QT 426
QT 426
USER MANUAL
Model #:
QT426
www.q-see.com
Rev 5/27/2010
Please contact a Q-See support representative first regarding any additional information you need
help with regarding product features, specification or assistance with setup.
Please contact us using the following methods with questions about your Q-See product.
Q-See Products
8015 E. Crystal Dr.
Anaheim, CA 92807
Email:
Customer Service
[email protected]
Technical Support
[email protected]
Online Live Web Chat Visit:
www.q-see.com
Telephone:
Customer Service
1.877.998.3440 x 538
Technical Support
1.877.998.3440 x 539
Fax:
1.714.998.3509
1. Electrical Safety
All installation and operation should conform to your local electrical safety codes.
We assume no liability or responsibility for any fires or electrical shock caused by improper
handling or installation.
2. Transportation Security
Avoid heavy stress, violent vibrations or contact with water during transportation, storage and
installation of this system.
3. Installation
Keep upright. Handle with care.
Do not provide power to the DVR prior to completing installation.
Do not place objects on the DVR.
4. Qualified Service Technicians
Any examination and repair work should be done only be a qualified service engineer.
We are not liable for any problems caused by unauthorized modifications or attempted repairs.
5. Environment
This product works in a temperature range of 14°F to 131°F (-10°C to 55°C)
This combo DVR should be installed in a cool, dry place away from direct sunlight and flammable
or explosive substances, etc.
6. Accessories
Make sure to only use accessories recommended by Q-See.
Before installation, check the package to verify that all the components are included.
Contact your local retailer ASAP if something is broken in your package.
CAUTION!
All of our products are backed by a conditional service warranty covering all hardware for 12
months from the date of purchase. Additionally, our products also come with a free exchange
policy that covers all manufacturing defects for one month from the date of purchase. Permanent
upgrading service is provided for the software.
Liability Exclusions:
Any product malfunction or abnormalities in operation or damage caused by the following reasons
are not within the free service scope of our company:
In order to fulfill the terms of your warranty, you must complete the registration process after
purchasing our product. To do this, simply fill out the User’s Information Card below and fax or
mail it in to us at the information listed below. You can also register the product by going to the
www.q-see.com website and clicking on the Register link.
Company Name
Postal Address
Postal code
Phone Number
Purchase Date
Distributor
Copyright Reserved
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TABLE OF CONTENTS
1. INTRODUCTION ....................................................................................................................................... 6
1.1 DVR Introduction ...............................................................................................................................................6
1.2 Main Features ....................................................................................................................................................6
2. GETTING STARTED .................................................................................................................................... 8
2.1 Installing Hard Drive...........................................................................................................................................8
2.2 Front Panel Instructions .....................................................................................................................................9
2.3 Rear Panel Instructions ....................................................................................................................................10
2.4 Remote Control................................................................................................................................................11
2.5 Control with Mouse .........................................................................................................................................12
2.5.1 Connect Mouse ......................................................................................................................................................................... 12
2.5.2 Use Mouse ................................................................................................................................................................................ 12
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1. INTRODUCTION
LIVE SURVEILLANCE
Supports HD VGA output
Supports channel security by hiding live display
Displays the local record state and basic information
Supports full control with USB mouse
RECORDING MEDIA
Supports one SATA HDD up to 2TB to record for a long time periods.
BACKUP
Supports backing up to USB 2.0 devices
Supports saving recorded files with AVI format to a remote computer through internet
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ALARM
1 channel alarm output and 16 channel alarm input available
Supports scheduling for motion detection and sensor alarm
Supports pre-recording and post recording
Supports linked channels recording once motion or alarm is triggered on designated channel
Supports linked PTZ preset, auto cruise and track of the corresponding channel
PTZ CONTROL
Supports multiple PTZ protocols (PelcoP, PelcoD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, and
RANGE)
Supports 128 PTZ presets and 8 auto cruise tracks
Supports remote PTZ control through internet
SECURITY
Customize user rights: log search, system setup, two way audio, file management, disk management, remote
login, live view, manual record, playback, PTZ control and remote live view
Supports 1 administrator and 15 users.
Supports event log recording and checking, events unlimited
NETWORK
Supports TCP/IP, DHCP, PPPoE, DDNS protocols
Supports IE browser to do remote viewing
Supports a maximum of 5 connections simultaneously
Supports dual stream. Network stream is adjustable independently to fit the network bandwidth and
environment.
Supports picture snap and color adjustment in remote live view
Supports remote time and event search, and channel playback with picture snap
Supports remote PTZ control with preset and auto cruise
Supports remote full menu setup, changing all the DVR parameters remotely
Supports mobile surveillance by smart phones, Win Mobile Pro, Symbian, and iPhones on 3G networks
Supports CMS to manage multiple devices on the internet
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2. GETTING STARTED
Check the unit and the accessories immediately after opening your system.
Step 2: Connect the power and data cables. Place the HDD onto the bottom case as shown below.
Note: For easier installation, please connect the power and data cables first, and then screw the HDD to
base.
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Item
Name/Symbol Description
Number
1 LED INDICATORS Working indicators for power, HDD, NET, etc
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10 11 12 13 14
Item
Physical Connector Connector Description
Number
1 AUDIO OUTPUT Connection for audio output. Connect to an amplified speaker.
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ITEM
PHYSICAL CONNECTOR CONNECTOR DESCRIPTION
NUMBER
Soft switch off to stop firmware running. Use this prior to turning off the
1 POWER BUTTON
DVR.
2 INFO BUTTON Get information about the DVR like firmware version, HDD information
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ITEM
PHYSICAL CONNECTOR CONNECTOR DESCRIPTION
NUMBER
DVR supports USB mouse through the port on the rear panel, please refer to Fig 2.4 Number 5.
In Live:
Double-click left button on one camera to be full screen display. Double-click again to return to the previous screen
display.
Click right button to show the control bar at the bottom of the screen as Fig 4-1 main menu toolbar
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In Setup:
Click left button to enter. Click right button to cancel setup, or return to the previous screen.
