Subject: CRM Date: /& o a

Asainmand-2
eetisn
Oahatis inporJEnal and peroral communicatons f
wrentien thiitsswrcs?
Ars meHSAnalcemmunicata Yos to mnago hat ay
Pomalad tyoicaly ob net usle persenal feelngs
cspsrate cemncalion, ele.
Pvsonal Csmnuicoho
ntha sthy hand, inuelus euot inteoctens and
exprsien and expLs0eS epssonol feclings.
seusos includs Paceo faceosnsatien,pesseal
cospsdnce, che

nis entien any 3stotieni

stuatiens,ineluding
) huentey Aanegment

stoybucks to gain u lad.

d 1lotuoks taks auigue and lonaod hinkang qypu
ach to is buand ond mankehiysbratyy
Subject: 8CAN I46 Date: _

t) ratyic Mlianct

asfsuenalseiling.iwolis inuet intenahon ben

asalsepKSON and a evsonal psteniel utemn.
Pacusig ndustonding cstonu edk thusg
act isening and taitorudoluhs
uand
elatenshyps uth eustonvs thueuyh tuatmaking
Angsing csucaton, Malhey tban jut a
sale

atail muabo commwnicnk

BS.lhat authe ky nctiens ñfneltienh setail pue

lail iemslon puagam.

bal cstenaKs Jayally touandl he tore.
Subject: Date: _

Mohit Sihey
Seetian-2.

buand uontalan nd mangg eLLS N toays

buila
andscapet
fast-spad digiál mudianelatans branad
puble PR) o builal
ecuay lsing nonagt ousesn tocdays fastpacd
suputotaand Aaal ky stradsyes
dgtal nudko landaeage iuslus

OBrandsteytelling- hae athente ad engapng

luth thi
esonae
stos abeut the&rand that
aulenc salatisnship its
OPedia Aelatiens'buid sloregg

lotus Bssnci-?ainain anacthiy pvLence Bn soial

O cutomeshave Ledhtes, and
mdo to enagith
lae aecial macia Lutening toed t
ORealtina Menitoingmenhionandsetmad,alleuing
MEnlor band for
puicksonas lo emeging lssu.
3)OCiss Monagunat Panmin
luis lonunicalon Plan Aeelapa csmpeahersiy Os)
connUnicalan sotrgy.ctlinng key mesgsspstt
Rsens, andpubhace lor ofont scenasuos.
Dbaining dmulalien.-Repulaty train dhe PR feam d
 Date:
Subject
: QQBCPw/-46
Lsiulalisns do ensune nadines
and puuh stoegjes sse fouahu
Hea pullsdrategis
02. pemoton9
he pull stvategy is to gelth custom.

s themostallCommsnly
geLoia? hisboavafoy
dcKes dhe
besinekes. aeotbrategy
MonyfaskneResella
Twhotesale
estom

Pshratey the push stuategy ries to puh

dhe uooucts oucay_ Prem the conpany touonoó
dhe cutone, suály thsugh_ Bssåls faxuat
Conpan ull saaiand astibutiens ard etalons

Gellng hem to dhe censimes

Manufbckwer Resllos Cenuns

Push Gogy
 Date:L
Subject:
Mehit &ibagy d'oluctmankehiy
Bo. Aiflutisde behuaew gvapnol delbiny
Pousnal felling
Sisuot t'askhiy
)Hssc8mnunicatin Hus chamub ke the
RSBnal teachon bekuuy
Lmeds be dinod mail or Ayor ard sellby
RAst,email ocutenmeNd,
eleraukating cutemizd
aduewbsin and anne
makahng

lang nbu gfaualen longten sulatienshiy

belun
and buldig tut
cutomey and sellen
and siullansualy
od dou nothau an aduantag
aduaaksge
o enha he m9,
uhich can be taken
Orem dhe bwy BCsome and heaeig b ABluing

1) Cast thas the adyankage phas thdh aduantag hat An

can su in-hanad aemont
Hatisn ldene) e the psduct
placsad faci dofae
Lintexacers

SMefoa dolaibd masitecgokpueuk saltin Pecdhack

and manngumunt ocenpaPam buyev, uhich can helo
ladyud sellsy qgouoache sto
Aoduet
 Puagvanu hayalky 3)
lepsns JRsCeuns
and
deal
looking cutsnea attvaet eKato
pusnehons
uth -Align Bsuenolen Oeasenol
Quehass
encsLAgr psmstions
hat ouCount
ene
o iwxgency
th Beate als Plosh O
0fleou TimJkimited
e
dotegia feolie
thu Aomu u Hera
th engagement. cstsner and
bost
tevm shodconspncontly tlsategies ton
mankel?compelihe Cn9agumndn
hly
hipwghby a
ey andsevnitohod-tom inoaasing Pou
puomoion sales elfechve themet ane alhat Bi.
decion-3
Qa0CAN46
Date: Subject:
Subject: Date:

