2011 Eternity Level 1 Module 2
2011 Eternity Level 1 Module 2
Technical Training
Eternity Level-1
Module 2 : sa mode ,
templates & maintenance
Agenda
SA (System Administrator) Mode
Default SA password
is “1111”
SA: Station Properties
Set system in
1. Day Mode
2. Night Mode
3. Operate System
as Per Timetable
Assignment
SA: SMDR - Outgoing Call Filters
SMDR Reports :
Outgoing Call
Print Filters
SA: SMDR - Incoming Call Filters
SMDR Reports :
Incoming Call
Print Filters
SA- SMDR: Internal Call Filters
SMDR Reports :
Internal Call
Print Filters
SA- SMDR - Online
SMDR Online
for OG, IC &
Internal calls
SA: SMDR- Delete Call Record
Click here to
Start SAL
Click here to
Clear SAL
SA-System Fault Log
Click here to
Clear SFL
SA-System Details
SA-DOP- Turn On/Off
Submit the
Conference number
to cancel the Dial-in
Conference
SA-Loop Back Test : Far End
List of Current
Activities in the System Displays the
Used Resources
Slt hardware template
SLT H/W Template
- None
- DTMF
- FSK V.23
- FSK Bellcore
SLT H/W Template
Ring Type:
Low Sinusoidal
Low Trapezoidal
Sinusoidal
Trapezoidal
SLT H/W Template
Transmission Gain:
Programmable transmission gain of individual SLT port
Receive Gain:
Programmable receive gain of individual SLT port
AC Impedance:
Programmable AC Impedance of individual SLT port
DTMF Detection:
The DTMF detection on the SLT port can be enabled or disabled
according to the requirement.
This Feature is applicable for E&M Interface
VMS Port:
Programmable SLT port as VMS port.
Required if Auto Attendant/Cadence or VMS is integrated with
ETERNITY.
Send DTMF strings to the attached device during a valid event
Code Meaning
0 Normal Port
1 VMS Port
SLT H/W Template
FLASH Timer :
Flash is breaking the loop current for 83ms to 900ms
Flash Timer signifies the time period for which the loop current breaks
Flash Timer is programmable
SLT H/W Template
Answer Signaling:
Programmable answer signal on SLT Port
- None
- Polarity Reversal
Applications : PCO, GPAX
Disconnect Signaling:
When SLT using any port for out going and when called party
disconnects, the SP provides disconnect signal. The information is
generated on SLT port so that the billing can be stopped
- None - Polarity reversal - Open loop detection
Open Loop Disconnect Timer: This is a Timer for which battery
voltage will be removed from SLT port on called party disconnection
Event. By default set to 500msec
SLT H/W Template
DTMF Detection:
The DTMF detection on the SLT port can be enabled or disabled
according to the requirement.
This Feature is applicable for E&M Interface
VMS Port:
Programmable SLT port as VMS port.
Required if Auto Attendant/Cadence or VMS is integrated with
ETERNITY.
Send DTMF strings to the attached device during a valid event
Code Meaning
0 Normal Port
1 VMS Port
SLT H/W Template
DC Loop Current:
Programmable DC current on SLT ports
- By default the value is 35mA
- It can be set to 25, 30, 35, 40mA
- If distance is more, then loop current need to set with less value
2 0 3
Call Placed
203 dials 201
RBT
2 0 Idle
203 dials 201
Error Tone
Back
Twt hardware template
TWT H/W Template
Select Trunk
Type here
TWT H/W Template : AC Termination
Impedance
Program Answer
Supervision Type here
TWT H/W Template : Pseudo Answer
Supervision
• If Answer Supervision Signal is selected as “None” then call
will be forcefully matured after the Pseudo Answer
Supervision Timer
Program Disconnect
Supervision Signal
Type here
Select Operator
Flag Here
Program
Frequency 1 here
Program
Frequency 2 here
The frequency details are to be know from the Service Provider and programmed
here. Wrong value programmed here can cause unwanted Call Disconnections
TWT H/W Template :
Disconnect Tone Detection
State Meaning
DID No dial State The External Caller calls in and doesn‟t dial
any valid DTMF digits and hangs up. During
the period after completion of DID beep Timer
system will start detecting the Disconnect Tone
OG Calls+ All call States In case of both incoming and OG calls system
other than “DID No will start detect the Disconnect Tone Detection
dial State” in all States (During Speech, Ringing, Busy
etc.)
