1.

Par
ti
cipat
einOHSpr
ocess.
1.WorkSafely
 Foll
owest abl ishedsaf etypr ocedur es
 Carryoutpr e- startsyst emsandequi pmentchecks
2.ImplementWor kpl aceSaf etyRequi rement s
I denti
fydesignat edper sonsf orr epor tingqueries
I denti
fy,
repor tandr ecor dexi sti
ngandpot ent
ialhazar
ds
I denti
fyandi mpl ementwor kplacepr ocedur es
 Reportemer gencyi nci dent sandi njuries
3.Part
ici
pateinOHSConsul tat i
vePr ocesses
 Contri
butet owor kplacemeet ingsandi nspecti
ons
 RaiseOHSi ssueswi thdesi gnatedper sons
 Takeact i
onst oel imi nat ewor kplacehazar dsort oreducer
isks
4.Fol
lowSaf et
yPr ocedur es
I denti
fyandr epor temer gencyi ncident s
 Foll
owor gani zat i
onalpr ocedur esf orrespondingemergencyinci
dent
s
Saf
etyprocedur
es  compl eti
ngr equi r
eddocument ation
mayincl
ude:  local,stat eandf ederallegi slati
on
 Mat erialsSaf etyDat aSheet s( MSDSs)
 NationalHeal thandMedi calResear chCounci lguideli
nes
 foll
owi ngOH&Sgui deli
nesr elevantt oworkplace
 mai ntenanceanduseofcl eaningappar atusinawor kenvi
ronment,such
as;
 usingandst or ingtoxicandhazar dousmat er
ial
scor r
ectl
y
 keepi ngwor kpl acecleanandt i
dy
 offi
cepr acticemanual
 displayingheal thandsaf etybr ochur es,magazinesandot hermateri
al
 under goi ngoper atortrainingwhenusi ngnewequi pmentorprocesses
 speci algui del i
nesi namedi calset t
ing
Designat
ed  designat edheal t
handsaf etyof f
icers
per
sons may  healthandsaf etyrepresent at i
ves
i
nclude:  super visor s
 manager s
 team l eader s
 otherper sonsaut horisedornomi natedbyt heenterpri
seorindust
ry
Hazards may pot
enti
alhar mi nt ermsofhumani njuryori llheal
th
i
nclude anyt
hing damagetopr oper ty
whichisasource damagetot heenvi ronment
of
: pot
enti
alhar mi nt ermsofhumani njuryori llheal
thincluding:
 t oxi
corhazar dousmat erials
 hazar douswor kpr ocesses
 unsaf ewor kpr actices
 hazar dousequi pment
 unst abl eper sonnel
 potent
ialhar mi namedi calsetti
ng:
 bl ood
 br eakage/spi ll
age
 dr ughol d-ups
 needl est i
cks
 medi calemer genci es(eg.Fall
s,bleeding,seizures,faint
ing,col
lapses,
panicat tack, psychosi s)
 spr eadofi nfection
potent
ialsour cesofi nf ect i
on:
 br eakages
 cont ami natedwast e
 pat ientswi thcol ds, fl
uandotherinf
ecti
ousdi seases
 shar ps( e.
g.needl es,scal
pelbl
ades)
 spi l
lage
 useddr essings, bandagesandequi pment
 unst eri
li
zed/ poor lysteri
li
zedequi
pmentandwor ksurfaces
 unwashedhands
Ri
ski
s: thechanceofsomet hingoccur ri
ngthatwil
lresulti
ninjuryordamage
Emer
gency  accidents
i
nci
dent
s may  emer gencysit
uati
ons
i
ncl
ude:  fi
re andfl
o od
 suddeni l
lnessandinci
dent
s
 externalt
hreats

