I QModem Web User Manual
I QModem Web User Manual
User Guide
VT iDirect is a global leader in IP-based satellite communications providing technology and solutions that enable our
partners worldwide to optimize their networks, differentiate their services and profitably expand their businesses.
Our product portfolio, branded under the name iDirect, sets standards in performance and efficiency to deliver
voice, video and data connectivity anywhere in the world. VT iDirect is the world’s largest TDMA enterprise VSAT
manufacturer and is the leader in key industries including mobility, military/government and cellular backhaul.
VT iDirect
Company Web site: http://www.idirect.net ~ Main Phone: 703.648.8000
TAC Contact Information: Phone: 703.648.8151 ~ Email: [email protected] ~ Web site: http://tac.idirect.net
iDirect Government™, created in 2007, is a wholly owned subsidiary of iDirect and was formed to better serve the
U.S. government and defense communities.
iDirect Government™
Company Web site: http://www.idirectgov.com ~ Main Phone: 703.648.8118
TAC Contact Information: Phone: 703.648.8111 ~ Email: [email protected] ~ Web site: http://tac.idirectgov.com
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Revision History
Revision History
The following table shows all revisions for this document. To determine if this is the latest
revision, check the Technical Assistance Center (TAC) Web site. Refer to Getting Help on
page x for TAC access information.
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Contents
Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Manual Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Related Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Supported Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Terminal Web User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2.1 Terminal WUI Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.3 Terminal Web User Interface Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.4 Connecting to the Terminal WUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.4.1 Manually Configuring the Windows Host to Connect to the Satellite Router . . 3
1.5 Starting a Terminal WUI Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.5.1 Simulated LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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Contents
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Contents
Figures
Tables
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Tables
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About
Intended Audience
The Terminal WUI User Guide is for iDirect network operators or installers to connect directly
to an iQ Desktop satellite router. This may include installers responsible for Terminal
commissioning, network operators connecting remotely, or on-site personnel working with
iDirect to troubleshoot network problems.
Manual Contents
In addition to the information in this chapter, this manual also includes the following:
• Chapter 1, Introduction on page 1, provides information about what the terminal WUI is,
the supported routers, the login details, and the LED information.
• Chapter 2, Terminal Web User Interface provides information on how to connect to the
terminal WUI and provides information on the terminal WUI and explains each one of the
tabs in-detail.
• Chapter 3, Commissioning a Terminal provides information on how to commission a new
remote using the terminal WUI.
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Document Conventions
Document Conventions
This section illustrates and describes the conventions used throughout this document.
Related Documents
The following iDirect documents are available at http://tac.idirect.net and contain related
information. Consult these documents for additional information about iDirect systems and
equipment:
• Quick Start Guide (QSG), included in package with router
• Installation, Support, and Maintenance (ISM) Guide
• iDirect Evolution™ Software Release Notes
• iBuilder User Guide
Getting Help
The iDirect Technical Assistance Center (TAC) and the iDirect Government Technical
Assistance Center (TAC) are available to provide assistance 24 hours a day, 365 days a year.
Software user guides, installation procedures, FAQs, and other documents that support iDirect
and iDirect Government products are available on the respective TAC Web site:
• Access the iDirect TAC Web site at http://tac.idirect.net
• Access the iDirect Government TAC Web site at http://tac.idirectgov.com
The iDirect TAC may be contacted by telephone or email:
• Telephone: 703.648.8151
• E-mail: [email protected]
The iDirect Government TAC may be contacted by telephone or email:
• Telephone: 703.648.8111
• Email: [email protected]
iDirect and iDirect Government produce documentation that are technically accurate, easy to
use, and helpful to our customers. Please assist us in improving this document by providing
feedback. Send comments to:
• iDirect: [email protected]
• iDirect Government: [email protected]
For sales or product purchasing information contact iDirect Corporate Sales at the following
telephone number or e-mail address:
• Telephone: 703.648.8000
• E-mail: [email protected]
This chapter provides a general overview of the Terminal Web User Interface (WUI).
• Section 1.1, Supported Routers on page 1
• Section 1.2, Terminal Web User Interface on page 1
• Section 1.3, Terminal Web User Interface Login on page 2
• Section 1.4, Connecting to the Terminal WUI on page 2
• Section 1.5, Starting a Terminal WUI Session on page 6
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Terminal Web User Interface Login
The default login credentials for the two configured user accounts admin and user are:
Username: admin
Password: iDirect
NOTE: The password specified above is just an example and the actual password
is the one that is configured in iBuilder. Username and password are both case
sensitive.
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Connecting to the Terminal WUI
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Connecting to the Terminal WUI
3. Click Properties.
The Local Area Connection Properties window is displayed.