In case of DSP based TWT card enabling the 2nd option can do all Disconnect
Tone Detection. In case of non DSP based TWT card both the options to be
enabled to detect the Disconnect Tone at all events
TWT H/W Template :
Disconnect Tone Detection
Enable/Disable
Disconnect Tone
Detection during
different States here
• The Timer is significant only for the non DSP based card and
Disconnect Detection on DID No Dial State Flag is enabled
and caller doesn‟t dial any thing
Program the
Disconnect Tone ON
and OFF Timer here
TWT H/W Template :
Speech Delay Timer
• Some Old Telephone Exchange TWT lines will take 2-3 seconds
to detect “Loop Close” and feed delayed dial tone then after
• ETERNITY supports Speech Delay Timer in which the same
delay can be programmed
• This will help to avoid wrong number dialing on the TWT port
Program Speech
Connection Delay
Timer here
TWT H/W Template :
Pause Timer
• When the System dials any number using “Store and Forward
Method including Trunk Access Codes” there may be a delay
required between TAC and Dialed Number
• Pause Timer helps to program that delay which results no
wrong number dialing
Program Pause
Timer Here
(500-2500ms)
TWT H/W Template :
Pause Timer
User dials “0” to grab
A Trunk and dials
263172
0 ETERNITY
2 6 3 1 7 2
Busy
Pause Timer 5
User Redials by “7” Seconds
ETERNITY
0 2 6 3 1 7 2
ETERNITY
Pause Timer is utilized by the features like Redial, Auto Redial and
Global Memory Dialing
TWT H/W Template :
Flash Timer
• Programmable TWT Flash Timer
Program Flash
Timer here
(83-900ms)
TWT H/W Template :
Ring Cadence Off Timer
Program Ring
Cadence Off Timer
(1-9 sec)
TWT H/W Template :
DTMF Out Dial
• When the number is dialed, the programmed „DTMF Tone‟ is sent
to the CO by the TWT card
• Applicable for, Memory dialing, Auto Redial,
Redial and making OG call from DKP
• The level of DTMF digit is fixed value of -6dB
• Programmable DTMF ON Timer (Width of DTMF)
• Programmable DTMF inter digit Pause Timer (Width between 2
DTMF digits)
This Parameter is applicable only for new DSP based TWT Cards
TWT H/W Template :
DTMF Out Dial
Program DTMF
inter digit Pause
Timer here
Program DTMF
digit ON Timer here
TWT H/W Template :
DTMF Detection
• On-hook Speed : This Parameter sets the amount of the time for
the line-side device to go On-hook
• Off- hook Speed : This parameter decides the time to settle the
line transients after which transmission or reception can occur
This Parameter is applicable only for new DSP based TWT Cards
TWT H/W Template :
On-Hook & Off-Hook Speed
Program ON and
OFF hook speed of
the CO line here
This Parameter is applicable only for new DSP based TWT Cards
TWT H/W Template :
Current Limiting
• This parameter decides whether to limit the loop current or not
Enable/Disable
Current Limiting
Flag here
This Parameter is applicable only for new DSP based TWT Cards
TWT Hardware Template:
Minimum Loop Current
Program the
Minimum Loop
Current here
This Parameter is applicable only for new DSP based TWT Cards
TWT Hardware Template:
Tip-Ring Voltage
• This parameter adjust the TIP/Ring voltage on the Line side
• Countries where low voltage is required should use lower
TIP/Ring voltage
This Parameter is applicable only for new DSP based TWT Cards
TWT Hardware Template:
Ring Impedance
This Parameter is applicable only for new DSP based TWT Cards
TWT Hardware Template:
Ring Threshold
Program PPDC
here
TWT Hardware Template: Behind PBX
Application
TWT Hardware Template: G/W
Application - Answer Signaling
Program DTMF
String here
Logical Partition
GSM
VOIP
TWT
TWT Hardware Template: Logical
Partition
• Category type 4 is fixed for VOIP Trunks and Category 1,2 and
3 can be assigned to any type of Trunks
Trunk to Trunk calls will not be allowed in default conditions if the Country
selection is other than USA and UK
TWT Hardware Template: Logical
Partition
Select “Allow” or
“Restrict” category
calling
Back
Saft
(station advance feature
template)
SAFT (Station Advance Feature Template)
Features
• Master Port Type
• Master Port Number
• GPAX Charge-Internal Calls
• DDI IC Routing Flag
• DDI OG Flag
• Floor Service Group
• Alarm Notification Type
• Alarm Notification Routing Group
• Check Account Code
• Department Billing Group
• Call Forward Ring Timer (Sec)
SAFT : Caller Category
Calling party
Displays calling
party‟s number
(Example: 2001)
2001
Parameter Value
Apply CDC to Internal Calls Yes / No
Apply CDC to Incoming Calls Yes / No
Apply CDC to Outgoing Calls Yes / No
Do Not Apply CDC to Number List External List Number 01 to 24
Apply CDC to Number List External List Number 01 to 24
CDC Timer (Seconds) 001-999 Seconds
Disconnect call after CDC Timer Yes / No
SAFT : Walk Out Mode (Walk In COS)
• A Station user can make a call from any Station irrespective of its
toll control, COS,TAG etc.