If you want to input values, move cursor to the blank and click. An input window will appear as shown in Fig2.6. It
supports numbers, letters and symbols.
Users can change some values by the wheel, such as time. Move cursor onto the value, and roll the wheel when the
value blinks.
Also supports mouse drag. I.e. Set motion detection area: click customized, hold left button and drag to set motion
detection area. Set schedule: hold left button and drag to set schedule time
In playback:
Click left button to choose the options. Click right button to return to live view.
In backup:
Click left button to choose the options. Click right button to return to previous picture.
In PTZ control:
Click left button to choose the buttons to control the PTZ. Click right button to return to live view.
Notice: Mouse is the default tool for all the operations below unless otherwise noted.
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3. BASIC FUNCTION
3.1 Power On/Off
Before you power on the unit, please make sure all the connections are good.
3.1.1 Power On
Step 1: Connect the power supply; switch on the power button near the power port on the rear panel
Step 2: The firmware will be loaded, and the power indicator will display blue
Step 3: At start up, a WIZZARD dialogue box will pop-up (refer to picture below) displaying time zone and time setup
information.
After the device powers on, if there is no menu or only displays live image, user can hold down ESC button to switch.
Notice: this unit can only display menu on VGA monitor or BNC monitor one at a time. If there is live image
display without menu display, please check to see if other monitoring device has menu display first, or hold
down ESC key to wait for login dialog box to appear.
User can power off the device by using remote control, keyboard or mouse.
By Remote Control:
Step 1: Press Power button, the Shut down window will appear, click OK, the unit will power off after firmware is shut
down.
Step 2: Disconnect the power.
Step 1: Enter into Menu, then select “System Shut Down” icon, the Shut down window will appear
Step 2: Click OK, the unit will power off after firmware is shut down.
Step 3: Disconnect the power.
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3.2 Login
User can login and logout of the DVR system. User cannot do any other operations except changing the multi-screen
display once logout. Admin has full control over DVR.
Notice: the default user name and password is “admin” and 123456”
For information on how to change password, add or delete users please refer to Fig 3.7 User
management configuration.
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Click the Play button to playback the record. Refer to Figure3-3. User can operate by clicking the buttons on the
screen.
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Click the icon beside the screen display mode, a channel select dialog will appear as shown below:
User can checkmark channels from 1-ch to 16-ch at random to display the live pictures. Then click button
to confirm the setting.
Click the Menu button, the interface will pop-up as shown in Fig 4-2; press MENU button on the front
panel or remote control will also display the main interface.
Setup
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Basic configuration includes three sub menus: system, date& time and DST.
4.1.1 Setup
SETUP
Step2: In this interface user can setup the device name, device ID, video format, max network users, VGA resolution
and language. The explanations for each display are shown below:
Device name: the name of the device. It will display on the client end or CMS and help user to recognize the
device remotely.
Video format: two modes: PAL and NTSC. User can select the video format according to that of camera, in
USA and Canada we use NTSC cameras.
Password Check: if you enable this option, user needs to input user name and password to do corresponding
operations in system configuration.
Show time: display time in live view.
Show wizard: check this item, an opening wizard will display with time zone and time setup information
Max network users: set the maximum number of network connections
VGA resolution: the resolution of live display interface, options are: VGA800*600, VGA1024*768,
VGA1280*1024 and CVBS
Note: Switching between VGA and CVBS will change the menu output mode, please connect to
relevant monitor, VGA for VGA monitor, CVBS for TV or monitor that is connected using BNC adapter.
Language: setup the menu language.
Note: after changing the language and video output, the device needs to restart.
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Step 1: Enter into system configurationbasic configurationtime & date; refer to Fig 4-4:
Step 2: Set the date format, time format, time zone in this interface; Checkmark “sync time with NTP server” to
refresh NTP server date; user also can adjust system date manually
Step 3: Click “default” button to restore default settings; click “apply” button to save the settings; click “exit” button to
exit current interface.
4.1.3 DST
Step 2: In this interface, you can enable daylight saving time, time offset, mode, start & end month/week/date, etc.
Step 3: Click “default” button to restore default settings; click “apply” button to save the settings; click “exit” button to
exit current interface.
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Live configuration includes four submenus: live, host monitor, SPOT and mask.
4.2.1 Live
In this interface, user can setup camera names, adjust colors: brightness, hue, saturation and contrast.
Step 2: Checkmark camera name; click “setting” button, a window will pop-up shown as Fig 4-7:
Step 3: In this interface, user can adjust brightness, hue, saturation and contrast in live view; click “default” button to
restore default settings, click “OK” button to save the settings.
Step 4: User can setup all channels with same parameters, checkmark “all”, then do relevant setup.
Step 5: Click “default” button to restore default settings; click “apply” button to save the settings; click “exit” button to
exit current interface.
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Step 1: Enter into system configurationlive configurationhost monitor; refer to Fig 4-8:
Step 2: Select split mode: 1×1, 2×2, 2×3, 3×3, 4×4 and channel
Step 3: Dwell time: the time interval for a certain picture display before switching to next picture display
Step 4: Select the split mode, then setup current picture group. Click button to setup the previous channel groups
of pictures, click button to set latter channel groups of pictures.
Step 5: Click “default” button to restore default settings; click “apply” button to save the settings; click “exit” button to
exit current interface.
NOTE: If you have dual monitors Host monitor needs to be main monitor.
4.2.3 SPOT
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Step 3: Dwell time: the time interval for a certain picture display before switching to the next picture display.
Step 4: Select the split mode, then setup current picture group. Click button to setup the previous channel groups
of pictures, click button to set the latter channel groups of pictures.
Step 5: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
To activate this setting, go to the main camera screen and click on the Dwell icon (Fig 4-1). This will make the camera
rotate based on the setting in Main Monitor.
4.2.4 Mask
User can setup private mask area on the live image picture, maximum of three areas.
Setup Mask Area: click Setting button, enter into live image and press left mouse button and drag mouse to set
mask area, refer to picture below. Click Apply button to save the setting.
