Scribd
Upload
21 views

Learning Skills I Module Lesson II Midterm 1

Uploaded by

erinegwen
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
21 views

Learning Skills I Module Lesson II Midterm 1

Uploaded by

erinegwen
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

Learning Skills I

Midterm – Module II

NEGOTIATING YOUR SALARY

In readiness for your first job offer, it is important to develop skills to help you to negotiate your salary. Many
people see this as a terrifying prospect, but with a little preparation and practice, it doesn’t have to be.

Here are eight tips for how to negotiate a salary that can help you tactfully and confidently ask
for what you want.

Become familiar with industry salary trends. ...


Build your case. ...
Tell the truth. ...
Factor in perks and benefits. ...
Practice your delivery. ...
Know when to wrap it up. ...
Get everything in writing. ...
Stay positive.

USING EMAILS AND WRITING EFFECTIVELY AT WORK

Despite newer technology on the communications horizon such as Twitter, Skype, Facebook and
WhatsApp, emails are still predominantly the way that most organisations internally and externally
communicate.

Whilst we appreciate that most of you know how to write an email, we’ll look at some good tips
to ensure that the work emails you will soon be writing are professional, courteous and, of
course, effective.

We spoke to our graduate employers, recruiters and UTS staff about the most annoying things
that they find about workplace email communication. We did all the hard work for you and
compiled the top 10 list of the most annoying email habits, just for you.

1. People who write overly long emails which are too lengthy to easily read.
2. People who use ‘reply all’ too often and send everyone their response.
3. Poor spelling & grammar mistakes in a message that clearly wasn’t proofread before sending.
4. Getting the tone wrong. Either being too formal or, conversely, too informal for your workplace.
5. People who forward or send inappropriate jokes, links or images to colleagues.
6. People who inappropriately use cc (carbon copy) to send emails on to others.
7. People who send a long email train of messages without editing or condensing it first
8. People who write highly charged emotional, rude, aggressive or unprofessional emails.
9. Sending out too many emails about the same topic, e.g. ‘oh, and one more thing’, and then ‘oh, I also
forgot…’.
10. Receiving very curt or short emails which can be misread as having a rude or angry tone to them.
Continuous learning

Investing in improving your communication is a lifelong thing – not something that you do once
and then forget. Take every opportunity to upskill your written, oral and communicative skills –
both for formal and informal ways of communicating.

Never send emails or written correspondence in anger or frustration. This is one sure-fire way to get you into
trouble. Instead, draft your response and wait 24 hours before you send it. Review it and, perhaps, change the
tone or sound to something more appropriate.

Get to the point! Don’t be too long winded about what you want to say! We’re all time poor. Make
sure your communication is at all times polite and courteous, yet to the point and efficient. If you
can layer a tone of friendliness on top, that can only be a good thing, right?

THINGS TO REMEMBER FOR EFFECTIVE AND PROFESSIONAL EMAIL WRITING

12 Tips for Writing Effective Emails

Subject Lines are Important. ...


Use Bullet Points and Highlight Call to Action. ...
Keep it Short. ...
Don't Muddle Content. ...
Be Collegial. ...
Watch Your Tone. ...
Avoid Too Many Exclamation Marks and No Emojis. ...
Avoid Quotes That Could be Offensive to Others.

THE FOUR C’S OF BEST EMAIL COMMUNICATION

1. COURTEOUS - This has to be the number 1 rule. Always write polite, clear, non- emotional emails at
work.

2 CLEAR - Don’t mislead or confuse in your emails. Often misspelling, bad grammar, poor sentences or
bad punctuation can easily cloud your message.

3 COHERENT - Is the information flowing clearly in your email? Is it logical, in order and easy to follow?
Keep it brief, well-structured and logical at all times.

4 CALM - Keep the tone of your workplace emails positive, neutral, or calm. Never send angry,
aggressive, or rude emails. If you do, this can be a disaster for your career.
EMAIL COMMUNICATION TIPS
> Always try to make emails concise, clear and ‘to the point’ without sounding
rude, angry or aggressive.
> Ask yourself if an email is even necessary. Would it, perhaps, be better (or even
preferred) to speak directly to the person(s) involved?
> Shy away from sending individual people sitting next to you or across from you
an email if you can. Go and talk to them in person first!
> It’s good to remember that our written emails are a reflection of our
professional brand and image. Don’t let a hasty angry ‘reply all’ or an
insensitive joke or awkward picture undo all of your good work in the office.
> Before hitting that ‘send’ button, make sure you spell and grammar check
your drafted message.
> We’d also recommend going easy at work, particularly in your first weeks
and months, on emoticons and abbreviations such as LOL, BTW, OMG,
BRB, etc.

You might also like