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Odoo Demo Techniques
Metodología de demostraciones ERP Odoo
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Odoo Demo Techniques
Metodología de demostraciones ERP Odoo
Uploaded by
Jaime Roiges
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How to do a great demo ? Demonstration of Odoo showtime and WOW effect What makes a good demo ? WOW effect Story telling Flow of the customer covered Pain points covered Value proposition vs cost of Odoo (pricing)Before Flow & Requirements Before the demo Install Odoo locally with demo data Only install modules the customer needs Set the company logo Create / rename a few products & customers to fit the customer's business e Know who you are talking to — this will define your presentation and value proposition Salespeople should do the demo themselves, without consultants Qualified sales will improve the customer experience, and lower your Customer Acquisition Costs » Train your sales team to do demos. The Old Fashion era of salespeople with no other value than slides, relationships, restaurants and negotiations is over.Present the flow of your demo Explain the flow you are going to show and pain points you are going to solve Make sure you understood correctly the requirements of the customers “From my understanding you have inventory issues, you do sometimes sell your products online even though they are not available in your warehouse problem, Today, | am going to show you how, with (doo, you can have a clear view on the quantity of product you have in hand in your stock”During WOW effect WOW effect The first mission fo your demo is to impress your customer Blow your customer mind with visual and usability features in min with blocks Show that Odoo: High Integration / Easy to use / Flexible / User friendly Start your demo Present the flow of your demo: Make sure you understood correctly the requirements of the customers Explain the flow you are going to show and pain points you are going to solveTell a story Use real case scenario : Make the customer feel that Odoo is the next solution for the management of his company by using his customer products / company logo etc Take concrete situations and challenges the customer is facing everyday “will show you how to create and send an offer to your customer following a request you received from you website” Show business flow not feature It's all about the business flow, not a series of forms/transitions. Explain the operation you do (e.g. | fill in a quotation that | will convert to a sale order). Don't explain the fields of a form. (Avoid this: in the customer field, | set XYZ). Future customers do not want to see how to software works (“you click on that button”, “ you press save"). They want to see what operations they will be able to do using the software.The promote tool allows you to define keywords for this page, set the title and a description to appear in search engines. By pressing tab, you can move to the next cell and quickly fil in the whole timesheet grid Check this box if you want to propose accessories when a visitor adds products to the cart. On each product, you can configure what are the related accessories Use the promote tool to target keywords people search on Google. That can easily give you 25% extra visitors, which means more revenues. Its blazing fast to fill in your timesheet for the week. Your employees will lke it. It helps save time to record data; and time is money. Use the up-selling feature to easily grow your eCommerce revenues. Extra accessories related to the product are proposed when adding to the cart; “do you want the batteries with your toy?”During the demo Odoo “Must show” During Odoo Demo Does and Don'tsPresentation skills Body language and Communication Dynamic tone of voice Dortt switch from apps to apps too fast Right vocabulary (dor't use cheap but communicate value vs pricing) Rhythm: fast is better than slow but do not lose your customers Start slowly, when you introduce the usability. The customer should fee! how easy itis. ‘Accelerate the rhythm when you start the business flows. Do not click everywhere # Do not move your mouse too fast Key words: easily Instantly, clear overview, what Is great with Odoo, seamlessly, your employees wil like it it saves time,, Questions Management Manage your customer's expectations Show the structure ofthe demo at the beginning -+ the Accountant will nt ask question about ‘accounting apps when you are showing the sales app because he knows the accounting app demo comes after Do not let the customer Interrupt your deme flow Ask them to keep thelr questions for the end of the demo or when you finished presenting the relevant app I something goes wrong -+ MOVE forward , Dorit spend 10 minutes trying to solve the issueDemonstration: mistakes to avoid Go too fast in the product without a proper introduction, ‘© Present alist of apps and not an integrated business flow Click onfexplain every button Show things that is nat part of customer's need Monologue demo Say"Yes" to something you don't know Let the customer lead the demo Immediately go to complex features and forget the basic one Too long demo (max 30- 40 minutes) Conclusion of the demo Explain again what you have done # In2minwe succeeded to create a website, get an order from a customer, deliver the product and send a manufacturing order to my production team, Ask them are there any remaining questions ? © Make sure everything is clear and their expectations are covered Ask them if you solved their pain points ? © Make sure everything is clear and their expectations are coveredAfter the demo Next actions & Pricing After the demo Explain the pricing (cfr closing presentation). If there’s a blocking point: make sure you find a way to deal with it. Define clear next action:Follow up on offer / Signature of the contracts
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