Delete Mask Area: select a certain mask area, click left mouse button to delete that mask area, click Apply
button to save the setting.
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Record configuration includes five sub menus: enable, record bit rate, time, recycle record and stamp.
4.3.1 Enable
Step 3: User can setup all channels with same parameters, checkmark “all”, then do relevant setup.
Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
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Step 1: Enter into system configurationrecord configurationrecord bit rate; refer to Fig 4-12:
Step 2: Setup rate, resolution, quality, encode and max bit stream
Step 3: User can setup all channels with same parameters, checkmark “All”, then to do relevant setup.
Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
Note: if you set a value that is higher then maximum supported by the device, the value will be adjusted
automatically.
Parameter Definition
Rate Range from: 1-30(NTSC)1-25(PAL)
Resolution Supports CIF and D1
Quality The quality of recorded images. The higher the value, the clearer the
recorded image is. Six options: lowest, lower, low, medium, higher and
highest.
Encode VBR and CBR
Max bit Range from: 64 Kbps、128 Kbps、256 Kbps、512 Kbps、768 Kbps、1Mbps、
stream
2 Mbps
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4.3.3 Time
Step 1: Enter into system configurationrecord configuration time; refer to Fig 4-13:
Pre-alarm record time: set the record time before event happen i.e. record time before motion detection or
sensor alarm is triggered.
Post-alarm record: set the post recording time after the alarm is finished, five options: 10s, 15s, 20s, 30s and
60seconds.
Expire time: the hold time of saved records. When the set date has passed, the record files will be deleted
automatically.
Step 2: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
Step 2: Checkmark recycle record, the recycle record function will be enabled, it will overwrite the earlier recorded
files and keep recoding when HDD is full; if not enables the DVR will stop recording when HDD is full.
Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
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4.3.5 Stamp
Stamp:User can display the channel name and time stamp on video.
Step 1: Enter into system configuration record configuration stamp; refer to Fig 4-14:
Step 2: Checkmark camera name, time stamp; click Set button, user can use cursor to drag the camera name and
time stamp to random positions, refer to below Figures:
Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
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Schedule configuration includes three sub menus: schedule, motion and alarm.
4.4.1 Schedule
Step 2: Select channel, double-click and a dialog box will pop-up shown as Fig 4-16, user can edit week schedule:
① Click “add” button to add a certain day schedule; click “delete” button to delete the selected schedule;
Copy: user can copy the specify schedule to other dates.
Click “OK” button to save the setting, click “Exit” button to exit current interface.
② User can apply the schedule setting of certain channel to other or all channels, just only select channel
and click “Copy” button.
Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
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4.4.2 Motion
Step 2: The setup steps of motion are similar to schedule; user can refer to 4.4.1 Schedule for details.
Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all
blue.
4.4.3 Sensor
Step 2: The setup steps of alarm are similar to schedule; user can refer to 4.4.1 Schedule for details.
Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all
blue.
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Alarm configuration includes five sub menus: sensor, motion, video loss, other alarm and alarm out.
Sensor includes three sub menus: basic, alarm handling and schedule.
① Basic
Step 2: Enable sensor alarm, set the alarm type according to triggered alarm type. Two options: NO (normally open)
and NC (normally closed).
Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
② Alarm Handling
Step 1: Enter into system configurationalarm configurationsensoralarm handling; refer to Fig 4-20:
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Step 2: Select hold time, click Trigger button, and a dialog box will pop-up shown as Fig 4-21:
Step 4: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Step 5: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
③ Schedule
Step 2: The setup steps of sensor schedule are similar to schedule; user can refer to 4.4.1 Schedule for details.
Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all
blue.
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4.5.2 Motion
① Motion
Step 2:Enable motion alarm, set alarm hold time which means time interval between two consecutive motion events.
If there is other motion detected during the interval period which is considered continuous movement; it will be
included in the current file, otherwise, it will be considered the start of a new motion file. Click Trigger button, a dialog
box will pop-up:
Step 3: The setup steps of motion trigger are similar to alarm handling; user can refer to Chapter 4.5.1 Sensor
alarm handling for more details.
Step 4: Click Area button, a dialog box will pop-up shown as Fig 4-24:
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Step 5: In the Area interface, user can drag slide bar to set the sensitivity value (1-8), the default value is 4. The
higher the value the higher sensitivity you get. Since the sensitivity is influenced by color and time (day or night),
user can adjust its value according to the practical conditions; click icon, set the whole area as detection area;
click icon, the set detection area will be cleared; click icon, user can test whether the sensitivity value and
motion area are suitable to current conditions(refer to following picture); Click icon, to save the setting; click
icon, exit current interface.
Note: when user drags mouse to set motion detection area, they have to click icon to clear
current detection area first, and then set the area.
Step 6: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Step 7: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
② Schedule
Step 2: The setup steps of alarm schedule are similar to schedule; user can refer to 4.4.1 Schedule for details.
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Step 1: Enter into system configurationalarm configurationvideo loss; refer to Fig 4-26:
Step 2: The setup steps of video loss trigger are familiar with alarm handling; user can refer to Chapter 4.5.1 Sensor
alarm handling for more details.
Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
Step 2: Select a hard disk in the pull down list box, when the disk capacity is lower than that value, there will appear
some text information on the lower right of the live image.
Step 3: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
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Alarm out includes three sub menus: alarm out, schedule and buzzer
① Alarm out
Step 2: In this interface, set relay alarm out name, select hold time which means the interval time between the two
consecutive alarms.
Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
② Schedule
Step 2: The setup steps of alarm out schedule are similar to schedule; user can refer to 4.4.1 Schedule for details.
Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all
blue.
③ Buzzer
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Step 2: HTTP port: the default value is 80. If this value is changed, user needs to add the port number when typing IP
address in IE address blank .i.e. set HTTP port to 82, IP address: http://192.168.0.25, user needs to input this
address: http://192.168.0.25:82 into IE browser. Server port: communication port
Step 3: Checkmark the "Obtain IP address automatically", the device will receive IP address, subnet mask, gateway
IP from the router the DVR is attached to.