2.UseBusi nessEqui pmentandResour ces.
1.Sel
ectEqui pmentorResour ces
I dentiyandaccessbusi
f nessequi pmentorr esourcesr equiredtocomplete
task
 Estimat equant it
iesandr esour cescor r
ectl
y
 Checkequi pmentf orser
vi ceabil
it
yaccor di
ngt oequipmenti nst r
uct
ions
2.OperateEqui pment
 Oper ateequi pmentaccor dingtomanuf act
urer '
sspecifi
cat i
ons
I dentif
yequi pmentf ault
saccur at
elyandr epai raccordingt omanuf act
urer
's
specifications
 Repor trepai rsout sideareaofownr esponsi
bi l
it oappr
yt opriateper
sons
3.Maintai
nEqui pmentorResour ces
 Mai ntainequi pmentorr esour cest osupportcompl etionoft asks
 Under take mai ntenance t o ensur e equi pment meet s manuf act
urer
's
specifications
 Mai ntainrecor dsconcer ningequi pmentorr esources
Business answeri
ngmachi
ne binder
equipment may faxmachine phot ocopi
er
i
nclude: pri
nter t
elephone
Resources may equipment f
aci
li
ti
es
i
nclude: humanr esour
ces OHSr esour
ces
stockandsuppli
es
Equipment  manuf acturersgui deli
nes
i
nstructons may  OHSgui
i deli
nesandpr ocedures
i
nclude:  procedur esmanual
 trai
ni ngnot es
Appropri
ate  colleagues
persons may  externalor gani sati
ons
i
nclude:  l
in ema na geme n torsupervi
sor
Maintenancemay  addi ngt oner
i
nclude:  cleani ngequi pmentr egularl
y
 clearingpaperj ams
 organi singser vicecalls
 replaci ngpaper
Records may  equipmentservi
cecal
lfor
ms
i
nclude:  purchaseorders
 servi
cerepairf
orms
 war r
anti
es

3.Wor kEffectivel yinaBusi nessEnvironment .

1.WorkWi t
hi nOr gani zationalRequi rement s
I dent i
fy&r eador ganization’ sr equirement s&r esponsibil
iti
es
 Under standempl oyee&empl oyerr i
ght s&responsi bil
it
ies
 Compl ywi t
hr el
evantdut yofcar e,l egalresponsi bi
li
ties&organi
zati
onal
goal s
I dent i
fyr oles&r esponsibi l
itiesofcol l
eagues&i mmedi atesupervi
sors
I dent i
fy,r ecogni se & f ollow behavi ourt hatcont ri
but es t
o safe work
envi r
onment
2.Worki naTeam
 Di splaycour teousandhel pfulmanner satalltimes
 Compl eteal locat edtasksasr equi r
ed
 Seekassi stancewhendi ffi
cul tiesar i
se
 Askquest ionst ocl ari
fyinst ruct i
onsorr esponsibil
it
ies
I dent i
fyanddi splayanon- discr i
mi natoryatti
tude
3.DevelopEf fect i
veWor kHabits
I dent i
fywor kandper sonalpr iorit
ies
 Appl yt imemanagementst rategies
 Obser veappr opriatedressandbehavi ourasr equir
edbyt heworkpl
ace
Organisati
on's  accessandequi typr i
nciplesandpr act
ice
requi
rement s  anti-di scriminationandr el
atedpoli
cy
mayincl ude:  businessandper formancepl ans
 ethicalst andar ds
 goal s, objecti
ves, plans,systemsandpr ocesses
 l
egalandor ganisationpol i
cies,gui
deli
nesandr equi
rements
 OHSpol i
cies,procedur esandpr ograms
 qual i
t yandcont inuousi mprovementpr ocessesandstandards
Appropr
iat
e  coll
eagues
per
sons may  exter nalor ganisations
i
nclude:  l
inemanagement
 super visor
 thosewhohavet heaut horit
yt oadj
ustplans

Employee r ight
s  at tendance
and  conf ident iali
tyandpr ivacyofent er
pr i
se,cli
entandcolleagueinf
or mat
ion
responsi
bil
it
ies  knowi ngt hetermsandcondi ti
onsofownempl oyment
mayi ncl
ude:  obeyi ngl awfulorder s
 pr otectionf rom discrimi nationandsexualhar assment
 punct uality
 r i
ghtt ouni onrepresent ation
 saf etyandcar ewithr espectt oOHS
Employer r ight
s responsibili
tyofpr ovidingasaf eenvir
onmentf reefrom di
scr i
minat
ionand
and sexualhar assment( r
ef ertor elevantstate/t
erri
tor
yand
responsi
bil
it
ies commonweal thanti
-discr i
mi nat i
onlegislat
ion)
mayi ncl
ude: ri
ghttodi smi ssempl oyeesi fempl oyees
arenegl igent,carelessorcauseanacci dent
commi tacr i
minalof f
ence
commi tact sofdisloyaltysuchasr eveali
ngconfidenti
alinfor
mation

