Chapter One

Introduction

HISTORY OF THE COMPANY

Ries Engineering Share Company (RESCO) began as the

engineering department of Paul Ries & Sons Ltd. in 1961 and
became an independent entity in 1965G.C in ethiopia
addis ababa

Today, RESCO proudly represents several internationally

renowned brands, including:

- Hyundai
- AGCO Corporation (covering Massey Ferguson and
Challenger)
- FORD
- DRESSTA
- AMMANN

In 2010, RESCO expanded into the automotive sector,

becoming a key player by representing Ford Motor Company.
We now import and distribute popular Ford products, such as
Ranger pick-up trucks and Everest SUVs, throughout Ethiopia.
ITS MAIN SERVICES INCLUDES:
CONSTRUCTION
It is the main partner and distributors of AGCO and AMMANN,
offering a range of comprehensive services to its clients. These
include pre-purchase advisory services, assembly, pre-delivery
inspection (PDI), and the setup of new machinery.

Additionally, it provides troubleshooting management and offer

evaluation and training for equipment operators and technicians,
ensuring clients are well-equipped to utilize their machinery
effectively.

Its brands are recognized as industry leaders, distinguished by

their advanced ergonomic engineering and technology. They are
supported by state-of-the-art factory automation, a zero-
tolerance quality control inspection system, and innovative
engineering practices that guarantee reliability and performance.
AGRICULTURE
It distributes AGCO(american agricultural machinery
manufacturer) brand massey ferguson. Ries is dedicated to
providing advanced ergonomic engineering and technology.
AUTOMOTIVE
Since FORD has long committed relation with RESCO,FORD
Ethiopia is dedicated to providing products that resonate with
customer needs and values. Its extensive lineup features a
variety of petrol and diesel vehicles, including mid-size cars and
larger SUVs designed for any terrain while focusing on
delivering better fuel economy and cutting-edge infotainment
technology while staying true to the tradition of manufacturing
high-horsepower vehicles ideal for demanding work
environments.
MINING

RESCO have been working with KOMATSU for a longer period

of time now delivering heavy duty machinerys for local
customers.

POWER GENERATION

RESCO provides power generators from the well known

generator brand cummins.

CUSTOMER SERVICE

RESCO serves a diverse customer base, including individuals,

commercial enterprises, and government and non-
governmental agencies, each with unique needs and
preferences. To cater to these varying requirements, it offer a
wide range of vehicles and heavy machinerys designed to fit
different lifestyles, preferences, and performance demands.
Whether for personal use or organizational needs, its lineup
ensures that every customer finds a suitable solution.

MAIN PRODUCT AND SERVICES

RESCO specializes in importing vehicles, heavy machinery, and

power generators, and provides comprehensive inspection
services. Its commitment to quality ensures that all products
meet rigorous standards, giving customers peace of mind and
reliability for their needs. Whether for construction,
transportation, or energy solutions, RESCO delivers the high
quality equipment.

RESCO operates in Saris with two primary areas of inspection

and maintenance : heavy machinery and ford vehicles. In the
heavy machinery inspection and maintenance area, it has two
workshops: the main shop and the CRC(component rebuilding
center) room. The main shop is dedicated to assembling and dis
assembling components and inspecting them for technical
issues. If a component has a technical fault, it is transferred to
the CRC (component rebuilding center)room, where repairs are
conducted, and faulty parts are replaced with new
components. This setup ensures efficient and effective
maintenance for all heavy machinery.

In the ford vehicles inspection and maintenance area:To

provide the best experience for its customers, the Ford vehicles
maintenance and repair workshop is organized and equipped
as a one-stop shop.

Highlights of its services include:

- Trained and Skilled Professionals: The team is highly trained to

handle a variety of maintenance and repair tasks.
- Special Service Tools: They use specialized tools for repairing
critical components such as engines, transmissions, brake
systems, and suspensions.

- Fully Equipped Workshop: Its facility facility features four and

two-post vehicle lifting equipment for safe and efficient
servicing.

- Wheel Balancing & Tire Changing Equipment: They offer

comprehensive tire services to ensure optimal performance.

- Electronically Controlled Fuel Injection Pump Test Benches:

Advanced equipment for precise diagnostics and repairs.

- Parts Warehouse:They maintain a well-stocked inventory of

parts to ensure quick availability and efficient service.

VISION,MISSION AND VALUES

VISION

To be the total solution provider for its customers in the

construction, mining, power, agriculture, and transport sectors,
and to be their preferred partner on the journey to success.

MISSION

- To provide reliable, quality products to its customers.

- To have the best product support team, motivated and skilled,
delivering exceptional after-sales support.

- To actively participate in the country’s infrastructure

development.

VALUES

- Integrity: Upholding honesty and transparency in all its

dealings.

- Excellence: Striving for the highest standards in products and

services.

- Teamwork: Fostering collaboration and communication to

achieve common goals.

- Commitment: Dedicated to fulfilling our promises and

supporting its customers.

- Sustainability: Promoting practices that ensure environmental

and social responsibility.
ORGANIZATIONAL STRUCTURE OF RESCO
PART THREE

Overall internship experience

Some of the workshops are:-
1.Engine shop

2.Electrical shop

3.Machine shop

4.Body and repair

5.paint

6.Quick services

1.Engine Shop

 Services Offered: Engine Overhaul

o This service includes disassembling the engine,

inspecting all components, replacing worn parts,

and reassembling it to restore optimal performance.