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Connecting to the Terminal WUI
4. Select the Internet Protocol Version 4 (TCP/IPv4) check box, and click Properties.
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Starting a Terminal WUI Session
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Starting a Terminal WUI Session
On the address bar, enter the IP address of the satellite router into the address field.
The login terminal as seen in Figure 1-1 is displayed.
3. Enter the Username and Password as follows:
Username - admin
Password - iDirect
4. Click Login.
The Web User Interface dashboard as seen in Figure 1-6 is displayed.
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Starting a Terminal WUI Session
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2 Terminal Web User
Interface
This chapter introduces the Terminal Web User Interface (WUI) provided on iDirect Satellite
Routers. It contains the following sections:
• Section 2.1, Dashboard on page 9
• Section 2.2, Details Menu on page 11
• Section 2.3, Administration on page 19
• Section 2.4, Commissioning on page 21
2.1 Dashboard
The Dashboard page provides key information about the Satellite Routers that have an
established connection.
The Dashboard page is the default landing page of the Terminal Web UI. See Figure 2-1.
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Dashboard
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Details Menu
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Details Menu
Table 2-2 displays the field descriptions for the satellite interface.
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Details Menu
2.2.2 Terminal/Device
The Terminal Device page displays details of the terminal.
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Details Menu
Table 2-3 displays the field descriptions for the terminal device.
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Details Menu
Table 2-4 displays the field descriptions for the LAN interface.
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Details Menu
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Details Menu
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Details Menu
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Administration
2.3 Administration
The Administration page displays the software and configuration information. See Figure 2-9.
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Administration
2. Under Manage Software Packages, click Select Files and browse to the location where
the packages are stored on the local system and click Open. The upload progress is seen
on the right-hand corner. and the software package will be uploaded and listed under
Upload Software Package.
The current Partition number, Type, Description, and Version are displayed.
3. To activate the latest software, click Activate Software Package against the required
partition.
4. After updating the latest software on the partition, a message to reboot the terminal is
displayed. Click Reboot Terminal to restart the terminal.
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Commissioning
2.4 Commissioning
This section describes the procedure to bring a terminal into network using the Terminal WUI.
Commissioning is the process of preparing a terminal to be able to properly transmit in a
network. See Figure 2-11.
Table 2-8 provides the descriptions for the fields in the commissioning details page.
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Commissioning
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Commissioning
Table 2-8 provides the descriptions for the fields in the angle calculator page.
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Commissioning
Table 2-9 provides the descriptions for the fields in the antenna pointing page.
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Commissioning
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Commissioning
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Introduction
3 Commissioning a
Terminal
This chapter describes how to commission a satellite router. Commissioning is the process of
preparing a satellite router to be able to properly transmit in a network.
This chapter includes the following sections:
• Section 3.1, Introduction on page 27
• Section 3.2, Software Upgrade on page 28
• Section 3.3, Manual Antenna Pointing (without OpenAMIP) on page 28
• Section 3.4, Cross-Polarization Test on page 33
3.1 Introduction
Commissioning is the process of preparing a terminal to be able to properly transmit in a
network.
NOTE: For commissioning a remote with manual antenna, see Manual Antenna
Pointing (without OpenAMIP) on page 28. For commissioning a remote with
automatic antennas, see Cross-Polarization Test on page 33.
To commission a remote using the Terminal WUI, click Commissioning > Commissioning
Wizard. See Figure 3-1.
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Software Upgrade
Once the user clicks the Commissioning Wizard, the commissioning procedure starts with the
following page:
Selecting a Site
A comprehensive site survey is beyond the scope of this guide. However, keep the following
general guidelines in mind when selecting the site:
• Select a level surface that is approximately 10 feet by 10 feet.
• Avoid proximity to other transmitters.
• Avoid exposing others to incident radiation.
• Verify a clear line-of-sight to the satellite.
• Consider availability of electrical power and routing of cables (power, IFL, LAN).
• Verify that the coaxial IF cables (Tx, Rx) can reach the Satellite Router from the selected
antenna location. RG-6 cable may be used up to a distance of 250 feet. If the run is
longer, RG-11 cable must be used up to a maximum distance of 500 feet.
• Ensure that cables do not cross roads or foot-traffic areas.
Assembly
Assemble the antenna and mount by following the manufacturer’s assembly instructions. After
installation, ensure that:
• The antenna base is fixed on a stable surface that will not shift.
• Ballast is installed on the antenna base (to combat wind).
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Manual Antenna Pointing (without OpenAMIP)
Orientation
The following section describes antenna orientation principles generally applicable to all site
installations, illustrated with a typical VSAT antenna configuration. Magnetic variation and
elevation offset principles are discussed in detail.