Organi sati
onal organi sationalval uesandbehavi ours
goals and wo rk pro cedu r
e sa ndq ual
ityas surancemanual s
objectives may an dma yb es t
a tedo r i
mp l
iedb yt hew aytheo rgani
sati
onconduct
sit
sbusi
ness
i
nclude: i
ncl uding:
busi nesspl anning
financi alper f
or mance
flexibilit
y,responsi veness
inter personalcommuni cation
mar ket i
ngandcust omerser vice
or gani zati
onalval uesandbehavi ors
peopl emanagement
wor kpr ocedur esand/ orprocedur esmanual s
Behavi our t hat discussi ngandnegot iati
ngpr oblemsandt askswi thothert
eam member
s
contributes toa ident ifyingandr epor t
inganyr isksorhazards
safe work l
isteningt othei deasandopi nionsofot her
sint heteam
environmentmay sh ar
in gk n owledg e ands ki
ll
s
i
nclude: solvingpr oblemsasat eam
usingbusi nessequi pmentaccor dingtoguidel
ines
 Wor k and wor k/
li
febalanceandothercommi
tment
s,i
ncl
udi
ng:
personal school/homework
pri
orit
ies may home/ famil
y/par
ti
es/f
ri
ends
i
nclude: otherjobs
cultur
e
disabil
it
y

4.Pl anSki l
lsDevel opment .
1.SeekAdvi ceonFut ureCar eerDi recti
ons
I dentifypossi blecar eerdi rectionsi nindust r
y
I dentifyandpr iori
ti
zeper sonalwor kgoals
 Di scussf uturecar eerdi r
ect ionswi thappr opriatepeople&ident
if
yaddit
ional
skill
sr equirement s
I dentifyaddi ti
onalski llsr equi redanddet ermi nemet hod/stoacquir
et hese
skill
s
2.ConductSel f-AssessmentofSki lls
I dentifywor k,lifeandst udyexper iencesr elatingtobusiness
 Assess cur r
entski ll
s,knowl edge and at ti
tudes againsta checkli
stof
relevantcompet encies
 Di scussr esultsofsel f-assessmentwi t
ht rainers
I dentifyfurtherski l
lsdevel opmentneeds
3.PreparePor tf
olioofEvi dence
I dentifyanddi scussr equi redt ypesofevi dence
 Under standt hepur poseofevi dence
 Col l
ectexampl esofevi dencef orpor tf
oli
o
 Compl eteappl icatonandper
i sonalr esume
Appropri
ate Assessor
sorcoll
eagues
people may Mentorsandsuper
visor
s
i
nclude tr
ainer
s

