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Assessment Task1BSBCRT611 Apply Critical Thinking For Complex Problem Solving

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Ahsan Awan
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42 views

Assessment Task1BSBCRT611 Apply Critical Thinking For Complex Problem Solving

Uploaded by

Ahsan Awan
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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STUDENT

ASSESSMENT
TASKS

BSBCRT611
APPLY CRITICAL
THINKING FOR
COMPLEX PROBLEM
First published 2021

Version 2.0

RTO Works
www.rtoworks.com.au
[email protected]

© 2021 RTO Works

This resource is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review
as permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission as
expressed in the RTO Works License Agreement.

The information contained in this resource is, to the best of the project team’s and publisher’s knowledge true and
correct. Every effort has been made to ensure its accuracy, but the project team and publisher do not accept
responsibility for any loss, injury or damage arising from such information.

While every effort has been made to achieve strict accuracy in this resource, the publisher would welcome
notification of any errors and any suggestions for improvement. Readers are invited to write to us at
[email protected].

Business Works is a series of training and assessment resources developed for qualifications within the Business
Services Training Package.

Document Version Release Date


1.0 01.07.2024
Contents

Introduction 4
Assessment Task 1: Knowledge questions 5
Assessment Task 1: Checklist 9
Assessment Task 2: Project 10
Assessment Task 2: Checklist 17
Final results record 21
Introduction

The assessment tasks for BSBCRT611 Apply critical thinking for complex problem solving are
outlined in the assessment plan below. These tasks have been designed to help you demonstrate the
skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Business Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.

Assessment for this unit


BSBCRT611 Apply critical thinking for complex problem solving describes the performance outcomes,
skills and knowledge required to use advanced-level critical thinking skills in a professional context.
This includes using methods of analysis, synthesis and evaluation.
For you to be assessed as competent, you must successfully complete two assessment tasks:
 Assessment Task 1: Knowledge questions – You must answer all questions correctly.
 Assessment Task 2: Project – You must work through a range of activities and complete a
project portfolio.
Assessment Task 1: Knowledge questions

Information for students


Knowledge questions are designed to help you demonstrate the knowledge which you have acquired
during the learning phase of this unit. Ensure that you:
 review the advice to students regarding answering knowledge questions in the Business Works
Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.

i Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:
 where this task should be completed
 the maximum time allowed for completing this assessment task
 whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.
Questions
Provide answers to all of the questions below:

1. Complete the table outlining reliable information relevant to workplace processes.

2. Describe how legislation may be applicable to workplace problems (provide an example as part
of your answer).

3. Describe how organisational policies and procedures may be applicable to workplace problems
(provide an example as part of your answer).

4. Identify and describe two critical thinking methods that may be used to identify complex issues in
the workplace using the table below (there is an example to get you started).

Method Description

Interview This method uses a formal or informal interview process to obtain


information about a workplace issue (such as how a product is
used). It asks relevant questions to relevant stakeholders and
documents the answers.
Method Description

5. Identify and describe two critical thinking methods that may be used to generate solutions to
complex issues in the workplace using the table below (there is an example to get you started).

Critical thinking Description


technique

Brainstorming This method uses a group of people to think of as many


solutions (even the crazy ones) in a predetermined time.
6. Summarise the steps associated with a decision-making process. You may answer using a
written paragraph or diagram.

7. List three advantages of addressing complex issues in the workplace.

8. Complete the table outlining the different types of risk that may be associated with pursuing a
complex issue in the workplace.

Type of risk Description Example

Strategic risk

Compliance risk

Financial risk

Operational risk

9. List three barriers to effective decision-making

10. Summarise the requirements for the development and presentation of a brief and feedback
register.

11. List four bodies you may be required to seek approval from to develop and implement solutions.
Assessment Task 1: Checklist
Student’s name:

Did the student provide a Completed


sufficient and clear answer successfully? Comments
that addresses the
suggested answer for the Yes No
following?

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

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