Case Studies - Discussion Questions ĐVH
Case Studies - Discussion Questions ĐVH
questions. Please prepare the PPT and present your group work in class.
D&G’s
1. Why are D&G’s advertising videos considered controversial and offensive? Could the
advertisement be made in a better and more effective way?
2. Comment on the effectiveness of D&G’s crisis communication strategy. Could it be done in
a better way?
3. Discuss possible ways for D&G to repair reputational damage and rebuild its long-term
corporate image in China.
W. L. GORE
1. Is W. L. Gore a successful enterprise? If so, why has it been so successful? What are some
of the building blocks of its success?
2. Would you like to work at W. L. Gore? Why or why not?
3. Why don’t more firms emulate or do what W. L. Gore does? Why are Gore-type businesses
rare?
Michelin (A)
1. What differences in American and French value systems might be at the root
of the difficulties Chalon is facing as he implements a new strategy?
Michelin (B)
2. What specific strategies should Chalon employ when he returns to his office in
Greenville? (Would it be best for him to adapt his style in order to be more
American in the way he manages? Or would it be better for him to remain
consistent and authentic in the way that he manages and hope that his staff can
learn to adapt to his style?)
IT SERVICE FIRM
1. What are the characteristics of Parivar’s organizational culture? What are its strengths and
weaknesses?
2. Describe CEO Sudhir Gupta’s leadership style. How does it shape the organizational culture?
3. Why is Parivar’s employee turnover rate so high? What does it tell you about the
organization’s management practices?
4. What is your assessment of the People Support idea?
5. What should Pandit recommend to Gupta when they meet?