Method/ s to att
endanceatworkshopordemonst
rat
ion
acquire for
malcoursepart
ici
pati
on
addit
ional ski
ll
s on-the-
jobcoachi
ngormentori
ng
mayinclude: workexperi
ence
Experiences familyresponsibil
it
ies
rel
ating to studyincludi
ngf ormalorinfor
mallear
ning
business may volunteerorrecreati
onalexperi
ence
i
nclude: wor kexperi
ence
Checkli
st may personalski
ll
sandat
tri
but
es
i
nclude: practi
calski
ll
s
str
engthsandweaknesses
Rel
evant academi cresults
competencies inter personalski ll
s
mayinclude: organi sat i
onski l
ls
per sonalat tri
butes
per sonalski ll
se.g.demonst rat edl eader shi p,t
eam work
pract i
calski ll
sdirect l
yr elatedt oawor kplace
Types of academi cresultsincludi ngi nf ormalst udies
evi
dence may per sonali nterest
sandexper iences
i
nclude: previ ousempl oyment
recr eat i
onalexper iences
volunt eerwor k
wor kexper i
ence
Purpose of assessmentofcur rentcompet enci es
evi
dence may bui ldi ngapi ctureofper sonalat tr
ibut es
i
nclude: d ocu me ntationo fc omp e t
e nc i
e s relev antt otheworkpl
ace
ident ifi
cat i
onofar easf orf urtherski lldevel opment
ident ifi
cat i
onofst r engthsandweaknesses
Personalresume cont actdet ail
s
mayi ncl
ude: educat i
onandext ra- curricularact ivities
pastempl oymentand/ orvol unt eerwor k
per sonalat tri
butes, skill
s, st
r engt hs
prof essi onaldevel opmenti .
e.f ormalori nformalcour
sesunder
taken
wor kexper i
ence
wor kr elatedorper sonalr efer ences
 5.Par ti
cipateinEnvi ronment all
ySust ainableWor kPr acti
ces.
Todemonst rate/ descr ibehowt o………………………
1.Identif
yCur rentResour ceUse
I denti
fywor kplaceenvi ronment alandr esourceef fici
encyi ssues
I denti
fyresour cesusedi nownwor krole
 measur eanddocumentcur rentr esourceusageusi ngappr opri
atetechniques
I denti
fyandr epor tenvironment alhazar dst oappr opriatepersonnel
2.Compl ywi t
hEnvi ronment alRegul ations
 Foll
owwor kplacepr ocedurestoensur ecompl iance
 Reportbr eachesorpot enti
albr eachest oappr opriateper sonnel
3.SeekOppor t
uni tiest oI mproveResour ceEf fici
ency
 Folowor
l gani zationalplanst oi mproveenvi ronment alpracti
cesandr esourceef
fi
ciency
 Wor kaspar tofat eam toidentifypossi bleareasf orimpr ovements
 Makesuggest ionsf orimpr ovement st owor kplacepr actices
Environment al maxi misingoppor tuni t i
est oi mpr ovebusi nessenvi ronment alperformance
and r
esource mini misingenvi ronment alr i
sks
effi
ciency i ssues promot ingmor eef ficientpr oduct i
onandconsumpt i
onofnat uralresour ces,for
mayi nclude: examp lemi n imis in gw a steb yp a r
tici
p ati
ngi no rus i
ngaw astema n ageme nt
system
using r esour ces ef ficiently such as mat erialusage,ener gy usage ( seeki
ng
alt
ernat ivesour cesofener gyorener gyconser vati
on)oref fi
cientwat erusage
Appropr i
ate exami ninganddocument ingr esour cesinwor kar ea
techni ques may exami ningi nvoi cesf rom suppl iers
i
nclude: exami ningr elevanti nf ormat ionanddat a
measur i
ngr esour ceusageunderdi ff
erentcondi ti
ons
repor t
sf r
om ot herpar ti
esi nvol vedint hepr ocessofi dentifyi
ngandi mplement i
ng
i
mpr ovement s
Compl iance may meet ing r elevantl aws,by- laws and r egulations orbestpr acti
ce to suppor t
i
nclude: comp l
ia nc ei ne n v ir
o nme ntalp er
forma nc ea nds ustai
n abil
it
ya te achlevela s
required( suchasEnvi r onment alProtectionorBi odiversit
yConser vationAct):
 i nter national&commonweal th
 st at e/ter ri
tory&l ocalgover nment
 i ndust ry&or gani zat i
on
Organi sational document edpol iciesandpr ocedur es
plans may wor kpl anst omi nimi sewast eort oi ncreaseef f
ici
encyofr esourcessuchasa
i
nclude: green offi
c e pr o gram,s up pl
y chain p rogram forp ur
ch asi
ng sust ainable
product soranenvi r
onment almanagementf r
amewor k
Suggesti
onsmay impr oveener gyef f
ici
ency
i
ncludeideast
hat i
n crease useof r
ene wable,r
ecycl
abl
e,r
eusableandrecoverabl
eresour
ces
hel
pt o: maximi seoppor tunit
iessuchasuseofsol arpowerorot heral
ter
nati
vefor
msof
ener gy,whereappr opri
ate
preventandmi ni
mi serisks
reduceemi ssionsofgr eenhousegases
reduceuseofnon- renewableresour
ces

6.Organize&Compl
eteDai
lyWor
kAct
ivi
ti
es.
Todemonstr
ate/descri
behowt o………………………
1.Or
ganizeWorkSchedule
 Negot
iat
e&agr eeuponwor kgoal
s&pl
ans

Page7of7
  Understandt her /shi pb/nindi vidualandor ganizati
onalworkgoals
 Plan&pr iorit
izewor kloadwi t
hi nallocatedt imeframes
2.CompleteWor kTasks
 Compl etetaskswi thindesignedt imelines&accor dingtorequir
ements
 Seekassi stancef rom colleagueswhendi f
ficult
iesar i
se
I denti
fyfactorsaf f
ect ingwor kr equirement s&t akeappr opri
ateact
ion
 Usebusi nesst echnol ogyef fi
cient l
y&ef fectivel
yt ocompletetasks
 Communi catepr ogr essoftaskst osuper visorsorcol l
eagues
3.Revi
ewWor kPer formance
 Seekfeedbackonwor kperformancef rom super visorsorcoll
eagues
 Moni t
or&adj ustwor kaccordi ngt ofeedback
I denti
fy&pl anoppor t
uniti
esf ori mprovement
Appropr
iat
e col
leagues
per
sons may otherst
affmembers
i
nclude: supervi
sors,
mentor
sort
rai
ner
s