NOTE: The antenna may not be identical to the antenna used in this example. See
the antenna manufacturer’s instructions for specific information.
Magnetic Variation
Magnetic variation (also referred to as “declination”) is the difference between the true
heading referenced to the geographic North Pole, and the magnetic heading as registered on a
magnetic compass. The magnitude and direction of magnetic variation differs depending upon
the geographic location. Magnetic variation changes slowly with time.
Figure 3-3 illustrates magnetic variation in the United States. More detailed, up-to-date maps
are available on the Internet, and must be consulted for the latest data.
Magnetic variation alters the reading of a magnetic compass with respect to true North. Maps
and map display systems, including the output of the iDirect Look Angle Calculator, are
referenced to true geographic North. Therefore a correction factor must be applied to
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Manual Antenna Pointing (without OpenAMIP)
readings taken by a magnetic compass to obtain the correct value, referred to as the true
heading.
Magnetic variation is specified in degrees East or West of the agonic line (line of zero
variation), shown as a red dotted line in Figure 3-3. As depicted in the figure, East declination
causes the compass to be deflected to the right of the true heading, while West declination
causes the compass needle to deflect to the left of the true heading. Consequently, add West
declination, and subtract East declination, from the compass reading to obtain the true
heading.
For example, the illustration depicts the 10 West isogonic line passing through Baltimore,
MD. In that location, 10 degrees must be added to the compass indication to obtain the true
heading.
Elevation Offset
An offset antenna has the virtue of unobstructed antenna aperture, especially beneficial for
VSAT terminals. Reflector optics are modified from a parabola, allowing the feed to be placed
off the mechanical axis. The resulting beam (optical) axis is offset by an angle equal to the
angle between the feed and the mechanical axis. See Figure 3-4.
A typical 1.8 meter antenna has a 22.6 offset, while a typical 1.2 meter antenna has a 17
offset. For example, the antenna reflector elevation required to achieve a beam angle of 50
relative to the horizon is calculated as follows for a 1.8 meter antenna:
50 - 22.6 = 27.4
The reflector back plate is perpendicular to the mechanical axis of the antenna. When the
back plate is vertical (90, the beam elevation is 22.6. To move the beam axis to the desired
50 elevation angle as in the example above, the antenna back plate is elevated from 90 to
117.4 (90 + 27.4) or, depending on the type of inclinometer used, a reading of 62.6(90 -
27.4).
Always refer the original equipment manufacturer’s (OEM) installation instructions when
installing the antenna and mount. Consult the OEM specifications to determine the offset
angle for the particular antenna being installed.
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Manual Antenna Pointing (without OpenAMIP)
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Manual Antenna Pointing (without OpenAMIP)
On the Configure Downstream page (see Figure 3-6), ensure the frequency and other
parameters are correct. Click Continue. To change the frequency or any other parameter,
click Administration > Software and Configuration.
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Cross-Polarization Test
NOTE: Before pointing the antenna to the satellite, ensure the highlighted step in
the Fine Antenna Pointing page is followed. Always point the antenna to clear
sky first and mark the measurement.
On the Fine Antenna Pointing page (see Figure 3-7), physically position the antenna to point
to the satellite.
Point the antenna (satellite dish) towards the clear sky. Click Start Antenna Pointing to
initialize the graphing of the received signal. Physically start rotating/moving the antenna
towards the direction of the satellite (as calculated in the coarse pointing page). The graph
starts to display an increase in received signal. Direct the antenna to the direction where the
graph displays the highest voltage.
When the Demod Lock Status displays Locked, click Continue.
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Cross-Polarization Test
VSAT terminals using circularly-polarized feed systems need not perform cross-pol tests.
To Prepare for Cross-Pol Adjustment:
1. Disconnect power from the Satellite Router.
2. Disconnect the receive IF cable from the Satellite Router.
3. Connect the transmit IF cable to the BUC Tx input.
4. Connect power to the Satellite Router.
5. Connect to the satellite router's web user interface using a Web browser.
6. Log in as Admin and click Commissioning > Cross Polarization/P1dB. See Figure 3-8.
Satellite Access
WARNING: Do not click the Turn on Signal until instructed to do so by the
satellite access control center. Clicking the Turn on Signal causes the Satellite
Router to transmit a continuous-wave (CW) signal to the satellite.
While still connected to the Satellite Router, call the Network Operator. The Network
Operator will establish a conference call with the satellite access control center. The access
controller will assign an uplink frequency for performing the cross-pol isolation adjustment.
