Cardwiser – User Guide

Table of Contents
1. Cardwiser App Installation ...................................................................................................... 3
2. Sign in Cardwiser Mobile App .................................................................................................. 4
2.1. Sign In ..................................................................................................................................... 4
2.2. First Sign In and Login Password Setup .................................................................................. 5
3. Settings .................................................................................................................................. 8
3.1. Security Question Setup ......................................................................................................... 8
3.2. Security Password Setup (Trading password) ....................................................................... 11
3.3. Fingerprint/Face ID Login Setup ........................................................................................... 15
3.4. Fingerprint/Face ID Payment Setup ..................................................................................... 17
3.5. Set Password ........................................................................................................................ 18
3.5.1. Modify Login Password......................................................................................................... 19
3.5.2. Reset Login Password ........................................................................................................... 21
3.5.3. Modify Security Password .................................................................................................... 23
3.5.4. Reset Security Password ....................................................................................................... 25
3.6. Delete Account ..................................................................................................................... 27
4. Card Application, Binding & Activation .................................................................................. 30
4.1. Apply Virtual Card................................................................................................................. 30
4.2. Card Binding - attached the card to your app ...................................................................... 33
4.3. Activate Card ........................................................................................................................ 36
4.4. Check Card Details after Activation ...................................................................................... 39
4.5. Card Service .......................................................................................................................... 40
4.5.1. Change Card PIN ................................................................................................................... 41
4.5.2. Reset Card PIN ...................................................................................................................... 42
4.5.3. Self-Lock & Unlock Card ......................................................................................................... 44
4.5.4. Write off the Card ................................................................................................................. 46
5. Top Up - Transfer Funds to Card ............................................................................................. 47
5.1. UnionPay International Express ........................................................................................... 50
5.2. Credit Card............................................................................................................................ 54
5.3. Taiwan ATM .......................................................................................................................... 56
5.4. Taiwan QR............................................................................................................................. 58
6. Fund Transfer & Exchange ..................................................................................................... 61
6.1. Intra-Transfer - Transfer Funds between Account and Card ................................................ 61
6.2. Send - Transfer Funds to third-party’s Card or Account ...................................................... 63

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 6.2.1. Transfer to CARD .................................................................................................................. 65
6.2.2. Transfer to ACCOUNT ........................................................................................................... 68
6.3. Exchange - Change One Currency to Another ...................................................................... 70
7. UnionPay Payment Code and UnionPay Mobile Payment ....................................................... 73
7.1. Enable UnionPay Mobile Payment ....................................................................................... 73
7.2. UnionPay Payment Code ...................................................................................................... 76
7.3. Activate Android NFC Function ............................................................................................ 77

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1. Cardwiser App Installation

Scan QR Code to download “Cardwiser” App

Download APK
https://paywiser.com/wp-content/uploads/Cardwiser.apk

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2. Sign in Cardwiser Mobile App
2.1. Sign In

Click “Switch login methods”

while first login

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 2.2. First Sign In and Login Password Setup
SMS login as an example

Check the Junk Mail if not

receive the verification mail

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 2.2.1. 1. Select the Country code
2.2.2. 2. Enter mobile number
2.2.3. 3. Click “Get code”
2.2.4. 4. Submit Graphical code
2.2.5. 5. Enter SMS verification code
2.2.6. 6. Click “QUICK LOGIN”

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 Set up login password

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3. Settings
3.1. Security Question Setup

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 Select question and answer
in the drop-down list, then
click “CONFIRM”

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 3.2. Security Password Setup (Trading password)

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 Enter security password
and confirm security code,
then click “NEXT”

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 Enter Graphical verification
code, press “Submit” and
wait for SMS code

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 Enter verification code

Verification code can also

be sent by email

Account set up completed

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 3.3. Fingerprint/Face ID Login Setup

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 Turn on the button to
activate the login features

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 3.4. Fingerprint/Face ID Payment Setup

Turn on the button to

activate the payment
features

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 3.5. Set Password

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 3.5.1. Modify Login Password

1. Enter Original
Password
2. Enter New Password
3. Re-Enter the New
Password

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 Enter Graphical
verification code

Enter the security code

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 3.5.2. Reset Login Password

Enter a new login

password

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 Enter Graphical
verification code

Enter the security code

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 3.5.3. Modify Security Password

Enter the original

security password

Enter the new security

password

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 Enter Graphical
verification code

Enter the security code

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 3.5.4. Reset Security Password

Select the correct

answer using
dropdown box

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 Enter the new security
password

Enter Graphical
verification code

Enter the security code

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 3.6. Delete Account

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 Enter Graphical
verification code

Enter Security code

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4. Card Application, Binding & Activation
4.1. Apply Virtual Card

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 Click “APPLY” to confirm the
card application and wait for
approval. Virtual card will be
automatically bound to your
card package.