Organisati
onal accessandequi typr i
nci
plesandpr act
ice
requi
rement s anti
-discriminationandr el
atedpoli
cy
mayincl ude: businessandper formancepl ans
ethi
calstandar ds
goals,objecti
ves, pl
ans,systemsandpr ocesses
l
egalandor ganisationpoli
cies,gui
deli
nesandr equi
rements
OHSpol i
cies,proceduresandpr ograms
quali
tyandcont inuousimprovementpr ocessesandstandards
Col
leagues may coach/ment or
i
ncl
ude: othermember soft heorganisati
on
peers/wor kcoll
eagues/ t
eam
supervisorormanager
Factors af
fect
ingchangest opr ocedur esornewpr ocedures
work compet ingwor kdemands
requir
ements envir
onment alfactorssuchast ime, weather
mayi ncl
ude: otherwor kdemands
resourceissues
technology/equi pmentbr eakdowns
Business comput erappl i
cations comput ers
technology may elect
ronicdiaries facsi mil
emachi nes
i
nclude: photocopiers pri
nt ersandscanner s
Feedback on formal/i
nformalper f
ormanceappr aisal
s
perf mancemay obt
or aini
ngf eedbackf rom clients
i
nclude: obtaini
ngf eedbackf rom super visorsandcol l
eagues
personal,ref
lectivebehavi ourstrategies
routi
neor ganisat i
onalmet hodsf ormoni t
ori
ngservi
cedel
iver
y
St
andar ds may Et hiopianSt andar ds
i
nclude: l
egalandor gani sationpolici
es, guidelinesandr equirements
l
egislation
organisat i
onalpol ici
esandpr ocedur es
specifi
edwor kst andards
standar dssetbywor kgroup
Oppor t
uniti
es f
or coaching, ment oringand/ orsuper vision
i
mpr ovement i
n ternal/ext
e r
nal trai
ningp rovisi
on
mayi nclude: personalst udy
recogni t
ionofcur r
entcompet ence( RCC) /ski
ll
sr ecognit
ion/
ini
ti
alassessment
wor kpl
aceski ll
sassessment
Page8of8
 
7.Recei ve&Respondt oWor kplaceCommuni cation.
Todemonst rate/ describehowt o………………………
1.Fol
lowRout i
neSpokenMessages
 Gat heri nf or mati
onbyl ist
eningatt
enti
velyandcor rect
lyinterpret
ingorunder
standi
ng
informat ion
 Proper lyr ecor dinst r
uctions/i
nfor
mation
I mmedi at elyactuponi nst r
ucti
onsaccordingtoinformati
onr eceived
 Seekcl arificati
onf rom wor kpl
acesupervisorwheni nstr
ucti
on/ i
nformati
oni
snotclear
2.Perf
orm Wor kpl aceDut iesFol l
owingWrit
tenNot i
ces
 Cor rectlyr ead&i nterpretwrit
tennot
ices&i nstructi
ons
 Followr out inewr it
teninst r
ucti
on
Givef eedbackt osuper visor
Writ
ten notices Handwrit
tenandpri
ntedmat
eri
al I
nter
nalmemos
and inst
ruct
ions
ref
ersto: Ext
ernalcommunicat
ions El
ect
roni
cmai
l

Br
ief
ingnot
es Gener
alcor
respondence

Mar
ket
ingmat
eri
als Jour
nalar
ti
cles

Organi
zati
onal Informati
ondocumentat
ionprocedur
es
Guidel
ines may Companypolici
esandpr ocedur
es
i
nclude:
Organi
zati
onmanuals

Ser
vicemanual

8.Wor kWi thOthers.