For a Satellite Router that transmits an SCPC return channel, the assigned test frequency may
be the same as the final operating frequency. For TDMA terminals, cross-pol must be
measured at a test frequency different from the traffic-carrying channel.
Preparation
Follow the steps below to prepare for satellite access and cross-pol adjustment:
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Cross-Polarization Test
NOTE: The BUC LO Frequency is read from the options file loaded on the Satellite
Router. Using the RF Uplink Frequency and BUC LO Frequency, the L-band TX
Frequency is calculated automatically.
5. Verify with the Network Operator that the displayed L-band TX Frequency is correct.
6. In Adjust Transmit Power, set power to -35 dBm.
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Cross-Polarization Test
NOTE: The satellite provider should provide the RF Uplink Frequency and the NOC
operator should provide the Adjust L-Band Transmit Power.
Under Transmit Power, select the Adjust L-Band Transmit Power from the drop-down box.
Click Turn on Signal once the RF Uplink Frequency and Adjust L-Band Transmit Power are
entered. The router starts transmitting CW (continuous waves) at the specified frequency and
transmit power.
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Cross-Polarization Test
The user can increase or decrease the frequency and transmit power. Once the CW is
transmitted accurately at the desired level, click Turn off signal and Complete to stop
transmitting CW.
Click Continue. The Exit Commissioning Mode page is displayed.
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Cross-Polarization Test
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Appendix A Acronyms and
Abbreviations
The list in this appendix is meant to be generic and may contain acronyms and abbreviations not found
in this manual and some terms may not be defined based on industry standards of knowledge.
0…9
16APSK Sixteen Amplitude and Phase Shift Keying
8PSK Eight Phase Shift Keying
A
A-TDMA Adaptive Time Division Multiple Access
ABS Automatic Beam Switching
AC Alternating Current
ACM Adaptive Coding and Modulation
ACS Antenna Control System
AES Advanced Encryption Standard
APSK Amplitude and Phase-shift keying
AWG American Wire Gauge
AZ Azimuth
B
BB BaseBand
BIM Below-Decks Interface Module
BIST Built-In Self-Test
BITE Built-In Test Equipment
BPN BUC Part Number
BPSK Binary Phase Shift Keying
BSN BUC Serial Number
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BTP Burst Time Plan EMI ElectroMagnetic Interference
BUC Block Up Converter ETSI European Telecommunications
Standards Institute
C
F
C/N Carrier to Noise ratio
FCC Federal Communication Commission
CBIT Continuous Built In Test
FEC Forward Error Correction
CDR Critical Design Review
FID Functional ID
CIR Committed Information Rate
FMECA Failure Mode Effects Criticality
CPE Customer Premise Equipment
Analysis
CPU Central Processing Unit
FPGA Field Programmable Gate Array
CRC Cyclic Redundancy Check
FS Functional Specification
CSA Canadian Space Agency
G
D
G/T Gain over Temperature
DAC Digital to Analog Converter
GHz GigaHertz
dB deciBel
GPIO General-Purpose Input/Output
dBi deciBel isotropic
GPS Global Positioning System
dBm deciBel milli-Watt
dBW deciBel Watt H
DC Direct Current
HCP High-Capacity Payload
DDR Double Data Rate
DHCP Dynamic Host Configuration Protocol I
DNS Domain Name Service IBIT Initiated Built In Test
DVB-S2
ICD Interface Control Document
Digital Video Broadcasting over
ICMP Internet Control Message Protocol
Satellite, Second Generation
iDX Evolution Software System
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J NMS Network Management System
K O
kbps kilobit per second OAE Outside Antenna Equipment
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RTP Real-Time Protocol W
Rx or RX Receive WFQ Weighted Fair Queuing
WGS Wideband Global SATCOM
S
SAS Satellite Access Station X
SCPC Single Channel Per Carrier
SGMII Serial Gigabit Media Independent X
Interface
SIM Subscriber Identity Module
Z
SNR Signal to Noise Ratio
SRS Systems Requirement Specification
SRU Shop Replaceable Unit
SSB Single Side Band
T
TBD To Be Defined
TCP Transmission Control Protocol
TDMA Time Division Multiple Access
TFI Terminal Functional ID
TMI Terminal Manufacturer ID
TPCFEC Turbo Product Code FEC
TPN Terminal Part Number
TSN Terminal Serial Number
TTC Terminal Transmit Control
Tx or TX Transmit
U
UDP Universal Data Protocol
UL Underwriters Laboratories
V
VAC Volts Alternating Current
VDC Volts Direct Current
VSAT Very Small Aperture Terminal
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Appendix B Remote
Locking
Soft, temporary, and hard locking for an iQ Desktop remote requires a unique Locking Key for
each satellite router in combination with a Network Key and a randomly generated
Confirmation Word to securely lock satellite routers to a network.