• SMDR details will be automatically transferred to Station user‟s
own Station
• Two types of walk-in
- One call: The user is automatically logged out after his call
- Multiple: The user remains walk-in until he manually walked
out
• Walk-in COS is also used by the virtual Station users to make
OG calls
• To Walk-In : Dial 111-1-Station-Password
• To Walk-Out : Dial 111-0
SAFT : Internal SMDR
Code Meaning
0 Don’t Store
3 Store All
SAFT : Message Wait Notification
• A feature that notifies the user about a message waiting for him
• 4 Message wait notification types
- Shuttered dial tone - LED Lamp
- Ring - Voice message
• Message wait request is served on the Routing Group assigned as
a message wait group
• Message wait can be set by a Operator having SA acces
• Set/Cancel Message Wait on a Station : 1072-005- Flex No.-Code
Code Meaning
0 No Message Notification
1 Shuttered Dial Tone
2 Voice Message (VM)
3 LED Lamp
4 Ring
SAFT : Call Taping
• Application:
- Common Rooms
- Hostels
- Hospitals
SAFT : Master Station - Virtual Station
Master Station
• A virtual Station can be assigned for all the features like COS,
TAG, toll control etc.
SAFT : Master Station - Virtual Station
• GPAX charges for the internal calls are enabled then the calls
are stored in SMDR OG Call buffer
• GPAX charges for the internal calls are disabled then the calls
are stored in SMDR internal call buffer
SAFT : DDI IC Routing Flag
• This feature is significant if the ISDN line with DDI (Direct Dial
In) is connected with ETERNITY
• This feature routes the floor service number dialed by the guest
to corresponding floor service group
Guest Room
Dials 38 Floor 2
200
• Internal Calls 1000
• Internal Calls
200
• Incoming Calls 5000
• Incoming Calls
200
• Outgoing Calls 6000
• Outgoing Calls
Called Party
Number
SMDR
Date & Time Field
Call Type
Of Call Details
Duration Of Charge Of
Call The Call
Trunk Route
SMDR
• SMDR Storage
• SMDR Reports
• SMDR Posting
- Outgoing Calls
- Incoming Calls
- Internal Calls
This flag is used to enable or
disable the storage of Outgoing
calls landing on the stations on
which the template is applied
This flag is used to enable or
disable the storage of Outgoing
calls landing on the stations on
which the template is applied
Select the type of Internal calls to be stored by
the system :
• Don‟t Store Any Call
• Store only Incoming calls To this station
• Store only Outgoing calls From this station
• Store All Calls
Enable or Disable storage
of details of Outgoing
calls on the trunk
Enable or Disable storage
of details of Incoming
calls on the trunk
SMDR Storage Filter
• Outgoing Calls
• Incoming Calls
• Internal Calls
Filter Settings for
OG call Storage
NEXT
SMDR OG Storage Filter
• Enable flag for SMDR OG Storage
• Storage of numbers matching with number list
(By Default Number List 2 having 0-9 digits)
• Store OG calls of speech duration more than XXX seconds
(By Default 000 seconds)
• Store OG calls having more than XXXX metering units
• Selection of Charge during call Splitting charge calls to
originating or terminating Station
Filter Settings for
IC call Storage
SMDR IC Storage
• Enable flag for SMDR IC Storage
• Store calls of speech duration more than XXX
seconds (By Default 000 seconds)
• Store calls which remained unanswered for more than
XXX seconds (By Default 000 Seconds)
• Store IC Calls which kept on hold for duration more
than XXX Seconds (By Default 000 Seconds)
SMDR IC Storage
• Enable flag to store Normal calls (Non DID)
• Enable flag to store DID Calls
• Enable flag to store Normal calls (Non DID)
(Unanswered)
• Enable flag to store DID Calls (Unanswered)
• Enable flag to store DISA Calls
Filter Settings for
Internal call Storage
SMDR Internal Storage
BACK
SMDR Reports : Offline Mode
SMDR REPORT
Printer port
Ethernet port
Serial port
Ethernet Port
• Kiwi Syslog
BACK
Kiwi Syslog Daemon
NEXT
Click on Start reports of
your requirement i.e. IC,
OG and/or Internal SMDR
Reports
BACK
Set Ethernet as Select the IP address of PC
Destination port for & port number on which
SMDR Reports offline Report will be generated
NEXT
SA home page (Enter
into SA mode to start the
reports )
NEXT
Set Filter parameters for
OG Call Report
Set parameters for
scheduled Report
generation or click on print
report to start it manually
Set Filter parameters
for IC Call Report
Set parameters for
scheduled Report
generation or click on
print report to start it
manually
Set parameters for
scheduled Report
generation or click on
print report to start it
manually
It is the file generated
for the Internal
SMDR reports
NEXT
Open the file
with notepad
NEXT
BACK
SMDR on Comm. Port
NEXT
Select the appropriate
Protocol & destination port
for CAS & Start the process