Step 4: Enable PPPOE, user can directly connect the DVR to internet via ADSL, then input the user name and
password; click TEST button to test the effectiveness of supplied information. You will need to get the account
information from your internet service provider.
Step 5: Enable DDNS server: user needs to input user name, password and host domain name of the registered
website, click TEST to test the effectiveness of information you input.
Step 6: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
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Parameter Meaning
HTTP port The port number of accessing IE browser. The default
port is 80
Server The port number for data. The default port is 6036
port
Static IP
IP address The IP address of the DVR
Subnet The subnet mask of the server
mask
Gateway The gateway of the router
DNS The address of DNS server
server
PPPoE
User name User name of broad band account
Password Password of broad band account
DDNS server
DDNS Website provided by dynamic domain name supplier.
server The optional: myq-see.com, www.dyndns.com
User name User name to log in to the website of domain name
supplier
Password Password to log in to the website of domain name
supplier
4.6.2 Network Stream
Step 1: Enter into system configurationnetwork configurationsub stream; refer to Fig 4-33:
Step 2: Select fps, resolution, quality, encode and max bit rate
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Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
Parameter Meaning
FPS Range from: 1-30
Resolution Supports CIF and D1
Quality The quality of the video image. The higher the value is, the clearer
the recorded image, and the more hard drive space the recordings
take up. Six options: lowest, lower, low, medium, higher and highest.
Encode VBR and CBR
Max bit rate Range from: 64 Kbps, 128 Kbps, 256 Kbps, 512 Kbps, 768 Kbps,
1Mbps, 2 Mbps
Step 1: Enter into system configurationuser management configuration; refer to Fig 4-34:
Step2: Click Add button, a dialog box will pop-up shown as Fig 4-35:
General: Input user name, password; select user type: normal or advance.
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If you only want the user to be able to access the DVR from a specific computer then put a checkmark in the Binding
PC MAC Address option and enter the MAC address of the only PC you want the user to be able to access from.
① Authority:
Step 2: In the authority interface, assign the definite operation right for that user.
Step 3: In the user management interface, click Setup button to modify user name, user type and binding PC MAC
address if used.
Step 4: Select the user that you want to delete in the user list box, then click Delete button to delete this user.
Step 5: Click Change password button to modify the password; click Exit button to exit the current interface.
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Serial Port
Step 1: Enter into system configurationP.T.Z configurationserial port; refer to Fig 4-37:
Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to
exit current interface.
Parameter Meaning
Address The address of the PTZ device
Baud Rate Baud rate of the PTZ device. Range form: 110, 300,
600, 1200, 2400, 4800, 9600, 19200, 34800, 57600,
115200, 230400, 460800, 21600.
Protocol Communication protocol of the PTZ device. Supported
Protocols are: NULL, PELCOP, PELCOD, LILIN,
MINKING, NEON, STAR, VIDO, DSCP, VISCA,
SAMSUNG, RM110, HY
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Advance
Step 1: Enter into system configuration P.T.Z configurationadvance; refer to Fig 4-38:
Step 2: In the Advance interface, click preset “Setting” button, a dialog box will pop-up shown as Fig 4-39:
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a. In the preset set interface, click Setting button, a dialog will pop-up shown as Fig 4-40:
b. User can control the dome rotating up, up left, down, right down, left , left down, right and up right and
stop rotating; adjust the rotate speed and the value of zoom, focus and iris of the dome;
c. Select the serial number of the preset point, set the preset name. Click Save button to save the settings,
click icon to hide the tool bar, right-key can display it; click icon to exit the current interface.
d. In the preset interface, click OK button to save the setting; click Exit button to exit current interface.
Step 3: In the Advance interface, click cruise “Setting” button, a dialog box will pop-up shown as Fig 4-41:
a. Click Add button to add cruise line in the list box (max 8 cruise lines can be added); select a cruise line,
click Setup button, a dialog box will pop-up shown as Fig 4-42:
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b. Click Add icon to set the speed and time of preset point; select a preset point, click Delete icon
to delete that preset point; click Modify icon to modify the setting of a preset point. User can
click icons to adjust the position of preset point. Click Preview button to preview the cruise
line, click OK button to save the setting, click Exit button to exit current interface.
c. Select a preset point in the cruise line list box, click Delete button to delete that cruise line; click Clear all
button to clear all cruise lines from the list box; click OK button to save the setting; click Exit button to exit
current interface.
Step4: In the Advance interface, click track “Set” button, a dialog box will pop-up as Fig 4-43:
a. User can control the dome rotating up, up left, down, right down, left, left down, right and up right and stop
rotating; adjust the rotate speed and the value of zoom, focus and iris of the dome; click Start Record
button to record the moving track of PTZ, click this button again to stop recording; click Start track button
to play recorded track, click this button again to stop play.
b. Click icon to hide the tool bar, right-key can display it; click icon to exit the current interface.
Step 5: In the Advance interface, click “default” button to restore default setting; click “apply” button to save the
setting; click “exit” button to exit current interface.
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Step 2: Select channel, screen display mode, the highlighted dates on the calendar means the days have
recorded data.
Step 3: Select a date, press Search button, click the time grid to set the play start time or input play time manually.
The selected time will match the blue grid.
Note: the vertical column represents the Channel number. The horizontal column represents hours of the
day.
Step 4: Click Play button to playback record; click the relevant buttons on the screen to do various
operations:
Playback Buttons
Note: when the monitor resolution is VGA 800*600, the time search interface will show a hide button,
click this button, the whole interface will be expanded.
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Step 2: Click Search button, the searched event information will be displayed in the event list box. Select date,
channel, checkmark Motion, Sensor or All accordingly.
Step 3: Double click the record file you would like to playback.
Note: when the monitor resolution is VGA 800*600, the event search interface will display a hide button,
click this button, the whole interface will be expanded.
