SUSHANT JADHAV

Retail Store Manager

ABOUT ME
Hardworking Store Manager professional versed in all aspects of running a successful retail store, including opening and
closing procedure, banking, merchandising, and recruiting. Effectively motivate employees to performance excellence and
fosters a team environment focused on group success

TRAINING & CERTIFICATIONS +91.9987053580 [email protected]

https://www.linkedin.com/in/sushant-jadhav-2726a76a?
• P.U.C.C.A., shoppers Stop, 2007
NALLASOPARAlipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BY%2BIf2f2pQBW5J%2FVBxfsIRQ%3D%
• Retail Selling Skills, Team building and Visual
WEST,
Merchandising, Lifestyle Int. Pvt Ltd, Max Retail
Maharashtra
Division., 2009

SKILLS EDUCATION
High School Matriculated
• Marketing and advertisement
Shree Shivaji Madhyamik Vidyalaya, Kosumb. Ratnagiri May 1997
• Inventory Management
State Board – Marks 42%
• Recruiting and hiring
Ratnagiri, Maharashtra
• Employee development
• Flexible Schedule
• Payroll Administration
Intermediate Completed
• Business Generation
Athley Sapre College of Arts and Commerce, Devrukh May 2000
• Operational Improvement
Banking
State Board – Marks 45%
COMPUTER PROFICIENCY Ratnagiri, Maharashtra

Softwares
Bachelor of Commerce Graduated
• Oracle Stock Inventory Management
Viva College of Arts and Commerce, Virar May 2004
• Business Intelligence
Commerce
• Oracle Point Of Sale
Mumbai University – Marks 55%
• People Apps
Palghar, Maharashtra
Operating Systems
• Microsoft Office
EXPERIENCES
LANGUAGES 2005- 2007 CUSTOMER CARE ASSOCIATE
SHOPPERS STOP LTD
• Gujarati Mumbai, Maharashtra
• Managing the assigned section.
• Marathi • Achieving sales target for the section.
• Enrolling members for loyalty program.
• Hindi • Co-coordinating with Department Manager for stock replenishment.
• Preparing the Bill of the purchased merchandise.
• English • Enrolling members for loyalty program.
• After Sales service & resolve queries of customer in interaction with vendor.
• Maintaining records of all customer service related issue & providing solution for the same.
• Maintain healthy relation between customer & company.
PERSONAL INTERESTS • Monthly audit of customer service.

Playing Carroms
Reading 2007- 2009 DEPARTMENT MANAGER
Swimming SHOPPERS STOP LTD
Long Ride on Bike Mumbai, Maharashtra
• Sales Target Vs Achievement.
• Maintain Customer Service Standards.
PERSONAL INFORMATION • Up keeping VM Standards of the Floor.
• Manpower Planning and Rota Management of B/A and Onroll Staffs
• Birthday:05/04/1982 • Inventory Management and Shrinkage control
• Marital Status:Married • Training of Onroll and Brand Staffs
• Gender:Male • Ensure Smooth Cashiering and Cashier Rota.
• Father’s Name:Mr. Subhash G Jadhav • Team Management
• Nationality:Indian • Competition Survey
• Address:
C-004, Century Apt CHS, Samel Pada,
Near Raj Swimming Pool, Nallasopara West, 2009- 2014 DEPARTMENT MANAGER
Dist. Palghar LIFESTYLE INT. PVT LTD, MAX RETAIL DIVISION.
NALLASOPARA WEST - 401203 Mumbai, Maharashtra
Maharashtra • 100% achievement of Top line Budget.
• Minimum Top line growth LFL 25%.
• Minimum ACM growth LFL 10%.
• Minimum Basket Size growth LFL of 10%.
• To ensure that 100% attainment of budgeted ROS.
• Attainment of 82% sell through before EOSS and 92% post EOSS.
• Shrinkage should be lower than .15% (NOT) Annually.
 • Ensuring GC/PI calendar is followed without fail.
• Store rating should not be less than 4 rating in quarterly audit.
• Ensuring minimum 2 trainings of store team per week.
• Attrition should be less than 4%.

2014- 2019 STORE MANAGER

LIFESTYLE INT. PVT LTD, MAX RETAIL DIVISION.
Mumbai, Maharashtra
• Sales Budget Vs Achievement at Value and Quantity
• Maintain/Achieve KPI Target and Growth. (Conversion, Basket Size, ACM)
• Shrinkage Control.
• Inventory/Stock Management.
• Follow VM Plan-O-Gram and Keep rating above 4+ for store.
• Maintain Mystery Audit score above 85%+
• Maintain Customer Feedback and Take corrective Action.
• Commercial Audit Rating Above 90%.
• Complete All SOP Related Checklist as per Timeline.
• Drive activity to increase Loyal Customer Data Base.
• Plan, Manage Marketing Activity to improve overall performance.
• People Development.
• Improve Staff retention.
• New Recruitments.
• Competition Tracking and Benchmarking.

2021- Current STORE MANAGER

BESTSELLER FASHION INDIA PVT LTD, VEROMODA
Mumbai, Maharashtra
• Sales Budget Vs Achievement at Value and Quantity
• Maintain/Achieve KPI Target and Growth. (Conversion, ABQ, ABV)
• Shrinkage Control.
• Inventory/Stock Management.
• Maintain VM standards and Ensure Execution of VM plan.
• Maintain Mystery Audit score above 90%+
• Maintain Customer Feedback and Take corrective Action.
• Commercial Audit Rating Above 90%.
• Complete All SOP Related Checklist as per Timeline.
• Complete and Maintain all SOP related Registers and Reports
• People Development.
• Improve Staff retention.
• New Recruitments.
• Competition Tracking and Benchmarking.

DECLARATION
I, Sushant Jadhav, hereby declare that the information contained herein is true and correct to the best of my knowledge
and belief.

NALLASOPARA WEST, Maharashtra

SUSHANT JADHAV