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Siddharth Kalra - Resume-7-1-1-1

Resume of a product manager

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abhinav bhatt
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50 views1 page

Siddharth Kalra - Resume-7-1-1-1

Resume of a product manager

Uploaded by

abhinav bhatt
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Siddharth Kalra

Associate Product Manager


Email : [email protected] | Phone : 8768994447

ABOUT ME
Strategic Product Manager with proven experience in B2C, B2B and B2B2C products. An individual who is passionate, value-driven with experience
leading cross-functional teams to build, launch and manage products. Possesses in-depth experience in translating complex customer needs into
requirements to deliver features that provide competitive differentiation to the product.

EXPERIENCE
Associate Product Manager, Saarathi.ai | Founding Team Member Aug 2021 - Present
Saarathi.ai is a lending marketplace with 60+ lenders on the platform. It enables Loan Agents and CAs (Channel Partners or CPs) to manage
loan applications across lenders, get tailored recommendations, cross-sell products and generate new leads through an app and web platform
• Part of 0 to 1 journey at Saarathi; started as an in-house project, currently registered as a company with 106 employees and 250Cr GMV
• Closely working with co-founder and managing 2 associates to define Product Roadmap, create sprints, and track feature adoption
• Product Manager responsible for Saarathi app and Saarathi web for CPs;Carried out user interviews to identify and priortize key features
Major Outcomes Achieved:
• Improved Journey for 5 loan products PL, BL, HL, LAP GL reducing journey time by avg 13% and launched CC and CASA products on app
• Introduced Status Tracking and Payout tracking, increasing visit by Channel Partners on active Loan files by 3X and on disbursed files by 1.3X
• Ideated CAM, helping agents improve file before loging in with lender; increased straight through disbursement rate by ~12%
• Implemented QR based Lead generation capabilities for CPs; increased lead being captured by CP by 40% and file disbursements by 5%
• Spearheaded Marketing suite; website and campaign manager; increasing lead captured by 11% and cross sell revenue by 3%
• Ideated Activity Tracker Module for Sales App, helps them track dormant CP and suggest activities; dormant CP resurgence grew by 30%
• Improved contract signing and contract updation functionality, reducing onboarding TAT by 60% and conversion by 8%

Co-Founder, DigiMall Sept 2020 - May 2021


• Worked with 5 member team to provide small and medium retailers a DIY platform to create digital catalogs and sell products online
• Ran pilot in two cities, Dehradun and Amritsar; onboarded 30+ retailers across segment to understand their need and mode of operation
• Conceptualized and implemented a mobile app and desktop version; retailers on platform sold products worth Rs1,00,000 + during the pilot

Senior Manager,Digital and Analytics | Tata AIG July 2019 - July 2021
• Ideated and implemented ML based risk- score engine to identify Fraud claims at first notification of loss (FNOL) for motor segment
• Introduced risk score and summary feature in ICAN internal portal; fastening claim settlement for Straight though processes by 20%
• Developed propensity model to identify agency employees most probable to attrite; monthly attrition reduced from an average 7% to 4%
• Worked on creating Customer Golden Record, syncing internal data sources to create a unified single view of customer information
• Analyzed policy level data across different channels and Line of Business for leakage or gap in existing data architecture and flow

SKILLS AND EXPERTISE


Product : Hypothesis testing (A|B, Multivariate), UI/UX Experiment design, User research, Building GTM strategies
Analytics : Designed 50+ dashboards to monitor business & product KPIs on Tableau using Google Analytics, SQL data
User research : Lead 9 user interviews with 100+ participants; proficient in Hotjar, MS Clarity for user behavior insights
Project mgmt. : Solely managed a team of 4 external devs & 1 QA for GTM of 2 microservices
Qualified CFA Level 1 with more than 70% score in 5/9 topics including Equity Investments, Financial Reporting and Corporate Finance

EDUCATION
B. Tech,Agricultural and Food Egineering, IIT Kharagpur 2015 - 2019 CGPA 7.5/10

Class XII , CBSE 2014 93%

Class X , C.B.S.E. 2012 9.6/10

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