An iQ Desktop can be configured with a hard (permanent) lock. However, during the
configuration of a hard lock, the network operator may choose to create a temporary lock.
This is to allow a network operator to test the lock for the first iQ Desktop in order to verify
operation, and to record the Netkey Fingerprint that is returned.
A hard locked satellite router cannot be unlocked; it must be returned to iDirect for a
Non-Warranty RMA hardware replacement. A Netkey Fingerprint can help to avoid errors when
locking the satellite router. The fingerprint identifies the network for the satellite router
without revealing the Network Key on the satellite router.
A remote locked with a Soft Lock can be unlocked by entering the Confirmation Word
provided when the lock was performed. If the Confirmation Word is lost, the soft lock cannot
be disengaged. In order to unlock the remote, it must be returned to iDirect for a Non-
Warranty RMA hardware replacement.
Remote locking is performed at the operator’s own risk. Non-Warranty RMA charges (plus all
shipping) apply to all satellite routers returned to iDirect for the purpose of removing a
network lock.
NOTE: Non-Warranty RMA and shipping charges apply to all satellite routers
returned to iDirect for the purpose of removing a network lock.
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Locking an iQ Desktop
2. In the browser address bar, type /#admin-netlock to the right of the IP address. For
example:
https://192.168.0.1/#admin-netlock
The Admin Netlock page is displayed. See Figure B-1.
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Performing a Temporary Lock
NOTE: If the satellite router is locked, only the Lock Status section of the
page appears.
NOTE: When locking the satellite router, use the Netkey Fingerprint to catch
typographical errors and prevent accidentally locking the satellite router to the
wrong network. Record the Netkey Fingerprint value returned when locking the
first satellite router to a network. When locking subsequent satellite routers,
verify that the Netkey Fingerprint has the same value before confirming the lock.
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Performing a Soft Lock
7. Click Confirm. The Lock Status section displays the State as Temporarily locked.
2. In the browser address bar, type /#admin-netlock to the right of the IP address. For
example:
https://192.168.0.1/#admin-netlock
This Network Lock page appears. See Figure B-1.
NOTE: If the satellite router is locked, only the Lock Status section of the
page appears.
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Performing a Soft Lock
4. In the Lock Remote section, select Soft from the Lock type drop-down list.
5. In the Netkey field, enter the Network key obtained at Configuring the Network Key on
page 44. See Figure B-3.
6. Click Lock. The Lock Remote section expands to show the following fields:
• Netkey Fingerprint
• Confirmation Word
NOTE: When locking the satellite router, use the Network Key Fingerprint to catch
typographical errors and prevent accidentally locking the satellite router to the
wrong network. Record the Network Key Fingerprint value returned when locking
the first satellite router to a network. When locking subsequent satellite routers,
verify that the Network Key Fingerprint has the same value before confirming the
lock.
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iDirect 9-Series and iQ Desktop Satellite Routers | T0000946 | Rev A
Performing a Hard Lock
2. In the browser address bar, type /#admin-netlock to the right of the IP address. For
example:
https://192.168.0.1/#admin-netlock
This Network Lock appears. See Figure B-4.
48 User Guide
iDirect 9-Series and iQ Desktop Satellite Routers | T0000946 | Rev A
Non-Warranty RMA Required to Remove Remote Locks
NOTE: If the satellite router is locked, only the Lock Status section of the page
appears.
NOTE: When locking the satellite router, use the Network Key Fingerprint to catch
typographical errors and prevent accidentally locking the satellite router to the
wrong network. Record the Network Key Fingerprint value returned when locking
the first satellite router to a network. When locking subsequent satellite routers,
verify that the Network Key Fingerprint has the same value before confirming the
lock.
WARNING: The following step will permanently lock the satellite router to the
network. Only a hardware replacement can reverse this lock.
8. Click Confirm. A window opens showing the lock status of the satellite router.
User Guide 49
iDirect 9-Series and iQ Desktop Satellite Routers | T0000946 | Rev A
Non-Warranty RMA Required to Remove Remote Locks
NOTE: RMA and shipping charges apply to all satellite routers returned to iDirect
for the purpose of removing a network lock.
50 User Guide
iDirect 9-Series and iQ Desktop Satellite Routers | T0000946 | Rev A
iDirect
13861 Sunrise Valley Drive, Suite 300
Herndon, VA 20171-6126
+1 703.648.8000
+1 866.345.0983
www.idirect.net
Advancing a Connected World