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Step 2: Click Search button, the searched files will be displayed in the file list box, user can select date, channels
accordingly.
① Lock: check a file, click Lock button to lock this file, after that, that file will not be deleted or covered
(unless you format the hard drive).
② Unlock: check a locked file, click Lock button to unlock this file
③ Delete: check an unlocked file, click Delete button to delete this file.
Step 3: Checkmark “All” button; user can lock/unlock or delete all files in the file manager column.
Note: when the monitor resolution is VGA 800*600, the file manager interface will display a hide button.
Click this button to expand the interface.
5.4 Backup
This unit supports backup to USB Flash, USB hard drive and USB DVD burner through the USB port on the front
panel. You can also backup via IE browser over the Internet. Refer to 7.6.2 Remote Backup.
Step 2: Set the start & end time, select channels, click Search button, the searched data will be displayed in the
data backup list box
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Step 3: Check a data file or checkmark “All” to select all data files , click Backup button, a dialog box will pop-up
shown as Fig 5-5:
Step 4: In the backup information interface, you can check the relevant information of backup files, storage type,
save file type, etc. Once click Apply button to start backup.
To play back the files plug the USB device to a PC and browse the device, you will see 2 folders, one
VideoPlay, and another containing video files. Open the VideoPlay folder and run Videoplay.exe, click on
open path, and point to folder with video files.
Note: when the monitor resolution is VGA 800*600, the file manager interface will display a hide button,
click this button, the whole interface will be expanded.
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6. DVR MANAGEMENT
6.1 Checking System Information
Check system information includes five submenus: system, event, log, network and online users.
In this interface, user can check recorded events according to selected date; refer to Fig 6-2:
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In this interface, user can check relevant log information according to selected date; refer to Fig 6-3:
In this interface, user can check relevant parameters of network; refer to Fig 6-4:
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In this interface, user can check the relevant parameters of manual alarm; refer to Fig 6-6:
Note: you need to format the hard disk before recording. The screen will show the size of the drive,
amount of free space, and percentage of used space at the bottom of the screen.
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Step 2: Click Refresh button to refresh the disk information of the list box; set the property of the disk then
click Apply button to save the setting
Step 3: Select the hard disk, click Format button to start format.
Note: all recorded files in the hard disk will be lost after formatted.
6.1.8 Upgrade
At present, it only supports USB update. Get the firmware from Q-See when there is a new firmware version,
and make sure it is the correct one for the DVR. User can check the USB information in Disk manager.
6.1.9 Logoff
Click Log off icon, a log off dialogue box will popup, click OK button, the device will log off. If user wants to log
in again, click icon to enter user name and password to login again.
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7. REMOTE SURVEILLANCE
7.1 Network Access
Accessing the DVR from a computer attached to the same router: If you are only going to access the DVR from a
computer that is attached to the same router as the DVR you only need to setup the information in the
NETWORK settings using either the DHCP option or assigning a static IP following the instructions below. Since
you are just going from one location to another on the same network port forwarding and knowing the public IP
address are not necessary. You would just access the DVR by entering the IP address of the DVR from the
NETWORK setup into the Internet Explorer browser window. After you setup the NETWORK settings using
DHCP or Static IP instructions skip down to the section: To access the DVR through Internet Explorer.
There are 4 ways you can setup the DVR to be accessed remotely; DHCP, Static IP, PPPOE, and DDNS.
DHCP: If your router is setup for DHCP, and most of them are by default, you can have the router assign an IP
address to the DVR. To do this go to the Main Menu and select the System icon (Red box in Fig 7-1), then select
the Network icon (Red box in Fig 7-2), this will display the NETWORK screen shown in Fig 7-3. Put a checkmark
in the box at the end of the “Obtain an IP address automatically” line (Red box in Fig 7-3) and then click the
TEST button (Green box in Fig 7-3). After you get the OK message in the lower left hand corner of the screen
you click the Apply button to save the IP address. To find out what IP address was assigned you need to go to
the Information icon (Green box in Fig 7-1). After the router has assigned the DVR an IP address it is a good idea
to write down the address from the information section and then type the address into the IP address line and
then remove the checkmark from the box above the line. This is the IP address you will forward ports 80 and
6036 to on the router so you can access the DVR from remote computers.
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Static IP: You will need to setup the network settings on the DVR to match the settings of the router that you
attach the DVR to. To get the router settings you would go to the run option on a computer attached to the same
router as the DVR and type cmd and hit OK to bring up a command prompt (Fig 7-4), then type ipconfig at the
prompt (RED arrow on Fig 7-4) to access the router settings. Write down the gateway and subnet mask numbers
(GREEN arrows on (Fig 7-4) so you can copy them into the network settings on the DVR (GREEN boxes on Fig
7-5). Go to the Main Menu and select the Setup option (Red box in Fig 7-1), then select the Network icon (Red
box in Fig 7-2), to get to the NETWORK screen shown in Fig 7-5.
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For the DVRs IP address you would enter the same first 3 sets of numbers as the gateway and select a fourth
set of numbers that is different then any other device attached to the same router. If the IP address of your
computer in the ipconfig (BLUE arrow in Fig 7-4) was a single or two digit number you should be ok with any
three digit number, if the computer IP address ends with a number in the 100s then you should go with a 200
number (Blue arrow in Fig 7-5). After you enter the numbers click the test button (Red box in Fig 7-5), when
you get the OK message in the lower left corner of the screen click on the Apply button to save the setting.
PPPOE: If you are going to attach the DVR directly to a DSL or Cable modem instead of a router you will
need to select the PPPOE option in the NETWORK options. To do this go to the Main Menu and select the
System icon (Red box in Fig 7-1), then select the Network icon (Red box in Fig 7-2), this will display the
NETWORK screen shown in Fig 7-6. Put a checkmark in the PPPOE option box (Red box in Fig 7-6) and
enter your internet account User Name and Password in the boxes. You will need to contact your internet
service provider to get the User name and Password you need to enter into these boxes. After you enter the
information into the boxes click on the Test button (Green box in Fig 7-6), after you get the OK message in
the lower left of the screen click on the Apply button to save the information.
