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Unit 3

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60 views

Unit 3

Uploaded by

Sharon Ains
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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UNIT 3 :

RETAIL BANKING
Unit 3: Retail banking

AIMS
❖ To learn about: developments in retail banking, banking
products and services, key vocabulary of retail banking
❖ To learn how to: express likelihood and probability
❖ To practice: talking about the future of retail banking
Unit 3: Retail banking
Retail bank / Receiving deposits and making loans to corporate
commercial bank and individual customers
Investment bank/ Arranging M&A, advising financial issues, issuing
merchant bank stocks and shares for their clients, underwriting
stock/share issue
Underwrite Guarantee to buy shares/ stocks if there are not
enough investors
Securities Stocks, shares, bonds
Stock A certificate showing part ownership of a company
Bond An IOU issued by a company to borrow money from
investors
Unit 3: Retail banking
Repute - reputation Being popular, being famous
Wagon A type of car
Breed A type of person (informal)
Hierarchy- hierarchical a system or organization in which people or
groups are ranked one above the other
according to status or authority
Deposit (v)/ (n) To put into (a bank a/c), to pay into (a bank
a/c)
Loan (n)/ (v) Money lent/to lend
Unit 3: Retail banking

Commercial bankers: commercial bankers are ordinary and rather


boring people with boring suburban lives, who only obey
instructions. He jokes about them lending hundreds of millions of
dollars a day to South American countries because Western banks
lent billions of dollars to Latin American governments in the
1980s, in loans that the borrowers later defaulted on. But, he says,
the average commercial banker meant no harm’ and was ‘only
doing what he was told.’
Unit 3: Retail banking

Reading: Commercial and investment banking- question 1- p. 18

Investment bankers: Investment bankers are brilliant, ambitious,


aggressive troublemakers.
Unit 3: Retail banking
Reading: question 2- p. 18
To separate To strip out
Generally considered to be Reputed to be
Didn’t want to cause trouble for other people Meant no harm
A big hierarchy of directors and managers An endless chain
of command
Special; different from other people A breed apart
Extremely big Vast
Vocabulary 1: p. 19

1/ trend 2/ income

3/ assets 4/ liabilities

5/ lucrative 6/ national income

7/ currency
Listening: Retail banking
1/ Peter Sinclair says that there is no evidence that retail banking
is in decline.
2/ 1/ True
2/ 2/ False
2/ 3/ True
2/ 4/ False
2/ 5/ True
Vocabulary 2: question 1- pp. 20

1/ direct debit 2/ savings account

3/ statement 4/ overdraft

5/ current account 6/ loan

7/ balance 8/ standing order


Vocabulary 2: question 2- pp. 20

1/ apply for a loan 2/ apply for an overdraft

3/ cancel a cheque 4/ cancel a direct debit

5/ cancel a standing order 6/ check the balance

7/ set up a direct debit 8/ set up a standing order

9/ transfer money 10/ write a cheque


Unit 3: Retail banking
Situation: The number of customers visiting your bank branch has
reduced significantly this quarter. Your CEO asked you to write a
report.
Hold a departmental meeting and discuss the reasons and suggest
solutions.
Your report (approximately 100 words) includes:
❑ Situation
❑ Reasons
❑ Solutions/ Recommendations
Unit 3: Retail banking

CONVERSATION
Make a conversation between the group members about the
banking industry and banking services in units 1 and 3.
Time duration: 5 minutes
Record the conversation and submit it via LMS.
Deadline: 5:00 P.M 20 September, 2023
Unit 3: Retail banking

Reading 2: The future of bank branches- question 1-p.20

It shows that it is not true that more affluent and sophisticated


customers prefer not to use bank branches.
Reading 2: The future of bank branches- question 1-p.20

It shows that it is not true that more affluent and


sophisticated customers prefer not to use bank
branches.
Reading 2: The future of bank branches- question 1-p.20
Unit 3: Retail banking

Reading 2: question 2- p. 21

1/ staffing 2/ ahead of the game


3/ drive future growth 4/reshaping
5/ invest substantially 6/ a decade of under-investment
7/ affluent
Unit 3: Retail banking

Reading 2: question 2- p. 21

1/ They have not invested enough in their branches.


2/ They are expected to concentrate more on their branches than
on telephone and internet banking, and offer new services in them.
3/ The bank (Abbey National) has introduced coffee shops into
some branches.
Reading 2: question 2- p. 21

branches
internet

telephone
Unit 3: Retail banking

Complete the following sentences. The number of words is between


8 and 15.
1 An investment banker is ……………………
2 Traveller’s cheques used to be …………..
3 Before going abroad, you should …………….
4 The main difference between standing orders and direct debits is
………………
5 A standing order requires ……………..
Unit 3: Retail banking
Translate the sentences into Vietnamese.
1 Savings accounts are for people who want to keep their money in a safe
place and earn interest.
2 The commercial banks will extend a number of different types of loans
to customers.
3 Regular bank statements listing recent transactions will be sent to you
by post.
4 A banker's reference proves to a third party that you are creditworthy.
5 Features of Internet banking include payment of bills, funds transfers,
loan applications, and viewing bank statements.
Unit 3: Retail banking
6 Creditors have lent too much money, and are starting to have serious
problems.
7 When the government doesn't control the exchange rate in any way,
the currency is freely convertible.
8 Gross domestic product (GDP) is the value of all the goods and services
produced by an economy over a period (e.g. one year).
9 If government expenditure is higher than government income, the
result is a budget deficit.
10 One of the results of this investment of the banks is that most account
holders now use different kinds of plastic cards.
THE END

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