FortiVoice 200F8, 5x 10/100/1000 ports, 8x FXO, 1x 500 GB Storage, 200 endpoints, 24 VoIP trunks. Call Center and Hotel
licenses supported.
FVE-200F8-BDL-247-DD Hardware plus 24x7 FortiCare
FC-10-F8200-247-02-DD 24x7 FortiCare Contract
FortiVoice 300E-T FVE-300E-T FortiVoice 300E-T, 5x 10/100/1000 ports, 1x PRI, 1x 500 GB storage, 300 endpoints, 30 VoIP trunks. Call Center and Hotel
licenses supported.
FVE-300E-T-BDL-247-DD Hardware plus 24x7 FortiCare
FC-10-FVE32-247-02-DD 24x7 FortiCare Contract
FortiVoice 500F FVE-500F FortiVoice 500F, 4x 10/100/1000 ports, 1x 1 TB storage, 500 endpoints, 50 VoIP trunks. Call Center and Hotel licenses supported.
FVE-500F-BDL-247-DD Hardware plus 24x7 FortiCare
FC-10-F500F-247-02-DD 24x7 FortiCare Contract
FortiVoice 2000F FVE-2000F FortiVoice 2000F, 4x 10/100/1000 ports, 2x 1 TB storage with RAID 1 or 0, 2,000 endpoints, 200 VoIP trunks; optional redundant
PSU. Call Center and Hotel licenses supported.
FVE-2000F-BDL-247-DD Hardware plus 24x7 FortiCare
FC-10-FV2KF-247-02-DD 24x7 FortiCare Contract
FortiVoice 5000F FVE-5000F FortiVoice 5000F, 4x 10/100/1000 and 2x SFP ports, 2x 2 TB storage with RAID 1, supports 5,000 phone endpoints, 500 SIP
trunks, and dual AC power supplies. Call Center and PMS licensing supported.
FVE-5000F-BDL-247-DD Hardware plus 24x7 FortiCare
FC-10-FV5KF-247-02-DD 24x7 FortiCare Contract

Rack Mount Tray SP-RACKTRAY-01 Rack mount tray for FG-30D, FG-40C, FG-50/51E, FG-60C, FG-60D/-POE, FG-70D, FG-80D, FG-90D/-POE, FAD-100E, FRC-
100D, FWB-100D, FML-60D and FVE-100E.
FortiVoice 3000E PSU SP-FAD700-PS AC power supply for FAD-700D, FAD-400D, FDB-500D, FWN-1000B, FAC-400E, FCH-400E, FML-400E, FWB-600B and FVE-
3000E
Power supply for FVE- SP-FG80D-PDC AC power adapter for FG-80D, FML-60D, FWB-100D, FAD-100E, FRC-100D
100E

Power supply for FVE- SP-FML900F-PS AC power supply for FVE-2000F and FVE-5000F
2000F and FVE-5000F

HDD for FVE-5000F SP-FML900F-HDD 2 TB 3.5” SATA hard drive with tray for FVE-5000F

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 DATA SHEET | FortiVoice™ Enterprise Phone Systems

ORDER INFORMATION
Related Products SKU Description
FortiVoice-VM-50 FVE-VM-50 FortiVoice-VM-50 software supports 50 endpoints and 8 VoIP trunks.
FC-10-F0V50-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-100 FVE-VM-100 FortiVoice-VM-100 software supports 100 endpoints and 16 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-F0100-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-200 FVE-VM-200 FortiVoice-VM-200 software supports 200 endpoints and 24 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-F0200-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-500 FVE-VM-500 FortiVoice-VM-500 software supports 500 endpoints and 50 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-F0500-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-2000 FVE-VM-2000 FortiVoice-VM-2000 software supports 2,000 endpoints and 200 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-F0V2K-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-5000 FVE-VM-5000 FortiVoice-VM-5000 software supports 5,000 endpoints and 500 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-FVM50-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-10000 FVE-VM-10000 FortiVoice-VM-10000 software supports 10,000 endpoints and 1,000 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-FVM100-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-20000 FVE-VM-20000 FortiVoice-VM-20000 software supports 20,000 endpoints and 2,000 SIP trunks. Call Center and Hotel licenses supported.
FC-10-FV20K-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoice-VM-50000 FVE-VM-50000 FortiVoice-VM-50000 software supports 50,000 endpoints and 3,000 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-FV50K-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals

www.fortinet.com

Copyright © 2021 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and FortiGuard®, and certain other marks are registered trademarks of Fortinet, Inc., and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other product
or company names may be trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and other results may vary. Network variables, different network environments and other
conditions may affect performance results. Nothing herein represents any binding commitment by Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet’s General Counsel, with a purchaser
that expressly warrants that the identified product will perform according to certain expressly-identified performance metrics and, in such event, only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet. For absolute clarity, any
such warranty will be limited to performance in the same ideal conditions as in Fortinet’s internal lab tests. Fortinet disclaims in full any covenants, representations, and guarantees pursuant hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or otherwise
revise this publication without notice, and the most current version of the publication shall be applicable.

FVE-DAT-R36-20210409