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DDNS: You can access the DVR through a static or dynamic IP address; however a dynamic address can
change from time to time. How often depends on your service provider. When it changes you need to go to a
website such as www.myipaddress.com from a computer attached to the same router as the DVR to find out
what the new IP address is. There are two solutions to this problem. One would be to get a static IP address
from your service provider so that you do not have to be concerned with the address changing. Another solution
would to use a dynamic domain name service to get a domain name that can be linked to your dynamic IP
address. We suggest myq-see.com or www.dyndns.com since the DVR is setup to accept account information
from these two domain name services.
NOTE: Before you setup DDNS you must first set up Port Forwarding as directed in Section 7.3 PORT
FORWARDING
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To setup the DVR for access through a dynamic domain name you go to the Main Menu and select the System
icon (Red box in Fig 7-1), then select the Network icon (Red box in Fig 7-2), this will display the NETWORK
screen shown in Fig 7-7. Put a checkmark in the DDNS option (Red box in Fig 7-7). Select the service you are
using from the drop down menu under the checkmark box and enter the account information you registered with
the domain name service. Click the Test button under the boxes where you entered the account information and
after you get the OK message in the lower left hand corner of the screen click on the Apply button . You will then
be able to access the DVR remotely by entering the domain name into a browser window on a remote computer.
This DVR supports DDNS provided by myq-see.com and www.dyndns.com. Instructions for setting up DDNS
through mwq-see.com is provided below.
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NOTE: Before you setup DDNS you must first set up Port Forwarding as directed in Section 7.3 PORT
FORWARDING. Once you have enabled Port Forwarding, you can configure your DDNS information by
following these steps:
a. Using a computer that is connected to the same network as your Q-See DVR, use your IE Browser to go to
http://myq-see.com.
b. Click on the New User? Link at the bottom of the page (http://myq-see.com/reg.asp).
c. Complete the registration process by following the on-screen directions and click the [Submit] button at the
bottom of your screen (Fig 7-8).
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d. The next screen will ask you to create a domain name. Domain names must start with an (a-z) or (0-9) and
cannot contain a hyphen. Once you choose your domain name, click on the [Request Domain] button.
This will generate a confirmation screen which tells you if your Domain name is available and list an IP
address (Fig 7-9). Verify that this is your current IP Address by going to www.myipaddress.com and
checking that it is the same address listed in your confirmation screen (Fig 7-9).
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e. Once you have completed steps a-d, go to the Main Menu and select the Setup icon (Red box in Fig 7-10),
then select the Network icon (Red box in Fig 7-11), this will display the NETWORK screen shown in Fig 7-12.
SETUP
Setup
f. Put a checkmark in the DDNS option (Red Box in Fig 7-12), then select the MYQ-SEE option from the drop
down box, and enter the account information you setup on the myq-see.com site into the boxes under the
drop down box (see Fig 7-13).
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g. After you enter the information click on the Test button (Green box in Fig 7-13) and wait until you see the OK
message in the bottom left hand corner of the screen.
h. Click the [APPLY] button and then the [EXIT] button at the bottom of the NETWORK screen and your DDNS
setup is complete.
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To access the DVR from a remote computer over the internet you would then need to forward port 80 and 6036 on
the router the DVR is attached to, to the IP address of the DVR. You can get instructions on how to do this for most
popular routers by going to the www.portforward.com website. On this website click on the orange “Routers” link in
the second paragraph (RED box in Fig 7-14), which will open a list of router manufactures, then find the brand and
model of your router on the list and click on the link. On the next page that opens click on the orange “Default Guide”
link (BLUE box in Fig 7-15), this will take you to the port forwarding instructions for your router.
When you access the DVR from a remote computer you also need to use a different address in the Internet Explorer
browser window. Instead of entering the IP address of the DVR you need to enter the public IP address of the router
the DVR is attached to. You can get this address by going to www.myipaddress.com from a computer that is attached
to the same router as the DVR. This website will display the box in Fig 7-16 below that shows the IP address you
need to use. It will be in the space where the below example shows 76.254.183.54.
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To access the DVR through Internet Explorer: once you have setup the network settings on the DVR to match the
settings of your router and forwarded the ports needed by the DVR (for remote access over the internet), you need to
modify your browser controls. You need to allow Pop-ups. To do so go to the Internet Explorer tool bar and select the
"tools" option (RED box in Fig 7-16), then select the "Pop up Blocker" option and select "Turn Off Pop-up Blocker”
(BLUE arrows in Fig 7-16). You will also need to enable Active X controls. To do so go to the Internet Explorer tool bar
and select the "tools" option, then "Internet Options" (GREEN arrow in Fig 7-16), In the windows that opens (Fig 7-17)
Go to "Security" (RED box in Fig 7-17), then click the "Custom Level" button (GREEN box in Fig 7-17), then click on
OK (BLUE arrow in Fig 7-17). This will open the page shown in Fig 7-18. On this page scroll down to the ActiveX
Controls and Plug Ins and make sure they are all set to either prompt (RED arrows) or enabled (BLUE arrows).
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To connect to the DVR from the remote computer you would then open an Internet Explorer browser window and
enter the internet IP of your router that you got by going to www.myipaddress.com.
Notice: Once you have forwarded the ports you can go to canyouseeme.org to verify that the ports are
open. If you cannot use HTTP port 80 because it is being used by another program, or it is being blocked
by your service provider, you can use another port in the same range such as 83, 85, 89, etc. If you do so
then you need to forward the IP address of the router to the other port, change the port in the DVR
NETWORK settings and you need to add the port number after the IP address. For example, if you set the
HTTP port as 83, you need to enter the IP address as 192.168.0.25:83.
User name and password here are the same as what you set up on the DVR.