2.Electrical Shop

 Services Offered: Electrical Problem Diagnosis and Repair

o This shop specializes in troubleshooting and fixing

electrical issues in vehicles, including wiring

problems, battery diagnostics, and repairs to
starters and alternators.
3.Machining Shop

 Services Offered: Engine Parts Replacement and

Modification

This shop focuses on changing engine components

such as line bearings and other critical parts. It also
offers modifications to enhance performance or fit
specific requirements, ensuring precision and reliability
in engine operation.

4.Body and Repair Shop

 Services Offered: Body Work

This shop specializes in body repairs, including dent

removal, panel replacement, and structural work. It
focuses on restoring the vehicle's exterior to its original
condition after damage.

5. Paint: - vehicles are painted in this shop.

Quick Service Shop

 Services Offered: Fast Maintenance and Minor Repairs

This shop provides quick services with a focus on

essential maintenance tasks, including:

 Oil Filter Change: Recommended every 5,000

km
 Fuel Filter Change: Recommended every 1,500
km
 Spark Plug Replacement: Recommended every
20,000 km.
  Brake Pad Replacement: Timely changes to
ensure safety and performance.

After reviewing all the workshops, I chose to work in the Engine

Shop because it is crucial for understanding the various engine
parts, how they function, where they assemble, the problems
that can arise if they are damaged, and the repair processes for
those parts.

Preparation for Working in the Engine Shop

1 Safety in the shop

2Automotive service steps

3. Measuring tools

4.Shop hand tools

5.Engine type

6.the model year of the vehicle

Safety in the Shop

Safety: means protecting yourself and others from possible

danger. One key rule to always keep in mind is to be careful
When you first enter the shop, take a good look around and
familiarize yourself with the layout. Knowing where everything
is located, including power tools, workbenches, car lifts, and
designated work areas, is essential for maintaining safety.

Shop Layout:

Understanding the shop layout means knowing the locations

of car lifts, workbenches, and machine tools. This knowledge
 helps both customers and workers stay away from
hazardous areas.

Faulty Working Habits:

Be aware of faulty working habits that can compromise

safety, such as:

o Smoking in restricted areas

o Blocking emergency exits

Automotive Service Steps

Measuring

Begin by measuring engine components to assess wear and

determine if they need repair or replacement. Use appropriate
measuring tools for accuracy.

Disassembling

Carefully disassemble the engine, taking note of how parts are

arranged and connected. Label components as necessary to
ensure proper reassembly.

Machining

Perform any necessary machining on engine parts, such as

resurfacing, honing, or modifying components to restore them
to specifications.
Installing New or Serviced Parts

Replace damaged or worn parts with new or refurbished

components, ensuring they meet manufacturer specifications.

Reassembling

Reassemble the engine in the reverse order of disassembly.

Ensure all components are properly fitted and secured.

Adjusting

Make any necessary adjustments to ensure the engine operates

correctly, including setting clearances and torque specifications.

Measuring Tools

Rulers

Description: The simplest tool for measuring linear distances.

Uses: General measurements of length.

Feeler Gauges

Description: Strips or blades of metal with various thicknesses.

Uses: Measuring clearances between two parts, such as rocker

arms and valve stems.

Micrometer

Description: A precision tool used to measure small

dimensions.

Uses: Measuring the diameter of intake and exhaust valves.

Scan Tool (Tach 1, Tach 2)

Description: Diagnostic tools for vehicle systems.

Uses: Monitoring engine performance and reading diagnostic

trouble codes.

Sound scope

Description: An acoustic measurement tool.

Uses: Diagnosing issues by listening to sounds in engine

components.

Engine Shop Hand Tools

Wrenches

Uses: Tightening and loosening bolts and nuts.

Screwdrivers

Uses: Installing or removing screws.

Punches and Chisels

Uses: Smoothing or shaping metal surfaces.

Torque Wrench

Uses: Applying a specific torque to bolts and nuts to ensure

proper tightness.
Engine Types

Number of Cylinders

Types:

1. Inline: Cylinders arranged in a straight line

(e.g., 4, 6, or 8 cylinders).
2. V-type: Cylinders arranged in a V configuration
(e.g., V6, V8).
3. Flat: Cylinders arranged horizontally (e.g.,
Boxer engines).
4. Rotary: Wankel engines with a triangular rotor.

Arrangement of Valves

Types:

1. Overhead Valve (OHV): Valves located in the

cylinder head.
2. Overhead Camshaft (OHC): Valves operated by
camshafts located in the cylinder head.

Single OHC: One camshaft controls both intake

and exhaust valves.

Double OHC (DOHC): Two camshafts; one for

intake and one for exhaust.

Type of Fuel Used

Types:

1. Gasoline Engines: Typically use spark ignition.

2. Diesel Engines: Use compression ignition.
 3. Alternative Fuels: Engines that run on biofuels,
ethanol, or hydrogen.

Method of Ignition

Types:

1. Spark Ignition: Uses a spark plug to ignite the

air-fuel mixture (common in gasoline engines).
2. Compression Ignition: Ignites fuel through high
pressure and temperature (typical in diesel
engines).

Firing Order

Definition: The sequence in which the cylinders in an engine

fire.

Importance: Affects engine balance, smoothness, and

performance. Common firing orders include:

1. For a V8 engine: 1-8-4-3-6-5-7-2

2. For a 4-cylinder inline engine: 1-3-4-2

The Vehicle Identification Number (VIN) is a unique code used

to identify individual motor vehicles. Here’s an overview of its
components and significance:

What is a VIN?

 Definition: A VIN is a 17-character alphanumeric code

assigned to each vehicle by the manufacturer.
 Purpose: It serves as a unique identifier for the vehicle,
helping to track its history, ownership, and specifications.