MCA Script Updated
MCA Script Updated
Merchant: Hello!!
Rep: Hey Jason?
Merchant: Yes! Who’s this?
Rep: Hey this is (Agent Name) over here, calling from Commercial Lending USA. How you’ve been?
Good?
Merchant: Good. How are you?
Rep: Pretty well! Thank you for asking.
Pitch: Well Jason!! The reason for my call is, we provide unsecured working capital, with no
collateral and no personal guarantee needed. And we can help you get the best possible rates, that are
currently available in the market. So, Jason! If the rates make sense and you like our offer, How much
working capital would be beneficial for your business?
Merchant: $20k
Rep: And what will be the purpose for this capital?
Merchant: Buying equipment’s/ payroll/renovation/ expansion etc etc.
Rep: Ow wow! Okay, and how many years you’ve been in
business? Merchant: 5 years. (Minimum 6 months)
Rep: Fantastic!! What’s your monthly gross revenue for the last 3 months (Individual) ? Any rough idea!!
Merchant: $20K (minimum $15k)
Rep: Perfect!! And what’s your best e-mail address where my funding director can send you all the
details in black & white?
Merchant: [email protected]
Rep: Got it!! If everything goes well and you like our offer you will need the fund as soon as possible, Right?
Merchant: Yes
VERIFY NAME OF THE CUSTOMER + BUSINESS NAME YOU HAVE TAKEN FROM HIM/HER
Perfect! Correct me if I am wrong, I have your first name here as ……and your last name ………
And your Legal business name as…….
And your Active E-mail address as……. (If no email, take fax)
(GO TO BUSINESS LOAN APPLICATION FORM) - If customer is on the line
CREATE A LOG IN BY FILLING A COMPLETE LOAN APPLICATION
USERNAME & PASS EXAMPLE – MERCHANT EMAIL([email protected]) PASS(JACOB1234$)
So, Jason! Based in the information that you have provided; we can definitely help you out with the
required fund for the purpose. I will send you the link on your email where you have to submit all
the documents, we needed for you loan process.
Rep: DO YOU AUTHORISE OUR SALES EXECUTIVE TO GIVE YOU A FOLLOW UP CALL AND
ASSIST IYOU FOR FURTHER APPLICATION PROCESS?
Merchant: (Has to be a yes)
Rebuttals
What’s the rate?
It varies from Business to Business depends on your sales volume, industry and credit score. My funding
manager is the best person to assist you further. he is the best person to answer all your questions but before that
let me verify your Business.
I don’t know / I’m not sure / I will have to talk to someone / I don’t even know if I need it... (When you
are asking how much would be possibly good for you)
Well you are not promising anything yet; just give me a rough number on top of your head, so that our specialist can
come up with a best offer for you. So how about $20,000?
No, not right now/ I don’t need it soon/ I don’t know.. (When you’re saying you need fund ASAP)
Well, it’s a no obligation offer. If you find out we’re giving you the best offer in market I’m sure you will consider,
right??
*We cannot offer them more than 100% on their monthly gross sales volume/average monthly deposit
*We cannot offer them any fixed interest rate since the interest rate varies from business to business.
*Fix the call back appointment within 24 hours.
*Merchant need to be ready to receive the funding within 6 days.
*We can provide the funding within 24 to 48 hours after all the paper works.
*We cannot offer funding to startup businesses. But if there is an existing business more than a year old
and more than 15k gross sales per month, than the owner can get funding to start a new business, but
the funding will have to come from the paper works of the old business.
*Make sure that the owner is interested in getting funded.
*If the owner doesn’t have an email, take their fax number.