If you get a error message that says the program cannot load because the publisher is unknown or the program is
unsigned, go to internet explorer, tools, internet options (refer to Fig 7-16), then go to the “Advanced” tab (RED box in
Fig 7-19), this will open the window in Fig 7-20, scroll down to “Security”, and select the options to “Allow software to
run or install even if the signature is invalid”, and “Allow Active Content to Run Files on My Computer” (RED box in
Fig 7-20).
NOTE: On many systems you many have another option. You can go into internet options in Internet Explorer,
enter the IP address you use to access the DVR as a trusted site, then go to the default level button and set
move the bar down to the low setting, click apply and ok. Do not select the option to enable protected mode or
require server verification.
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Once you have setup Internet Explorer you can access the DVR through a browser window. If you are accessing the
DVR over the network you would enter the IP address of the DVR into the address bar. If you are accessing the DVR
from a remote computer you will enter the public IP address of the router. This is the address you get by going to
www.myipaddress from a computer attached to the same router as the DVR. When you connect to the DVR you will
be prompted to download a webcam program to access the cameras. When the download is complete you will see a
login window to access the DVR. After you put in the password information you will see the following screen:
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Note: click button to record manually and the recorded file will be saved on your PC hard drive.
Screen display mode:
Click the icon beside the screen display mode, channel select dialog will appear as shown below:
User can checkmark channels form 1-ch to 16-ch at random to display the live pictures. Then click OK button to
confirm the setting.
Snap Pictures
1. Click “Snap” icon, select the number of pictures, refer to Fig 7-23:
2. User can take multiple pictures , select the picture number from snap count pull down list box, such as 3,
checkmark “Title” and “Time”, it will show capture title and time on the snap pictures simultaneously. Refer to
Fig 7-24:
3. Click “Browse” to set saving path; Click “Save” to save pictures to HDD on the computer; click Exit button to
exit current interface.
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Color Adjustment:
Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation. Click Default to reset them to original
value.
BUTTON DESCRIPTION
Drag the scroll bar to adjust the brightness of channel
PTZ Control
Connect the PTZ speed dome to the device via RS485. Ensure the protocol of the speed dome is supported by
the device and set the relative parameters manually. User can control the dome up, down, right, left or stop
rotating in Control Center, adjust rotation speed, Iris and zoom, focus on the dome, and set the presets, etc.
Buttons definition:
BUTTON DESCRIPTION
move the dome up. move the dome up and left. move the dome up and right move
dome down. move the dome left and down. move the dome right and down. move
the dome to the left. move the dome to the right. store the dome rotating.
Drag the scroll bar to adjust rotating speed of the dome.
'Iris' button. Click button near 'Iris' button to increase light of the dome image. Click
button near 'Iris' button to decrease light of the dome image.
'Zoom' button. Click button near 'Zoom' button to zoom in on the picture of this camera.
Click button near 'Zoom' button to zoom out on the picture of this camera.
'Focus' button. Click button near 'Focus' button to focus further away. Click button
near 'Focus' button to focus closer.
Go to the Preset
Track
Auto scan
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Right click the mouse on the live interface to generate a pull-down menu as shown below:
Stream: this DVR supports master stream and sub stream. Master stream has higher frame rate, max 25FPS
(PAL)/ 30FPS (NTSC) for every channel. However, to ensure optimal function, an increased network bandwidth
is highly recommended. Sub-Stream bandwidth supports low frame rate: 6FPS (PAL)/7FPS (NTSC) for every
channel.
All to master/sub stream: Sets all channels to master stream or sub stream.
Enable Audio: Enable or disable audio
Full Stream: The live preview picture will display full screen, the tool bar will be hidden; double click left mouse
or click right mouse to return
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This DVR supports remote time search, event search and file management.
By Time Search:
Step 2: Click “Search” button. The record data will be displayed in the data information list box. The highlight
date in the area marked means there is recorded data for that channel at that time. Select the record
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By Event Search:
Step 2: Click the highlight date and select record channels and then checkmark the event type: motion and
sensor, click “search” button
Step 3: The events will be display in the event list box, double-click an item to playback
File Management
Lock: select a file in the file list box, click “Lock” button to lock this file so it can’t be deleted or overwritten (unless
hard drive is formatted).
Unlock: select a locked file, click “unlock” button to unlock this file
Delete: select an unlock file, click “delete” button to delete this file from file list
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Click Backup button to enter into backup interface, refer to Fig 7-31:
Step 1: Select channels, set the start and end time, then click “search’ button, the file information will be
displayed in the file list box
Step 2: Select backup files, click “browse” button to set the save path, and then click “backup” button to start
backup. The backup files will be saved on user’s PC.
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User can remotely setup the parameters of the device. Functions of remote configuration include: basic configuration,
live configuration, record configuration, schedule configuration, alarm configuration, network configuration, PTZ
configuration and user configuration. User should first select an item in the menu list on the left, and then setup the
relative parameters. While one user is setting up parameters of a certain item, others cannot set it up.
Click Config to enter into the below interface refer to Fig 7-32:
The sub menu lists and the options in every item are similar to those on the DVR. Please refer to Chapter 3 Main
Menu Setup Guide for more details.
Click “save” button to save above settings; click “default” button will recover the original settings.
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8. MOBILE SURVEILLANCE
This DVR supports mobile surveillance by Iphone, or smart phones with Windows Mobile Pro and symbian OS on 3G
networks. We tested on Window Mobile Pro 6.1 and 6.5. To access the DVR from a mobile phone you first need to
setup the network configuration on the DVR, refer to Chapter 4.6 Network configuration. Below are instructions for
accessing the DVR from phones running Windows Mobile Pro, Symbian, and iPhones.
Step 4:PCam will open automatically once the install process is complete.
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Step 5:Input the DVR’s address, ID and password respectively in the columns of “Server”, “User” and “Password”,
and click “Go” to log on the DVR. It will show the picture if accessed successfully.
Step 6:Camera 1 is the default channel after login. Change the channel in the drop down menu of “Channel”:
Notice: User name and password here are the same as that used on the DVR. The default is admin and 123456.
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Please use the smart phones with Symbian versions supported by this unit.