Todemonstr
ate/ descr ibehowt o………………………
1.Devel
opEffect iveWor kpl aceR/ Ship
 Makesur edut i
esandr esponsi bi
li
ti
esar edonei napositi
vemanner
 Seekassi st ancef rom wor kgroupwhendi f
fi
cult
iesari
se
 Accept,acknowl edge&actuponf eedbackprovidedbyot her
s
 Respectandacknowl edgeddi f
fer
encesi npersonalvaluesandbel
ief
s
2.Contr
ibut
et oWor kGr oupAct ivi
ties
 Provi
desuppor ttot eam member stoensuregoal saremet
 Makeconst ructi
vecont ri
but i
onst owor kgr
oupgoal s
 Shareinfor mat i
onr elevantt oworkwi thteam member s
Duties and  Jobdescr iptionandempl oymentar r
angements
responsibi
li
ti
es  Organization’spolicyrelevanttoworkrole
 Organizationalstructures
 Supervisionandaccount abi
li
tyrequi
rementsi
ncludi
ngOHS
 Codeofconduct
Wor kgroup  Supervisorormanager
 Peers/wor kcolleagues
 Othermember softheor ganizati
on
Feedback on  Formal/Informalper for
manceappr ai
sal
perfor
mance  Obtaini
ngf eedbackfrom super vi
sorsandcoll
eaguesandcl
ient
s

Page9of9
  Personal ,reflectivebehavi orstrat
egies
 Routineor gani zationalmet hodsformoni tori
ngservicedeli
very
Providi
ngsuppor
t Explaining/ cl
ar if
yi ng Hel pingcolleagues
toteam members  Providingencour agement Provi
dingfeedbackt oanot
hert
eam
member
 Under takingext rat asksi fnecessary
Organizat
ional  Goals, objectives, plans,system andpr ocesses
requi
rements  Legalandor gani zat i
onpol icy/gui
delines
 OHSpol icies, procedur esandpr ograms
 Ethi
calst andar ds
 Defi
nedr esour cespar amet ers
 Qualityandcont inuousi mpr ovementpr ocessesandst andards

9. Demonst rateWor kVal ues.
Todemonst rate/ descr ibehowt o………………………
1.Defi
net hePur poseofWor k
I dentifythepur posef orwor king
 Ensur eper sonalmi ssioni sinhar monywi thcompany’ svalues
2.ApplyWor kVal ues/ Ethics
 Classi f
y&r eaffi
r m wor kvalues/ ethics/ concept s
 Under takewor kpr acticesaccor dingt oi ndust r
yet hicalstandards,organi zationalpol
icy
 Conductper sonalbehavi orandr elationshi pswi t
hco- workersand/ orclient saccordingto
ethicalstandar ds, policyandgui del i
nes.
 Usecompanyr esour cesaccor dingt oet hicalstandar d,polici
esandgui delines.
3.Dealwi t
hEt hicalPr obl ems
 Assessandappl ycompanyet hicalst andar dsont hepr eventi
onandr epor t
ingofunet hi
cal
conduct
 Repor t&r esol vewor ki ncident s/situations
 User eferralofet hicalpr oblemsasl earningoppor t
uniti
es.
4.MaintainIntegr it
yofConducti ntheWor kplace
 Consi stentlydemonst rateper sonalwor kpr acticesandval ueswi t
haccept abl
eet hi
cal
conduct
 Pr dei
ovi nst r
uct ionst oco- wor kersbasedonet hical,l
awf ulandreasonabl edi r
ecti
ves.
 Shar eCo.val ues/ pract i
ceswi thco- wor ker susingappr opri
atebehavi orandl anguage.
Work Mayincludebutar enotli
mitedto:
val
ues/et
hics/ Commi t
ment /Dedicat
ion Senseofur gency
concept
s Senseofpur pose Lovef orwor k
Highmot i
vat i
on Or derliness
Reli
abili
tyandDependabi l
ity Compet ence
Goal-oriented Senseofr esponsi bil
it
y
Beingknowl edgeable Loyal tytowor k/company
Sensiti
vitytoot hers Compassi on/ Caringatt
it
ude
Balancingbet weenf amil
yandwor k Senseofnat ionali
sm
Wor
kpr
act
ices  Qual i
tyofwor k Punct ualit
y
 Ef fi
ciency Effectiveness
 Pr oduct i
vity Resour cefulness
 I nnovativeness/ Cr
eati
vit
y Costconsci ousness
 5S Attent iont odet ails

Page10of10
  Violent/i
ntensedisputeorargument Gambl ing
I
ncident
s/si
tuat
io  Useofpr ohibit
edsubst ances Pilf
erages
ns  Damaget oper sonorpropert
y Vandalism
 Falsif
icati
on Bribery
 SexualHar assment Blackmai l
Company  Consumabl emat er
ial
s Equipment
/Machi neries
resour
ces  Human Ti
me
 Fi
nanci alresources
I
nst
ruct
ions  Verbal Writ
ten