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 4.2. Card Binding - attached the card to your app

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 1. Enter Card Number
2. Enter CVN
3. Click “NEXT”
4. Wait for approval

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 Card binding notification

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 4.3. Activate Card

Back to main page and click

Card Package

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 Click to activate the card

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 Enter Original PIN: 111111
Enter new PIN (ATM withdraw)
then click “DONE”

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 4.4. Check Card Details after Activation

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 4.5. Card Service

Please select
“Service”

Select Change
Card PIN

Select Reset
Card PIN

Select Self-Lock
Card

Select Write off

the Card

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 4.5.1. Change Card PIN

Enter existing PIN, new PIN

and confirm new PIN, then
click “CONFIRM”

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 4.5.2. Reset Card PIN

Click “NEXT” and scan face

for verification.

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 Enter New PIN and
Confirm New PIN then
click “CONFIRM”

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 4.5.3. Self-Lock & Unlock Card

Enter the reason for card

locking then click “NEXT”

Please be noted: After entering the

card locking reason and password,
the card will be locked and unusable.
You can unlock the card yourself or
contact customer service for
assistance.

Enter security password

then click “CONFIRM”

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 Select Unlock Card

Enter security password

then click “DONE”

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 4.5.4. Write off the Card

Enter the reason for card

cancellation then click
“NEXT”

Please be noted: After entering the

cancellation reason and password,
the card will be cancelled and
cannot be used again

Enter security password

then click “CONFIRM”

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5. Top Up - Transfer Funds to Card

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 Select the Top Up Currency

Enter Top Up Amount

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 Select the currency to pay in,
the payment amount will be
automatically calculated

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 5.1. UnionPay International Express

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 Press “Next” if Card
Number is correct

Please enter the correct Card

Number

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 Continue payment with
browser

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 1. Enter mobile number
2. Get SMS code
3. Enter SMS code
4. Click Accept Agreement
5. Click “Confirm payment”

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 5.2. Credit Card
Maximum top-up amount is USD6,000

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 Enter the Credit Card details
and click “Pay”

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 5.3. Taiwan ATM
Minimum top-up amount is USD400 and Maximum amount is USD2,000

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 Pay attention to the
“Payment deadline”

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 5.4. Taiwan QR
Maximum top-up amount is USD700

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 Enter your cell phone number

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 Pay attention to the
“Payment deadline”

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6. Fund Transfer & Exchange
6.1. Intra-Transfer - Transfer Funds between Account and Card

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 1

1. Select Currency
2. Select Receiving Account
3. Enter Transfer Amount
4. Select Payment Method

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 6.2. Send - Transfer Funds to third-party’s Card or Account

IOS version main page

Android version page

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 Transfer to Account or Card
* Recent transfer list shown
below

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 6.2.1. Transfer to CARD

Enter Cardholder Name and

Card Number

Select Currency and

enter Transfer Amount,
then click “CONFIRM”

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 Select payment method and
enter security password

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 6.2.2. Transfer to ACCOUNT

System will import user

details after enter mobile
number or registered email,
select currency and amount

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 Select payment method and
enter security password

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 6.3. Exchange - Change One Currency to Another

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 Check exchange history

1. Select exchange currency

2. Enter exchange amount
3. Select payment account
4. Click “EXCHANGE”

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 Confirm the details and enter
security password

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7. UnionPay Payment Code and UnionPay Mobile Payment
7.1. Enable UnionPay Mobile Payment

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Select the bank card and click the enable now button to activate UnionPay mobile payment

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Enter the verification code, and then click Enable Mobile Pay button.

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 7.2. UnionPay Payment Code

Go to the main page, click the QR Pay, and then select the regional payment

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 7.3. Activate Android NFC Function

Select UnionPay mobile and click Activate NFC

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Just click the button to use NFC function

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