Work Schedule
Work Schedule
You define availability details for a period of time using work schedule types. You can create
three types of work schedules using the Manage Work Schedules task in the Setup and
Maintenance work area.
Time
Duration
Elapsed
A time-based work schedule has a fixed work day pattern. For example, you define an eight-hour
schedule, five days a week. You can create a time-based work schedule that starts at 8:00 a.m.
and ends at 5:00 p.m. A worker assigned to a time based work schedule is considered to be
available for a fixed number of hours each day.
A duration work schedule considers only the duration of working hours but doesn't specify any
definite time period. For example, you can create a work schedule with duration of 8 hours
without specifying the start time and end time of the duration. In this work schedule, a worker is
considered to be available for eight hours each day.
In an elapsed work schedule, workers don't have a fixed start or end time. For example, some
workers may start work at 9.00 a.m., and some at 11.00 a.m. A worker assigned to an elapsed
work schedule is considered to be available for a numbers of hours in a day.
This example demonstrates how to create and assign a work schedule, incorporating shifts,
patterns, and calendar events. The work schedule is for a support department in India, working in
two shifts, and eligible for all public holidays.
Create calendar events within the Public Holiday category. Create two shifts (day and night),
then create a weekly work pattern that uses these shifts. Create a work schedule using this work
pattern, and select the Public Holiday calendar event category as an exception. Then assign this
work schedule to the support department. Assign the same schedule to Vijay Singh and add the
training course as an exception and indicate that the worker is unavailable during the course.
Prerequisites
1. On the Manage Trees page, ensure that the geographic hierarchy that you created for your
enterprise contains a country node for India.
2. Create an eligibility profile Support_Workers for all workers in your Support department.
Field Value
Name Enter the name of the public holiday.
Category Public Holiday
Start Date Enter the date when the public holiday starts.
End Date Enter the date when the public holiday ends.
Short Code Enter a code to identify the public holiday.
Hierarchy Type Geographic
Hierarchy Select the geographic hierarchy that you created for your enterprise.
3. In the Coverage region that displays the geographic hierarchy you selected, select the
India node, and click Include.
4. Click Submit.
5. If you want to add another calendar event, repeat steps 2 through 5.
Creating Shifts
1. On the Manage Work Shifts page, click Create Time Shift from the Actions menu.
2. In the Create Time Shift window, complete the fields for each shift, as shown in this
table:
1. On the Manage Work Workday Patterns page, click Create Time Workday Pattern from
the Actions menu.
2. In the Create Workday Pattern window, complete the fields, as shown in this table:
Field Value
Name Weekly Work Pattern
Length in Days 7
3. In the Workday Pattern Details region, click Add Row from the Actions menu.
4. In the Workday Pattern Details table, complete the fields, as shown in this table:
Field Value
Name Work Schedule for Support
Category Work
Type Time
Effective From Date 01 January, 2011
Effective To Date 31 December, 2011
Pattern Weekly Work Pattern
Exceptions Public Holiday event category
Eligibility Profile Support_Workers
4. Click Submit.
Field Value
Resource Type Department
Name Support department
Start Date 01 January, 2011
End Date 31 December, 2011
Starting Shift Day Shift
Primary Yes
6. Click Submit.
1. On the Person Search page, search for Vijay Singh, and select that record.
2. From the Actions menu, click Manage Work Schedule Assignment.
3. On the Manage Work Schedules page, click the Add Row icon on the tool bar.
4. Complete the fields in the Schedules region, as shown in this table:
Field Value
Name Select Work Schedule for Support.
In this example, when you search for the schedule in the Search and Select
window, select the Filter Using Eligibility check box to display all work
schedules created for the Support department.
Start Date 01 January, 2011
End Date 31 December, 2011
Starting Day Shift
Shift
Primary Yes
5. In the Exceptions region, click the Add Row icon on the tool bar.
6. Complete the fields, as shown in this table:
Field Value
Type Resource Exception
Name Click Create in the choice list to create a resource exception called
Advanced Communication Skills that starts on 8 February, 2011 and ends
on the same day.
Availability Off Period
7. Click Submit.