1. Which of the following best describes the nature of the study of organisational behaviour?

An art

A science

An art as well as science

None of the above

Answer- C

2. Which of the following factors affect organisational behaviour?

Technology

People

Environment

All of the above

Answer- D

3. What is the primary meaning of the organisation structure?

The exact designated position of spaces and departments in an organisation

The policies created and implemented by the firm

The way different resources are distributed

The manner in which activities are controlled and performed in a simplified manner

Answer- D

4. According to the scientists of organisational behaviour, how are the organisations?

Dynamic and ever-changing

Researching

Processing
Static

Answer- A

5. Which of the following options is correct regarding organisational cultures?

A stronger culture more influences the behaviour of the employee

A strong culture always means the more productive environment

A particular culture that brings positive effectiveness is better

A weak culture always means the more productive environment

Answer- A

6. Which employees are less concerned about the variety and autonomy?

Employees with relatively strong higher-order needs

Employees with relatively weak higher-order needs

Employees who are not stable

None of the above

Answer- B

7. To study employee behaviour in any organisation, which of the following should be the most
important concern?

The employee’s personality and attitude are basically dependent on the environment.

Environmental and individual differences are crucial for understanding employee behaviour.

Environmental and individual differences do not play a role in understanding employee behaviour.

The environment in the organisation is the most important factor that assists in understanding individual
behaviour.

Answer- B
8. The essential thing to understand the structure of the organisation is _______.

Delegation

Process

Control

Modification

Answer- C

9. Which of the following statements is valid regarding shared organisational values?

the international values influence shared organisational values

shared organisational values are distinct for various components of a diverse workforce

shared organisational values are unconscious wants or affective desires that guide the behaviour of the
society

shared organisational values are a myth

Answer- B

10. Which of the following is most accurate concerning communication?

Most communication is verbal.

Most communication is in the vertical direction.

Understanding is necessary for communication to take place

Most communication is written

Answer- C

11. Which is generally the least used channel of communication in an organisation?

Horizontal channel

Diagonal channel
Upward channel

Downward channel

Answer- A

12. Which of the following factors should be positively addressed by modern-day managers to avoid
negative outcomes?

Potential for higher employee turnover

Interpersonal conflicts

Increased innovation and creativity

Difficult communication

Answer- C

13. What is called the combination of numerous characteristics and qualities that forms a distinctive
character of an individual?

Attitude

Behaviour

Personality

Charishma

Answer- C

14. Which of the following of an individual can change due to hard situations and external influence?

Attitude

Personality

Objective

Motivation

Answer- B
15. Which are the big five traits of personality?

Extroversion, openness to experience, agreeableness, emotional stability, and conscientious

Agreeableness, courage, openness to experience, friendly, and emotional stability

Extroversion, agreeableness, emotional stability, friendly, and openness to experience

Agreeableness, emotional stability, easygoing, friendly, and courage

Answer- A

16. Which of the following theories provides an idea about what employees need, and what are the
crucial factors the manager can use the motivation the employees?

Content theory

Process Theory

Maslow’s theory

Herzberg’s theory

Answer- A

17. Which of the following theories gives the way by which the requirements can be transformed into
performance or behaviour?

Expectancy theory

Herzberg’s theory

Process theory

Maslow’s theory

Answer- C

18. Which type of personality do people like real-life examples and getting facts while missing the prime
logic, possibly as per MBTI?
Intuition

Thinking

Sensing

Introversion

Answer- C

19. What is the personality known as when a person takes action based on feelings, while using their
imagination, and gets the main idea while missing a few facts according to the MBTI?

Sensing

Thinking

Introversion

intuition

Answer- D

20. What of the following is the activity to put people into a particular group according to a few
characteristics and then to make an assumption to understand things better?

Perception

Group perception

Stereotyping

Halo effect

Answer- C

21. Which of the following is the event of encouraging people to action to achieve their targets?

Motivation

Bonus

Promotion
Performance-based incentive

Answer- A

22. Who was the first person to focus on and assist the needs of humans for employees?

J.N Tata

Robert Owen

Andrew Ure

None of the above

Answer- C

23. According to Maslow wants or needs are something that human beings desires. The needs and wants
of human beings will lead to which of the following?

Motivation

Job

Behaviour

Attitude

Answer- C

24. Which of the following is the social invention for achieving targets through the efforts of the whole
group?

Management

Behaviour

Organisation

Leadership

Answer- C
25. The IF and THEN relationship can be utilised to understand which of the following organisation
theory?

Contingency approach

Scientific approach

System approach

Process approach

Answer- A

26. If a person believes that men perform better in oral presentations as compared to women, then
which of the following shortcut methods has been used to conclude the statement by the person?

Projection

The contrast effect

Stereotyping

The halo effect

Answer- C

27. According to the attribution theory, if in an event, all the people who have faced similar encounters
react and give responses in a very similar manner, it is said that the behaviour is showing which of the
following?

Reliability

Consensus

Consistency

Similarity

Answer- A

28. The organisational behaviour topic which is not for managing and controlling the fear of terrorism
among the employees?
Work design

Emotion

Motivation

Communication

Answer- A

29. What is the definition of distinctiveness as per the attribution theory?

Whether an individual is showing different behaviours in the same situation

Whether an individual is showing consistent behaviours in the same situation

Whether an individual is showing different behaviours in a different situation

Whether an individual is showing consistent behaviours in a different situation

Answer- B

30. What is the belief among some people that each and every individual has control of his/her life
known as?

External locus of control

Extroversion

Conscientiousness

Internal locus of control

Answer- D

31. Which of the following types of people do not feel the need for urgency most of the time and are of
a very easygoing nature?

Type A

Type B
Authoritarianism

dogmatism

Answer- B

32. Who developed the motivation’s dual structure approach?

Alderfer

Mc Gregor

Maslow

F. Herzberg

Answer- D

33. Which of the following is/are the central areas of studying sociology?

Power

Conflict

Behaviour

All of the above

Answer- D

34. Which of the following is known as an event where personal and social relations are developed
spontaneously in the network?

Government organisation

Informal organisation

Formal organisation

Business organisation

Answer- B
35. The kind of actions that are more likely to be influenced by the external causes are __________.

Actions with high distinctiveness, low consensus, and low consistency

Actions with low distinctiveness, high consensus, and low consistency

Actions with high distinctiveness, low consensus, and high consistency

Actions with low distinctiveness, high consensus, and high consistency

Answer- D

36. A successful manager always believes that

Technical skills are important, but not sufficient alone to achieve success.

The most and only important thing for accomplishing the goals of the organisation are technical skills
only.

Interpersonal skills are not that essential.

Human behaviour does not create effectiveness.

Answer- A

37. What is the ability to influence individuals to attempt with full efforts for mutual targets?

Leadership

Control

Supervision

motivation

Answer- A

38. Who among the following developed the scientific approach for management?

A. Maslow

F.W Taylor
Henry Fayol

Elton Mayo

Answer- B