10.Appl yQual it
ySt andar ds.
Todemonst r
at e/ descr ibehowt o………………………
1.AssessOwnWor k
 Checkcompl etedwor kagai nstwor kplacest andar ds
 Under standhowwor kact i
viti
esandcompl et edwor krelatetothenextoperati
on
I denti
fy&i solat efaultypi ecesaccor dingt ocompanypol i
ciesandprocedures
 Recor d&r epor tfaultsandanyi dent i
fiedcauses
2.AssessQual i
tyofRecei vedAr t
icles
 Checkr eceivedmat erialsorf inalproductagai nstst andardsandspeci f
icat
ions
 Measur emat erialsorpr oduct susingt heappr opr i
atemeasur i
nginst
rument s
I denti
fycausesofanyi dentifi
edf aultsandt akecor r
ecti
veact i
ons
3.RecordInformat i
on
 Recor dbasi cinformat i
ononqual it
yper formance
 Mai nt
ai nr ecordsofwor kqual it
y
4.StudyCausesofQual i
tyDevi ati
ons
I nvestigate&r epor tcausesofdevi ationsf rom f inalproducts
 Recommendpr event iveact ionbasedonqual i
tyst andardsandi dent
ifi
edcauses
5.CompleteDocument ati
on
 Recor dinf ormat iononqual ityandot heri ndicat orsofpr oducti
onperformance
 Recor dal lproduct ionpr ocessesandout comes
Qual
it
ycheck  Vi
sualinspect
ion
 Physi
calmeasur ements
 Checkagainstdesign/
speci
fi
cat
ions
Qual
it
ystandar
ds  Mat erials
I ntermedi at
epr oduct
 Finalpr oduct
 Product ion/servi
cingprocesses
Qual
it
y  Chemi calcomposi ti
on str
ength
par
ameters  setti
ngt i
me Productvar
iati
on
 Mat erials Damageandi mperf
ect
ions
 Moi sturecont ent

11.DevelopUnder st
andingofEntrepreneurship.
Todemonstrate/describehowt o………………………
1.Descri
be&Expl ainthePr inci
ples,
Concept s&ScopeofEnt repreneurship
 Analyze&di scussthepr i
ncipl
es,concepts&t ermi
nologyofentrepreneur
shi
p
I denti
fythediff
erent/vari
ousformsofent erpr
isesi
nthecommuni ty
 Categorize&classif
yt heident
if
iedenterpri
ses
Page11of11
 I dent i
fy&i nt erprett het erms&el ement si ntheconceptofent er prising
 Expl ai
nf unct ionsofent repr eneur shi pi nbusi ness
2.Di
scussHowt oBecomeEnt repr eneur
 Di scuss&anal yzesel f- empl oymentasanal ternat iveopt i
onf ori ndependence
 Di scuss&expl ainadvant ages&di sadvant agesofsel f
-empl oyment
I dent i
fy&di scussent repr eneur ialchar act eristics
 Assesssel f-potent ialt odet er mi nei fqual ifi
edt obecomeent repr eneur
I dent i
fy&expl ainmaj orcompet enci esofsuccessf ulentrepr eneur ship
3.Di
scussHowt oOr gani zeanEnt er prise
 Di scusst hei mpor tance&r oleofbusi nessent repr eneur shipi nt hesoci ety
 Di scuss, clarif
y&under standf act saboutsmal l&medi um ent erpr i
ses
I dent i
fy&expl ainkeysuccessf act ori nset ti
ngupsmal l&medi um busi ness
I dent i
fy&assessbusi nessoppor tuni ties
 Gener atebusi nessi deasusi ngappr opr iatet ool s,techni ques&st eps
 Di scuss&under standpr ocedur esf ori dent if
yi ngsui tablemar ketf orbusi ness
I dent i
fy&di scussmaj orf act or stoconsi deri nsel ectingbusi nessl ocation
I dent i
fy&expl ainbasi ct ypesofbusi nessowner shi p
 Est i
mat eamountofmoneyneededt ost artanent er pri
se
I dent i
fyadvant ages&di sadvant agesofusi ngvar ioussour cesofcapi t
al
4.Di
scussHowt oOper ateanEnt er prise
I dent i
fy& under st andt hedi sadvant ages& advant agesoft hr eeal ternat i
vemeansof
becomi nganent repr eneur
 Di scuss&expl aint hepr ocessofhi r
ing&managi ngpeopl e
 Di scuss&under standt hei mpor tance&t echni quesofmanagi ngt ime
 Di scuss&expl aint het echni ques&pr ocedur esofmanagi ngsal es
I dent i
fy&di scussf act or st oconsi deri nsel ect ingsuppl i
ers
 Devel opawar enessofhownewt echnol ogiescanaf fectsmal l&medi um busi ness
I dent i
fy&expl ainchar act er i
st i
csofappr opr iat et echnol ogyf orusei nsmal l&medi um
busi ness
 Di scuss&under standdi ffer entt ypesofcostt hatoccuri nabusi ness
 Di scuss&under standf act or s&pr ocedur esi nknowi ngt hecostoft heent erpri
se
 Expl ai
n&under st andi mpor tanceoff i
nanci alr ecor dkeepi ng&pr epar i
ngsi mplefinanci
al
statement
 Di scusst heappl icat i
onofsel f-managementski lls&negot iationski ll
s
 Per for
mr iskassessment&managementofbusi nessent er pri
se
5.DevelopOne’ sOwnBusi nessPl an
 Di scuss&appl yt hepr ocessofpr epar ing/ wr iti
ngabusi nesspl an
 Appl yst andar dst ruct ur e&f or mati npr epar i
ngbusi nesspl an
I nterpret,assess&anal yzef indi ngsoft hebusi nesspl an
 Makecl ear&under st andt hef easibi l
ityoft hebusi nessi dea
I dent i
fy&under st andpr obl emst hatmayar i
sewhenst artingabusi ness
 Di scuss&under standt echni ques&pr ocedur esi nobt aining&sour cingi nformati
on

