Gemma Abainza - Sarte, MAELM, MBA, LPT

Introduction to Team Management

01. Definition and Importance
of Team Management

02. Stages of team development

03. Characteristics of high-performing

teams
 Learning Objectives
• Understand the
fundamentals of team
management.
• Identify the
characteristics of
effective teams.
Team Management
What is Team Management?

l Collaboration

Team management involves fostering

collaboration among team members to
achieve common goals.
l Communication
Effective communication is essential in
team management to ensure clarity,
alignment, and successful outcomes.
 Why is
Team Management
Important?

Efficiency Boost Employee Engagement Goal Achievement

Enhances productivity and Fosters a positive work Facilitates goal setting,

ensures tasks are environment and increases alignment, and successful
completed effectively. employee satisfaction. accomplishment.
 Key Principles
of
Team Management
 Clear
Communication

01 Active Listening 02 Transparency 03 Feedback Loop

Engage fully with Share information Establish a continuous

team members to
openly to build feedback mechanism to
understand their
perspectives.
trust and alignment ensure clarity and address
within the team. any misunderstandings
promptly.
Clear Communication Empowerment Trust Building

Clearly communicate tasks, Empower team members by Build trust by showing

expectations, and deadlines giving them authority and confidence in team
to team members. responsibility. members' abilities.
 Conflict
Resolution

Communication Collaboration Understanding

Open and honest Encouraging teamwork Understanding different perspectives

communication is and collaboration can and being empathetic towards team

essential to resolve help in finding mutually members can lead to better conflict

conflicts effectively. beneficial solutions. resolution.

 Strategies for
Successful
Team Management
Building Trust
• Clear Communication
• Open, honest communication fosters
trust within the team.
• Consistency in Actions
• Consistently following through on
commitments helps build trust
among team members.
Encouraging Collaboration

Clear Communication
01
Ensure open and transparent
communication channels for team
members to share ideas and feedback.

Team Building Activities

02
Organize team-building activities to
foster trust, improve relationships,
and enhance collaboration within the
team.
Constructive Criticism Positive Reinforcement

Offer specific, actionable feedback Acknowledge and praise good

to help team members improve. performance to motivate and boost
morale.
 Implementation
of
Team Management
Setting Clear Goals

Clarity
01
Clearly defined goals help team
members understand expectations
and work towards a common
objective.
Alignment
02
Goals should align with the team's
overall vision and be achievable to
motivate and guide team members
effectively.
 Monitoring
Progress

Clear Goals Regular Check-ins Data Analysis

Establish specific, Conduct frequent meetings Utilize key performance

measurable, achievable, to review progress, address indicators and data tracking
relevant, and time-bound challenges, and provide tools to monitor team
objectives. support. performance effectively.
Celebrating Achievements
Recognition
Acknowledge and appreciate team members' hard
work and accomplishments.

Rewards
Provide incentives or rewards to motivate and
encourage team members.

Team Building

Celebrate achievements as a team to foster

camaraderie and boost morale.
Team
Development
Contents
01. Introduction

02. Forming Stage

03. Storming Stage

04. Norming Stage

05. Performing Stage

06. Adjourning Stage

 Importance of
Team Development

01 Collaboration 02 Productivity 03 Employee Engagement

Enhances teamwork, Boosts efficiency, Increases job

communication, and creativity, and satisfaction,
problem-solving overall performance. motivation, and
skills. retention rates.
01

Forming Stage

Team members get

acquainted and establish
ground rules.
 Forming
Stage

Team Formation Uncertainty

The initial stage where team Members may feel anxious, seek
members get to know each other guidance, and rely on the leader for
and start working together. direction.
 Challenges in the
Forming Stage

l Unclear roles

Lack of clarity in responsibilities can lead

to confusion and conflict within the team.

l Building trust
Establishing trust among team members
can be challenging due to unfamiliarity
and differences in backgrounds.
Challenges in the Forming Stage

Communication
barriers
Differences in communication styles
and lack of open communication
channels can hinder effective
collaboration.
02
Storming Stage

Conflicts arise as
members assert their
ideas and roles.
Definition and Characteristics
• Conflict Resolution
• Addressing conflicts openly and constructively is crucial for team
progress.
• Establishing Norms
• Setting clear expectations and guidelines helps manage disagreements
effectively.
• Building Trust
• Fostering trust among team members is essential for navigating
storming stages successfully.
 Strategies to
Overcome
Storming

Encourage open communication Establish clear goals and roles

Foster an environment where team members Define specific objectives and

feel comfortable expressing their opinions responsibilities to minimize confusion and
and concerns. conflicts within the team.
03
Norming Stage

The team starts to

work cohesively with
established norms.
Norming Stage

Team Cohesion
01
Strong sense of unity and
collaboration among team members.