Step 1:First enable the network access on the mobile phone. Then run Web browser.
Step 2:Input the DVR’s IP address in a new-built bookmark. Click this bookmark to connect to the DVR.
Step 3:A welcome window will pop up and requires a package. Click the software name to download
Step 4:A security window will pop up after downloading and ask if you want to install the package. Click YES to
install.
Step 5:A Scam shortcut icon appears on the system menu after finished.
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Step 8:Input the DVR’s address, ID and password respectively. Then save.
Notice: About Access point, there may be different access points in different countries or from service
providers.
Step 9:Enter Live View, it will connect to the server and display pictures.
Notice: User name and password here are the same with that used on the DVR. The default is admin and
123456.
Step 10:In Live View, users can do snapshot, change channels and control PTZ cameras.
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At present, the software only supports versions of iPhone OS 2.2 and above, If your iPhone firmware is lower, please
upgrade it. Below is the setup method for iPhone mobile clients:
Step 2: Enable “search” function to search for “SuperCam”, the required program will be displayed on the top of
search box
Step 3: Click SuperCam, enter into “introduce” interface and click FREE”, it will change into “INSTALL”
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Step 4: Enter your iTunes Store password, click “OK”will display below interface
Note: the first time you operate please enter your user ID; if you do not have a Store account, you need to
setup one.
Step 5: Download and install. After installed, SuperCam icon will display. Click this icon, a function interface will
appear
Step 6: Click “System setting, enter into login interface. Enter DVR’s IP address (or domain name), user’s ID and
password. Click Back to save.
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Step 7: Click Live View, the default Cam1 picture will be displayed. Click to capture picture.
Step 8: On function interface, click Image View to view the captured picture. Click or to switch to next or
previous picture. Click to delete the current picture.
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iPhone help
After successfully installing SuperCam software, Click on System Setting (Pic 1), and then input DVR’s IP
address or Domain name, User name and password to log in (Pic 2). If connected successfully, it will go to Live
View of CH1 as default (Pic 3), please choose other desired channels from channel button underneath. Below is
a table of functions:
1. : Switch channels 2. : Picture snap. 3. : PTZ control (if server camera is PTZ
Camera only) (pic4)
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Image View
Pic 4 Pic 5
Item Button Function Item Button Function
1 Previous 2 Next Picture
picture
3 The first 4 The last picture
Picture
5 Delete 6 Search Pictures, search
page as Pic 5
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9. PRODUCT SPECIFICATIONS
SIMPLEX/DUPLEX/TRIPLEX Pentaplex
COMMUNICATION INTERFACE RS485, USB 2.0 x 2 (One for Backup, Another for USB
Mouse)
CONTROLS PTZ CONTROL Yes
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APPENDIX A: FAQ’s
1. The DVR does not start after connecting the power, what is wrong?
a. The power adapter may have been damaged, or is not providing enough power. Please change the adapter.
b. The DVR may not be getting enough power from the outlet or surge protector it is attached to.
c. There could be a problem with the system board on the DVR
2. The indicator lights of the DVR are on, but no output. Why?
a. The power adapter may have been damaged, or is not providing enough power. Please change the adapter
b. The video format of the DVR is different from that of the monitor.
c. Connection problem. Please check the cable and the ports of the monitor and DVR.
3. Why are no images displayed on some or all of the channels of the DVR?
a. Connection problem. Please check the cables and the ports of camera and DVR.
b. Camera problem. Please check the cameras by attaching them directly to TV or working port on DVR.
c. The video format (NTSC/PAL) of the DVR is different from that of the cameras. Please change DVR video
format.
7 What can I do when the DVR starts and displays “please wait……”all the time?
a. First possible reason: hard drive power cable and/or data cable are not securely connected.
Solution: Please check the cable connections and make sure they are secure; if still not working, please
unplug them and then plug them in again.
b. Second possible reason: The system is having problems reading the hard drive.
Solution: Try reformatting the current drive or re-placing it.
8. Why isn’t the mouse I have plugged into the front USB port working?
The front USB port is only for backup to USB flash drive, and does not support a USB mouse. Please use the
USB port on the rear panel if using a mouse.
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11. I can get a live image on the display but I can’t get the menu to display. How can I pull up the menu?
Hold down the ESC key to wait for login dialog box to appear.
12. I hooked up the DVR to a TV through the BNC video out port and I do not see anything on the screen.
How do I get the video to display?
By default the DVR is setup to use a VGA monitor, if you want to use a TV instead then push the ESC button on
the front panel and hold it until you hear a beep, if you still do not get a display then hold the ESC button down
again until you hear a beep, the display should come up.
13. What are the minimum configurations of PC for clients connecting remotely?
PC MODULE PARAMATERS
CPU Intel Celeron 2.4G
MOTHERBOARD Intel 845
HDD 80G
RAM 512M
VGA NVIDIA GeForce MX440/FX5200
ATIRADEON 7500/X300
OS Windows 2000(SP4 above) /Windows XP(SP2 above) /VISTA/Win7
DIRECTX 9.0
14. What are the PC configurations for 16-ch real time access with fully open mainstream channel?
PC MODULE PARAMATERS
CPU Intel Core(TM)2 Duo CPU E4600
HDD 80G
RAM 1GB
DIRECTX 9.0
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Lowest 128k 56
Lowest 128k 45
Total Recording capacity =Used space per hour (MB/h) (coverage rate of hard drive) × recording time
(hour) ×channel numbers
For instance, one customer uses NTSC cameras, set resolution to CIF, video quality to Lowest, frame rate to 30
fps for enabling total 16 channels. He wants the unit to record continuously for a month. Below is the calculation:
Total Recoding capacity =56 (mb/h) X 24(hours/day) X30(days) X16(channels)
= 645120(MB)≈650(GB)
Therefore, customers who install only one SATA HD with 750GB can expect to achieve almost one month of
recording time.
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BRAND CAPACITY
NETAC 4GB
KINGSTON 2GB
AIGO 2GB
SANDISK 4GB
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