Mekit 8ihog
4) bulding Bsduct peduot
ODrsdict Bundls fackgecorplmartay
noreoie penceivd
tgetho al a discsun~d ypric to
Jialueand encawnge yher spnng.
e combined dicuns, expandingeachand
Lstsnex intesest

BPrpduet biabAliu cuilomew to y puoduot

foe Prue oy alimited tine, sducng hei percicen
ish anc nceaing th likelhood puehose
Bdanple GuseuayRistubutesapls do enhe
oueduet

tiesellin9 se elationship -builolng, be efechinely

Usec to nocense8als in hËgh - aluu Ba6 maket
Ans hbigh-value BaB maskeb, pesnalsellng fechnigus
bke censutbadiue selling andelalienship builaing
can buhighly effetu ou incL OSing alu.
1)Consuthatus Selling
olndenstand Oiend Needs Btat uuidh
mdepth. tte
and discauoy sessiers to luly wndeyskanol
clients busins challegyes, goab, and' specjlio ned
e
Tailoro foludisrs Bsent customizd soluions
thad acdus the identiieel needs
Subject :
QaLCANI46 Date:_L

OVabus Ruspeuitien eleony ahieutale hau youy

prsduet o seM ade vabe, emphasieng ROI
and longtem beneits sathe than just feadwes
QColabeatiuw Problu oluiny begage thi clicnt
ina a colabevatiup procis, allsuing em-to
paiopaBe in shaping the solution
e) kelatenshy Baildling.
Ohsng-tem bayagsnt= Eacw an coueleping lang
tesui sulotionshis Hathey dhan juut clsoing 2ss
loTust and babtbility Be tronspaxant ancd hanet
nall inteooons
ONetusking Aterd industoy emsto, ochshouy.
and confeences fo builel conncchos.
O&ng Custemo taucation =Peshion yowse! aa
hought keader by pueuding aliable Iraghá,
swswO, and traning o4youy chenÑ
8)fosalzeol Cepmwnicaton
oslh to tock
OCustomized Butsuach=llse ORN cemnuicasens
clent itenodiens and alon
based on theix pryexnces and put indexachsas.
ORepulay Polleu yis=dehedule sicgulan follsU-ps
eslay top ef ind
4) Feedback and Malapladon
OBoiat fAcdback =AMen the sale, ask poe feedback
A dhu punchasing p S and he pusduct/
ORdopt tadegies =ls the Peedback to suhe yey
aKe Qenkinually
Subject : Date:
Mobit Sihay
niehng the euslwny pecas of youy clents.
)Aeueaing Technolay
cnt CAM)sysdeny to mangge clent selotionshy
fectively , Euack intferachons, and analyze dab

wecual meeings, presentahens, and poduot

demes, pmakiny it easies fo olent to conne
ik
cuith you, espcialy ina mste o4 hybrid us
ryAmer

Dienentate butuuesn Aalsentiaing and' dals enotion.

Adventsing als PeMbton
OApaid fon Bfcomuico-l0Shost-texm incntue daigned
hon ainiad al inoming o cncBUNO^r he pwohise
ixuaang an aulanoe
absd a usduot, seicseRHCL

buond auuOKAIUSS gnenateals and due quick eersu

tesusty and builoa achons.
positie mage ouen bime
DOlen enueles ngoig ypically ting kinited, wth
Compaigns Qnd lony-teem spicfic daxt and end
stiakegies. data.
Subject:
QGCAN46 Date:

Hduexhising Gales Premoion

qging and cvatuy stoy fousd and fosed on
to engage dhe ovect calb to actien.
oucience
DLkliztag yaisu) predio oCaa take plaes theugh
adio,puint diglal ads, bud oen incluces incstoe
Lsscial eaia, and sutdboy olisalays,, cspen,
snlne
Ausmeho, fdiuo maik.
adodising
pAmud at builelng aboard Dsntasgeh spoificg
Lbesad audienci and ent of dhe maket oy
eochin4 potential eutom existing_ Cutees to encsu
inmeolate pusckas
both neu and erisng otial.
Cutomee
OSucesb moswsad thocegh DSuceus is ypicaly meod
metuke buand auowncs, ky imnudate8alofauxa,
ach, erg0gemt, and
dentimend suey dime. efPechuenes efhe peMOHon
nciuny customen acion.