Conflict Resolution
02
Ability to address disagreements
constructively and find mutually
beneficial solutions.
 Establishing
Team Norms

Team Collaboration Defined Expectations

Encourages open communication and mutual Clearly outlines roles, responsibilities, and
respect among team members. behavior standards for all team members.
04
Performing Stage

The team
reachesoptimal
productivity and
collaboration.
Performing
Stage

Collaboration Cohesion Synergy

Team members work Strong bonds and The combined effort of the
together towards a mutual trust among team produces results greater
common goal, utilizing team members enhance than the sum of individual
individual strengths. performance. contributions.
 Achieving
High
Performance

Clear Goals Effective Continuous Feedback

Communication

Establish specific, Foster open and Provide regular feedback to

measurable, achievable, transparent communication recognize achievements
relevant, and time-bound channels to ensure and address areas for
objectives. alignment and collaboration. improvement.
05
Adjourning Stage

Team members reflect on their

achievements, address any
residual feelings, and transition
out of their roles, often leading
to a sense of closure and
celebration of their work.
Transition
• Team members prepare to disband and move on
to new tasks or teams.
Reflection
• Reflect on achievements, share feedback, and
celebrate successes.
Celebrating Success and Closure

Acknowledge Achievements
01
Recognize individual and team
accomplishments during the project.

Farewell and Appreciation

02
Organize a farewell event to express gratitude, share
memories, and say goodbye to team members.

Reflect and Learn

03
Conduct a post-project review to identify successes, challenges, and lessons learned for
future projects.
Characteristics
of
High-Performing
Teams
Clear Purpose & Goals Diverse Skills & Roles

High-performing teams have a shared Teams with a diverse set of skills and
understanding of their purpose and specific expertise are better equipped to tackle
goals. Every team member knows the overall complex challenges. Each member brings
mission and how their individual roles unique strengths to the table, and roles are
contribute to achieving these objectives. clearly defined to avoid overlaps and gaps.
 Effective
Communication

01 Active Listening 02 Clear Feedback 03 Open Dialogue

Engage fully in Provide specific, Encourage open and

listening to constructive feedback honest communication to

understand, not just to enhance team foster trust and

to respond. performance. collaboration.

Mutual Trust and Respect Collaboration

Foundation of strong relationships, essential Working together towards a common goal,

for effective communication and teamwork. sharing responsibilities and ideas for success.

There’s mutual trust and respect among Work collaboratively, leveraging each
team members. other’s strengths and skills.
Strong Leadership

Effective leadership provides

direction, motivation, and
support. Leaders of high-
performing teams are often
facilitators who empower team
members rather than
micromanage them.
Accountability

Each team member is

accountable for their tasks and
responsibilities. This
accountability extends to the
team as a whole, with everyone
taking ownership of the team's
success or failure.
Adaptability and Flexibility

High-performing teams can

quickly adapt to changes and
pivot when necessary. They
embrace flexibility and are open
to new ideas and approaches,
which helps them stay ahead in
dynamic environments.
Effective Decision-Making

Decision-making in high-
performing teams is often
collaborative, ensuring that all
perspectives are considered.
Once a decision is made, the
team commits to it and moves
forward cohesively.
 Conflict Resolution

Open Communication Collaboration Emotional Intelligence

Encourages team members Working together to find Understanding and

to express concerns and mutually beneficial managing emotions to
feedback openly. solutions to conflicts. navigate conflicts
effectively.
 Continuous Learning and Improvement

Adaptability Collaboration Innovation

Ability to adjust and thrive Working together to Embracing creativity and

in changing environments. achieve common goals and new ideas to drive progress.
enhance team performance.
Celebrating Achievements
Recognition Team Bonding Continuous Improvement
Acknowledge individual and Strengthen team cohesion Use celebrations as opportunities
team accomplishments to through celebratory to reflect on successes and identify
boost morale and activities and events areas for growth
motivation
Strong Commitment and Engagement
Team members are deeply committed to the team's goals and
are highly engaged in their work. This commitment drives
motivation and results in sustained high performance.
Shared Leadership
While there may be a formal leader, high-performing teams
often exhibit shared leadership, where members step up to lead
based on their expertise and the situation at hand.
Thank You
Name