Page12of12
Cl
assi
fi
cat
ion  Privatevspubl ic Prof
itvsnon- pr
ofi
t
 FormalvsNon- f
ormal I
ndividualvsCommunity
 LocalvsFor eign Busi
nessvsSoci al
 Smal lvsLarge Manufacturi
ngvsServi
ce
 ConsumervsI ndustr
ial
Maj
orf
act
ors  Economi cs(localeconomy)
 Popul ati
on
 Compet i
ti
on
Thr
eeal
ter
nat
ive  Buyinganexi st i
ngbusiness
 Startinganewbusi ness
 Oper ati
ngaf ranchisi
ngbusiness

12. Appl y5SPr ocedur es.

Todemonst rate/ descr ibehowt o………………………
1.DevelopUnder standi ngofQual itySyst em
 Di scussqual i
tyassur ancepr ocedur esoft heor gani zation
 Under standt her /shi pofqual itysyst em &cont i
nuoussyst em inthewor kpl
ace
I dent i
fy&r elatet owor kplacer equi rement st hepur pose&el ementsofQAsyst em
 Expl ai
nt he5Ssyst em aspar toft hequal ityassur anceoft heorganizat
ion
2.SORTNeedI temsf rom Unneeded
I dent i
fyal litemsi nt hewor kar ea
 Di stingui shb/ nessent ial&non- essent i
ali t
ems
 Sor tit
emst oachi evedel iverabl es&val ueexpect edbycust omers
 Sor tit
emsf orr egul ator ypur pose
 Pl acenon- essent iali temsi nanappr opr i
at eplace
 Regul arlycheckt hatonl yessent ialitemsar eint hewor karea
 SETWor kplacei nOr der
I dent i
fythebestl ocat ionf oreachessent ialitem
 Pl aceeachessent ialitem i nit sassi gnedl ocat ion
 Af teruse, immedi at elyr eturneachessent ialitem t oitsassignedlocati
on
 Regul arlycheckeachessent iali t
em i sinitsassi gnedl ocati
on
 SHINEWor kAr ea
 Keept hewor kar eacl ean&t i
dyatal lti
mes
 Conductr egul arhousekeepi ngact iviti
esdur ingshi ft
 Ensur et hewor kar ei sneatatbot hbegi nni ng&endofshi f
t
 STANDARDI ZEAct i
vi t
ies
 Fol lowpr ocedur es
 Fol lowcheckl i
stsf oract i
vities
 Keept hewor kar eat ospeci f
iedst andar d
 SUSTAI N5SSyst em
 Cl eanupaf t
ercompl et ionofj ob&bef orecommenci ngnextj ob
I dent i
fysi tuat i
onswher ecompl i
ancet ost andar dsi sunl i
kely
I nspectwor kar ear egul arlyf orcompl i
ance
 Recommendi mpr ovement st ol i
ftt hel evelofcompl iance

Page13of13
Page14of14